Generated by All in One SEO Pro v5.0.0.1, this is an llms-full.txt file, used by LLMs to index the site. # National Logistics Services Premium Logistics for Lifestyle Brands ## Posts ### [News](https://nls.ca/news/) **Published:** September 21, 2022 **Author:** nls2024dev **Content:** [![A cargo port scene showing shipping containers, a container ship, a truck, and blended U.S. and Canadian flags in the sky, representing Canada-U.S. trade and logistics.](https://nls.ca/wp-content/uploads/2026/08/BI-WEEKLY-ROUND-UP-WEBSITE-1024x535.png "BI-WEEKLY ROUND UP WEBSITE - National Logistics Services") ](https://nls.ca/tariff-threats-canadian-exporters-and-supply-chain-diversification/)### [ US tariff threats put Canada trade talks at risk, exporters face pressure, and supply chains diversify ](https://nls.ca/tariff-threats-canadian-exporters-and-supply-chain-diversification/) --- ### [US tariff threats put Canada trade talks at risk, exporters face pressure, and supply chains diversify](https://nls.ca/tariff-threats-canadian-exporters-and-supply-chain-diversification/) **Published:** August 14, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Trade uncertainty continues to put pressure on Canadian exporters and cross-border commerce, while businesses look to diversify suppliers and strengthen supply chain resilience. Disruption also remains a top concern for retail leaders, reinforcing the need for more adaptable operations. Meanwhile, AI investment is accelerating across supply chains, even as companies face challenges in measuring its business impact. ## [**New US Tariffs Could Put Canada Trade Talks at Risk**](https://www.bnnbloomberg.ca/tariffs/2026/08/12/canadas-lead-trade-negotiator-warned-us-counterparts-more-tariffs-could-halt-trade-talks-sources-say/) Canada’s lead trade negotiator has warned US officials that new 50% tariffs could put ongoing trade talks at risk. Canada is seeking relief from US tariffs on key goods, while discussions also cover issues including provincial alcohol bans, auto counter-tariffs, and dairy quotas. Both sides are working toward a potential trade deal outline ahead of the Aug. 19 deadline. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/tariffs/2026/08/12/canadas-lead-trade-negotiator-warned-us-counterparts-more-tariffs-could-halt-trade-talks-sources-say/) ## [**50% U.S. Tariff Threatens Canadian Small Exporters**](https://retail-insider.com/retail-insider/2026/08/new-50-u-s-tariff-on-cusma-compliant-goods-to-hit-canadian-small-exporters-hard-cfib/) A new CFIB survey finds that 40% of Canadian small exporters to the U.S. sell goods that could face the proposed 50% tariff, including products that comply with CUSMA. Among affected businesses, 77% expect revenue declines, with more than one-third anticipating losses of at least 50%. The tariff threat is raising significant concern among small exporters that may struggle to absorb the added costs or remain competitive in the U.S. market. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/08/new-50-u-s-tariff-on-cusma-compliant-goods-to-hit-canadian-small-exporters-hard-cfib/) ## [**Supplier Diversification Leads Canada’s Supply Chain Strategy**](https://www.insidelogistics.ca/supplier-management/canadian-businesses-prioritize-supplier-diversification-as-supply-chain-resilience-focus-grows/) Canadian businesses are prioritizing supplier diversification to strengthen supply chain resilience amid growing trade uncertainty. A DP World survey found that 62% plan to increase their number of suppliers, while others are raising inventory levels and exploring nearshoring and friend-shoring. Companies are also looking to new markets, AI, and stronger infrastructure to support growth and build more flexible supply chains. Source: [Inside Logistics](https://www.insidelogistics.ca/supplier-management/canadian-businesses-prioritize-supplier-diversification-as-supply-chain-resilience-focus-grows/) ## [**Supply Chain Disruption Becomes Top Retail Concern**](https://www.insidelogistics.ca/transportation/retail-supply-chain-leaders-say-disruption-is-now-a-critical-issue/) Supply chain disruption has become a critical concern for retail leaders, with 95% of Canadian and US respondents calling it extremely or very important to their organizations. Transportation bottlenecks, labour shortages, and changing trade policies are driving retailers to adjust routes and strengthen resilience. Technology is also playing a larger role, with retailers increasing investments in forecasting, inventory management, disruption planning, and third-party logistics. Source: [Inside Logistics](https://www.insidelogistics.ca/transportation/retail-supply-chain-leaders-say-disruption-is-now-a-critical-issue/) ## [**Supply Chain Leaders Struggle to Measure AI ROI**](https://www.insidelogistics.ca/artificial-intelligence-ai/supply-chain-leaders-struggle-to-measure-ai-returns-as-investments-accelerate/) Supply chain leaders are increasing AI investments, but many still struggle to measure their returns, with 55% unable to clearly identify the ROI of their AI initiatives. AI now accounts for 67% of supply chain digital spending, creating more use cases than many organizations can effectively support. Gartner says companies need stronger AI change strategies that focus resources on initiatives tied to measurable business outcomes. Source: [Inside Logistics](https://www.insidelogistics.ca/artificial-intelligence-ai/supply-chain-leaders-struggle-to-measure-ai-returns-as-investments-accelerate/) Are your logistics needs being addressed? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Apparel brands grow as shoppers become more selective](https://nls.ca/apparel-brand-growth-selective-shoppers/) **Published:** July 31, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics: The apparel industry continues to adapt to changing market conditions, with brands reinvesting in growth and expanding beyond traditional product categories while consumers become more selective in their spending. Beyond retail, cross-border infrastructure continues to strengthen logistics networks, and interest in AI is growing across warehousing, though widespread adoption remains in its early stages. ## [**Gildan to Reinvest Tariff Refund Instead of Cutting Prices**](https://www.bnnbloomberg.ca/business/company-news/2026/07/30/gildan-reports-q2-loss-of-us50m-announces-sale-of-hanesbrands-australia/) Gildan expects to recover US$220 million from overturned U.S. tariffs but says it will reinvest the funds rather than lower product prices. The company cited ongoing inflationary pressures, including higher cotton, energy, and labour costs, as reasons for maintaining current pricing. Gildan plans to use the refund to strengthen its brands, drive product innovation, and support future growth. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/business/company-news/2026/07/30/gildan-reports-q2-loss-of-us50m-announces-sale-of-hanesbrands-australia/) ## [**Canada Goose Grows Beyond Winter with Strong Q1 Results**](https://retail-insider.com/retail-insider/2026/07/canada-goose-reports-q1-fiscal-2027-results-while-company-expands-year-round-relevance/) Canada Goose reported a 10.3% increase in first-quarter revenue as it continued expanding beyond its traditional winter product lineup. Growth in apparel, rainwear, and direct-to-consumer sales reflects the company’s strategy to become a year-round luxury brand while improving profitability. The retailer also continued expanding its store network and strengthening customer engagement across key global markets. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/07/canada-goose-reports-q1-fiscal-2027-results-while-company-expands-year-round-relevance/) ## [**Back-to-School Apparel Spending Becomes More Selective**](https://www.retaildive.com/news/back-to-school-shoppers-prioritize-essentials-apparel-sporting-goods/826456/) A new survey shows families are becoming more selective with back-to-school apparel purchases as budget concerns remain high. Instead of buying complete wardrobes before classes begin, many parents plan to purchase clothing throughout the school year as needs arise. The shift reflects a more deliberate approach to apparel spending, with essentials taking priority over discretionary fashion purchases. Source: [Retail Dive](https://www.retaildive.com/news/back-to-school-shoppers-prioritize-essentials-apparel-sporting-goods/826456/) ## [**Trucking Alliance Calls for End to Canada-U.S. Trade Dispute**](https://www.insidelogistics.ca/import-export-trade/import-export-trade-cross-border/trucking-alliance-urges-canada-u-s-to-resolve-trade-disputes-as-gordie-howe-bridge-opens/) As the Gordie Howe International Bridge opens, the Canadian Trucking Alliance is urging Canada and the U.S. to resolve ongoing trade disputes to protect cross-border commerce. The alliance warned that tariffs could increase freight costs, disrupt supply chains, and create additional pressure on businesses and consumers. It emphasized that stable trade relations are essential to maximizing the benefits of one of North America’s most important transportation corridors. Source: [Inside Logistics](https://www.insidelogistics.ca/import-export-trade/import-export-trade-cross-border/trucking-alliance-urges-canada-u-s-to-resolve-trade-disputes-as-gordie-howe-bridge-opens/) ## [**Warehouse AI Interest Surges Despite Slow Adoption**](https://www.insidelogistics.ca/artificial-intelligence-ai/ai-interest-grows-among-warehouse-operators-but-adoption-remains-low-report/) A new survey found strong interest in AI among warehouse operators, but adoption remains limited as most businesses continue relying on traditional inventory management tools. Demand forecasting and automated replenishment ranked as the most desired AI capabilities, while cost remains the biggest barrier to implementation. The findings highlight a growing opportunity for AI to improve inventory accuracy and strengthen supply chain operations. Source: [Inside Logistics](https://www.insidelogistics.ca/artificial-intelligence-ai/ai-interest-grows-among-warehouse-operators-but-adoption-remains-low-report/) Are your logistics needs being addressed? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Back-to-school value trends, apparel market shifts, and Caledon expansion](https://nls.ca/back-to-school-value-apparel-market-and-caledon-expansion/) **Published:** July 17, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Retail and consumer trends continue to evolve as shoppers prioritize value and the Canadian market grows more competitive. At the same time, industrial expansion and rising global container rates reflect continued investment in supply chains despite ongoing capacity pressures. Emerging technologies are also reshaping customer engagement, with AI increasingly influencing how consumers interact with brands. ## [**Back-to-School Shoppers Prioritize Value**](https://www.retaildive.com/news/back-to-school-shoppers-mass-merchants-department-stores-spending-down/824817/) Back-to-school spending is expected to remain steady in 2026 as families focus on value and affordability amid ongoing economic uncertainty. Mass merchants and department stores are expected to attract the most shoppers, while many parents plan to switch brands, choose private labels, and delay purchases to manage costs. Retailers that emphasize value, promotions, and digital shopping tools are expected to be best positioned this season. Source: [Retail Dive](https://www.retaildive.com/news/back-to-school-shoppers-mass-merchants-department-stores-spending-down/824817/) ## [**Canadian Apparel Market Splits Between Premium and Value**](https://retail-insider.com/retail-insider/2026/07/retail-insider-apparel-fashion-report-market-polarization-reshapes-canadian-apparel-retail/) Retail Insider’s latest report finds the Canadian apparel market is becoming increasingly polarized, with premium, value, and specialist retailers outperforming traditional mid-market chains. Brands with clear positioning, disciplined expansion, and strong inventory management continue to grow, while resale and discount retailers gain market share. The report also highlights the growing importance of top-performing retail locations as competition across the apparel sector intensifies. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/07/retail-insider-apparel-fashion-report-market-polarization-reshapes-canadian-apparel-retail/) ## [**Choice Caledon Business Park Expansion Approved**](https://www.caledon.ca/en/news/town-approves-final-phase-of-choice-caledon-business-park-advancing-employment-development.aspx) The Town of Caledon has approved the final phase of the Choice Caledon Business Park, paving the way for continued industrial growth and job creation. The development will add millions of square feet of employment space, with National Logistics Services already operating a major fulfillment facility and additional buildings planned. The project further strengthens Caledon’s position as a key logistics and distribution hub in the Greater Toronto Area. Source: [Caledon](https://www.caledon.ca/en/news/town-approves-final-phase-of-choice-caledon-business-park-advancing-employment-development.aspx) ## [**Consumers Prefer AI Tools Over Brand Chatbots**](https://www.retaildive.com/news/customer-service-third-party-generative-ai-tools-brand-chatbots/825032/) A Gartner survey found consumers are three times more likely to use third-party AI tools than brand-owned chatbots for customer service. Customers increasingly prefer AI platforms they already trust, while many company chatbots still offer limited functionality beyond answering questions. The findings suggest businesses should focus on AI experiences that help customers complete tasks, not just provide information. Source: [Retail Dive](https://www.retaildive.com/news/customer-service-third-party-generative-ai-tools-brand-chatbots/825032/) ## [**Container Shipping Rates Reach Two-Year High**](https://www.insidelogistics.ca/human-resources/container-rates-at-highest-level-in-nearly-two-years/) Global container shipping rates have climbed to their highest level in nearly two years, driven by strong demand and limited vessel capacity on major trade routes. Carriers continue to raise freight rates as congestion and geopolitical tensions in the Middle East add pressure to global shipping. Elevated transportation costs are expected to persist in the coming weeks, increasing supply chain costs for importers and exporters. Source: [Inside Logistics](https://www.insidelogistics.ca/human-resources/container-rates-at-highest-level-in-nearly-two-years/) Are your logistics needs being addressed? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](https://nls.ca/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics, Uncategorized --- ### [CUSMA enters review as businesses push for trade certainty](https://nls.ca/cusma-review-trade-certainty-and-cross-border-fulfillment/) **Published:** July 5, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; CUSMA remains in focus as the agreement enters its annual review, with business groups calling for stronger protections for Canadian trade and greater competitiveness. NLS has also expanded its North American capabilities with the launch of Peakform Logistics, a US-based logistics platform supporting cross-border fulfillment. Canada’s retail landscape continues to evolve, with the restructuring of Toys “R” Us Canada marking another shift in the market. ## [**U.S. Declines CUSMA Renewal, Annual Review Begins**](https://www.ctvnews.ca/world/trumps-tariffs/article/us-declines-cusma-renewal-cites-deals-shortcomings/) The United States declined to renew CUSMA, triggering the agreement’s annual review process while it remains in force. U.S. officials said they want to address unresolved trade issues and tariff concerns, while Canada and Mexico continue to support a long-term renewal. The decision extends trade uncertainty, with negotiations expected to continue over the coming months. Source: [CTV News](https://www.ctvnews.ca/world/trumps-tariffs/article/us-declines-cusma-renewal-cites-deals-shortcomings/) ## [**CFIB Urges Simpler CUSMA Rules for Small Businesses**](https://retail-insider.com/retail-insider/2026/06/protecting-and-simplifying-cusma-exemption-top-trade-priority-for-small-business-cfib/) The CFIB is urging the federal government to protect Canada’s CUSMA exemptions while making the agreement easier for small businesses to use. Ongoing tariff uncertainty has weakened Canada-U.S. business relationships, prompting many SMEs to diversify suppliers and customers despite continued trade challenges. The organization is calling for simpler customs processes, clearer rules of origin, and greater consideration of small business needs in future CUSMA negotiations. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/06/protecting-and-simplifying-cusma-exemption-top-trade-priority-for-small-business-cfib/) ## [**Ontario Chamber Launches Trade Council Ahead of CUSMA Review**](https://www.insidelogistics.ca/import-export-trade/ontario-chamber-launches-trade-competitiveness-council-ahead-of-cusma-review/) The Ontario Chamber of Commerce has launched a new Trade & Competitiveness Council to strengthen Ontario’s voice ahead of the CUSMA review. The council will focus on improving trade competitiveness, supply chain resilience, investment attraction, and market diversification. It will also monitor CUSMA negotiations and provide recommendations to support Ontario’s long-term economic growth. Source: [Inside Logistics](https://www.insidelogistics.ca/import-export-trade/ontario-chamber-launches-trade-competitiveness-council-ahead-of-cusma-review/) ## [**Building a Stronger North American Logistics Network with Peakform Logistics**](https://nls.ca/peakform-logistics/) National Logistics Services (NLS) has launched Peakform Logistics, its US-based logistics platform, to strengthen its North American network and help apparel, footwear, and lifestyle brands simplify cross-border fulfillment. Operating from a 283,000-square-foot fulfillment centre in Avon, Indiana, Peakform combines more than 50 years of NLS retail logistics expertise with a strategically located U.S. operation, giving brands the infrastructure to scale retail, wholesale, and e-commerce operations with confidence. Source: [National Logistics Services](https://nls.ca/peakform-logistics/) ## [**Toys “R” Us Canada Split Between Brand and Store Owners**](https://retail-insider.com/retail-insider/2026/06/toys-r-us-brand-and-stores-head-to-different-owners-in-canada/) Toys “R” Us Canada’s restructuring will separate ownership of its brand and store operations, with Ad Populum acquiring the brand while Doug Putman takes over most store assets. Existing stores can continue using the Toys “R” Us name until January 2027, after which their future will depend on new licensing agreements or rebranding. The restructuring keeps stores operating for now but leaves the long-term future of the iconic retail banner uncertain. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/06/toys-r-us-brand-and-stores-head-to-different-owners-in-canada/) Are your logistics needs being addressed? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Tariffs persist, supply chains face pressure, and Groupe Dynamite posts strong Q1 results](https://nls.ca/tariffs-persist-supply-chain-pressure-and-groupe-dynamite-growth/) **Published:** June 19, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Trade and supply chain uncertainty remain key themes, as legal challenges to U.S. tariffs continue, disruptions persist across global networks, and freight rates rise ahead of peak season. Retail brands are also showing resilience, with companies like Groupe Dynamite reporting continued growth while international retailers such as Marc Cain pursue further expansion in Canada. Together, these developments highlight the ongoing balance between market volatility and growth opportunities. ## [**Appeals Court Temporarily Preserves Trump’s 10% Global Tariff**](https://www.supplychaindive.com/news/federal-court-temporarily-upholds-trumps-10-global-tariff/822785/) A U.S. federal appeals court has temporarily allowed the Trump administration’s 10% global tariff to remain in place while a legal challenge moves forward. The court signalled that the government may have a strong case for defending its use of Section 122 authority, reversing a lower court ruling that had blocked the tariffs for some importers. While the decision is not final, it extends uncertainty for importers and global trade partners. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/federal-court-temporarily-upholds-trumps-10-global-tariff/822785/) ## [**Supply Chain Disruptions Continue to Impact Revenue Despite Automation**](https://www.insidelogistics.ca/automation/supply-chain-disruptions-continue-to-erode-revenue-despite-growing-automation-report-finds/) A recent Cleo report found that nearly three-quarters of companies continue to experience revenue losses linked to supply chain disruptions. Limited real-time visibility, technology challenges, and geopolitical uncertainty remain key obstacles, contributing to service failures and operational inefficiencies. Although automation and AI adoption are increasing, many organizations still rely on human oversight to manage complex supply chain networks. Source: [Inside Logistics](https://www.insidelogistics.ca/automation/supply-chain-disruptions-continue-to-erode-revenue-despite-growing-automation-report-finds/) ## [**Groupe Dynamite Delivers Strong Q1 Growth and Record Margins**](https://retail-insider.com/retail-insider/2026/06/groupe-dynamite-posts-37-revenue-growth-and-4-year-high-gross-margin-in-q1/) Groupe Dynamite reported a strong start to fiscal 2026, with revenue rising 37% year-over-year to $310.6 million. The retailer achieved a four-year high gross margin of 67.4% while adjusted EBITDA increased by more than 70%, reflecting significant profitability gains. Growth was supported by strong customer demand, improved store productivity, and continued international expansion. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/06/groupe-dynamite-posts-37-revenue-growth-and-4-year-high-gross-margin-in-q1/) ## [**Container Shipping Rates Poised to Rise as Peak Season Starts Early**](https://www.insidelogistics.ca/freight-rates/container-rates-expected-to-surge-in-coming-weeks/) Global container freight rates are climbing as peak season demand arrives earlier than usual, driven by inventory replenishment and accelerated ordering ahead of potential U.S. tariff changes. Strong demand, carrier surcharges, Red Sea disruptions, and rising fuel costs continue to put upward pressure on rates. Analysts expect shipping prices to increase further as seasonal demand strengthens in the coming weeks. Source: [Inside Logistics](https://www.insidelogistics.ca/freight-rates/container-rates-expected-to-surge-in-coming-weeks/) ## [**Marc Cain Targets Canadian Growth with Expansion Plans**](https://retail-insider.com/retail-insider/2026/06/marc-cain-eyes-canadian-expansion-under-new-leadership/) German fashion brand Marc Cain is planning further Canadian expansion as part of a broader North American growth strategy. The retailer aims to nearly double its Canadian store count by targeting premium shopping centres in Ontario and Western Canada. The move reflects growing demand for premium fashion and the brand’s focus on measured growth in key markets. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/06/marc-cain-eyes-canadian-expansion-under-new-leadership/) Are your logistics needs being addressed? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](https://nls.ca/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [CUSMA talks continue, Zellers expands, and retailers rethink peak season fulfillment](https://nls.ca/cusma-talks-zellers-expansion-and-peak-season-fulfillment/) **Published:** June 5, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Economic and trade uncertainty continue to shape the Canadian market, as CUSMA discussions progress and governments face increasing pressure to strengthen supply chain and labour standards. Retailers are continuing to adapt, with brands like Zellers expanding their footprint while fulfillment operations grow more complex amid evolving consumer expectations. Meanwhile, recession concerns are adding further pressure to businesses and consumers alike. ## [**CUSMA Talks Continue as Canada Pushes for Trade Certainty**](https://www.bnnbloomberg.ca/investing/market-outlook/2026/06/03/market-outlook-cusma-deadline-nears-as-canada-seeks-trade-certainty/) Canada and the U.S. are continuing CUSMA discussions ahead of the July 1 review date, though expectations are growing that negotiations will extend beyond the deadline. Canada is pushing for a long-term agreement to provide businesses with greater trade certainty, while new U.S. tariff proposals and unresolved trade issues continue to create uncertainty. Despite limited concrete outcomes so far, recent meetings between officials are being viewed as a positive sign that negotiations are moving forward. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/investing/market-outlook/2026/06/03/market-outlook-cusma-deadline-nears-as-canada-seeks-trade-certainty/) ## [**Zellers Expands in Ontario as Brand Revival Gains Momentum**](https://retail-insider.com/retail-insider/2026/06/zellers-announces-plans-for-expansion-into-ontario/) Zellers is expanding into Ontario with new stores in Toronto and Windsor after strong performance from its Edmonton location, signalling continued momentum for the brand’s comeback. The retailer is broadening its assortment with new home, toy, food, and lifestyle categories while reintroducing nostalgic elements such as Zeddy. The expansion reflects Zellers’ strategy to revive the iconic Canadian brand through a modern, smaller-format retail model focused on value, discovery, and community. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/06/zellers-announces-plans-for-expansion-into-ontario/) ## [**Retailers Rethink Peak Season Fulfillment Strategies**](https://www.retaildive.com/spons/peak-season-fulfillment-has-changed-what-todays-retailers-must-do-differ/819545/) Peak season fulfillment is becoming more complex as retailers balance omnichannel demand, rising shipping costs, labour constraints, and higher customer expectations. Success increasingly depends on year-round planning, flexible operations, scalable automation, and strong coordination across fulfillment, transportation, and customer communications. Retailers that invest early in adaptability and operational efficiency are better positioned to manage demand spikes while controlling costs and maintaining service levels. Source: [Retail Dive](https://www.retaildive.com/spons/peak-season-fulfillment-has-changed-what-todays-retailers-must-do-differ/819545/) ## [**Canada Enters Technical Recession as Retail Spending Holds Up**](https://retail-insider.com/retail-insider/2026/05/canada-moves-into-a-technical-recession-but-retail-sector-sees-quarterly-growth/) Canada has entered a technical recession as economic growth weakens, with business investment, housing activity, and job creation remaining under pressure. Despite the slowdown, consumer spending and retail sales showed resilience in the first quarter, supported by wage growth, with health, personal care, and general merchandise retailers leading gains. However, declining savings, ongoing uncertainty, and weaker retail activity in March suggest consumers may face increasing financial strain in the months ahead. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/05/canada-moves-into-a-technical-recession-but-retail-sector-sees-quarterly-growth/) ## [**Canada Eyes Tougher Forced Labour Rules Amid New U.S. Tariff Threat**](https://www.bnnbloomberg.ca/tariffs/2026/06/03/canada-looking-to-beef-up-forced-labour-laws-as-us-imposes-new-tariffs/) Canada plans to strengthen its forced labour laws after the U.S. proposed new tariffs on countries it says are not doing enough to block goods made with forced labour. The proposed 10% tariff would not apply to CUSMA-compliant goods but adds uncertainty to ongoing Canada-U.S. trade discussions. Canadian officials say they support stronger action against forced labour and are preparing new legislation while engaging with the U.S. on enforcement concerns. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/tariffs/2026/06/03/canada-looking-to-beef-up-forced-labour-laws-as-us-imposes-new-tariffs/) Are your logistics needs being addressed? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Trump tariff ruling, supply chain pressures rise, and Aritzia posts record growth](https://nls.ca/trump-tariff-supply-chain-pressure-aritzia-growth/) **Published:** May 22, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Trade and supply chain uncertainty continue to shape market conditions, as legal challenges to U.S. tariffs and rising global supply chain pressures add new complexity. Retailers are also navigating changing consumer behaviour, with Aritzia reporting strong growth despite shifting conditions. Meanwhile, Canadian small business wages continue to outpace inflation, signalling ongoing resilience across the market. ## [**Trade Court Rules Trump’s Global Tariff Illegal**](https://www.supplychaindive.com/news/trade-court-rules-trumps-10-global-tariff-illegal/819664/) The U.S. Court of International Trade ruled that President Trump’s temporary 10% global tariff was unauthorized under the law, dealing another setback to his tariff policies. While the court found the tariffs invalid, it limited relief to specific importers and Washington state rather than issuing a nationwide suspension. The decision is expected to face appeals and could create new refund challenges for importers already dealing with previous tariff claims. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/trade-court-rules-trumps-10-global-tariff-illegal/819664/) ## [**Global Supply Chain Pressures Hit Highest Level Since 2022**](https://www.insidelogistics.ca/disruption/global-supply-chain-pressures-hit-highest-level-since-2022-gep-index/) Global supply chain pressures reached their highest level since late 2022 in April, driven by Middle East conflict, rising transportation costs, and increased stockpiling by manufacturers. Businesses accelerated purchasing and inventory building amid fears of shortages and further price increases, with Asia and North America seeing the sharpest deterioration. GEP warns that even if geopolitical tensions ease, supply chains may take six to 12 months to normalize. Source: [Inside Logistics](https://www.insidelogistics.ca/disruption/global-supply-chain-pressures-hit-highest-level-since-2022-gep-index/) ## [**Aritzia Posts Record Revenue Growth**](https://retail-insider.com/retail-insider/2026/05/aritzia-reports-q4-and-fiscal-2026-financial-results-record-net-revenue/) Aritzia reported record fourth-quarter revenue of $1.2 billion, up 33% year over year, driven by strong demand, digital growth, and new boutique openings. U.S. revenue rose 38% while Canadian revenue increased 24%, highlighting continued brand momentum across markets. Despite tariff pressures and the removal of the de minimis exemption, the company improved profitability and surpassed its fiscal 2027 revenue target a year ahead of schedule. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/05/aritzia-reports-q4-and-fiscal-2026-financial-results-record-net-revenue/) ## [**Canada’s Retail Sector Navigates Changing Consumer Trends**](https://www.bnnbloomberg.ca/video/shows/taking-stock/2026/05/08/taking-the-pulse-of-canadas-retail-sector/) Canada’s retail sector continues to navigate shifting consumer behaviour and evolving market conditions. Economic pressures and changing spending patterns are influencing how retailers adapt their strategies and engage shoppers. As market dynamics evolve, retailers are increasingly focused on understanding demand trends and maintaining long-term growth. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/video/shows/taking-stock/2026/05/08/taking-the-pulse-of-canadas-retail-sector/) ## [**SMB Wages Outpace Inflation as Retail Hiring Grows**](https://retail-insider.com/retail-insider/2026/05/smb-wages-continue-to-outpace-inflation-as-hospitality-retail-hiring-picks-up-employment-hero/) Small business wages in Canada rose 4.2% year over year in April, outpacing inflation despite a slight decline in overall SMB employment. Hiring in retail, hospitality, and tourism increased ahead of summer demand, with wages in these sectors climbing 10.6%, the strongest growth among industries tracked. The report suggests businesses are becoming more selective in hiring while relying more on flexible staffing models to manage ongoing economic uncertainty. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/05/smb-wages-continue-to-outpace-inflation-as-hospitality-retail-hiring-picks-up-employment-hero/) Are your logistics needs being addressed? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Tariff concerns grow, Hudson’s Bay Stripes return to Canadian Tire, and retail sales rise](https://nls.ca/tariff-concerns-hudsons-bay-stripes-and-retail-sales-rise/) **Published:** May 8, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Expanding U.S. tariffs continue adding pressure to North American supply chains and economic conditions. Canadian retailers are also adapting to shifting market dynamics, with Canadian Tire relaunching the Hudson’s Bay Stripes brand nationwide and retail sales posting modest February growth. Long-term momentum remains strong, as global retail logistics is projected to surpass US$1.25 trillion by 2035 while Shopify continues reporting strong e-commerce growth. ## [**Ontario Chamber Warns Tariffs Threaten Jobs and Supply Chains**](https://www.insidelogistics.ca/export-trade/export-trade-tariffs/tariff-expansion-threatens-ontario-jobs-supply-chains-chamber-warns/) The Ontario Chamber of Commerce says expanding U.S. tariffs could disrupt North American supply chains and put thousands of jobs at risk. Businesses are already reporting rising costs, lost customers, delayed investments, and slower hiring as uncertainty continues to grow. The chamber is urging governments to provide short-term relief and work toward a negotiated trade solution ahead of the upcoming CUSMA review. Source: [Inside Logistics](https://www.insidelogistics.ca/export-trade/export-trade-tariffs/tariff-expansion-threatens-ontario-jobs-supply-chains-chamber-warns/) ## [**Hudson’s Bay Stripes Return Through Canadian Tire**](https://retail-insider.com/retail-insider/2026/05/hudsons-bay-stripes-return-in-canadian-tire-stores/) Canadian Tire has officially relaunched the Hudson’s Bay Stripes brand in stores nationwide after acquiring the retailer’s intellectual property following Hudson’s Bay’s 2025 bankruptcy. The new collection features outdoor living, home, and lifestyle products presented through dedicated in-store displays and a coordinated marketing push. The rollout marks Canadian Tire’s effort to revive and modernize one of Canada’s most recognizable retail brands within its own retail network. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/05/hudsons-bay-stripes-return-in-canadian-tire-stores/) ## [**Canada Retail Sales Rise 0.7% in February**](https://www.bnnbloomberg.ca/business/2026/04/24/statistics-canada-reports-retail-sales-up-07-per-cent-at-721b-in-february/) Canadian retail sales rose 0.7% to $72.1 billion in February, driven mainly by stronger sales at new and used car dealers. Core retail sales also increased, supported by gains in general merchandise, grocery, and apparel categories. Early estimates suggest sales continued to grow in March, though rising inflation and energy prices may weigh on consumer spending momentum later this year. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/business/2026/04/24/statistics-canada-reports-retail-sales-up-07-per-cent-at-721b-in-february/) ## [**Retail Logistics Market Expected to Top US$1.25T by 2035**](https://www.insidelogistics.ca/retail-operations/retail-logistics-market-projected-to-surpass-us1-25-trillion-by-2035/) A new report projects the global retail logistics market will grow from US$360 billion in 2025 to more than US$1.25 trillion by 2035, driven by e-commerce growth and demand for faster delivery. Retailers are investing heavily in automation, real-time tracking, and omnichannel logistics to handle rising order volumes and more complex supply chains. Reverse logistics, air freight, and omnichannel retail are expected to see some of the fastest growth over the next decade. Source: [Inside Logistics](https://www.insidelogistics.ca/retail-operations/retail-logistics-market-projected-to-surpass-us1-25-trillion-by-2035/) ## [**Shopify Tops $100B in Q1 Sales Volume**](https://retail-insider.com/retail-insider/2026/05/shopify-delivers-again-as-merchants-clear-100-billion-in-q1-gmv/) Shopify reported strong first-quarter 2026 results, with revenue rising 34% and gross merchandise volume surpassing $100 billion. The company said growth was broad-based across regions, merchant sizes, and sales channels, while continuing to invest heavily in AI and platform development. Shopify expects momentum to continue in Q2, forecasting revenue growth in the high-twenties percentage range. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/05/shopify-delivers-again-as-merchants-clear-100-billion-in-q1-gmv/) Are your logistics needs being addressed? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Tariff refunds in focus, B.C. monitors supply chain risks, and top malls outperform](https://nls.ca/tariff-refunds-bc-supply-chain-risk-top-malls/) **Published:** April 24, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Trade and geopolitical pressures are creating uneven supply chain conditions, as some Canadian exporters may qualify for U.S. tariff refunds while provinces like British Columbia prepare for disruptions tied to the war in Iran. Retail and consumer trends are diverging, with shopping centre performance concentrating in top-tier assets and spending holding flat as consumers grow more selective. At the same time, AI is emerging as the most disruptive force in supply chains, with leaders expecting greater impact than automation or robotics, signalling a shift toward more data-driven operations. ## [**What Canadian Exporters Need to Know About U.S. Tariff Refunds**](https://www.bnnbloomberg.ca/business/2026/04/22/this-is-what-canadian-exporters-should-know-about-us-tariff-refunds/) Some Canadian exporters may qualify for U.S. tariff refunds following a court ruling, but only if they paid the duties as the importer of record on eligible shipments between February 2025 and February 2026. The process requires submitting claims through the ACE Portal, with refunds expected within 60 to 90 days, though the system is still rolling out in phases. Eligibility is limited, and many exporters may not qualify, especially if tariffs were paid by U.S. partners or fall under excluded sectors. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/business/2026/04/22/this-is-what-canadian-exporters-should-know-about-us-tariff-refunds/) ## [**B.C. Forms Task Force to Monitor Iran War Supply Chain Risks**](https://www.insidelogistics.ca/disruption/b-c-forms-task-force-to-monitor-iran-war-impacts-on-supply-chains/) British Columbia is launching a cross-government task force to monitor and respond to supply chain disruptions linked to the war in Iran. The province expects impacts across key sectors such as energy, healthcare, agriculture, and transportation, with early effects already seen in rising fuel prices. Officials are also calling for broader coordination across Canada to prepare for longer-term global disruptions. Source: [Inside Logistics](https://www.insidelogistics.ca/disruption/b-c-forms-task-force-to-monitor-iran-war-impacts-on-supply-chains/) ## [**Top Malls Pull Ahead as Canada Retail Performance Splits**](https://retail-insider.com/retail-insider/2026/04/canadian-shopping-centre-performance-trends-2023-2025/) New data from 2023 to 2025 shows Canadian shopping centre performance is becoming more concentrated, with top-tier malls pulling further ahead while mid-tier assets lag. Leading centres in major cities continue to see strong sales per square foot, driven by high traffic, premium tenants, and experiential offerings. This widening gap highlights a more polarized retail landscape, where dominant properties attract more investment while others face pressure to reposition. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/04/canadian-shopping-centre-performance-trends-2023-2025/) ## [**AI Seen as Top Supply Chain Disruptor for Next Decade**](https://www.mmh.com/article/new_mhi_and_deloitte_report_finds_ai_biggest_disruptor_of_supply_chains_over_the_next_decade) A new report from MHI and Deloitte finds AI is now viewed as the most disruptive force in supply chains, with nearly half of leaders expecting significant impact, well ahead of automation and robotics. Companies are already using AI across planning, inventory, and logistics, but many still face challenges in scaling due to costs, talent gaps, and unclear use cases. Alongside AI adoption, ongoing pressures like economic uncertainty, labour shortages, and the need for real-time data continue to shape supply chain priorities. Source: [Modern Materials Handling](https://www.mmh.com/article/new_mhi_and_deloitte_report_finds_ai_biggest_disruptor_of_supply_chains_over_the_next_decade) ## [**Canadian Spending Stable as Consumers Shift to Value**](https://retail-insider.com/retail-insider/2026/04/canadian-spending-holds-steady-as-consumers-shift-priorities/) Canadian spending remained largely flat in early 2026, but consumers are becoming more selective as economic concerns grow. Spending is shifting toward essentials and value retailers, while discretionary categories like apparel and department stores continue to decline. At the same time, experiences such as entertainment and travel remain a priority, highlighting a more focused and intentional consumer mindset. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/04/canadian-spending-holds-steady-as-consumers-shift-priorities/) Are your logistics needs being addressed? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](https://nls.ca/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Impact of Last-Mile Delivery on Customer Satisfaction](https://nls.ca/impact-of-last-mile-delivery-on-customer-satisfaction/) **Published:** August 7, 2024 **Author:** NLS Logistics Team **Content:** Imagine waiting for a package you ordered online, only to face delays or missed deliveries. This can quickly turn excitement into frustration. In e-commerce, last-mile delivery—when products move from a distribution center to your doorstep—has a significant impact on customer satisfaction. It’s more than just the final step; it’s a crucial moment that can make or break your entire shopping experience. Although it’s a small part of the supply chain, doing it right is essential to meeting customer expectations. Companies that fail here risk falling behind competitors and disappointing their customers. ## Understanding Last-Mile Delivery Despite its short length, this phase plays a crucial role. It’s here that companies either fulfill or break the promise of fast and efficient service, leading to significant customer satisfaction or dissatisfaction. Companies must tackle challenges like traffic congestion, delivery schedules, and customer availability to ensure a smooth delivery experience. ## How Last-Mile Delivery Affects Customer Experience Last-mile delivery has a huge impact on the customer experience. these are several key factors: **Timeliness and Reliability**: Today’s consumers expect fast delivery times. Last-mile delivery services that meet or exceed these expectations play a crucial role in enhancing customer satisfaction. Delays, missed deliveries, or incorrect delivery windows can frustrate customers and erode trust. On the other hand, companies that consistently deliver on time and maintain reliability are more likely to receive positive feedback and foster customer loyalty. [Delivering as promised helps build a good reputation and encourages repeat business.](https://app.inkforall.com/long-form-writing/undefined) **Flexibility and Convenience:** Customers increasingly want flexible delivery options. They appreciate being able to choose delivery times that fit their schedules, such as same-day delivery, evening slots, or weekend options. Meeting these needs requires a strong last-mile delivery infrastructure. Allowing customers to reschedule deliveries or choose from various delivery methods boosts convenience. Companies that offer diverse delivery options and make the process user-friendly are more likely to attract and keep customers. **Transparency and Communication:** Clear and proactive communication throughout the delivery process is essential. Real-time tracking systems, timely updates on delivery status, and responsive customer service all contribute to a positive experience. Transparency helps manage customer expectations and reduces anxiety about the whereabouts of their packages. Accurate and timely information about deliveries makes customers feel valued and satisfied. Effective communication also helps address any issues quickly and professionally. **Quality of Service:** Efficient last-mile delivery goes beyond logistics; it also focuses on the quality of service. This means how well employees handle packages and interact with customers. Carefully handling goods and being polite contribute to a positive experience. [High-quality service, including professional delivery staff and well-maintained vehicles](https://nls.ca/services/transportation/), reflects positively on the company and boosts customer satisfaction. By ensuring products arrive in excellent condition and delivery personnel remain courteous and professional, companies build trust and foster strong customer relationships. ## How Efficient Last-Mile Delivery Boosts Customer Loyalty A well-executed last-mile delivery strategy not only meets customer expectations but also helps build long-term loyalty. 1. **Building Trust Through Reliability:** Reliable delivery services are key to building trust between a company and its customers. When a company consistently meets or exceeds delivery promises, it creates a sense of dependability. This trust encourages customers to return for future purchases and strengthens their loyalty. Companies known for their reliable last-mile delivery can stand out in a competitive market, earning a reputation for excellence and gaining customer loyalty. 2. **Standing Out from Competitors:** In a crowded market, exceptional last-mile delivery can be a unique selling point. Companies that excel in this area can use their efficient delivery services as a competitive advantage. Highlighting fast, flexible, and reliable delivery options can attract new customers and retain existing ones. By standing out through excellent last-mile delivery, companies can capture a larger share of the market. 3. **Enhancing Customer Engagement:** Engaging customers through personalized delivery options and proactive communication can strengthen the relationship between the company and its clients. Personalized delivery experiences, such as customized delivery windows or special handling requests, create memorable and positive experiences. Companies that actively engage with their customers and address their preferences are more likely to build strong, lasting relationships. Tailored delivery options and personalized interactions make customers feel valued and appreciated, encouraging their loyalty. 4. **Streamlining Returns Processing:** An efficient last-mile delivery service often includes an easy returns process. A hassle-free returns process, with thorough quality inspections and prompt receipt confirmation, enhances customer satisfaction. When customers face issues with their orders, a smooth returns process shows the company’s commitment to customer care. Easy returns and timely resolution of issues contribute to a positive experience and reinforce customer loyalty. A well-managed returns process also helps mitigate the impact of any delivery-related issues, maintaining customer trust and satisfaction. ## The Future of Last-Mile Delivery As technology advances, [the future of last-mile delivery will likely see more innovations and improvements.](https://onro.io/the-future-of-last-mile-delivery/) Companies are exploring technologies like autonomous vehicles, drones, and advanced routing algorithms to make last-mile delivery more efficient. Embracing these technologies can help solve common challenges like traffic congestion and delivery delays, while also offering more flexible and convenient options for customers. Moreover, sustainability is becoming increasingly important in last-mile delivery. Companies are looking at eco-friendly delivery methods, such as electric vehicles and optimized delivery routes, to reduce their environmental impact. Sustainable practices align with customer values and contribute to long-term business success by addressing environmental concerns and promoting responsible operations. ## Delivering on Customer Satisfaction: Your Last-Mile Checklist The impact of last-mile delivery on customer satisfaction is significant and multifaceted. In a time when consumer expectations are high, companies that excel in last-mile delivery can greatly enhance their overall customer experience. By focusing on timeliness, flexibility, transparency, and service quality, businesses can build trust, stand out from competitors, and foster long-term loyalty. Investing in efficient last-mile delivery is not just a logistical necessity but a strategic advantage that can drive success in a competitive market. Staying ahead of trends and innovations is key to maintaining excellence in last-mile delivery and ensuring ongoing customer satisfaction. **Unlock your business potential with National Logistics Services’ or NLS’s industry-leading last-mile delivery solutions.** Our expertise in optimizing the final leg of the supply chain can significantly enhance your customer satisfaction, boost efficiency, and drive overall business growth. [**Let NLS be your partner in delivering exceptional customer experiences.**](https://nls.ca/quote/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Last Mile --- ### [Global retailers expand in Canada, Pandora opens DC, and fake reviews rise](https://nls.ca/global-retail-expansion-canada-pandora-dc-fake-reviews-rise/) **Published:** April 10, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Retail expansion into Canada remains steady but more targeted, with 20 international brands entering in 2025 and Toronto capturing the majority of new activity. Brands are also localizing operations, as seen with Pandora’s new Mississauga distribution centre aimed at reducing tariff exposure and improving fulfillment efficiency. At the same time, consumer trust continues to hinge on digital validation, with most Canadians relying on online reviews despite rising concerns around AI-generated content. Strong retail performance persists in pockets, with Groupe Dynamite reporting significant growth, while ongoing delays in tariff refunds highlight continued friction in cross-border trade processes. ## [**20 Global Retailers Enter Canada in 2025, Led by Toronto**](https://retail-insider.com/retail-insider/2026/04/study-20-international-retailers-entered-canada-in-2025-led-by-toronto/) Canada saw 20 international retailers enter the market in 2025, reflecting steady but more strategic expansion, with Toronto capturing 70% of new entries. Growth was concentrated in key retail hubs like Yorkdale and Bloor-Yorkville, with Vancouver as a secondary gateway and Montreal seeing limited, more localized entry. Premium, experiential, and niche retail concepts dominated, highlighting a shift toward targeted expansion and brand-driven store experiences. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/04/study-20-international-retailers-entered-canada-in-2025-led-by-toronto/) ## [**Pandora Opens Canada DC to Offset U.S. Tariffs**](https://www.bnnbloomberg.ca/business/2026/03/31/trump-tariffs-prompt-jewelry-maker-to-open-distribution-centre-in-canada/) Pandora is opening a distribution centre in Mississauga to reduce exposure to U.S. tariffs and streamline Canadian order fulfillment. Previously routed through U.S. facilities, Canadian shipments will now avoid cross-border duties and delays. The move supports faster delivery in a growing market while helping offset expected margin pressure from tariffs in 2026. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/business/2026/03/31/trump-tariffs-prompt-jewelry-maker-to-open-distribution-centre-in-canada/) ## [**Fake Reviews Rise as Trust in Online Feedback Grows**](https://retail-insider.com/retail-insider/2026/04/fake-product-reviews-surging-in-ai-era-omnisend/) An Omnisend study shows 82% of Canadians trust online reviews, even as fake and AI-generated content becomes more widespread. Despite this trust, about 30% of reviews are estimated to be misleading, and most consumers remain cautious, often verifying AI-driven recommendations before buying. The findings highlight a growing tension, with shoppers relying on reviews for reassurance while demanding stronger proof of authenticity from brands. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/04/fake-product-reviews-surging-in-ai-era-omnisend/) ## [**Groupe Dynamite Q4 Revenue Jumps to $394M**](https://www.bnnbloomberg.ca/business/2026/04/01/group-dynamite-q4-profit-more-than-doubled-revenue-up-45-per-cent/) Groupe Dynamite reported strong Q4 results, with revenue rising to $394.2 million and profit more than doubling, driven by 30% comparable sales growth. While current cost pressures from Middle East tensions remain limited, the company warned prolonged disruptions could increase fuel and supply chain costs. The retailer plans continued expansion, including U.S. growth and U.K. openings, while optimizing its store network by closing underperforming locations. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/business/2026/04/01/group-dynamite-q4-profit-more-than-doubled-revenue-up-45-per-cent/) ## [**CBP Tariff Refunds May Take Up to 45 Days**](https://www.supplychaindive.com/news/tariff-refunds-ieepa-cbp-development-progress/816240/) U.S. Customs and Border Protection said tariff refunds will only be issued after entries are liquidated, with payments taking up to 45 days once processed. The agency plans to begin accepting refund requests by April 20 through its new CAPE system, which is still under development. Initial rollout will cover most eligible entries, with expanded capabilities and full processing to follow in later phases. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/tariff-refunds-ieepa-cbp-development-progress/816240/) Are your logistics needs being addressed? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](https://nls.ca/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [G7 warns Iran, Canada faces trade pressure, and U.S. probes forced labor](https://nls.ca/g7-warns-iran-canada-trade-pressure-us-forced-labor/) **Published:** March 27, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Geopolitical tensions are adding new pressure to global trade, with G7 allies warning that disruptions in the Strait of Hormuz could impact energy supply and economic stability. At the same time, governments face growing calls to reduce internal trade barriers, while the U.S. expands scrutiny on forced-labour enforcement across 60 countries. On the demand side, consumer trust in AI is rising, with more Canadians open to automated purchasing and data sharing. Looking ahead, Gartner projects AI could autonomously manage up to 60% of supply chain disruptions by 2031, signalling a shift toward more adaptive, data-driven operations. ## [**G7 Warn Iran Over Strait of Hormuz Disruptions**](https://www.insidelogistics.ca/disruption/g7-allies-condemn-iran-call-for-halt-to-strait-of-hormuz-disruptions/) G7 allies, including Canada, condemned Iran over attacks on commercial vessels and warned that disruptions in the Strait of Hormuz threaten global energy supply and economic stability. The group called for an immediate halt to attacks, respect for international law, and protection of freedom of navigation, while preparing measures to secure maritime traffic. They also signalled coordinated actions, including potential oil reserve releases and increased production, to stabilize markets and limit global impact. Source: [Inside Logistics](https://www.insidelogistics.ca/disruption/g7-allies-condemn-iran-call-for-halt-to-strait-of-hormuz-disruptions/) ## [**CFIB Urges Faster Action on Canada Internal Trade Barriers**](https://retail-insider.com/retail-insider/2026/03/small-businesses-urge-governments-to-keep-momentum-on-reducing-internal-trade-barriers-cfib/) The Canadian Federation of Independent Business is urging governments to turn recent progress on reducing internal trade barriers into clear, consistent reforms that benefit small businesses. Despite momentum from agreements like the CMRA, businesses still face challenges such as inconsistent regulations, duplicative requirements, and slow implementation across provinces. CFIB is calling for broader coverage, faster timelines, and fewer exceptions to unlock growth, improve mobility, and strengthen Canada’s domestic economy. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/03/small-businesses-urge-governments-to-keep-momentum-on-reducing-internal-trade-barriers-cfib/) ## [**U.S. Probes 60 Countries Over Forced Labor Trade Practices**](https://www.supplychaindive.com/news/us-opens-forced-labor-probe-into-60-countries/814713/) The U.S. has launched a Section 301 investigation into 60 countries, including Canada, the EU, China, and Mexico, over concerns they are not effectively enforcing bans on forced-labor imports. The probe aims to determine whether these gaps create unfair cost advantages in global trade. Alongside the investigation, the administration signalled potential new tariffs, including a proposed global surcharge that could rise to 15%. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/us-opens-forced-labor-probe-into-60-countries/814713/) ## [**74% of Canadians Open to AI Completing Online Purchases**](https://retail-insider.com/retail-insider/2026/03/omnisend-study-74-of-canadians-okay-with-ai-completing-online-purchases/) A new Omnisend study shows growing consumer trust in AI, with 74% of Canadians open to AI completing online purchases and nearly 80% willing to share data for better recommendations. While shoppers see AI as a way to simplify decision-making, most still want safeguards like final approval and remain concerned about data use, bias, and transparency. Personalized pricing stands out as a major red line, with many consumers rejecting AI-driven price differences despite increasing adoption of AI-assisted shopping. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/03/omnisend-study-74-of-canadians-okay-with-ai-completing-online-purchases/) ## [**AI to Manage 60% of Supply Chain Disruptions by 2031**](https://www.insidelogistics.ca/artificial-intelligence-ai/ai-to-handle-majority-of-supply-chain-disruptions-by-2031-says-gartner/) Gartner predicts that by 2031, AI will autonomously handle up to 60% of supply chain disruptions as companies adopt real-time, data-driven decision systems. The shift is driven by growing complexity from trade uncertainty and geopolitical risks, pushing organizations toward faster, more consistent responses. While full automation will remain limited to lower-risk decisions for now, companies are advised to build strong data, governance, and hybrid decision models as AI adoption accelerates. Source: [Inside Logistics](https://www.insidelogistics.ca/artificial-intelligence-ai/ai-to-handle-majority-of-supply-chain-disruptions-by-2031-says-gartner/) Are your logistics needs being addressed? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](https://nls.ca/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [De minimis case moves forward, tariff refunds delayed, and supply chain volatility grows](https://nls.ca/de-minimis-case-tariff-refunds-supply-chain-volatility/) **Published:** March 13, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Trade policy uncertainty continues to shape North American commerce as legal challenges to the removal of the de minimis exemption proceed and U.S. Customs signals delays in tariff refunds after a Supreme Court ruling invalidated many Trump-era duties. Supply chains showed signs of stabilizing in January before renewed tariff changes added fresh uncertainty to global trade flows. In Canada, fraud tied to tariff-related scams is rising, with Interac reporting 58% of Canadians encountering attempts in the past six months. Meanwhile, Sephora is expanding its Canadian footprint with a 144th store in Mississauga to capture growth in the country’s $12.18 billion beauty market. ## [**Court Allows De Minimis Exemption Case to Move Forward**](https://www.supplychaindive.com/news/de-minimis-exemption-lawsuit-case-status/814329/) A U.S. court has allowed a lawsuit challenging the removal of the de minimis exemption to proceed after a Supreme Court ruling invalidated many Trump-era tariffs. Detroit Axle argues the executive branch lacks authority to eliminate the rule, which previously allowed imports under $800 to enter the U.S. duty free. The company says the policy change has sharply increased costs and is seeking refunds for tariffs collected since the exemption was removed. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/de-minimis-exemption-lawsuit-case-status/814329/) ## [**CBP Says Tariff Refunds Will Take Time**](https://www.retaildive.com/news/trump-tariff-refunds-cbp-cant-comply/814174/) U.S. Customs and Border Protection says it cannot immediately issue refunds for tariffs invalidated by a recent Supreme Court ruling due to operational and system limitations. The agency estimates that processing refunds tied to about 53 million entries could require more than 4 million labor hours. CBP plans to create a streamlined refund process within 45 days and will provide a progress update to the court. Source: [Retail Dive](https://www.retaildive.com/news/trump-tariff-refunds-cbp-cant-comply/814174/) ## [**Tariff Uncertainty Fuels U.S. Supply Chain Volatility**](https://www.insidelogistics.ca/import-export-trade/import-export-trade-tariffs/tariff-whiplash-tight-capacity-add-volatility-to-u-s-supply-chains-its-report/) U.S. supply chains showed signs of normalizing in January before renewed tariff changes added fresh uncertainty to global trade flows. The ITS Logistics report notes tight trucking capacity, rising warehousing costs, and mixed shipper behavior as companies reassess sourcing and inventory strategies. Ongoing tariffs and capacity constraints are expected to keep transportation and logistics markets volatile in the months ahead. Source: [Inside Logistics](https://www.insidelogistics.ca/import-export-trade/import-export-trade-tariffs/tariff-whiplash-tight-capacity-add-volatility-to-u-s-supply-chains-its-report/) ## [**AI-Driven Scams Target Canadian Shoppers**](https://retail-insider.com/retail-insider/2026/03/ai-driven-fraud-scams-impact-canadian-retail-interac/) Interac research shows fraud scams in Canada are increasingly tied to current events, with 58% of Canadians encountering tariff-related scam attempts in the past six months. Nearly 79% believe AI is helping scammers create more convincing messages, making traditional warning signs harder to detect. As a result, many consumers are becoming more cautious online, reducing cross-border purchases and questioning even legitimate communications. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/03/ai-driven-fraud-scams-impact-canadian-retail-interac/) ## [**Sephora Expands in Canada’s $12B Beauty Market**](https://retail-insider.com/retail-insider/2026/03/sephora-expands-footprint-in-canadas-beauty-war/) Sephora will open its 144th Canadian store in Mississauga as it continues expanding into suburban markets to capture growth in the country’s $12.18 billion beauty industry. The brand holds about 30% of the prestige beauty segment and is strengthening its position through exclusive brands, experiential retail, and loyalty programs as department store counters disappear. Competition is intensifying with Shoppers Drug Mart, Walmart, and the potential entry of Ulta Beauty, which could further reshape the market. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/03/sephora-expands-footprint-in-canadas-beauty-war/) Are your logistics needs being addressed in 2026? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Cross-border infrastructure fuels expansion, return policies shape buying, and volatility strains supply chains](https://nls.ca/cross-border-infrastructure-returns-and-supply-chain-volatility/) **Published:** February 27, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Cross-border expansion into Canada or the U.S. demands more than fulfillment, with returns playing a critical role. Cashew research shows 47% of shoppers hesitate to buy when return shipping is not free. A U.S. Supreme Court ruling striking down key tariffs has reshaped trade policy while creating uncertainty around refunds and future duties. Ontario courts have granted cross-border protection to Eddie Bauer’s 24 Canadian stores amid its U.S. Chapter 11 case. Walmart Canada is expanding its beauty offering to attract younger, value-focused shoppers following Hudson’s Bay’s closure. ## [**Cross-Border Infrastructure Is Key to Expanding into Canada and the U.S.**](https://www.3plhub.co/blog/best-practices-and-tips/non-resident-importer-services-how-international-brands-expand-into-canada-and-the-u-s/evolution-fulfillment) Expanding into Canada or the U.S. requires more than shipping product. Brands must manage customs, tax compliance, fulfillment, customer service, and payment operations to meet local expectations. International companies that build the right cross-border infrastructure and partner with experienced logistics providers can reduce upfront risk, simplify market entry, and create a scalable foundation for North American growth. Source: [3PL Hub](https://www.3plhub.co/blog/best-practices-and-tips/non-resident-importer-services-how-international-brands-expand-into-canada-and-the-u-s/evolution-fulfillment) ## [**Return Policies Shape Nearly Half of Purchase Decisions**](https://retail-insider.com/retail-insider/2026/02/return-policies-deterring-nearly-half-of-shoppers-before-checkout-cashew-research/?utm_source=Retail+Insider+Newsletter&utm_campaign=7e6de425b8-EMAIL_CAMPAIGN_2026_02_17_04_20&utm_medium=email&utm_term=0_-7e6de425b8-113920482) Research from Cashew shows 47 percent of shoppers hesitate to buy when return shipping is not free, positioning returns as a trust signal that influences conversion before checkout. The study of 2,000 consumers across Canada and the U.S. found that unclear policies, weak sizing guidance, and process friction reduce repeat purchases, with older shoppers accounting for a large share of returns. Retailers that simplify returns and improve product fit information can strengthen revenue and long-term loyalty. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/02/return-policies-deterring-nearly-half-of-shoppers-before-checkout-cashew-research/?utm_source=Retail+Insider+Newsletter&utm_campaign=7e6de425b8-EMAIL_CAMPAIGN_2026_02_17_04_20&utm_medium=email&utm_term=0_-7e6de425b8-113920482) ## [**Tariff Ruling and Mexico Violence Increase Supply Chain Volatility**](https://www.inboundlogistics.com/articles/tariff-ruling-refund-uncertainty-and-border-violence-mounting-risk-for-supply-chains/) A U.S. Supreme Court decision invalidating key tariffs has reset trade policy while creating uncertainty around potential refunds and future duty structures. Shifting authorities and unclear timelines are complicating cost planning, sourcing strategies, and customs compliance. At the same time, cartel-related violence in Mexico is disrupting major freight corridors, adding routing, capacity, and security risks to cross-border supply chains. Source: [Inbound Logistics](https://www.inboundlogistics.com/articles/tariff-ruling-refund-uncertainty-and-border-violence-mounting-risk-for-supply-chains/) ## [**Ontario Court Aligns Eddie Bauer Bankruptcy with U.S. Filing**](https://retail-insider.com/retail-insider/2026/02/ontario-court-recognizes-eddie-bauer-bankruptcy/) The Ontario Superior Court has recognized Eddie Bauer’s U.S. Chapter 11 case, placing its 24 Canadian stores under coordinated cross-border protection. With declining sales, rising costs, and US$1.74 billion in funded debt, the retailer is pursuing a dual-track process to secure a buyer or conduct an orderly wind-down. While stores remain open, the outcome will determine its Canadian retail future and reflects broader strain across legacy apparel chains. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/02/ontario-court-recognizes-eddie-bauer-bankruptcy/) ## [**Walmart Canada Expands Beauty After Hudson’s Bay Exit**](https://retail-insider.com/retail-insider/2026/02/walmart-canada-expands-beauty-after-hudsons-bay-exit/) Walmart Canada is expanding its beauty assortment to capture value-focused and younger shoppers following Hudson’s Bay’s closure, emphasizing masstige brands, exclusives, and accelerator-backed labels. Additions such as MCoBeauty, DAISE, and Bubble Skincare support broader national rollouts and exclusive partnerships. The retailer is also entering higher-tech categories with LED beauty devices and AI-powered skin analysis, reinforcing its position as a growing mid-market beauty destination. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/02/walmart-canada-expands-beauty-after-hudsons-bay-exit/) Are your logistics needs being addressed in 2026? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [The Port of Montreal is “Doing Fine”, B.C. Introduces A Cap on Delivery Fees, and 3PL Gains Traction in Last Mile Delivery](https://nls.ca/port-of-montreal-delivery-cap-fees-last-mile-delivery/) **Published:** January 9, 2023 **Author:** NLS Logistics Team **Content:** > The Port of Montreal has released its preliminary report for 2022, and the unaudited results look positive. British Columbia rang in the new year with a delivery fee cap for restaurant owners. A new report from Armstrong & Associates Inc. suggests that the last-mile delivery of big and bulky e-commerce items will be big business for 3PLs through 2025. XCMG delivered 100 hydrogen-fueled trucks to Mengxi Zhenghe Group in China, and USPS is expected to acquire 66,000 electric vehicles by 2028. ## [**Port of Montreal Releases 2022 Preliminary Report**](https://www.insidelogistics.ca/port-operations/montreal-posts-preliminary-2022-results-184214/) The Port of Montreal has released its preliminary (unaudited) report for 2022. It is reporting a 5.4 percent gain in volumes over the last year with a total of 35.9 million tones of cargo transiting through its facilities in 2022. President and CEO Martin Imbleau responded to the results by saying “The Port of Montreal, your port, is doing fine, as evidenced by the encouraging preliminary results for 2022.” Source: [Inside Logistics](https://www.insidelogistics.ca/port-operations/montreal-posts-preliminary-2022-results-184214/) ## **[British Columbia Caps Delivery Fees](https://www.insidelogistics.ca/last-mile-delivery/delivery-fee-cap-set-to-begin-in-bc-184161/)** In response to delivery, companies charging as high as 30 percent of an order’s value in delivery fees to restaurants during the pandemic. B.C. imposed a temporary cap on delivery fees. With the temporary cap, the province has passed a permanent cap on delivery fees. The new permanent cap limits the fees that delivery companies can charge restaurants to 20 percent of the dollar value of an order. Source: [Inside Logistics](https://www.insidelogistics.ca/last-mile-delivery/delivery-fee-cap-set-to-begin-in-bc-184161/) ## **[Report Suggests 3PLs to Gain Traction in Last Mile Delivery](https://www.freightwaves.com/news/last-mile-delivery-of-big-items-a-fertile-field-for-3pls-report-says)** 3PL research and consulting firm Armstrong & Associates Inc. and the National Home Delivery Association published a [report](https://www.3plogistics.com/product-category/guides-market-research-reports/market-research-reports/) last week predicting that the last-mile delivery of big and bulky e-commerce items will be big business for 3PLs through 2025. The market gained an 18.2% compounded annual rate from 2017 to 2021. The report suggests it will experience 11.8% annual growth from 2022 through 2025. Source: [Freight Waves](https://www.freightwaves.com/news/last-mile-delivery-of-big-items-a-fertile-field-for-3pls-report-says) ## **[Hydrogen-Powered Deliveries Comes to China](https://www.insidelogistics.ca/transportation/truck/a-hundred-hydrogen-trucks-delivered-in-china-184175/)** XCMG delivered 100 hydrogen-fueled trucks to Mengxi Zhenghe Group in China recently. This is part of a 1,000 hydrogen-fueled truck order signed with Sino-Synergy Hydrogen Energy Technology. The construction company plans to use the trucks to build a mine near Ordos in China. XCMG plans to deliver more than 1,000 hydrogen-fueled trucks to the company by 2025. Source: [Inside Logistics](https://www.insidelogistics.ca/transportation/truck/a-hundred-hydrogen-trucks-delivered-in-china-184175/) ## [**USPS Gets Caught Up in EV Fever**](https://www.supplychaindive.com/news/postal-service-electric-delivery-vehicles-2028-oshkosh-EV/639314/) USPS announced last week that by 2028 it will acquire 66,000 battery-powered electric vehicles. At least 45,000 of these vehicles will be electric versions of the Postal Service’s next-generation delivery vehicles. The agency plans to have the first vehicles on the streets by the end of 2023. Source: [Supply Chain Drive](https://www.supplychaindive.com/news/postal-service-electric-delivery-vehicles-2028-oshkosh-EV/639314/) Are you looking for a reliable 3PL partner to help with your growing demand in 2023? If you are free for a quick call, let’s discuss your eCommerce fulfillment plans for 2023. My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to [my full calendar](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [The Impact of Technology in Logistics - 2023 Edition](https://nls.ca/3pl-logistics-2023/) **Published:** January 10, 2023 **Author:** Mark Dienesch **Content:** 2023 is set to be a huge year for technology in logistics and supply chain management. Thanks to advances in the secure cloud, robotics and artificial intelligence, technologies, businesses are in for an exciting array of options to manage operations more efficiently and cost-effectively. Artificial Intelligence (AI) will play a key role in logistics, enabling companies to gain new insights from large data sets and create automated systems for predictive analysis. This not only helps us recognize trends more quickly but also increases the accuracy of decision making. Before I dive into the importance of robotics and artificial intelligence, it’s important to note that none of these technologies are easily enabled at scale without secure cloud technologies. The secure cloud has revolutionized the way businesses collaborate worldwide. By hosting critical operations on the cloud, we can ensure maximum security while ensuring smooth synchronization across multiple systems. Moreover, optimizing every aspect of the supply chain management process without having to manage physical servers or hardware is not only a cost savings, it’s massive boost to overall efficiency. Robotics, machine learning and artificial intelligence will play an increasingly important role in warehouse automation as well as last-mile delivery operations throughout 2023 and beyond. These technologies have already proven themselves capable of streamlining tasks such as picking and packing or sorting goods that come into facilities, which frees up our team and all supporting human resources for **higher value work.** Similarly, autonomous drones may well improve delivery speed dramatically and open up possibilities for direct-to-consumer deliveries that were never before possible. It’s evident that technology will continue to play an integral part in transforming the field of logistics and supply chain management, as such we are focused on understanding the scalability and direct positive impact this can have on businesses throughout the year. ### Empowering our Teams with Advanced Technologies Overall, the emergence of robotics and automation has had a transformative effect on the logistics industry, allowing businesses to boost efficiency while cutting costs. Despite the growing prevalence of automation, human workers (our teams) remain an integral part of the [3PL logistics world](/fulfillment-solutions/) – and new technological developments are being implemented to make them **better and more efficient.** When it comes to 3PL logistics operations, customer service will continue to be paramount. As such, robots and AI are not usually suitable for dealing with customers, meaning there will always be a need for well-trained personnel in this field. Still, technology can help here too – automating mundane tasks like order processing or data entry can free up teams so that they can focus on handling customer inquiries more effectively. In our facilities, robotics technologies are increasingly being used for activities like material handling or goods sorting. This gives warehouse operators greater control over supply chain processes and helps ensure speed and accuracy when it comes to picking orders. Crucially though, these machines **do not** completely replace humans (and that has never been the intention); instead they take over certain tasks that are traditionally handled by people such as goods unloading or palletizing – allowing our staff to focus on other key areas. Robotics have also found applications in distribution centers where they help with managing inventory stocks and detecting faulty items while streamlining order fulfillment processes. But again it’s important to keep in mind that robots here merely complement human labor rather than completely replacing it – ultimately resulting in increased accuracy and productivity without compromising safety standards. Though machines are taking over some of the more menial tasks within [3PL logistics operations](/fulfillment-solutions/), there will always be a place for humans in this sector due to their irreplaceable expertise in problem solving and decision making. Automation may ease some responsibilities but it can’t replace emotional intelligence or creativity when it comes to product innovation or customer engagement – something only people can provide. This means that while robotics may be seen as relatively disruptive technology within the 3PL space, its presence is actually intended not just to reduce costs but also improve employee performance and satisfaction levels across the industry as a whole. Automation should therefore be viewed more as an enabler than a job destroyer; providing new opportunities for employees to take advantage of their skills and experience in strategic roles that were never available before now thanks to advances in technology. With these developments comes immense potential – not only increased efficiency but also improved safety and convenience – that we all need to take advantage of if we want to stay ahead of the rapidly moving technology curve. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://secure.gravatar.com/avatar/960c4811f8f674e5483ed71eaa613d51475a4b32e87757e2fe9076bcbc8f7a9a?s=300&d=mm&r=g) Mark Dienesch [See Full Bio](https://nls.ca/author/mark-dienesch/) [ ](https://nls.ca/author/mark-dienesch/) **Categories:** Logistics, Logistics Strategy --- ### [3PL Sales Increase, Customs Clearance Time To Reduce, Logistics Rent Prices Set To Rise, Trains to Get Web Mapping App](https://nls.ca/3pl-sales-increase-customs-time-reduction-train-web-mapping-app/) **Published:** January 23, 2023 **Author:** NLS Logistics Team **Content:** > 3PLs saw an increase in sales during 2022 despite ongoing disruptions. BoxC has announced a data-sharing initiative to allow e-commerce merchants to ship and receive the same clearance rate as bulk shipping at the border. Prologis reported that demand for space remains strong and leasing fundamentals are healthy. Canadian Pacific Railway Limited (CP) announced its tentative agreement with Unifor and a start-up is seeking to provide shippers with the ability to track the location of their rail cars and how that train performs on a certain line segment. ## [**3PL Sales Report Shows Surprising Increases in Sales**](https://www.insidelogistics.ca/outsourcing/3pls-report-increased-sales-in-annual-report-184375/) Third-party logistics providers (3PLs) saw increased sales in 2022 despite ongoing business disruptions. According to Extensiv’s seventh annual State of the Third-Party Logistics Industry, Report 94% of 3PLs reported an increase in sales within their last measurement period. The report suggests that 3PLs will need to focus on meeting evolving consumer demands and optimizing technology in order to sustain market momentum during the expected market turbulence of 2023. Source: [Inside Logistics](https://www.insidelogistics.ca/outsourcing/3pls-report-increased-sales-in-annual-report-184375/) ## [**Is Faster E-Commerce Customs Clearance on the Way?**](https://www.freightwaves.com/news/boxc-links-with-fda-for-faster-e-commerce-customs-clearance) Global shipping platform BoxC has announced a data-sharing initiative with the U.S. Customs and Border Protection. It will allow e-commerce merchants shipping Food and Drug Administration-regulated products to send them individually to the U.S. and receive the same clearance rate as bulk shipping. The initiative addresses the issue of small, low-value shipments into the U.S. that has been a problem for the CBP since the increase in e-commerce growth. Source: [Freight Waves](https://www.freightwaves.com/news/boxc-links-with-fda-for-faster-e-commerce-customs-clearance) ## [**Prologis Predicts Higher Rent Prices In 2023**](https://www.freightwaves.com/news/logistics-real-estate-rents-to-surge-again-in-2023) Prologis, a logistics warehouse owner and operator, reported that despite the slowing economy, demand for space remains strong and leasing fundamentals are healthy. Occupancy across its portfolio was 98.2%, with more than 99% of available space either leased or in negotiation. Rent growth was 5% in the fourth quarter, pushing full-year 2022 growth to 28%. The CEO of Prologis stated that they see a normalization of demand and “with low vacancy, it continues to translate to a meaningful increase in rents.” Source: [Freight Waves](https://www.freightwaves.com/news/logistics-real-estate-rents-to-surge-again-in-2023) ## **[CP Railway Reaches A Deal With Unifor](https://www.insidelogistics.ca/labour-management/contract-negotiation/cp-and-unifor-reach-deal-184368/)** Canadian Pacific Railway Limited (CP) announced that it has reached a tentative collective agreement with Unifor, the union representing mechanical employees in Canada. The CEO of CP, Keith Creel, thanked Unifor for working collaboratively throughout the process. Unifor also stated that the negotiations encountered several difficult periods, but the bargaining committee was able to achieve a tentative agreement with the support of its membership. Details of the agreement will not be released until it is ratified. Source: [Inside Logistics](https://www.insidelogistics.ca/labour-management/contract-negotiation/cp-and-unifor-reach-deal-184368/) ## [**Start-Up Seeks To Create Waze For Trains**](https://www.freightwaves.com/news/tech-company-seeks-to-be-waze-for-trains) John Schmitter, an industry consultant, is seeking to provide shippers with the ability to track the location of their rail cars and how that train performs on a certain line segment over time through his rail technology startup, RailState. The aim is to help shippers anticipate where there might be congestion or slower traffic. The company places sensors 100 feet or more away from a railroad track’s right-of-way, which takes images of the rail cars passing by and processes that data, sending it to the cloud for users to access within an hour. Source: [Freight Waves](https://www.freightwaves.com/news/tech-company-seeks-to-be-waze-for-trains) Are you worried about keeping up with growing demands in 2026? [If you are free for a quick call](https://calendly.com/ian-sinclair-nls/nls-intro), let’s discuss your eCommerce fulfillment plans for the new year. My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to [my full calendar](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [FedEx Announces Layoffs, UPS Prepares For Low Global Delivery Volumes, and Amazon Readjusts Focus After Unprofitable 2022](https://nls.ca/fedex-layoffs-ups-low-global-delivery-amazon-unprofitable/) **Published:** February 6, 2023 **Author:** NLS Logistics Team **Content:** Montreal logistics jobs saw a sizable increase in recent years, but now the rest of the industry faces massive layoffs. FedEx announced layoffs for officers, directors, and SameDay City workers. Amazon has reported an unprofitable 2022 and is looking to adjust its focuses and practices, while UPS has begun preparations for a predicted drop in global delivery volumes. ## [**Montreal Logistic Jobs See Sizable Increase**](https://www.insidelogistics.ca/human-resources/logistics-jobs-in-montreal-climb-24-percent-184530/) Montreal’s transport and logistics sector experienced a 24% increase in employment. The sector grew from 43,700 to 54,100 from 2012 to 2021, while the number of companies decreased from 6,297 to 6,089. Despite this, the sector remains significant and has seen a growth in added value from $4 billion to $8.7 billion in Greater Montreal. Source: [Inside Logistics](https://www.insidelogistics.ca/human-resources/logistics-jobs-in-montreal-climb-24-percent-184530/) ## [**FedEx Announced Layoffs**](https://www.supplychaindive.com/news/fedex-layoffs-10-perent-management-staff-cost-cutting/641844/) FedEx will reduce over 10% of its officer and director positions, as well as consolidate some teams and functions, due to declining demand, according to CEO Raj Subramaniam. The move aims at making FedEx a more efficient and agile organization and better align the size of its network with customer demand. Source: [Supply Chain Drive](https://www.supplychaindive.com/news/fedex-layoffs-10-perent-management-staff-cost-cutting/641844/) ## [**Global Delivery Volumes Predicted To Drop**](https://www.wsj.com/articles/ups-q4-earnings-report-2022-11675164738) UPS expects its annual revenue to decline for the first time since 2009, due to a slowdown in global delivery volumes. The company expects a revenue range of $97 billion to $99.4 billion in 2023, down from $100.3 billion in the previous year. This follows a surprise decline in Q4 revenue due to decreased and delayed delivery during the holidays. The company’s outlook also takes into account the expectation for the US to face a mild recession in H1 2023 before recovery in H2. Source: [Wall Street Journal](https://www.wsj.com/articles/ups-q4-earnings-report-2022-11675164738) ## [**Amazon Reports Unprofitable Year**](https://www.supplychaindive.com/news/amazon-focused-on-streamlining-operations-after-reporting-unprofitable-year/641963/) Amazon is focusing on improving productivity after reporting a $2.7 billion loss in 2022. CEO Andrew Jassy stated that the company needs to increase efficiency between its fulfillment and transportation networks. He acknowledged that optimizing all the links and flows within its facilities takes time but assured that the company is working hard on it. Source: [Supply Chain Drive](https://www.supplychaindive.com/news/amazon-focused-on-streamlining-operations-after-reporting-unprofitable-year/641963/) ## [**FedEx Ends Same-Day City Service**](https://www.supplychaindive.com/news/fedex-office-to-end-sameday-city-service/641917/) FedEx announced that it will discontinue its Same-Day City Service, which provides same-day delivery in large metropolitan areas by March 31. Same-Day City was a fast delivery option for businesses in various sectors like healthcare, automotive, and others, offering door-to-door delivery within hours. The impacted workers will receive severance packages. Same-day delivery will still be available through FedEx SameDay US and FedEx SameDay Freight. Source: [Supply Chain Drive](https://www.supplychaindive.com/news/fedex-office-to-end-sameday-city-service/641917/) Are you worried about your logistics needs in 2023 with layoffs and a recession underway? If you are free for a quick call, let’s discuss your eCommerce fulfillment plans for the new year. My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to [my full calendar](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [Canada Sees Exceptional Rail Rates, UPS expands RFID Initiative, and Mercedes Brings Electric Delivery Trucks to Canada.](https://nls.ca/canada-rail-rates-ups-rfid-initative-mercedes-electric-delivery-truck/) **Published:** February 17, 2023 **Author:** NLS Logistics Team **Content:** According to a report, Canada’s average rail freight rate is 11% lower than that of the US. UPS will expand its smart package initiative this year after successful testing. Mercedes-Benz Vans is set to launch a new electric Sprinter cargo van in Canada. Instacart is preparing to launch a new delivery service for small businesses and a Swiss pilot project launches autonomous delivery for a Schindler Campus. ## [**Canadian Rail Freight Rate Beats US**](https://www.insidelogistics.ca/transportation/rail/railway-association-report-shows-canadian-railways-are-low-cost-winners-184626/) According to a report by the Railways Association of Canada, Canada’s average rail freight rate is 11% lower than that of the US and significantly lower than rates in other parts of the world. The report surveyed 11 countries representing two-thirds of global GDP and found that Canadian rates are significantly lower than market-based economies in Europe and Asia. Source: [Inside Logistics](https://www.insidelogistics.ca/transportation/rail/railway-association-report-shows-canadian-railways-are-low-cost-winners-184626/) ## [**UPS’ RFID Initiative Expands in 2023**](https://www.supplychaindive.com/news/ups-rfid-tag-smart-package-initiative-expands-2023/642338/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202023-02-15%20Supply%20Chain%20Dive:%20Logistics%20%5Bissue:48126%5D&utm_term=Supply%20Chain%20Dive:%20Logistics) UPS will expand its smart package initiative to the rest of its US network this year after successful testing in 2022. The program involves using RFID tags on packages and wearable devices on employees to eliminate manual scans, reduce misloads, and increase parcel throughput. The company plans to invest $140 million in the initiative this year as it implements the technology in all facilities. Source: [Supply Chain Drive](https://www.supplychaindive.com/news/ups-rfid-tag-smart-package-initiative-expands-2023/642338/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202023-02-15%20Supply%20Chain%20Dive:%20Logistics%20%5Bissue:48126%5D&utm_term=Supply%20Chain%20Dive:%20Logistics) ## [**Mercedes Sprints Trucks Into Canada**](https://www.insidelogistics.ca/electric-vehicles/mercedes-benz-brings-electric-sprinter-vans-to-canada-184573/) Mercedes-Benz Vans will launch a new electric Sprinter cargo van in Canada in 2023. The long-wheelbase van has a high roof and a range of 400 kilometres. It comes with a 113-kilowatt-hour battery, and the vehicle can charge with both AC and DC. The new eSprinter has a load capacity of 14 cubic meters, a payload of 1,190 kg, and a permissible gross vehicle weight of 4.25 tons. Source: [Inside Logistics](https://www.insidelogistics.ca/electric-vehicles/mercedes-benz-brings-electric-sprinter-vans-to-canada-184573/) ## [**Instacart to Team Up With Small Businesses**](https://www.freightwaves.com/news/instacart-eyeing-delivery-for-small-business) Instacart is preparing to launch a new delivery service called Instacart Business which will focus on delivering office supplies and cleaning products to small businesses. The new service will help Instacart compete with companies like Amazon and Walmart as it gears up for an IPO. There is currently no official launch date yet. The move also follows similar initiatives by competitors such as DoorDash and Uber Eats. Source: [Freight Waves](https://www.freightwaves.com/news/instacart-eyeing-delivery-for-small-business) ## [**Swiss Pilot Project Launches Autonomous Deliveries**](https://www.insidelogistics.ca/autonomous-vehicles/pilot-project-puts-autonomous-deliveries-on-swiss-roads-184589/) Swiss supermarket Migros, startup LOXO, and elevator maker Schindler are testing an autonomous delivery service called “Migronomous.” The service uses a self-driving electric vehicle which transports groceries from a Migros store to the Schindler Campus. Employees can place an order online, and the vehicle will automatically drive to the company’s premises, allowing them to retrieve their purchases using a code. Source: [Supply Chain Drive](https://www.insidelogistics.ca/autonomous-vehicles/pilot-project-puts-autonomous-deliveries-on-swiss-roads-184589/) Are you worried about your logistics needs in 2023 with current rates? If you are free for a quick call, let’s discuss your eCommerce fulfillment plans for the new year. My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to [my full calendar](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [Freight Loading Gets Faster, Sam’s Club Expands, Hydrogen-Powered Trucks Advance, and Amazon Cuts More Costs](https://nls.ca/freight-loading-faster-sams-club-expansion-hydrogen-trucks/) **Published:** March 3, 2023 **Author:** NLS Logistics Team **Content:** Trucking company ArcBest Corp. has launched a new freight management that allows warehouse workers to load and unload truck trailers significantly faster. The electronics industry has formed an advisory council to address supply chain issues. Sam’s Club plans to build five new automated fulfillment centers this year. Hyliion and Hyzon Motors plan to develop the third version of Hyliion’s Hypertruck ERX, while UK-based Tevva recently achieved a 560-kilometre test run in its 7.5-ton hydrogen electric battery-powered truck. And Amazon has possibly closed more warehouses as it continues to cut costs. ## [**Freight Loading Speeds Up With New Technology**](https://www.wsj.com/articles/arcbest-rolls-out-technology-to-speed-up-freight-loading-8ff2e883) Trucking company ArcBest Corp. has launched a new freight-management system called Vaux, which is a racking system that sits underneath and around cargo inside trailer beds. This new technology allows warehouse workers to load and unload truck trailers much faster than the traditional process, taking less than five minutes compared to the 45-minute traditional process. Source: [Wall Street Journal](https://www.wsj.com/articles/arcbest-rolls-out-technology-to-speed-up-freight-loading-8ff2e883) ## [**Electronics Industry Gets Supply Chain Advisors**](https://www.insidelogistics.ca/associations-advocacy/electronics-industry-group-forms-supply-chain-advisory-council-184746/) SEMI, an industry association for electronics manufacturing and design companies, has formed an Industry Advisory Council (IAC) to address supply chain issues. The council will focus on developing solutions to help SEMI members better withstand supply chain disruptions and make proactive decisions to protect their businesses and supplier networks. The council has engaged DHL, McKinsey & Company, and Resilinc to guide the initiative, and founding members represent Google, Infineon, Intel, KLA, Merck KGaA, and TSMC. Source: [Inside Logistics](https://www.insidelogistics.ca/associations-advocacy/electronics-industry-group-forms-supply-chain-advisory-council-184746/) ## [Sam’s Club To Build New Fulfillment Centers](https://www.wsj.com/articles/sams-club-adding-distribution-centers-to-speed-up-online-fulfillment-672948e)** Sam’s Club plans to build five new automated fulfillment centers this year and upgrade existing ones as part of a broader effort to shrink the average distance between its supply-chain facilities and its stores and members. The retailer also plans to open 30 new stores that include space for handling e-commerce orders. The expansion aims to speed up order fulfillment while reducing shipping costs and response to strong e-commerce sales growth. Source: [Wall Street Journal](https://www.wsj.com/articles/sams-club-adding-distribution-centers-to-speed-up-online-fulfillment-672948e) ## **Hydrogen-Powered**[ ](https://www.insidelogistics.ca/fuel/hydrogen/hydrogen-powered-electric-truck-beats-560-km-in-range-testing-184634/)**[Trucks Get Powerful Updates](https://www.insidelogistics.ca/fuel/hydrogen/hydrogen-powered-electric-truck-beats-560-km-in-range-testing-184634/)** Hyliion and Hyzon Motors plan to develop the third version of Hyliion’s Hypertruck ERX. The companies expect to integrate a Hyliion electric powertrain system with a Hyzon fuel cell by late 2022, with production starting once there is sufficient hydrogen fueling infrastructure. Meanwhile, UK-based Tevva recently achieved a 560-kilometre test run in its 7.5-ton hydrogen electric battery-powered truck. The test run, conducted by four Tevva engineers, saw the team accumulate over 1,000km in the vehicle, without needing a single stop for recharging on the almost 350-mile return journey. Source: [Freight Waves](https://www.freightwaves.com/news/hyliion-and-hyzon-motors-will-collaborate-on-fuel-cell-truck) & [Inside Logistics](https://www.insidelogistics.ca/fuel/hydrogen/hydrogen-powered-electric-truck-beats-560-km-in-range-testing-184634/) ## [**Amazon Continues To Cut Costs**](https://www.supplychaindive.com/news/amazon-warehouse-closures-cancellations-delays-2023-mwpvl/643623/) Data from consulting firm MWPVL International shows that Amazon has cancelled, closed or delayed 99 facilities, affecting almost 32.3 million square feet of active or planned ground-level space in 30 US states. This comes as the e-commerce giant continues to reduce operating expenses. Amazon has disputed MWPVL’s figures, with a spokesperson stating that the firm’s data is incorrect. However, no specifics were provided. Source: [Supply Chain Drive](https://www.supplychaindive.com/news/amazon-warehouse-closures-cancellations-delays-2023-mwpvl/643623/) Are you prepared for the challenges 2023 has on the horizon? If you are free for a quick call, let’s discuss your eCommerce fulfillment plans for the new year. My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to [my full calendar](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [The Future of Air Cargo Remains Uncertain, Drone Delivery Heats Up, and the Expenses of Green Initiatives](https://nls.ca/air-cargo-drone-delivery-green-initatives/) **Published:** March 17, 2023 **Author:** NLS Logistics Team **Content:** The air cargo market is showing signs of recovery but its future is still uncertain. Zipline and Wing have both announced big developments in the race to expand drone delivery. Unifor CN workers have voted to strike as soon as March 21st. A report shows the expenses of logistics green initiatives and Kodiak Robotics and Forward Air Corp aim to provide 24-hour autonomous freight service. ## [**Will The Air Cargo Market Rise Again?**](https://www.freightwaves.com/news/air-cargo-market-may-not-improve-even-if-economy-does) The air cargo market is showing some signs of recovery, but it remains uncertain with a weak outlook due to difficult economic conditions. Green shoots are pointing to a second-half recovery, but container shipping lines are likely to be the beneficiary of an import/export activity growth instead of airlines. Although total cargo capacity increased by 11% for the second consecutive month in February, airlines are responding to the strong recovery in passenger travel by deploying more aircraft. Source: [Freight Waves](https://www.freightwaves.com/news/air-cargo-market-may-not-improve-even-if-economy-does) ## [**Drone Delivery Gets Promising News**](https://www.supplychaindive.com/news/alphabet-wing-drone-network-millions-of-deliveries/644679/) Zipline has announced a new home delivery service that will utilize drone-droid teams to deliver packages to small spaces such as patios and front steps. The drone will hover while an autonomous droid maneuvers down a tether before dropping off the package. Meanwhile, Alphabet’s Wing plans to expand its drone delivery network to handle millions of deliveries by mid-2024 at a lower cost than ground transportation. The company plans to roll out parts of the network’s capabilities over the next year and demonstrate them in new locations globally. Source: [Supply Chain Drive](https://www.supplychaindive.com/news/zipline-launch-home-delivery-service-drones-droid-combo/645141/) ## **[Over 95% of CN Workers Vote to Strike](https://www.insidelogistics.ca/labour-management/contract-negotiation/unifor-cn-workers-vote-for-strike-184812/)** Employees at Canadian National Railway (CN) have voted in favour of strike action, with Local 100 members voting 98% in favour and Council 4000 members voting 97% in favour. The railway said it is preparing for the possibility of a strike by scaling back some intermodal operations on March 14th, with labour action potentially starting on March 21st. Source: [Inside Logistics](https://www.insidelogistics.ca/labour-management/contract-negotiation/unifor-cn-workers-vote-for-strike-184812/) ## [**Are Green Initiatives Too Expensive For Logistics?**](https://www.wsj.com/articles/companies-are-balking-at-spending-for-green-freight-transport-940182b) Freight operators are offering a range of low-carbon options to shippers, such as electric trucks and marine fuels and low-carbon aviation, but many companies are hesitant to pay higher prices. Often vetoing sustainable options in favour of cheaper, more polluting ones. A recent study by Boston Consulting Group found that while 82% of companies are willing to pay more for sustainable shipping, the premium they are willing to pay falls far short of the investment needed to significantly reduce emissions. Source: [Wall Street Journal](https://www.wsj.com/articles/companies-are-balking-at-spending-for-green-freight-transport-940182b) ## [**Autonomous Freight Aims To Provide 24-Hour Service**](https://www.freightwaves.com/news/kodiak-robotics-and-forward-air-begin-dallas-atlanta-autonomous-runs) Kodiak Robotics and Forward Air Corp. have launched autonomous freight round-trip runs between Dallas and Atlanta with teams of safety drivers. The dedicated agreement between the companies calls for autonomous freight service 24 hours per day, six days per week. The aim is to provide consistent 24-hour service across the 800-mile Dallas-Atlanta freight lane to make the supply chain more efficient and resilient. Source: [Freight Waves](https://www.freightwaves.com/news/kodiak-robotics-and-forward-air-begin-dallas-atlanta-autonomous-runs) Are you concerned about your business’s delivery times in the constantly changing market? If you are free for a quick call, let’s discuss your eCommerce fulfillment plans for the new year. My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to [my full calendar](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [6 Rivers Mobile App, A.I. in Logistics and the Future of the Supply Chain and Shipping](https://nls.ca/6rivers-mobile-app-ai-logistics-supply-chain-shipping/) **Published:** March 31, 2023 **Author:** NLS Logistics Team **Content:** 6 Rivers Systems has announced a new mobile fulfillment app. Research from the University of Notre Dame finds that robots and A.I. complements workers. The Canadian government is allocating funds to support the supply chain. GLS has launched new shipping tiers at competitive prices and B.C. takes another step forward with Hydrogen fuel trucks. ## [**6 Rivers To Release Mobile Fulfillment App**](https://www.supplychain247.com/article/6_river_systems_rolls_out_mobile_fulfillment_app_to_extend_picking_options/3pl_news) 6 River Systems LLC has announced a new Mobile Fulfillment app that allows customers to pick items even without a Chuck mobile robot. The app is currently being tested and is expected to be commercially available in Q3 2023. The app allows customers to pick items using allocation, batching, and prioritization algorithms and track orders using a single system. Source: [SupplyChain247](https://www.supplychain247.com/article/6_river_systems_rolls_out_mobile_fulfillment_app_to_extend_picking_options/3pl_news) ## [**Will A.I. Replace Logistics Workers?**](https://www.insidelogistics.ca/robotics/robots-arent-coming-for-warehouse-jobs-new-research-finds-185019/) New research from the University of Notre Dame has found that industrial robots complement rather than replace human workers. The study showed that robots did have a negative impact on the number of human employees and their local wages, but this impact has rebounded and turned positive. The report suggests this is due to the automation of tasks and a reduction in production costs, the improvements of robot technology performing the same tasks, and the creation of new tasks spurred by automation technologies and abilities. Source:[ Inside Logistics](https://www.insidelogistics.ca/robotics/robots-arent-coming-for-warehouse-jobs-new-research-finds-185019/) ## [**Canada Allocates Funds For Supply Chain**](https://www.insidelogistics.ca/government-funding/federal-budget-includes-focus-on-supply-chain-185008/) The 2023 federal budget in Canada has allocated funds to establish a Transportation Supply Chain Office at Transport Canada. It took a budget of $27.2 million over five years to coordinate actions to improve the country’s transportation supply chain infrastructure. Additionally, Transport Canada and Statistics Canada will collaborate to improve transportation supply chain data collection and planning, with an allocated budget of $25 million over five years. Source: [Inside Logistics](https://www.insidelogistics.ca/government-funding/federal-budget-includes-focus-on-supply-chain-185008/) ## [**GLS Launches Competitive Shipping Prices**](https://www.freightwaves.com/news/gls-aims-to-save-parcel-shippers-big-with-small-haul-pricing) GLS has launched new Zone 0 and Zone 1 pricing tiers, offering a more targeted approach to parcel pricing. The company uses technology and analytics to develop granular ZIP code-level costing and pricing based on factors such as distance, the density of the destination, and specific handling requirements. The carrier claims that its approach is more cost-effective than the one-size-fits-all structure used by larger carriers. Source: [Freight Waves](https://www.freightwaves.com/news/gls-aims-to-save-parcel-shippers-big-with-small-haul-pricing) ## [**B.C. Retrofits Trucks To Use Hydrogen Fuel**](https://www.insidelogistics.ca/fuel/hydrogen/eight-fleets-opt-for-hydrogen-in-bc-184979/) Eight commercial truck fleets have signed up to retrofit their Class 8 trucks to use hydrogen fuel in British Columbia. The project is being led by Hydra Energy, which will use its proprietary hydrogen-diesel, co-combustion conversion technology. The trucks will refuel at a hydrogen refuelling station Hydra is building in Prince George, set to start running in 2024. Source: [Inside Logistics](https://www.insidelogistics.ca/fuel/hydrogen/eight-fleets-opt-for-hydrogen-in-bc-184979/) Are you prepared for the changes in shipping and the supply chain coming in 2026? If you are free for a quick call, let’s discuss your [eCommerce fulfillment plans](https://calendly.com/ian-sinclair-nls/nls-intro) for the new year. My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to [my full calendar](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [Warehouse Jobs Drop, Tesla's Electric Semi Rollout, and FedEx Consolidates Companies](https://nls.ca/warehouse-jobs-tesla-electric-semi-truck-fedex-consolidation/) **Published:** April 14, 2023 **Author:** NLS Logistics Team **Content:** Warehouse jobs and ocean rates have recently seen major drops. Tesla has begun fulfilling electric semi truck orders. FedEx has announced the consolidation of 3 of its companies and Merlin is preparing to make autonomous delivery flights to Alaska. ## [**Warehouse Jobs At An All-Time Low**](https://www.wsj.com/articles/warehouse-jobs-drop-to-lowest-level-in-15-months-9a5237d7) Employment in the warehousing industry in the United States has fallen to its lowest level in over a year, with 11,800 jobs cut from February to March, according to a preliminary jobs report from the Labor Department. Warehousing companies have reduced employment by nearly 50,000 jobs since June, as overstocked retailers scaled back inventories due to fluctuating consumer demand. Source: [Wall Street Journal](https://www.wsj.com/articles/warehouse-jobs-drop-to-lowest-level-in-15-months-9a5237d7) ## [**Tesla Makes A Pepsi Delivery**](https://www.freightwaves.com/news/tesla-delivers-fleet-of-semi-trucks-to-pepsi-facility-in-california) Tesla has delivered a fleet of its long-delayed all-electric Semi trucks to PepsiCo in California, as the automaker slowly ramps up production orders. These trucks are part of an order for 100 Tesla Semis that PepsiCo made in 2017, with other companies like Walmart, FedEx, and J.B. Hunt also awaiting their orders. The Semi trucks have a range of about 400 miles before needing to be charged. Source: [Freight Waves](https://www.freightwaves.com/news/tesla-delivers-fleet-of-semi-trucks-to-pepsi-facility-in-california) ## [Ocean Rates Dropping To Pre-Pandemic Levels](https://www.insidelogistics.ca/transportation/ocean/ocean-rates-hitting-pre-pandemic-levels-185125/)** Container rates from Asia to North America’s West Coast have dropped to around $1,000 per forty-foot unit, according to Freightos’s analysis. Transpacific volumes and rates are down due to a slowdown in pandemic-driven spending on goods and excess inventories from orders pulled forward in the first half of last year. Importers are cautious about consumer demand for the rest of the year, leading to declining air volumes and rates as some opt for ocean shipping to save costs. Source: [Inside Logistics](https://www.insidelogistics.ca/transportation/ocean/ocean-rates-hitting-pre-pandemic-levels-185125/) ## [**FedEx Consolidates Express, Ground and Services**](https://www.supplychaindive.com/news/fedex-consolidate-express-ground-one-operating-company-drive-network-20/646848/) FedEx is consolidating its operating companies into one organization, Federal Express Corporation, with a fully integrated air-ground network, expected to be complete in June 2024. FedEx Express, FedEx Ground, FedEx Services, and other operating companies will be consolidated, while FedEx Freight will remain a standalone company. The consolidation aims to make FedEx leaner, more agile, and better positioned to serve customers. Source: [Supply Chain Drive](https://www.supplychaindive.com/news/fedex-consolidate-express-ground-one-operating-company-drive-network-20/646848/) ## [**Autonomous Delivery Flights To Alaska Are Underway** ](https://www.freightwaves.com/news/merlin-to-deliver-alaska-cargo-with-self-flying-aircraft) Merlin, a developer of autonomous flight control systems, will use a single-engine Cessna Caravan to deliver cargo to communities in Alaska as part of a demonstration of its technology’s capability on real routes. A human safety pilot will accompany each flight to monitor the experimental flight control system. Merlin has conducted missions with its automated flight control system on different aircraft types and has partnerships with Ameriflight and the U.S. Air Force for testing its autonomous flying technology. Source:[ Freight Waves](https://www.freightwaves.com/news/merlin-to-deliver-alaska-cargo-with-self-flying-aircraft) As we enter the next quarter of 2023, are your logistics needs being met? If you are free for a quick call, let’s discuss your eCommerce fulfillment plans for the new year. My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to [my full calendar](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [Columbus Thrives as Logistics Hub, Uniqlo's Parent Company Adopts RFID, and Freight Fraud on the Rise](https://nls.ca/columbus-supply-chain-logistics-hub-uniqlo-challenges-freight-fraud/) **Published:** April 28, 2023 **Author:** NLS Logistics Team **Content:** The DHL Supply Chain is investing in the Ohio region. Uniqlo’s parent company, Fast Retailing, has implemented RFID technology in its stores to improve its supply chain. E-commerce causes challenges in meeting the growing demand for faster delivery. American Airlines reports a significant drop in cargo revenue. Freight fraud has become more prevalent in the trucking industry. ## **Columbus Emerges as Thriving Logistics Hub** The Columbus region in Ohio is a thriving logistics hub, home to Rickenbacker International Airport and offering direct access to East Coast ports through rail services. The region has seen significant growth, with new warehouses being built rapidly, and the area ranking in the top 10 regions in the US almost annually. DHL Supply Chain is investing in the region, with plans to spend $500 million in capital this year on adding automation to its facilities. The Carhartt facility in Canal Winchester is an example of what future warehouses will look like, with automation supporting humans and designed to address omnichannel expectations. Source: Supply Chain Management Review ## Uniqlo’s Parent Company Introduces RFID Technology Uniqlo’s parent company, Fast Retailing, has implemented RFID technology in its stores to improve its supply chain, inventory management, and checkout process. RFID chips embedded in price tags are read by radio frequency identification readers inside automated checkout stations, enabling customers to drop items in a bin and pay without scanning individual items. This technology has resulted in significant reductions in out-of-stock items and improved customer satisfaction, according to Uniqlo. Cheaper and more precise RFID technology has enabled more apparel retailers to implement the technology for inventory management, and self-checkout systems using RFID are gaining traction. Source: [Wall Street Journal](https://www.wsj.com/articles/uniqlos-parent-company-bets-big-on-tiny-rfid-chips-600b124f) ## [****Collaboration Pushed for Urban Logistics Challenges****](https://www.freightwaves.com/news/tesla-delivers-fleet-of-semi-trucks-to-pepsi-facility-in-california) E-commerce has led to fragmented and inefficient urban logistics networks, creating challenges in meeting the increasing demand for faster delivery. A report by consultancy Roland Berger advises moving away from the current fragmented process of delivery and urges stakeholders to work closely together to bundle flows and transform the entire ecosystem. The report suggests purpose-built vehicles and collaboration among logistics operators as potential solutions to reduce costs, delivery times, carbon emissions, and urban congestion. Source: [Inside Logistics](https://www.insidelogistics.ca/logistics/urban-logistics-needs-urgent-rethink-researchers-find-185149/) ## ****American Airlines Reports Drop in Cargo Revenue**** American Airlines reported a 37.8% year-over-year drop in cargo revenue for the first quarter, primarily due to lower demand and yield. This decline is in line with other airlines such as United and Delta, who also reported double-digit drops in cargo sales. The decrease in cargo revenue is partly due to consumers shifting spending to services, high inflation, and economic uncertainty. Freight rates are likely to remain low until the global economy picks up and airlines reintroduce passenger services. Source: [Freight Waves](https://www.freightwaves.com/news/american-airlines-cargo-revenue-shrinks-38-in-1st-quarter) ## **Rising Freight Fraud Threatens Trucking Industry** Freight fraud is a growing problem in the trucking industry, as tech-savvy individuals are using false identities to skim off payments for shipping goods, a tactic known as double-brokering. The rise of online freight transactions and heated competition for shipments have made it easier for fraudsters to exploit vulnerabilities in the system. The problem is especially hard on smaller carriers and brokers, as lost revenue can threaten their businesses. Complaints about fraud, including double-brokering, have risen significantly, and experts say there are gaps in enforcement. Despite being illegal, double-brokering continues to be a threat to the industry. Source: [Wall Street Journal](https://www.wsj.com/articles/growing-freight-fraud-is-peeling-millions-from-the-u-s-shipping-market-8a6cfb90) Are you concerned about your logistics needs being met? If you are free for a quick call, let’s discuss your eCommerce fulfillment plans. My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to [my full calendar](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Shopify Sells Logistics Business, RFID Is On The Rise, Footwear Sales Are Up and Volta Trucks Is Coming To North America](https://nls.ca/shopify-sells-logistics-rfid-rise-footwear-sales-increase-volta-trucks-north-america/) **Published:** May 12, 2023 **Author:** NLS Logistics Team **Content:** Shopify is selling its logistics-fulfillment operations and 6 River Systems warehouse robotics operation. Meanwhile, RFID technology continues to gain popularity in the retail industry, with companies using it for self-checkout and improved inventory tracking. The footwear industry has experienced fluctuations in sales. Volta Trucks is set to launch its all-electric vehicles in the US, starting with the Volta Zero, and Zipline has secured new clients for its home delivery service, including GNC and Pagliacci Pizza. ## [**Shopify Sells Logistics Business**](https://www.wsj.com/articles/flexport-buys-shopify-logistics-operations-sets-up-rivalry-with-amazon-15a9f5bc) Flexport is acquiring Shopify’s logistics-fulfillment operations. This move positions Flexport to offer home-delivery services and compete with Amazon for retailer business. Shopify is also selling its 6 River Systems warehouse robotics operation to Ocado Group, a UK-based automated grocery-fulfillment specialist. As a result of these transactions, Shopify plans to lay off approximately 20% of its workforce. The company’s CEO, Tobi Lutke, stated that these changes will allow Shopify to focus more on its core mission. Source: [Wall Street Journal](https://www.wsj.com/articles/flexport-buys-shopify-logistics-operations-sets-up-rivalry-with-amazon-15a9f5bc) ## [**Retail is Embracing RFID**](https://www.businessoffashion.com/articles/technology/rfids-quiet-revolution-in-retail/) Retailers like Zara, Uniqlo, and American Eagle are increasingly adopting RFID technology for improved inventory tracking and self-checkout capabilities. The decreasing costs and improved accuracy of RFID systems have encouraged more companies to embrace this technology for precise inventory monitoring across multiple channels. Research demonstrates that RFID can significantly enhance inventory accuracy, leading to benefits like increased sales with reduced stock levels. Despite its advantages, integrating RFID into existing operations poses challenges. To unlock the full potential of RFID, companies are exploring additional applications such as combining it with artificial intelligence, implementing self-checkout systems, and utilizing it to gather valuable data on customer interactions in physical stores. Source: [Business of Fashion](https://www.businessoffashion.com/articles/technology/rfids-quiet-revolution-in-retail/) ## [**Footwear Sales Are Up But Demand Is Low**](https://issuu.com/runninginsight/docs/running_insight_5.1.2023/s/23393543) The footwear industry has experienced fluctuating sales in recent years, with varying trends in the running footwear category. While running participation and market share initially increased during the pandemic, they have since declined. However, fashion has emerged as a significant factor in driving the running footwear market. Performance athletic shoes are no longer limited to sports and exercise; they are increasingly being worn for casual and everyday use. Although sales revenue has grown, unit demand has slowed, suggesting that pricing growth will stabilize in 2023. Opportunities for growth include tapping into the women’s footwear market, focusing on innovation, and attracting younger consumers who prioritize fashion and fitness. Source: [ISSUU](https://issuu.com/runninginsight/docs/running_insight_5.1.2023/s/23393543) ## [**Volta Trucks Coming To North America**](https://www.insidelogistics.ca/electric-vehicles/volta-trucks-confirms-us-launch-185229/) Volta Trucks has announced that it will launch and publicly display its all-electric Volta Zero commercial vehicle at the Advanced Clean Transportation (ACT) Expo in the US. The introduction of Volta Trucks’ electric vehicles in North America will begin with the Class 6 and Class 7 Volta Zero models in 2023, followed by a Driving Experience Program for fleet operators to evaluate the vehicles in real-world distribution environments. The Volta Zero offers a range of 150 to 200 km and is designed for urban logistics with enhanced safety features. Source: [Inside Logistics](https://www.insidelogistics.ca/electric-vehicles/volta-trucks-confirms-us-launch-185229/) ## [**Zipline Prepares For Home Delivery Launch**](https://www.supplychaindive.com/news/zipline-drones-gnc-customers-platform-2-home-delivery/649955/) Drone delivery company Zipline has secured new clients in the retail, food, and healthcare logistics sectors for its upcoming home delivery service. GNC, Pagliacci Pizza, and Associated Couriers have signed up to use Zipline’s Platform 2 service, which involves using delivery drones and droids to transport goods. While specific launch dates were not disclosed, GNC will initially offer delivery through Zipline’s Platform 1 this year, with plans to implement Platform 2 in 2024. The new customers believe that partnering with Zipline will enable them to reach end consumers more efficiently, providing faster delivery of their products. Source: [Supply Chain Drive](https://www.supplychaindive.com/news/zipline-drones-gnc-customers-platform-2-home-delivery/649955/) Are you concerned about your logistics needs being met as we enter the 2nd half of 2023? If you are free for a quick call, let’s discuss your eCommerce fulfillment plans. My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to [my full calendar](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Online Shopping Looking At New Tracking Solutions, Solar-Powered Warehouses On The Way, And Amazon Drone Delivery Faces Difficulties](https://nls.ca/online-shopping-looks-to-new-tracking-solutions/) **Published:** May 26, 2023 **Author:** NLS Logistics Team **Content:** Online shopping continues to grow exponentially, FedEx is incorporating automation into its operations, DSV is constructing warehouses powered entirely by renewable energy, Amazon’s Prime Air drone delivery service is facing regulatory hurdles, and CEVA Logistics has announced plans to expand its fleet of electric vehicles. ## [**Online Shopping Leads To New Tracking Solutions**](https://www.freightwaves.com/news/retailers-can-now-provide-customized-tracking-information-shipping-alerts-to-customers) The popularity of online shopping is on the rise, with e-commerce transactions accounting for about 15% of total retail sales. As consumers expect faster shipping and better communication, retailers face challenges in meeting these expectations with generic carrier tracking solutions. To address this, project44 has introduced configurable branded tracking pages and alerts, allowing retailers to create customized and branded tracking experiences. By providing accurate information, improving post-purchase communication, and delivering a positive customer experience, retailers can stand out and build customer loyalty in the competitive e-commerce landscape. Source: [Freight Waves](https://www.freightwaves.com/news/retailers-can-now-provide-customized-tracking-information-shipping-alerts-to-customers) ## [**Fed-Ex Increases Efficiency With Robotic Arms**](https://www.supplychaindive.com/news/fedex-express-robotic-arms-plus-one-yaskawa-memphis-world-hub/650701/) FedEx has acquired 12 new parcel-sorting robotic arms from Plus One Robotics and Yaskawa Motoman for its Express sorting facility in Memphis. With the addition of these arms, the facility now has 16 robotic arms in its Small Package Sort System. The robots are responsible for picking packages from collection bins and placing them on conveyor belts for scanning and induction into the system. Additionally, FedEx has deployed Plus One’s hybrid depalletizing systems at an Express station in Reno, Nevada, to facilitate the movement of cases from palleted shipments. These automation solutions allow FedEx employees to focus on more skilled tasks and improve operational efficiency. Source: [Supply Chain Drive](https://www.supplychaindive.com/news/fedex-express-robotic-arms-plus-one-yaskawa-memphis-world-hub/650701/) ## [**DSV Building Solar-Powered Warehouses**](https://www.insidelogistics.ca/building-design/dsv-building-solar-powered-warehouses-185463/) Logistics company DSV is constructing two new solar-powered warehouses in Landskrona, Sweden, with a total area of 175,000 square meters (1.9 million square feet). The facilities will feature over 100,000 square meters of solar panels, supplying renewable energy for their operations and providing charging infrastructure for electric vehicles. Surplus energy will be fed back into the local electricity grid. These facilities, developed by DSV Energy, will serve as a pilot project to support the company’s goal of achieving net-zero CO2 emissions by 2050. Source: [Inside Logistics](https://www.insidelogistics.ca/building-design/dsv-building-solar-powered-warehouses-185463/) ## [**Amazon Drone Delivery Struggles To Meet Projections**](https://www.freightwaves.com/news/amazon-says-prime-air-has-completed-just-100-drone-deliveries) Amazon’s Prime Air drone delivery service (launched in late December) has currently reported 100 deliveries so far. This is far below its initial projection of 10,000 deliveries by the end of 2023. One of the main obstacles to the service is regulatory restrictions imposed by the FAA, which include limitations on flying at night, over people and roads, and beyond the visual line of sight. Amazon’s latest drone model also failed to meet safety requirements for operating near people. Source: [Freight Waves](https://www.freightwaves.com/news/amazon-says-prime-air-has-completed-just-100-drone-deliveries) ## [**CEVA Makes Big Leaps Towards Emissions-Free 2050 Goal**](https://www.insidelogistics.ca/electric-vehicles/ceva-expands-ev-fleet-around-the-world-185439/) In EV news, CEVA Logistics has announced plans to expand its fleet of electric vehicles to 1,450 by the end of 2025. The expansion will include 1,000 delivery vans, 300 straight trucks, and 150 tractor units, reducing CO2 emissions by an estimated 67,000 tons yearly. CEVA will facilitate the transition to EVs for its subcontractors and sell certified CO2 savings to customers in shared user networks. Source: [Inside Logistics](https://www.insidelogistics.ca/electric-vehicles/ceva-expands-ev-fleet-around-the-world-185439/) Are you concerned about your logistics needs being met as we enter the 2nd half of 2023? If you are free for a quick call, let’s discuss your eCommerce fulfillment plans. My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to [my full calendar](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [The Future Of Fulfillment Struggles And Overstocking Challenges And New Acquisitions Made By IKEA and Flexport](https://nls.ca/fulfillment-struggles-overstocking-challenges-new-logistics-acquisitions/) **Published:** June 9, 2023 **Author:** NLS Logistics Team **Content:** Several companies are back-pedalling on promises after trying to keep up with Amazon, the Panama Canal is facing low water levels, and IKEA has made an acquisition in the logistics field. Meanwhile, retailers are confident that overstocking challenges are a thing of the past, and Flexport has completed its acquisition of Shopify’s logistics division. ## [Companies Struggle To Keep Up With Amazon Fulfillment](https://www.wsj.com/articles/companies-find-ambitious-logistics-strategies-havent-delivered-9b5c0dd3)** Several companies, including Shopify, American Eagle Outfitters, and Blue Apron, that had ambitious plans to establish e-commerce fulfillment services, are now scaling back their logistics operations. These companies aimed to compete with Amazon’s extensive logistics network by developing their own distribution channels. However, as the growth of online commerce returns to pre-pandemic levels, these companies are realizing that the task of delivering goods reliably and regularly to customers is more challenging than anticipated. Source: [Wall Street Journal](https://www.wsj.com/articles/companies-find-ambitious-logistics-strategies-havent-delivered-9b5c0dd3) ## [Panama Canal Faces Low Water Levels](https://www.supplychaindive.com/news/panama-canal-low-water-drought-saving-transit/652217/)** The Panama Canal is implementing water-saving measures to maintain water levels and ensure smooth transit without affecting cargo shipping. These efforts come as the canal expects worsening water levels due to the El Niño weather pattern and a climate emergency declaration by the Panamanian National Government due to prolonged drought. Some ocean carriers have already introduced low-water surcharges for containers passing through the canal. Source: [Supply Chain Drive](https://www.supplychaindive.com/news/panama-canal-low-water-drought-saving-transit/652217/) ## [IKEA Acquires Could-Based Warehouse Management System](https://www.insidelogistics.ca/fulfillment/ikea-operator-buys-wms-provider-185536/)** IKEA has acquired Made4Net, a cloud-based warehouse management system provider based in the United States. The acquisition aims to enhance online order fulfillment processes, enabling IKEA to improve its omnichannel fulfillment capabilities across stores and e-commerce fulfillment points. Made4Net will continue to operate as an independent subsidiary, maintaining its headquarters in New Jersey and its global offices. Source: [Inside Logistics](https://www.insidelogistics.ca/fulfillment/ikea-operator-buys-wms-provider-185536/) ## [Retailers Confident That Overstocking Challenges Are In The Past](https://www.wsj.com/articles/retailers-near-restocking-as-inventory-paring-winds-down-2954708)** Major retailers are indicating that they have significantly reduced their excess inventories and are preparing to restock their shelves with new merchandise in the coming fall. This development brings potential hope for freight carriers as restocking efforts are expected to drive a shipping rebound. The retailers are confident that the overstocking challenges faced in the previous year are now behind them and are focused on bringing in fresh merchandise for the upcoming season. Source: [Wall Street Journal](https://www.wsj.com/articles/retailers-near-restocking-as-inventory-paring-winds-down-2954708) ## [Flexport Finalizes Shopify Logistics Acquisition](https://www.freightwaves.com/news/flexport-completes-acquisition-of-shopify-logistics-business)** Digital freight forwarder Flexport has successfully completed its acquisition of Shopify’s logistics arm, including Deliverr, a shipping services provider that Shopify acquired last year. With this acquisition, Flexport enters the e-commerce fulfillment and last-mile delivery space. As part of the deal, Shopify will receive a 13% equity stake in Flexport and a seat on the board. Shopify had previously invested in Flexport and the two companies have collaborated closely, including the development of a tool for managing inbound ocean shipments for Shopify sellers. Source: [Freight Waves](https://www.freightwaves.com/news/flexport-completes-acquisition-of-shopify-logistics-business) As we enter the exciting 2nd half of the year, are you prepared for the busy fall season ahead? If you are free for a quick call, let’s discuss your eCommerce fulfillment plans. Our team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to our full calendar: [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Supply Chain Risks, Red Sea Crisis Continues To Impact Shipping, and Q4 Report From Index of Global Trade Health](https://nls.ca/supply-chain-risks-and-trade-health-q4-report/) **Published:** February 2, 2024 **Author:** NLS Logistics Team **Content:** A new round-up from Supply Chain Dive highlights supply chain trends and risks to look out for in 2024, The current spike in shipping costs from the Red Sea crisis poses a potential threat to long-term rates, Index of Global Trade Health reports growth for the logistics industry in Q4 2023, DroneUp, a longstanding partner of Walmart, has secured a BVLOS waiver specifically for medical deliveries and Ryder System Inc. has partnered with Kodiak Robotics for its first commercial venture into autonomous trucking. ## **[Supply Chain Risks and Trends For 2024](https://www.supplychaindive.com/news/supply-chain-trends-outlook-2024/706096/)** Various factors are influencing the current dynamics in the supply chain industry. A recent round-up from Supply Chain Dive found that suppliers and manufacturers are facing challenges due to increased operating costs while striving to maintain capacity amid intense competition. Changes in the last-mile delivery sector are occurring, with carrier diversification slowing down as FedEx and UPS compete by offering discounts to regain volume. Despite efforts to manage inventories efficiently, there is a risk of supply shortages for certain goods. These challenges have already begun to inform trends and risks to be on the lookout for as we continue through 2024. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/supply-chain-trends-outlook-2024/706096/) ## **[Could The Red Sea Crisis Affect Late 2024 Shipping?](https://www.freightwaves.com/news/red-sea-cargo-diversions-could-affect-2024-holiday-shipping)** The current spike in shipping costs, arising from ocean carriers rerouting away from Middle East conflicts, poses a potential threat to long-term rates, according to retailers. During a hearing by the U.S. House Transportation & Infrastructure’s maritime subcommittee, Jonathan Gold from the National Retail Federation emphasized the need for immediate government attention to prevent inflation-inducing rates during upcoming annual contract negotiations with ocean carriers. Retailers are making crucial decisions about back-to-school and holiday import shipments, considering a shift back to West Coast ports to avoid congestion. The ongoing crisis may disrupt long-term shipping strategies, leading to increased costs. Source: [Freight Waves](https://www.freightwaves.com/news/red-sea-cargo-diversions-could-affect-2024-holiday-shipping) ## **[Index of Global Trade Health Records Logistics Growth](https://www.insidelogistics.ca/business-operations/seventh-straight-quarter-of-contraction-recorded-for-transport-sectors-187260/)** In the fourth quarter of 2023, the transport and logistics sector recorded its seventh consecutive quarter in contraction territory, as revealed by Tradeshift’s Index of Global Trade Health. The analysis, which assesses the flow of purchase orders and invoice traffic in global supply chains, indicated that transaction volumes in the transport and logistics sector grew six points below the expected range. Similarly, the manufacturing sector also remained in contraction territory, with activity levels rising six points below the baseline. Although total trade activity across all sectors exhibited modest signs of improvement in Q4, notably with global trade transaction volumes improving to four points below the baseline, the recovery is from a relatively low base. The boost in overall trade activity is attributed to a surprising increase in new orders during the quarter, which grew five points above the expected range, marking the most substantial acceleration in two years. Source: [Inside Logistics](https://www.insidelogistics.ca/business-operations/seventh-straight-quarter-of-contraction-recorded-for-transport-sectors-187260/) ## **[Walmart Drone Partner Obtains BVLOS Waiver](https://www.flyingmag.com/droneup-latest-firm-approved-to-fly-drones-beyond-line-of-sight/)** DroneUp, a longstanding partner of Walmart, has secured expanded permissions from the Federal Aviation Administration for drone deliveries beyond the visual line of sight (BVLOS) of the operator. This approval places DroneUp among a select group of companies with a BVLOS waiver specifically for medical deliveries. Source: [FLYING](https://www.flyingmag.com/droneup-latest-firm-approved-to-fly-drones-beyond-line-of-sight/) ## **[Ryder System Inc. Partners With Kodiak Robotics For Autonomous Trucking](https://www.freightwaves.com/news/ryder-adds-kodiak-robotics-to-its-autonomous-trucking-dance-card)** Ryder System Inc., a major player in autonomous trucks, has partnered with Kodiak Robotics for its first commercial venture into autonomous trucking. Kodiak is utilizing space at Ryder’s maintenance facility in Houston to launch and land autonomous trucks, as well as transfer freight between Houston, Dallas, and Oklahoma City. While Ryder currently focuses on maintenance support, it is considering the creation of an autonomous trucking fleet, leveraging its extensive network of maintenance facilities. Source: [Freight Waves](https://www.freightwaves.com/news/ryder-adds-kodiak-robotics-to-its-autonomous-trucking-dance-card) Are your logistics requirements being effectively addressed? If you have a moment for a brief call, let’s explore your eCommerce fulfillment strategies. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Logistics Industry Sees Growth, Retail Strategies For 2024 and Trade Organizations Unite Over Red Sea Crisis](https://nls.ca/logistics-industry-retail-strategies-2024/) **Published:** February 16, 2024 **Author:** NLS Logistics Team **Content:** Chris Jones, EVP of Descartes Systems Group recently published a thought piece highlighting what he believes are the four logistics and transport trends that will shape retail success in 2024, Warehouses are seeing a loss in demand as subleases become more popular, The U.S. logistics industry is showing signs of recovery after nearly two years, and UPS is beginning to offer Saturday delivery to Canadians. ## **[Logistics Strategies To Drive Retail Success in 2024](https://www.fleetpoint.org/logistics/four-logistics-and-transport-trends-that-will-shape-retail-success-in-2024/)** Chris Jones, EVP of Descartes Systems Group recently published a thought piece highlighting what he believes are the four logistics and transport trends that will shape retail success in 2024. These trends include a persistent labour shortage, prompting the need for retention strategies and automation to ensure efficiency. Rising costs, particularly in labour, fuel, and capital, drive retailers to prioritize cost-reduction efforts through innovative strategies and strategic modelling tools. Moreover, the focus shifts from customer service to an enhanced customer experience, demanding greater delivery precision and real-time access to delivery status. Lastly, retailers must explore new business models, such as hybrid delivery routes and eco-friendly options, to meet customer expectations and reduce costs. Source: [FleetPoint](https://www.fleetpoint.org/logistics/four-logistics-and-transport-trends-that-will-shape-retail-success-in-2024/) ## **[Subleases Reach Record High As Warehouse Demand Shrinks](https://www.wsj.com/articles/warehousing-demand-is-starting-to-shrink-19c5feaa)** The warehousing market is experiencing signs of contraction as retailers and their suppliers shift their focus from expanding storage facilities to consolidating warehouses and upgrading existing sites. The adjustment reflects a shift in retailers’ strategies as they move away from a period of inventory drawdown and align supply chains with more normal, pre-pandemic stocking and consumer spending patterns. The subleasing trend has reached a record high, with over 156 million square feet of U.S. warehouse space listed for sublease in the fourth quarter of 2023, marking a significant change from the industrial real estate market’s earlier boom during the pandemic. Source: [Wall Street Journal](https://www.wsj.com/articles/warehousing-demand-is-starting-to-shrink-19c5feaa) ## **[Trade Organizations Issue Open Letter About Red Sea Crisis](https://www.insidelogistics.ca/disruption/global-trade-organizations-make-joint-call-for-safe-shipping-in-the-red-sea-187432/)** Over 100 global trade organizations have issued an open letter, known as the “Global Maritime Security Joint Letter,” urging countries to support and align with the mission to ensure safe and secure maritime commerce in the Red Sea. The coalition calls for a zero-tolerance stance against attacks on commercial vessels and seafarers. The maritime crisis in the Red Sea and Suez Canal has led to significant disruptions and economic consequences, with attacks causing over $80 billion in cargo to be diverted, resulting in extended transit times, soaring freight rates, and broader implications for industries dependent on efficient maritime transportation. Source: [Inside Logistics](https://www.insidelogistics.ca/disruption/global-trade-organizations-make-joint-call-for-safe-shipping-in-the-red-sea-187432/) ## **[Industry Executives See Signs Of Recovery](https://www.wsj.com/articles/logistics-operators-see-a-shipping-market-rebound-taking-shape-71517ed2)** The U.S. logistics industry is showing signs of recovery, indicating a potential end to the nearly two-year-long slump. Containerized imports experienced the highest month-over-month growth in January in seven years, while transportation prices increased for the first time since June 2022. Although the recovery is not a sharp rebound, some industry executives express optimism that a bottom has been reached. However, caution remains among some industry players, emphasizing the need for continued observation of global freight volume trends. Source: [Wall Street Journal](https://www.wsj.com/articles/logistics-operators-see-a-shipping-market-rebound-taking-shape-71517ed2) ## **[UPS Announces Saturday Delivery For Canada](https://www.supplychaindive.com/news/ups-standard-canada-saturday-delivery-launch/707243/)** UPS has announced a Saturday home delivery service in major Canadian markets, starting with Toronto. Customers, who typically receive residential deliveries on Mondays, will now have the option to get them on Saturdays at no additional cost. By March, this service will extend to Greater Vancouver, Montreal, Calgary, and Laval. The Saturday delivery option is expected to reach over 4.5 million homes in Canada by the end of 2024. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/ups-standard-canada-saturday-delivery-launch/707243/) Are your logistics requirements being effectively addressed? If you have a moment for a brief call, let’s explore your [eCommerce fulfillment strategies](/services/e-commerce/). Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [UN Weighs In On Red Sea Crisis, Ocean Alliance Agreement Extends, and New Autonomous Inventory Management Software](https://nls.ca/un-weighs-in-on-red-sea-crisis-ocean-alliance-agreement/) **Published:** March 1, 2024 **Author:** NLS Logistics Team **Content:** The UN Conference on Trade and Development has released a report detailing the profound impact of recent attacks on Red Sea shipping, the Ocean Alliance vessel-sharing agreement has been extended, Fastfrate Group and CPKC Railway have announced the renewal and expansion of their agreement, Anyline has collaborated with Mondi to develop autonomous drone inventory management software, and Walmart reduces last-mile delivery costs. ## **[UN Weighs In On Red Sea Crisis](https://www.insidelogistics.ca/disruption/unctad-releases-report-on-shipping-disruptions-187508/)** The UN Conference on Trade and Development (UNCTAD) has released a report detailing the profound impact of recent attacks on Red Sea shipping. With disruptions in the Suez Canal and the Black Sea, the world is witnessing significant shifts in established trade patterns. UNCTAD estimates a substantial reduction in transits through these vital waterways, leading to rising container shipping spot rates and increased environmental costs as ships avoid traditional routes. The economic and environmental consequences are particularly pronounced for developing countries dependent on these trade routes. Source: [Inside Logistics](https://www.insidelogistics.ca/disruption/unctad-releases-report-on-shipping-disruptions-187508/) ## **[Ocean Alliance Extends Agreement to 2032](https://www.wsj.com/articles/global-shipping-lines-extend-vessel-sharing-agreement-e5c3adeb "Ocean Alliance Extends Agreement to 2032")** Four global shipping lines have extended their vessel-sharing agreement, known as the Ocean Alliance, until 2032. The extended Ocean Alliance aims to offer broader geographic coverage, lower costs, and ensure steady service for customers. Source: [Wall Street Journal](https://www.wsj.com/articles/global-shipping-lines-extend-vessel-sharing-agreement-e5c3adeb) ## **[CDI Becomes Largest Coast-To-Coast Drayage Provider in North America](https://www.freightwaves.com/news/fastfrate-group-renews-cpkc-deal-connecting-us-canada-and-mexico)** Fastfrate Group and CPKC Railway have announced the renewal and expansion of their agreement to provide intermodal and [drayage services across Canada](/services/drayage/), the U.S., and Mexico. The five-year agreement, aiming to enhance North America’s supply chain efficiency, particularly in the automotive industry, seeks to expedite cross-border trade. Fastfrate subsidiary Canada Drayage Inc. becomes the largest coast-to-coast drayage provider in Canada and North America for CPKC. Investments include upgrading gate technology, creating a 15-acre container yard, and expanding container inventory to meet the growing demand for cross-border [transportation services.](/services/transportation/) Source: [Freight Waves](https://www.freightwaves.com/news/fastfrate-group-renews-cpkc-deal-connecting-us-canada-and-mexico) ## **[New Partnership Creates Autonomous Inventory Management](https://www.insidelogistics.ca/autonomous-vehicles/collecting-inventory-data-by-drone-187489/ "New Partnership Creates Autonomous Inventory Management")** Mobile data capture and specialist firm Anyline has collaborated with packaging manufacturer Mondi to develop autonomous drone [inventory management software.](/services/e-commerce/) This technology offers a safer and more efficient alternative to the traditional method of using forklifts and manual scanning in large warehouses. Drones can scan entire aisles during operating hours, eliminating the need for overtime and improving accuracy. Source: [Inside Logistics](https://www.insidelogistics.ca/autonomous-vehicles/collecting-inventory-data-by-drone-187489/) ## **Walmart Reduces Last-Mile Delivery Costs** Walmart’s last-mile delivery unit economics have shown improvement. In Q4, store-fulfilled delivery sales saw a 50% jump, reaching a $2 billion monthly run rate. Walmart is also enhancing the efficiency of its order distribution process, adding parcel stations to stores to improve last-mile delivery. The company is additionally investing in automation in fulfillment and [distribution facilities](services/distribution-and-replenishment/) to further enhance unit economics around delivery, with the potential to double capacity and throughput in automated fulfillment centers compared to traditional ones. [Source: ](https://www.supplychaindive.com/news/ups-standard-canada-saturday-delivery-launch/707243/)[Supply Chain Dive](https://www.supplychaindive.com/news/walmart-last-mile-delivery-fulfillment-cost-reduction/708379/) Are your logistics requirements being effectively addressed? Let’s explore your [eCommerce fulfillment strategies](/services/e-commerce/) if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Retail Fulfillment Struggles, Supply Chain Risks, and New Predictive Analytics Solutions](https://nls.ca/supply-chain-risks-and-new-predictive-analytics-solutions/) **Published:** March 15, 2024 **Author:** NLS Logistics Team **Content:** Recently in logistics, American Eagle is facing challenges through the merger of Quiet Logistics and AirTerra into Quiet Platforms, A recent opinion piece from Glenn Riggs outlines what he believes are the biggest risk factors for the supply chain in 2024, Rockwell Automation, Inc. has acquired OTTO Motors, and Adam Woodworth, CEO of Wing, predicts that 2024 will mark the first real year of scaling for residential drone delivery in the United States. ## [**American Eagle Faces Logistics Challenges**](https://www.supplychaindive.com/news/american-eagle-refocuses-quiet-platforms-impairment-charges/709629/) American Eagle is facing challenges through the merger of Quiet Logistics and AirTerra into Quiet Platforms. Despite optimistic projections, Quiet Platforms struggled to expand its third-party logistics business, leading to the resignation of its president. Quiet Platforms, reported a $36.1 million operating loss for the year, prompting adjustments to realign operations with American Eagle’s broader strategy. Despite setbacks, the company has managed to lower its cost per order by 8% compared to 2021 and improve delivery speed, with over 80% of orders now reaching customers within three business days.[](https://www.insidelogistics.ca/disruption/unctad-releases-report-on-shipping-disruptions-187508/) [Source: ](https://www.insidelogistics.ca/disruption/unctad-releases-report-on-shipping-disruptions-187508/)[Supply Chain Dive](https://www.supplychaindive.com/news/american-eagle-refocuses-quiet-platforms-impairment-charges/709629/)[](https://www.insidelogistics.ca/disruption/unctad-releases-report-on-shipping-disruptions-187508/) ## [**Industry Leader Shares Supply Chain Risks For 2024**](https://www.freightwaves.com/news/red-sea-disruptions-among-critical-supply-chain-risks-in-2024)**[](https://www.wsj.com/articles/global-shipping-lines-extend-vessel-sharing-agreement-e5c3adeb)** A recent opinion piece from Glenn Riggs, Chief Strategy Officer of Odyssey Logistics outlines what he believes are the biggest risk factors for the supply chain in 2024. Among these risks are the recent attacks on ships in the Red Sea, the droughts in the Panama Canal, and current geopolitical conflicts. Source: [Freight Waves](https://www.freightwaves.com/news/red-sea-disruptions-among-critical-supply-chain-risks-in-2024) ## [**Rockwell Automation Enters APL Space**](https://www.insidelogistics.ca/mergers-acquisitions/rockwell-automation-buys-otto-motors-187629/)**[](https://www.freightwaves.com/news/fastfrate-group-renews-cpkc-deal-connecting-us-canada-and-mexico)** Rockwell Automation, Inc. has broadened its scope into autonomous production logistics by acquiring OTTO Motors, a renowned manufacturer and innovator of automated material handling equipment. With an impressive track record of over five million hours of production experience, OTTO Motors’ autonomous mobile robots are utilized by leading global brands like General Electric, Toyota, and Hirotec America. This collaboration aims to address workforce shortages and demand fluctuations in the industry, providing innovative solutions for warehouse automation and intelligent material movement. Source: [Inside Logistics](https://www.insidelogistics.ca/mergers-acquisitions/rockwell-automation-buys-otto-motors-187629/) ## [**New Business Intelligence Tool From Locus Robotics**](https://www.freightwaves.com/news/locus-robotics-launches-business-intelligence-tool-locushub)**[](https://www.insidelogistics.ca/autonomous-vehicles/collecting-inventory-data-by-drone-187489/)** Locus Robotics has unveiled LocusHub, a business intelligence tool designed to empower customers with reporting tools and data insights for managing fleets of Autonomous Mobile Robots. LocusHub provides real-time reporting on AMR performance, enabling optimization based on customer-defined metrics. With features like workflow routing, machine learning for staffing and order volume forecasts, bottleneck identification, and role-based access control, warehouse managers can enhance operational efficiency. Source: [Freight Waves](https://www.freightwaves.com/news/locus-robotics-launches-business-intelligence-tool-locushub) ## [**Wing CEO Predicts Big Year For Drone Delivery**](https://www.wsj.com/articles/delivery-drones-are-gaining-a-clearer-commercial-flight-path-dec702be)**[](https://www.supplychaindive.com/news/walmart-last-mile-delivery-fulfillment-cost-reduction/708379/)** Adam Woodworth, CEO of Wing, a company handling deliveries for Walmart and DoorDash, predicts that 2024 will mark the first real year of scaling for residential drone delivery in the United States. However, logistical experts caution that drones have yet to prove their cost-effectiveness compared to traditional delivery methods. Despite challenges, attention to drone delivery has increased, particularly during the pandemic, with advocates highlighting its environmental benefits. The Federal Aviation Administration (FAA) has eased some restrictions, allowing companies like Wing and Zipline to fly drones beyond visual line of sight. While drone delivery has seen rapid growth globally, regulatory constraints remain, with ongoing efforts to address safety, privacy, and noise concerns. Source: [Wall Street Journal](https://www.wsj.com/articles/delivery-drones-are-gaining-a-clearer-commercial-flight-path-dec702be) Are your logistics requirements being effectively addressed? Let’s explore your [eCommerce fulfillment strategies](/services/e-commerce/) if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [New Fraud Tool For Transportation and Autonomous Forklifts With NVIDIA A.I.](https://nls.ca/transportation-fraud-tool-and-autonomous-forklifts/) **Published:** March 26, 2024 **Author:** NLS Logistics Team **Content:** Recently in logistics, Transfix Inc. has launched a tool to combat identity fraud in the industry, February saw an 11% increase in global air freight volumes, ArcBest is adopting Nvidia’s Isaac Perceptor AI for autonomous forklifts, Westcap Mgt. Ltd.’s invests in Northway Aviation to enhance air access for Manitoba and Ontario’s remote areas, and Nikola’s hydrogen truck launch has been delayed. ## [**Transfix Launches Anti-Fraud Tool For Logistics Industry**](https://www.freightwaves.com/news/transfix-launches-tools-to-tackle-fraud-across-freight-industry) Transfix Inc. has launched Transfix Shield, a comprehensive solution to combat identity fraud in the commercial transportation industry. Consisting of RateCon Shield and Facility Shield, this initiative equips freight brokerages and shippers with tools to protect their businesses and carrier partners from the detrimental effects of freight fraud. Facility Shield extends fraud prevention measures to the facility level, allowing shippers to verify carriers before granting access, thereby reducing the risk of theft. Source: [Freight Waves](https://www.insidelogistics.ca/disruption/unctad-releases-report-on-shipping-disruptions-187508/) ## [**Cross-border Air Freight Growth and Shifts Driven by E-Commerce**](https://www.supplychaindive.com/news/air-cargo-rates-e-commerce-volumes-february-clive-data-services/710620/) February saw an 11% increase in global air freight volumes, with spot rates up to $2.29/kg, spurred by e-commerce growth from Guangzhou and Hong Kong. Significant rate rises on routes from Europe and China to the U.S., plus a 4% hike in load factor, signal tight capacity. This uptick reflects shippers’ shift from sea to air freight, driven by e-commerce and seasonal demands. Source:[ Supply Chain Dive](https://www.supplychaindive.com/news/air-cargo-rates-e-commerce-volumes-february-clive-data-services/710620/) ## [**ArcBest Integrates Nvidia AI for Safer Autonomous Forklift Operations**](https://www.freightwaves.com/news/arcbest-deploys-nvidias-ai-technology-on-its-autonomous-forklifts) ArcBest is adopting Nvidia’s Isaac Perceptor AI to boost safety and efficiency in warehouses by enhancing human-robot interactions. This AI, which can process 16.5 million 3D points per second for accurate object recognition and navigation, represents a shift from conventional 3D LiDAR sensors. The use of this technology, including in autonomous forklifts, underscores ArcBest’s commitment to leading in logistics innovation. Source: [Freight Waves](https://www.freightwaves.com/news/arcbest-deploys-nvidias-ai-technology-on-its-autonomous-forklifts) ## [**Westcap’s Strategic Investment in Northway Aviation**](https://www.insidelogistics.ca/transportation/air/investment-to-improve-air-access-to-northern-manitoba-and-ontario-187612/) Westcap Mgt. Ltd.’s investment in Northway Aviation enhances air access for Manitoba and Ontario’s remote areas. Northway is celebrated for safety and reliability, serving over fifteen communities with more than 10,000 annual flights. This partnership seeks to boost Northway’s services amid increasing demand from regional development. Source: [Inside Logistics](https://www.insidelogistics.ca/transportation/air/investment-to-improve-air-access-to-northern-manitoba-and-ontario-187612/) ## [Nikola’s Zero-Emission Truck Rollout Faces Supply-Chain Speed Bumps](https://www.wsj.com/articles/nikolas-rollout-of-hydrogen-trucks-is-hitting-supply-chain-hurdles-322823c2) Nikola’s hydrogen truck launch has been delayed due to a parts shortage. Despite high demand in California driven by emissions laws and subsidies, high production costs from urgent European shipments and infrastructure development challenges hinder progress. Source:[ The Wall Street Journal](https://www.wsj.com/articles/nikolas-rollout-of-hydrogen-trucks-is-hitting-supply-chain-hurdles-322823c2) Are your logistics requirements being effectively addressed? Let’s explore your [eCommerce fulfillment strategies](/services/e-commerce/) if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Ocean trade disruptions, Walmart sells A.I. Technology and Last-Mile Delays.](https://nls.ca/ocean-trade-disruptions/) **Published:** April 11, 2024 **Author:** NLS Logistics Team **Content:** Ocean trade disruptions are pushing businesses towards airfreight, ProPack Logistics has been acquired by Stord, recent earthquake in Taiwan has disrupted the semiconductor and electronics industries, Walmart is selling A.I. Technology to reduce shipping costs, and the collapse of Baltimore’s Francis Scott Key Bridge has significantly disrupted last-mile deliveries. ## [**Air Volume Increases Amid Red Sea Crisis**](https://www.supplychaindive.com/news/red-sea-modal-shifts-e-commerce-march-air-volumes-11-yoy-xeneta/712493/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202024-04-10%20Supply%20Chain%20Dive:%20Logistics%20%5Bissue:60960%5D&utm_term=Supply%20Chain%20Dive:%20Logistics) Ocean trade disruptions, especially in the Red Sea, are pushing businesses towards airfreight to avoid delays, causing a surge in air cargo volumes and costs. This move is transforming supply chains and increasing demand during typically slow periods. The need for supply chain continuity amidst geopolitical tensions makes the shift to more expensive air transport a necessary strategy to tackle these global logistics challenges. [Source: ](https://www.insidelogistics.ca/disruption/unctad-releases-report-on-shipping-disruptions-187508/)[Supply Chain Dive](https://www.supplychaindive.com/news/red-sea-modal-shifts-e-commerce-march-air-volumes-11-yoy-xeneta/712493/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202024-04-10%20Supply%20Chain%20Dive:%20Logistics%20%5Bissue:60960%5D&utm_term=Supply%20Chain%20Dive:%20Logistics) ## [**Stord Expands Fulfillment Operations With Acquisition**](https://www.wsj.com/articles/fulfillment-startup-stord-expands-with-logistics-acquisition-83706304) Facing an e-commerce slowdown, Stord acquired ProPack Logistics to expand its warehousing and tap into stable markets like health and beauty. This move, reflecting industry consolidation, addresses post-pandemic declines in online shopping demand. The acquisition aims to boost Stord’s profitability amid shifting consumer trends. Source: [The Wall Street Journal](https://www.wsj.com/articles/fulfillment-startup-stord-expands-with-logistics-acquisition-83706304) ## [**Taiwan Earthquake Disrupts Electronics and Supply Chain**](https://www.insidelogistics.ca/disaster/taiwan-earthquake-sends-shockwaves-through-global-supply-chain-187795/) Following Taiwan’s most significant earthquake in over 25 years, numerous semiconductor and electronics companies have been compelled to suspend operations temporarily. The aftermath of the quake, coupled with more than a dozen aftershocks has disrupted transportation networks, jeopardized manufacturing operations, and led to power outages affecting approximately 91,000 customers. Major industry players like Taiwan Semiconductor Manufacturing Co. (TSMC), United Microelectronics Corporation, and Innolux Corporation have all reported material damages, preventive shutdowns, and facility evacuations, causing ripple effects across global supply chains for microchips, LCD panels, integrated circuits, and other critical components. Source: [Inside Logistics](https://www.insidelogistics.ca/disaster/taiwan-earthquake-sends-shockwaves-through-global-supply-chain-187795/) ## [**Walmart To Sell A.I. Technology To Reduce Transportation and Shipping Costs**](https://www.supplychaindive.com/news/walmart-selling-route-optimization-supply-chain-technology/710775/) Walmart Commerce Technologies has entered the competitive market of route optimization software. By introducing route optimization technology, Walmart aims to assist businesses in reducing empty fleet miles and emissions, with potential clients spanning fleet operators, lumber companies, and medical device manufacturers. While specific clients have not been disclosed, Walmart anticipates varying cost savings for users based on operational factors and individual circumstances. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/walmart-selling-route-optimization-supply-chain-technology/710775/) ## [**Last-Mile Delivery Delays Rise After Bridge Collapse**](https://www.insidelogistics.ca/disruption/last-mile-carriers-need-to-adapt-after-bridge-collapse-187801/) Nikola’s hydrogen truck launch has been delayed due to a parts shortage. Despite high demand in California driven by emissions laws and subsidies, high production costs from urgent European shipments and infrastructure development challenges hinder progress. Source:[ ](https://www.wsj.com/articles/nikolas-rollout-of-hydrogen-trucks-is-hitting-supply-chain-hurdles-322823c2)[Inside Logistics](https://www.insidelogistics.ca/disruption/last-mile-carriers-need-to-adapt-after-bridge-collapse-187801/) Are your logistics requirements being effectively addressed? Let’s explore your [eCommerce fulfillment strategies](https://nls.ca/services/e-commerce/) if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. [Check out our other bi-weekly updates here.](/news/) ## ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [How to leverage Cross-Border Logistics Strategies](https://nls.ca/how-to-leverage-cross-border-logistics-strategies/) **Published:** June 26, 2024 **Author:** NLS Logistics Team **Content:** In today’s fast-paced world of global trade, managing cross-border logistics is more important than ever. Imagine a system that effortlessly connects your products to markets with pinpoint accuracy. That system isn’t just in your imagination, it is a reality we have made happen at NLS. You can transform your business’s logistics operations by using NLS’s strategic solutions and expertise with [Section 321](/section-321/). With us on your team, dealing with the complexities of international logistics becomes a breeze, allowing you to focus on growing your business. ### Understanding Cross-Border Logistics Cross-border logistics is a multifaceted endeavour requiring meticulous planning, precise execution, and ongoing oversight for the transportation and storage of goods across international boundaries. This intricate process involves managing customs protocols, adhering to trade regulations, and ensuring the seamless movement of products between various nations. It calls for precision, specialized knowledge, and strategic foresight – all areas in which NLS excels. ### Save Up to 20% on Cross Border Tariffs with Section 321 Under Section 321 of the Canada-U.S.-Mexico Agreement (USMCA), individual [shipments valued at up to $800 per day](/section-321/) can enter the United States duty-free. This provision aims to lower costs for businesses and consumers, as well as streamline the shipping process. Shipments within this category require less paperwork and undergo faster customs clearance, making the import process more efficient and economical for everyone involved. ### Utilize the Benefits of Section 321 with NLS To utilize [Section 321](/section-321/), NLS incorporates it into a comprehensive logistics approach to enhance speed and cost-effectiveness for clients. NLS adeptly handles cross-border logistics through the following methods: Strategically locating warehouses near the U.S.-Canada border. This placement helps reduce transit times and costs, allowing for quick and efficient entry into the U.S. market under [Section 321 regulations](https://www.cbp.gov/trade/trade-enforcement/tftea/section-321-programs). Maximizing the [benefits of Section 321](/section-321/), NLS has a team of customs experts who efficiently navigate customs regulations, minimizing delays and penalties. We employ cutting-edge technology to monitor inventory levels, ensuring compliance with the [$800 de minimis threshold](https://nls.ca/section-321/ "Section 321") and maximizing duty-free shipments. Simplify the entire order fulfillment process, including picking, packing, and shipping, to expedite clearance under Section 321. Thorough preparation of necessary documentation is a priority to [meet Section 321 requirements](https://nls.ca/section-321/ "Section 321"), facilitating swift customs clearance. NLS has established a strong network of dependable delivery partners to ensure timely and reliable end-to-end delivery to customers throughout the U.S. ## Advantages of Leveraging Section 321 through NLS BY partnering with our team at NLS your business can experience significant benefits when taking advantage of Section 321 such as: Cost Savings: Eligible shipments can enter duty-free, leading to substantial reductions in tariffs and taxes. Faster Market Entry: Quick customs clearance under Section 321 results in faster delivery times, ultimately boosting customer satisfaction. Improved Operations: NLS effectively handles the intricacies of logistics, allowing businesses to focus on growth and essential operations. Scalable Business Operations: NLS assists businesses in seamlessly expanding their operations into new markets. Competitive Advantage: Lower costs and faster delivery times give businesses a competitive edge in the e-commerce industry. ## Win with Smart Cross-Border Strategies and NLS Entering a partnership with our team entails a personalized consultation to tailor a strategy that aligns with your business objectives. Our experts guide you through every step of the implementation process. They help integrate your inventory systems with their logistics operations and optimize the flow of goods across borders. Navigating cross-border logistics shows that using Section 321 ensures compliance and promotes expansion. NLS is an expert partner in logistics services, dedicated to ensuring smooth, fast, and cost-effective transportation of your goods. We provide innovative solutions to address logistical challenges and help your business stay competitive in the global marketplace. Our efficiency-driven methodology in logistics translates into substantial cost savings for your business. Through the optimization of shipping routes, inventory management, and streamlined customs procedures, your company can significantly reduce transportation expenses and mitigate delays. These savings not only enhance operational effectiveness but also enable more competitive pricing for consumers, further strengthening your market position. With NLS, you are poised to thrive in the global economy, backed by a logistics partner who turns logistical obstacles into opportunities for growth. **Ready to optimize your logistics operations? [Contact us today](/contact), and let’s discuss how we can support your business’s success in the global marketplace and leverage Section 321 to your advantage.** [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics Strategy --- ### [The Critical Role and Importance of Last Mile Delivery](https://nls.ca/the-critical-role-and-importance-of-last-mile-delivery/) **Published:** June 26, 2024 **Author:** NLS Logistics Team **Content:** The [e-commerce](/services/e-commerce/) landscape has undergone a seismic shift. Gone are the days of leisurely browsing catalogues and patiently waiting for deliveries. Today’s hyper-connected consumers demand instant gratification, expecting their purchases to arrive quickly, conveniently, and with constant updates. Yet, the final leg of their journey – last mile delivery – often remains a frustrating bottleneck. We cannot overstate the importance of Last Mile Delivery. Delayed packages, missed connections, and rising costs show an outdated system struggling to meet evolving customer expectations. But what if we reframed last mile delivery? Imagine it not as a burden, but as a transformative opportunity where businesses can differentiate themselves and revolutionize their logistics. Here at NLS, we’ve dedicated ourselves to mastering this critical stage of the [supply chain](https://nls.ca/). We believe it’s the final touchpoint that shapes customer perception and brand loyalty, and deserves the utmost importance. ### Understanding the Last Mile Delivery Landscape [Last mile delivery](/direct-to-consumer-logistics/) is the final step in getting a product from a warehouse to the customer’s home or business. Though it seems simple, this stage is often the most complex, time-consuming, and expensive part of the shipping process. Several factors have contributed to the growing significance of last mile delivery: - **The E-commerce Boom:** The explosive growth of online shopping has driven a surge in demand for efficient and affordable last mile delivery services - **Customer Expectations:** Modern consumers are no longer content with passive waiting. They expect fast, free, and flexible delivery options, including same-day or next-day delivery whenever possible - **Competitive Advantage:** Offering a seamless last mile experience can set your business apart from competitors. Speed, reliability, and clear communication can significantly impact customer loyalty and repeat business. - **Brand Reputation:** The delivery experience is often the final interaction a customer has with your brand. A positive experience leaves a lasting impression and builds trust, while a negative one can damage brand reputation and lead to customer churn. ### Challenges and Roadblocks: Navigating the Last Mile Maze Despite its increasing importance, [last mile delivery faces several challenges](https://www.ar-racking.com/en/blog/what-is-last-mile-delivery-and-why-is-it-so-important-for-logistics/): - **High Costs:** Last mile delivery can account for up to 53% of total shipping costs, making it a significant expense for businesses. - **Efficiency Issues:** Traffic congestion, multiple stops, and failed deliveries can lead to inefficiencies and delays, impacting both customer satisfaction and profitability. - **Environmental Concerns:** The rising number of delivery vehicles contributes to traffic congestion and carbon emissions, raising sustainability concerns. - **Data Discrepancies:** Incorrect or incomplete addresses can lead to failed deliveries and increased costs, highlighting the importance of accurate data management. - **Customer Availability:** Ensuring customers are available to receive packages can be challenging, often leading to multiple delivery attempts and further inefficiencies. ### The Importance of Last Mile Delivery for Achieving Supply Chain Success [Last mile delivery](/direct-to-consumer-logistics/) is crucial for the overall success of [supply chain operations](https://nls.ca/). Investing in Last Mile Delivery helps businesses grow, build customer loyalty, and stay competitive in today’s fast-paced market. Embracing the challenges and opportunities of last mile delivery is crucial for creating a supply chain that achieves success, one doorstep at a time. ## NLS: Pioneering a Superior Last Mile Experience At NLS, we’ve dedicated ourselves to mastering the complexities of last mile delivery. We understand the challenges businesses face and the rising expectations of today’s consumers. That’s why we’ve developed a comprehensive approach that prioritizes efficiency, precision, flexibility, and clear communication. We have established core principles that guide our last mile delivery solutions: - **Unwavering Commitment to Efficiency:** We use cutting-edge technology to optimize delivery routes, considering traffic patterns, delivery windows, and driver capacity. Our advanced algorithms assign efficient routes, reducing travel times and increasing delivery success rates. - **Precision and Reliability at Every Touchpoint:** We weave accuracy and care into every stage of the delivery process. Our robust tracking systems offer real-time visibility for you and your customers. This transparency builds trust, reduces missed deliveries, and enables proactive communication in case of any unforeseen delays. - **Flexibility Tailored to Your Needs:** We understand that a one-size-fits-all approach rarely works in the dynamic world of e-commerce. That’s why we offer a range of flexible delivery choices. For urgent purchases, we provide same-day delivery. For added convenience, you can choose scheduled delivery windows. If you prefer to collect your orders at your own pace, we also have pick-up locations available. ## Elevating the Last Mile Experience: The NLS Advantage Beyond core principles, NLS goes a step further to elevate the last mile experience for both businesses and consumers with: - **Streamlined Returns Management**: Returns are an inevitable part of the e-commerce landscape. NLS takes the hassle out of this process for your customers. Our dedicated team manages returns processing efficiently, ensuring a smooth experience. This includes thorough quality inspections of returned items and prompt confirmation of receipt, allowing for swift customer credit. - **Empowering Customer Choice:** We understand that convenience is king in today’s world. That’s why we offer a variety of transportation options, allowing your customers to select the delivery method that best suits their needs. Whether it’s expedited same-day delivery for urgent purchases or cost-effective standard shipping, NLS provides the flexibility to cater to diverse customer preferences. ## The Future of Last Mile Delivery The last mile delivery landscape is constantly evolving. We stay ahead of the curve by embracing innovation and collaboration: - **Sustainability Initiatives**: We are committed to reducing our environmental impact. This includes using electric vehicles and alternative fuel sources for our delivery fleet. We also implement route optimization strategies to lower fuel consumption. - **Collaboration for Optimization**: A smooth last mile delivery needs teamwork across the e-commerce ecosystem. NLS promotes open communication with retailers, logistics providers, and customers to tackle challenges. This collaboration ensures a more [efficient and seamless delivery](/transportation/) experience for everyone. Last mile delivery used to be a source of frustration, but it doesn’t have to be anymore. We see it as a strategic advantage that helps businesses stand out and build lasting customer loyalty. When you partner with NLS, you benefit from our expertise in efficiency, precision, flexibility, and clear communication. These qualities are designed to enhance your last mile delivery experience and unlock its full potential. **Ready to transform your last mile delivery? [Contact NLS today](/contact "Contact NLS today") to learn more about our comprehensive solutions and how we can help your business thrive.** [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Last Mile --- ### [Canadian Retail Growth, Warehouse Drones, and Warehouse Automation Growth](https://nls.ca/canadian-retail-and-warehouse-automation-growth/) **Published:** July 5, 2024 **Author:** NLS Logistics Team **Content:** Canadian retail sales grew 2.7% in April, with discretionary spending up only 0.5%. Swiss sportswear brand *On* uses Verity’s warehouse drones to boost inventory visibility. Canadian shoppers are reluctant to adopt new retail tech and wary of social media ads, says Capterra Canada. Automation-related software revenue is growing faster than WMS, reports Interact Analysis. Meanwhile, Red Sea violence is causing shipping gridlocks and soaring costs. ## ****[Canadian Retail: Modest Growth and Shifting Trends](https://retail-insider.com/retail-insider/2024/06/canadian-retail-insights-modest-growth-seen-for-spring-2024/)**** Canadian retail sales grew 2.7% in April, with discretionary spending up only 0.5%. Concerns over grocery prices are driving shoppers to local grocers. The housing market boosted sales in home furnishings, building materials, and electronics. Despite population growth, Alberta’s retail sales saw modest gains. Ontario’s heat wave raises questions about summer shopping patterns, interest rates, and AI’s impact on e-commerce. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/06/canadian-retail-insights-modest-growth-seen-for-spring-2024/) ## [****Sportswear Brand On Enhances Fulfillment with Warehouse Drones****](https://www.supplychaindive.com/news/sportswear-brand-on-warehouse-drones-verity-inventory/719163/) Swiss sportswear brand *On* partners with Verity to boost inventory visibility with warehouse drones. This technology aims to reduce stockouts and misplacements. Currently deployed in one U.S. facility, the drones are part of a broader strategy to improve product availability and order fulfillment, aligning with industry trends for efficient inventory management. Source: [](https://www.supplychaindive.com/news/sportswear-brand-on-warehouse-drones-verity-inventory/719163/)[Supply Chain Dive](https://www.supplychaindive.com/news/sportswear-brand-on-warehouse-drones-verity-inventory/719163/) ## [****Canadians Are Skeptical of Retail Tech and Social Ads****](https://retail-insider.com/retail-insider/2024/06/canadian-shoppers-show-reluctance-towards-new-retail-tech-skeptical-of-social-media-ads-report/) Canadian shoppers are least likely to adopt new retail tech and wary of social media ads, says Capterra Canada. Only 13% start shopping on social media and 83% don’t want social media tracking purchases. However, 41% welcome AI recommendations. Canadians prefer traditional e-commerce, prioritize price, and distrust social media influencer reviews. Improved search filters and loyalty programs could enhance their shopping experience. Source: [](https://retail-insider.com/retail-insider/2024/06/canadian-shoppers-show-reluctance-towards-new-retail-tech-skeptical-of-social-media-ads-report/)[Retail Insider](https://retail-insider.com/retail-insider/2024/06/canadian-shoppers-show-reluctance-towards-new-retail-tech-skeptical-of-social-media-ads-report/) ## ****[Rapid Growth of Warehouse Automation Software](https://www.insidelogistics.ca/warehouse-management-systems/the-rapid-growth-of-warehouse-automation-related-software-solutions-188558/)**** A report from Interact Analysis shows that automation-related software revenue is growing faster than warehouse management software (WMS). Valued at $7.2 billion in 2023, the warehouse software market is expected to reach $16.6 billion by 2030. Automation software, 31% of the market in 2023, will grow to 46% by 2030, driven by automation and robotics. Automation software is projected to grow at a 19.5% CAGR, outpacing WMS’s 8.6% growth rate. Source: [](https://www.insidelogistics.ca/warehouse-management-systems/the-rapid-growth-of-warehouse-automation-related-software-solutions-188558/)[Inside Logistics](https://www.insidelogistics.ca/warehouse-management-systems/the-rapid-growth-of-warehouse-automation-related-software-solutions-188558/) ## ****[Rising Ocean Shipping Costs Amid Port Congestion](https://www.wsj.com/articles/ocean-shipping-prices-are-pushing-toward-pandemic-era-highs-as-congestion-swells-c94459a8)**** Red Sea violence is causing shipping gridlocks and soaring costs. Disruptions have led to port backups in Asia and Europe, tripling the cost of shipping a 40-foot container since last year. Rates from Asia to the U.S. East Coast are now $7,000. Importers are front-loading orders, worsening congestion. Delays and higher costs are impacting retailers and manufacturers, with container leasing prices also surging. Source: [The Wall Street Journal](https://www.wsj.com/articles/ocean-shipping-prices-are-pushing-toward-pandemic-era-highs-as-congestion-swells-c94459a8) Are your logistics requirements being effectively addressed? Let’s explore your [eCommerce fulfillment strategies](https://nls.ca/services/e-commerce/) if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Omnichannel Logistics: Transforming Retail](https://nls.ca/omnichannel-logistics-transforming-retail/) **Published:** July 9, 2024 **Author:** NLS Logistics Team **Content:** Retailers, it’s time to embrace the future of retail. [Omnichannel logistics](/omnichannel-logistics/) is the cornerstone of a successful retail strategy. The landscape of retail has evolved beyond isolated brick-and-mortar stores into a dynamic omnichannel environment where convenience reigns supreme. Customers seamlessly transition between online stores, mobile apps, and physical locations, expecting a flawless shopping experience at every touchpoint. Unlocking explosive growth and building a loyal customer base hinges on mastering omnichannel logistics. At[ NLS Logistics](https://nls.ca/), we’ve led this transformation for over 30 years, empowering lifestyle brands to thrive in the omnichannel era. ## Omnichannel Logistics – What Does It Mean? It involves managing and optimizing the flow of goods, information, and services across multiple sales channels and customer touchpoints. It’s about synchronizing inventory, order fulfillment, and communication across physical stores, online platforms, mobile apps, and more. The goal is simple: ensure customers enjoy a seamless experience, no matter how they choose to shop. ## The Benefits of a Flawless Omnichannel Logistics Imagine a retail environment where customers in-store can seamlessly check online inventory, enhancing their shopping experience. Picture a process where online shoppers can conveniently pick up their purchases at nearby locations with ease. This is the transformative strategy that goes beyond mere trends to deliver substantial, measurable benefits for your business. - Soaring Sales and Conversions: By eliminating friction points and providing a unified experience across all channels, you create a smooth and effortless purchase journey. This leads to satisfied customers who complete transactions and return for more. - Customer Loyalty: Happy customers become loyal brand advocates. Foster this trust by offering flexibility and convenience. When [customers can shop online](/e-commerce/ "The Future of Shipping In Logistics"), pick up in-store, or easily return items, they develop a deep connection with your brand. - Inventory Management Mastery: By centralizing your inventory across all channels, you can make better decisions, predict demand accurately, and prevent stockouts and overstocking. The result? A more efficient and cost-effective operation. - Streamlining Your Supply Chain: Efficient processes, seamless order fulfillment, and reduced returns are hallmarks of a robust omnichannel strategy. Consolidated shipments and economies of scale reduce transportation expenses and boost your bottom line. - Flexibility and Scalability: The retail landscape is ever-changing. Omnichannel logistics equips you with the agility to adapt to evolving customer demands and seasonal spikes. With a centralized system, scaling operations to meet demand becomes effortless. - Data-Driven Decisions: Combining data from all channels provides invaluable insights into customer behaviour, buying patterns, and inventory trends. This intelligence helps optimize marketing campaigns, improve product offerings, and enhance the overall customer experience. ## The NLS Advantage: Tools for Omnichannel Excellence At NLS, we’re more than just logistics providers; we’re your trusted partners. Our comprehensive suite of tools and expertise ensures your omnichannel success: - Real-Time Inventory Visibility: No more stockout surprises! Our advanced system offers a crystal-clear view of inventory levels across all channels, ensuring [efficient order fulfillment](/distribution-and-replenishment/) and eliminating customer frustration. - Lightspeed Order Routing: Sophisticated algorithms pinpoint the optimal fulfillment location for each order, enabling lightning-fast deliveries that keep your customers happy and loyal. - Effortless Returns Management: Streamline returns with unparalleled efficiency. Whether it’s a [product recall](/reverse-logistics-recalls/) or a change of heart, we handle returns seamlessly, maximizing asset recovery and maintaining customer satisfaction. - Cross-Border Commerce Conquered: Selling internationally? We are experts in [Section 321 southbound fulfillment](https://nls.ca/section-321/), ensuring your low-value shipments clear customs quickly and efficiently, expanding your reach without border-related issues. - Unboxing Elevated: First impressions matter! Our value-added services include kitting and packaging that protect your products while adding a personalized touch to enhance your brand. - Peak Season Powerhouse: Our scalable infrastructure adapts to meet peak demand, guaranteeing timely deliveries and satisfied customers, even during the busiest seasons. ## Beyond Efficiency: Building Customer Loyalty Omnichannel success isn’t just about streamlining operations and boosting the bottom line. It’s about creating loyal brand advocates. Here’s how NLS empowers your business to achieve this: Speed of Delivery: [Our expertise ensures your products reach customers quickly](https://nls.ca/services/transportation/). Faster deliveries lead to happier customers and increased repeat business. Returns Resolved Right: Efficient reverse logistics systems provide positive return experiences, including prompt refunds or exchanges, keeping customers confident in shopping with you. ## Tech-Powered and Customer-Centric We leverage cutting-edge technology like AI and machine learning to fine-tune your supply chain, predict demand fluctuations, and [optimize logistics strategies](/discover-who-we-are/). Automated tasks, insightful data visualization, and secure cloud-based solutions ensure seamless operations. ## Ready to Claim Your Omnichannel Victory? [Partner with NLS ](https://nls.ca/quote/)today and unlock the power of seamless omnichannel experiences. We provide the tools and expertise to transform your brand, meet the ever-changing demands of retail, and turn your customers into loyal fans. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Omnichannel --- ### [The Future of Shipping In Logistics](https://nls.ca/the-future-of-shipping-in-logistics/) **Published:** July 9, 2024 **Author:** NLS Logistics Team **Content:** The shipping industry is on the cusp of a transformative era. Driven by technological advancements, environmental concerns, and evolving customer expectations, the future of shipping logistics promises to be a landscape of unmatched efficiency, sustainable practices and a customer-centric focus. Your [3PL](https://nls.ca/) should be committed to staying ahead of the curve and are already looking forward to these objectives. As shipping continues to grow and change we can expect the following from 3PLs: - Unmatched Efficiency: Automation, data analytics, and AI will play a central role in streamlining logistics. Imagine autonomous ships navigating oceans, robots handling cargo in warehouses, and intelligent systems optimizing delivery routes. These advancements will significantly reduce turnaround times and operational costs. - Sustainable Practices: The environmental impact of shipping is a growing concern. The industry is actively exploring alternative fuels like biofuels, hydrogen, and ammonia to reduce carbon emissions. Additionally, innovations in ship design (e.g., wind-assisted propulsion) and improved waste management practices will contribute to a greener future for shipping. - Customer-Centric Focus: In today’s fast-paced world, customer expectations for fast, convenient, and transparent delivery are higher than ever. The future of shipping will prioritize flexibility and personalization. Same-day delivery, real-time tracking, and eco-friendly packaging are just a few ways the industry is meeting the changing needs of consumers. ## Key Trends Shaping the Future of Shipping Logistics: When preparing for the future it is important to follow trends closely and use that critical data to inform your strategy. Our expert team has been following these trends closely to help inform our strategies and what is coming next: - Autonomous Ships: While fully autonomous vessels are still on the horizon, significant progress in developing semi-autonomous and remotely operated ships. These advancements promise to improve safety, navigation efficiency, and crew workload. - Blockchain Technology: This secure and transparent technology offers exciting possibilities for the shipping industry. Imagine a blockchain-powered system that tracks shipments in real-time, facilitates secure and efficient documentation processing, and streamlines customs clearance. - Urban Logistics: The rise of e-commerce and the increasing density of urban populations necessitate innovative solutions for [last-mile delivery.](/the-critical-role-and-importance-of-last-mile-delivery/) Look for advancements in drone deliveries, micro-fulfillment centers located within cities, and partnerships with ride-sharing companies to optimize urban logistics. - The Internet of Things (IoT): Equipping shipping containers with IoT sensors will provide real-time data on location, temperature, and other critical factors. This data can be used to optimize routes, prevent cargo spoilage, and ensure the integrity of shipments. ## The Road Ahead with NLS The future of shipping logistics is a more efficient, sustainable, and customer-centric industry. Collaboration between governments, shipping companies, technology providers, and environmental organizations is crucial in navigating this transformation. As these trends continue to evolve, the shipping industry will play a key role in global trade. It will reduce its environmental impact and meet customer expectations. Efficient shipping is a game-changer in the retail world. In a recent [eMarketer](https://www.emarketer.com/content/extra-costs-are-the-top-reason-consumers-abandon-online-carts) study, nearly half of online shoppers (46.8% in 2023) abandoned their carts due to high shipping costs or slow delivery times. This shows how crucial shipping is for customer satisfaction and a company’s success. At NLS, we are dedicated to transforming the shipping experience for our clients and their customers. Here’s how NLS is leading the way with innovation, sustainability, and a customer-focused approach. ### Comprehensive Transportation Solutions We understand that shipping needs can be different for every business. Whether you need [full truckload (FTL)](/transportation/), less than truckload (LTL), or expedited same-day delivery, our national network ensures your shipments always arrive on time. We provide customized solutions to handle any shipment size, meet tight deadlines, and fit your budget, ensuring peace of mind and efficient operations. ### Advanced E-Commerce Capabilities The [e -commerce boom](/services/e-commerce/) has transformed how we shop, and NLS is at the forefront of this evolution.We integrate cutting-edge technologies like AI and machine learning to enhance every facet of your online business. From efficient order management and [real-time inventory tracking](https://portal.nls.ca/TrackTrace) to seamless returns processing, our services ensure your e-commerce operations run smoothly and effectively. Plus, our compliance solutions for Section 321 facilitate duty-free shipping to the US, making cross-border transactions more efficient and cost-effective. ### Efficient Distribution and Replenishment Timing is everything in retail. We design our [distribution and replenishment services](https://nls.ca/services/distribution-and-replenishment/) to keep your shelves stocked and your customers happy. With our on-time services, we allocate and replenish products swiftly, enabling you to respond quickly to sales demands and market trends. We leverage data analytics to optimize inventory management, ensuring you have the right products in the right place at the right time. This agility helps you maintain optimal inventory levels and meet customer expectations seamlessly. ### Innovative Reverse Logistics Returns are an inevitable part of retail, but they don’t have to be a headache. NLS handles returned merchandise with the same care and efficiency as outbound shipments. Our solutions process returns quickly and transparently, whether they are seasonal items or slow-moving products. This approach enhances customer satisfaction and operational efficiency. For example, we provide pre-printed return labels and user-friendly return portals to streamline the return process for your customers. ### Crossdock and Pool Point Efficiency Getting products to market quickly and efficiently is crucial. Our [crossdock and pool point services ](/crossdock-pool-point/)in Eastern and Western Canada ensure your products move swiftly and cost-effectively from distribution centers to retail stores. This streamlined process cuts handling times and costs, helping you deliver products to your customers faster. ### Commitment to Sustainability At NLS, we believe in doing our part for the environment. Our sustainability initiatives, including comprehensive recycling programs, energy-saving measures, and using eco-friendly packaging materials, reflect our commitment to reducing our ecological footprint. From retrofitting our facilities to implementing strict recycling protocols, we’re continually seeking ways to operate more responsibly and sustainably. ## A Customer-Centric Approach What sets NLS apart is our strong commitment to our clients. While shipping is moving more towards a customer-centric approach, we’ve been doing it for decades. We see ourselves as part of your team, working closely with you to create [customized logistics solutions](https://nls.ca/) that match your business goals. Our dedicated customer support and solutions team ensures your logistics operations are efficient and scalable to handle growth, seasonal demands, and promotional opportunities. If you want to get ahead of the curve and ensure that your logistics needs are being fulfilled then team-up with NLS today. Our team experts are ready to learn about your business and devise a strategy that will help take your brand to the next level. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Shipping --- ### [Abercrombie's Growth, AI Holiday Trends, and E-commerce Boost](https://nls.ca/abercrombies-growth-ai-holiday-trends-and-e-commerce-boost/) **Published:** July 17, 2024 **Author:** NLS Logistics Team **Content:** Abercrombie & Fitch saw a 16% growth in 2023, reaching $4.3 billion in sales under CEO Fran Horowitz. Salesforce predicts 63% of Western consumers will shop on Chinese apps like Temu and Shein in 2024, with 53% using AI for gift ideas. Global e-commerce is boosting the freight trucking market, which is expected to grow 3.9% annually to $3768.1 billion by 2032. The Canadian warehousing sector rose 3.3% annually, hitting $2.3 billion in 2024. Walmart Canada introduced Nikola’s first hydrogen fuel cell truck, aiming for a fully green fleet by 2028. ## **[Abercrombie & Fitch’s Turnaround and Growth Plans](https://www.forbes.com/sites/pamdanziger/2024/06/27/how-abercrombie--fitch-engineered-its-dramatic-turnaround-and-will-keep-moving-forward/)** Abercrombie & Fitch achieved 16% growth in 2023, reaching $4.3 billion in sales, driven by CEO Fran Horowitz’s focus on customer needs and product innovation. The company modernized its brand, revamped stores, expanded digitally, and plans to open 60 new stores. Their strategic plan aims for $5 billion by 2025 through financial discipline, customer analytics, and influencer marketing. Source: [Forbes](https://www.forbes.com/sites/pamdanziger/2024/06/27/how-abercrombie--fitch-engineered-its-dramatic-turnaround-and-will-keep-moving-forward/) ## **[Salesforce 2024 Holiday Predictions: Chinese Apps and AI Rise](https://retail-insider.com/retail-insider/2024/07/salesforce-2024-holiday-predictions-interview/)** Salesforce’s 2024 predictions highlight that 63% of Western consumers plan to shop on Chinese apps like Temu and Shein, with 53% using AI for gift ideas. Shoppers are prioritizing savings, using credit cards more, and looking for free shipping. Generative AI in search is expected to enhance the shopping experience, making it more conversational and intuitive. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/07/salesforce-2024-holiday-predictions-interview/) ## **[E-commerce Boosts Freight Trucking Market](https://www.insidelogistics.ca/transportation/truck/e-commerce-drives-freight-trucking-market-188659/)** Global e-commerce is driving the freight trucking market, set to grow 3.9% annually from 2024-2032, reaching $3768.1 billion. Valued at $2670 billion in 2023, the market benefits from fast deliveries and industrialization. North America leads, with significant growth in Asia-Pacific. Agriculture holds the largest market share, with dry vans and tankers fueling growth. Source: [Inside Logistics](https://www.insidelogistics.ca/transportation/truck/e-commerce-drives-freight-trucking-market-188659/) ## **[Canadian Warehousing Industry Thriving](https://www.insidelogistics.ca/trends/report-says-canadian-warehousing-and-storage-industry-performing-well-188653/)** A June 2024 IBISWorld report shows the Canadian warehousing sector grew 3.3% annually, reaching $2.3 billion. Growth is driven by e-commerce demand, economic expansion, and tech advancements. Key clients in manufacturing, wholesale, and retail boosted revenue. Despite recession fears, rising wages and disposable income are expected to support continued growth. Source: [Inside Logistics](https://www.insidelogistics.ca/trends/report-says-canadian-warehousing-and-storage-industry-performing-well-188653/) ## **[Walmart Canada Debuts Hydrogen Truck](https://www.supplychaindive.com/news/walmart-canada-nikola-hydrogen-truck-zero-emissions-2040/720948/)** Walmart Canada introduced its first hydrogen fuel cell truck from Nikola, aiming for a fully green fleet by 2028. This is part of Walmart’s $3.5 billion plan to boost sales and deliveries with green tech. The Nikola truck, with a 500-mile range, supports Walmart’s zero emissions goal by 2040. New distribution centers in British Columbia and Ontario will enhance operations and support the electric fleet. Walmart also ordered 130 electric tractors from Tesla. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/walmart-canada-nikola-hydrogen-truck-zero-emissions-2040/720948/) Are your logistics requirements being effectively addressed? Let’s explore your [eCommerce fulfillment strategies](/services/e-commerce/) if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Business Development, Logistics --- ### [Leveraging Data Analytics in Logistics Strategy](https://nls.ca/leveraging-data-analytics-in-logistics-strategy/) **Published:** August 7, 2024 **Author:** NLS Logistics Team **Content:** In the fast-moving world of logistics, staying ahead means more than just running efficiently and delivering on time. [The real advantage now comes from using data analytics in logistics strategy to optimize operations and make smart decisions](https://www.researchgate.net/publication/380323763_Data_Analytics_and_its_Role_in_Optimizing_Logistics_Operations). As the industry goes digital, being able to use and understand data has become crucial for boosting efficiency, cutting costs, and improving customer satisfaction. ## The Importance of Leveraging Data Analytics in Logistics Strategy Data analytics in logistics is not just a buzzword; it’s a transformative approach that empowers businesses to gain insights from vast amounts of data. By analyzing patterns, trends, and anomalies, logistics companies can uncover valuable information to streamline processes, predict demand, and make data-driven decisions. This shift from traditional methods to data-centric strategies marks a significant leap towards achieving operational excellence. ## Optimizing Logistics Operations One of the main benefits of data analytics in logistics strategy is the optimization of operations. From warehouse management to transportation planning, data analytics provides a comprehensive view of the entire supply chain. This visibility enables companies to identify bottlenecks, reduce inefficiencies, and enhance overall productivity. 1. **Warehouse Management**: [Efficient warehouse management is crucial for smooth logistics operations.](https://nls.ca/services/drayage/) Data analytics can help optimize storage space, improve inventory accuracy, and reduce order processing times. By analyzing historical data, companies can forecast demand and adjust inventory levels accordingly, minimizing stockouts and overstock situations. 2. **Transportation Planning**: [Transportation is a critical component of logistics](https://nls.ca/services/transportation/), and optimizing routes can lead to significant cost savings and faster deliveries. Data analytics tools can analyze traffic patterns, weather conditions, and delivery schedules to determine the most efficient routes. This reduces fuel consumption and ensures timely deliveries, enhancing customer satisfaction. 3. **Predictive Maintenance**: Unplanned equipment breakdowns can disrupt logistics operations and lead to costly delays. Data analytics can predict maintenance needs by analyzing data from sensors and historical maintenance records. This proactive approach helps schedule maintenance activities during non-peak hours, reducing downtime and ensuring continuous operations. ## Making Informed Strategic Decisions Data analytics goes beyond operational efficiency it plays a crucial role in strategic decision-making. By providing actionable insights, data analytics enables logistics companies to make informed decisions that drive growth and competitiveness. 1. **Demand Forecasting**: Accurate demand forecasting is essential for optimizing inventory levels and ensuring timely deliveries. Data analytics can analyze historical sales data, market trends, and customer behuavior to predict future demand accurately. This enables logistics companies to adjust their strategies, such as scaling up or down their operations, to meet customer expectations and avoid stockouts. 2. **Cost Optimization**: Logistics operations involve various costs, including transportation, warehousing, and labor. Data analytics can help identify cost-saving opportunities by analyzing expenditure patterns and pinpointing areas of inefficiency. For example, companies can analyze fuel consumption data to optimize routes and reduce fuel costs or analyze labor productivity data to improve workforce allocation. 3. **Risk Management**: The logistics industry is susceptible to various risks, such as supply chain disruptions, geopolitical issues, and natural disasters. Data analytics can help identify potential risks and develop contingency plans. By analyzing data from various sources, including weather forecasts, political developments, and supplier performance, companies can proactively manage risks and ensure business continuity. ## Enhancing Customer Satisfaction Delivering a superior customer experience is paramount. Data analytics can significantly enhance customer satisfaction by providing insights into customer preferences, improving order accuracy, and ensuring timely deliveries. 1. **Personalized Services**: Data analytics helps us understand what customers want and how they behave. By looking at past orders, browsing history, and feedback, logistics companies can offer personalized services like custom delivery options and special promotions. This boosts customer satisfaction and builds loyalty. 2. **Order Accuracy**: Accurate order fulfillment is crucial for maintaining customer trust. Data analytics can help reduce order errors by analyzing data from order processing systems, inventory records, and customer feedback. By identifying patterns and root causes of errors, companies can implement corrective measures to improve order accuracy. 3. **Real-Time Tracking**: Customers today expect real-time updates on their orders. Data analytics can integrate data from GPS devices, RFID tags, and other tracking systems to provide real-time visibility into the status of shipments. [This transparency enables customers to track their orders, anticipate delivery times, and plan accordingly.](https://nls.ca/services/transportation/) ## Shaping the Future of Logistics The logistics industry is changing rapidly, thanks to data analytics. Companies can now optimize their operations, make smart decisions, and improve customer satisfaction. As the industry evolves, the ability to use and understand data is the key to achieving excellence and staying competitive. Using data analytics in logistics is essential, not optional. Companies that adopt this technology will not only succeed but also lead in efficiency, innovation, and customer satisfaction. The future of logistics depends on data-driven strategies and now is the time to start. Gain a competitive edge through data-driven decision-making with NLS. [**Talk to our Expert Today**](https://nls.ca/quote/) to learn more. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics Strategy --- ### [The Role of Technology in Omnichannel Logistics](https://nls.ca/the-role-of-technology-in-omnichannel-logistics/) **Published:** August 7, 2024 **Author:** NLS Logistics Team **Content:** Logistics operations today face many challenges, from rising fuel costs to inefficient inventory management and delayed deliveries. Traditional methods of addressing these issues often relied on manual tracking, paper-based processes, and reactive problem-solving, which are no longer adequate for modern consumers. Enter the game-changing trio: the Internet of Things (IoT), data analytics, and integrated software systems. These technologies are revolutionizing the logistics landscape by providing real-time visibility, predictive insights, and seamless operations. In this blog, we will explore how these innovations [optimize ](https://nls.ca/omnichannel-logistics/)[omnichannel logistics](/omnichannel-logistics/)[operations,](https://nls.ca/omnichannel-logistics/) ensuring efficiency, cost-effectiveness, and enhanced customer satisfaction. ## What is Omnichannel Logistics? Omnichannel logistics involves [fulfilling customer orders through various channels](https://www.upperinc.com/blog/omnichannel-logistics/), such as online stores, physical retail locations, and direct-to-consumer deliveries. This approach ensures that customers can receive their purchases through their preferred method, whether it’s in-store pickup, home delivery, or collection from parcel lockers. This flexibility requires a sophisticated logistics system to manage and synchronize inventory across all channels. The goal is to provide a seamless and cohesive shopping experience across all touchpoints. It involves integrating various systems and processes to ensure that regardless of how a customer chooses to shop, their experience is smooth and efficient. This integration requires close collaboration between retailers, manufacturers, and logistics providers to meet and exceed consumer expectations effectively. ## How IoT, Data Analytics, and Integrated Software Systems Help Solve Omnichannel Logistics Challenges ### IoT in Omnichannel Logistics IoT technology is pivotal in providing real-time visibility and control over logistics operations. IoT utilizes different technologies to elevate your logistics operations. - **Real-Time Tracking:** IoT devices such as GPS sensors and RFID tags enable real-time tracking of shipments and assets. This capability allows logistics companies to monitor the precise location of goods, optimize routes, and ensure timely deliveries. - **Inventory Management:** IoT-enabled sensors and smart shelves automate inventory tracking, ensuring accurate stock levels and reducing the risk of stockouts or overstocking. This leads to better inventory management and cost savings. - **Fleet Management:** IoT devices monitor vehicle performance, driving behaviour, and route efficiency. This data helps in optimizing fleet operations, reducing fuel consumption, and improving driver safety. - **Predictive Maintenance:** By analyzing data from IoT sensors, logistics companies can foresee equipment failures and schedule maintenance ahead of time. This approach reduces downtime and helps extend the lifespan of assets. ### Data Analytics in Logistics Data analytics transforms vast amounts of data into actionable insights, enhancing decision-making and operational efficiency: - **Demand Forecasting:** Big data analytics processes historical sales data, market trends, and customer behaviour to predict future demand patterns. This helps optimize inventory levels and reduce stockouts or excess inventory. - **Route Optimization:** By analyzing data like traffic patterns, weather conditions, and past delivery times, logistics companies can find the most efficient routes. This helps reduce fuel use and delivery times. - **Risk Mitigation:** Data analytics helps identify potential risks such as supplier delays or adverse weather conditions. By anticipating these risks, logistics companies can take preventive measures to ensure supply chain resilience. - **Continuous Improvement:** Analytics provides insights into operational inefficiencies, allowing companies to implement targeted improvements and streamline processes. This leads to cost reduction and enhanced profitability. ### Integrated Software Systems in Omnichannel Logistics Integrated software systems unify various logistics functions, providing a cohesive and efficient framework: - **Seamless Integration:** It involves managing multiple channels and distribution points. Integrated software systems ensure seamless communication between different platforms, reducing the risk of lost orders and improving overall efficiency. - **Enhanced Inventory Management:** Software solutions automate inventory management processes, reducing human errors and ensuring timely replenishment of stock. This leads to better inventory control and customer satisfaction. - **Transportation Management:** Advanced transportation management systems (TMS) optimize route planning, monitor vehicle status, and ensure timely deliveries. This enhances the fulfillment rate and customer satisfaction. - **Customer Service:** Integrated software systems improve customer service by providing real-time updates on shipment status and enabling efficient handling of returns and reverse logistics. ## Transforming Logistics with Technology The integration of IoT, data analytics, and sophisticated software systems is revolutionizing logistics operations. IoT provides real-time visibility and control, data analytics offers actionable insights for better decision-making, and integrated software systems ensure [seamless operations across multiple channels](/omnichannel-logistics/). Together, these technologies enhance efficiency, reduce costs, and improve customer satisfaction, giving logistics companies a competitive edge in the dynamic market landscape. As the logistics industry evolves, adopting these innovations is crucial for staying ahead and meeting the ever-increasing demands of modern consumers. Facing challenges with your logistics operations? [Contact NLS today!](/quote/) With decades of experience and a team of dedicated experts, we offer tailored solutions to enhance your brand. Let us help streamline your logistics and drive your business to the next level. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Omnichannel --- ### [The Role of 3PL Providers in Modern Shipping](https://nls.ca/the-role-of-3pl-providers-in-modern-shipping/) **Published:** August 7, 2024 **Author:** NLS Logistics Team **Content:** With rising consumer expectations and increasingly complex global supply chains, businesses need to be flexible and efficient to stay ahead. The rise of Third-Party Logistics (3PL) providers has revolutionized how companies manage their logistics and shipping needs. By outsourcing logistics functions to specialized 3PL providers, businesses can streamline operations, cut costs, and focus on their core competencies. This blog will explore the critical role 3PL providers play in modern shipping and how they help businesses thrive in a dynamic marketplace. ### Understanding 3PL Providers Third-Party Logistics (3PL) providers are companies that manage outsourced logistics functions for businesses. Their services encompass a broad spectrum, including transportation, warehousing, inventory management, order fulfillment, packaging, freight forwarding, and customs brokerage. Essentially, 3PL providers act as an extension of a business’s logistics operations, leveraging their expertise and resources to enhance efficiency. ### Enhancing Shipping Efficiency 3PL services improve shipping efficiency through several strategies: 1. **Expertise and Knowledge:** 3PL services offer valuable industry expertise. They understand supply chain complexities, including international shipping regulations and customs requirements. 2. **Advanced Technology:** Technology investment is vital for logistics efficiency. 3PL providers use advanced Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and real-time tracking tools. Shipedge, for instance, offers WMS solutions that streamline inventory management and order processing, integrating seamlessly with existing systems. 3. **Economies of Scale:** Aggregating the shipping needs of multiple clients allows 3PL providers to achieve economies of scale. This means better rates with carriers, optimized transportation routes, and reduced shipping costs. National Logistics Services (NLS) uses its extensive network to offer [cost-effective shipping solutions across Canada.](/services/) ### Scalability and Flexibility As businesses grow, their logistics needs evolve. 3PL company offer the scalability and flexibility to adapt to these changes: 1. **Handling Demand Fluctuations:** 3PLs manage demand fluctuations, from seasonal spikes to sudden order increases. This ensures businesses can meet customer expectations without compromising service quality. 2. **Expanding into New Markets:** Entering new markets presents logistical challenges. 3PL providers offer solutions tailored to regional needs, including cross-border transport, customs clearance, and local distribution. [NLS provides various transportation options](/services/transportation/), such as full truckload (FTL), less-than-truckload (LTL), and intermodal services, to support diverse shipping requirements. ### Real-Time Visibility and Analytics Data-driven decision-making relies on real-time visibility and analytics. They offer tracking systems and reporting capabilities that give businesses a comprehensive view of their logistics operations: 1. **Enhanced Supply Chain Visibility:** Real-time tracking allows businesses to monitor shipments, spot potential issues, and take proactive measures. [NLS’s tracking capabilities enable accurate customer updates](/services/transportation/), improving overall customer experience. 2. **Data-Driven Insights:** Analyzing logistics data helps 3PL optimize inventory, streamline order fulfillment, and reduce costs. ### Risk Mitigation and Compliance Global supply chains come with risks, including regulatory compliance and security concerns. They help mitigate risks with effective strategies: 1. **Regulatory Expertise:** They stay updated on regulations and industry standards, ensuring businesses comply with international laws and avoid disruptions. 2. **Risk Management Protocols:** They implement robust risk management strategies, including security measures and contingency planning. Their expertise helps businesses minimize risks and strengthen supply chain resilience. ### Key Takeaways of this blog: Third-Party Logistics (3PL) providers significantly enhance shipping efficiency and scalability for businesses through their expertise and advanced technology. They streamline complex logistics operations, ensuring compliance with international regulations and effective shipment management. Using Warehouse Management Systems (WMS) and Transportation Management Systems (TMS), 3PL providers offer real-time tracking and optimization, leading to cost savings and improved operations. Their economies of scale allow for better carrier rates and optimized routes, reducing shipping costs. They adjust operations to handle demand fluctuations, maintaining service quality during peak periods. Additionally, real-time visibility and data-driven insights enable proactive decision-making, while robust risk management protocols ensure resilience against disruptions. In short, 3PL providers help businesses focus on what they do best by managing logistics, boosting efficiency, and supporting growth in a competitive market. ### Ready to Enhance your logistics? Achieve your business’s full potential with a reliable 3PL service that combines industry expertise with innovative solutions. Look no further than National Logistics Services. Our team is dedicated to delivering tailored logistics solutions that meet your unique needs and drive your business success. [Connect with us](/quote/) to explore how we can support your logistics and supply chain goals with confidence. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Shipping --- ### [Lulus' Fashion Diversifies Shipping, Tesla Pushes for Electric Trucks, and Robotic Cargo Management](https://nls.ca/lulus-fashion-and-tesla-electric-trucks-and-robotic-cargo-management/) **Published:** August 7, 2024 **Author:** NLS Logistics Team **Content:** Lulu’s Fashion Lounge Holdings saved money in Q1 by diversifying shipping carriers. At the Advanced Clean Truck Expo, Tesla’s Semi executive urged faster adoption of electric trucks. Autonomous robots now handle cargo at Munich Airport. Toyota launched Tri-gen, a renewable energy system at the Port of Long Beach. Container freight rates from Asia to Europe surged 30% as large ships divert from the Red Sea due to Houthi attacks. ## [**Shipping Carrier Diversification Yields Q1 Savings for Lulus**](https://www.supplychaindive.com/news/lulus-q1-parcel-delivery-carrier-diversification/716604/) Lulu’s Fashion Lounge Holdings saved money in Q1 by diversifying shipping carriers, according to CFO Tiffany Smith. This strategy led to a nearly 16% year-over-year decrease in cost of revenue, despite a 17% drop in total orders as the brand targets more profitable customers, noted CEO Crystal Landsem. [Source: ](https://www.insidelogistics.ca/disruption/unctad-releases-report-on-shipping-disruptions-187508/)[Supply Chain Dive](https://www.supplychaindive.com/news/lulus-q1-parcel-delivery-carrier-diversification/716604/) ## [](https://www.insidelogistics.ca/manufacturing/ontarios-critical-minerals-supply-chain-get-funding-boost-188140/)**[Tesla Urges Trucking Industry to Go Electric](https://www.freightwaves.com/news/tesla-to-trucking-industry-step-up-your-electric-game)** At the Advanced Clean Truck Expo, Tesla’s Semi executive Dan Priestley urged truck makers to accelerate electric truck adoption. Highlighting the Tesla Semi’s advantages, he pushed for rapid scaling and industry-wide use of Tesla’s charging standard. Tesla plans to produce 50,000 Semis annually by 2026, with PepsiCo receiving 50 more soon. Source: [Freight Waves](https://www.freightwaves.com/news/tesla-to-trucking-industry-step-up-your-electric-game)[](https://www.supplychaindive.com/news/air-cargo-rates-e-commerce-volumes-february-clive-data-services/710620/) ## [](https://www.insidelogistics.ca/mergers-acquisitions/mullen-group-acquires-b-c-logistics-company-188127/)**[Autonomous Robots Manage Cargo at Munich Airport](https://www.insidelogistics.ca/automation/autonomous-robots-handle-cargo-at-munich-airport-188195/)** Autonomous robots, including a “robot dog” and transport robots, are now handling cargo at Munich Airport. As part of the €7 million Digital Testbed Air Cargo (DTAC) project, these robots enhance efficiency by performing labour-intensive tasks, aiming to optimize air freight through digitization and better networking. Source: [Inside Logistics](https://www.insidelogistics.ca/automation/autonomous-robots-handle-cargo-at-munich-airport-188195/) ## **[Freight Rates Surge Due to Red Sea Diversions](https://www.wsj.com/business/logistics/ship-freight-rates-soar-as-red-sea-diversions-become-a-norm-79f33b7c)** Container freight rates from Asia to Europe have surged 30% as large ships divert from the Red Sea due to Houthi attacks. This disruption has increased costs and potential delays, with importers facing higher expenses and struggling to secure shipments. Longer routes and higher fuel consumption further drive up rates, highlighting geopolitical risks in global trade. Source:[ ](https://www.wsj.com/articles/nikolas-rollout-of-hydrogen-trucks-is-hitting-supply-chain-hurdles-322823c2)[The Wall Street Journal](https://www.wsj.com/business/logistics/ship-freight-rates-soar-as-red-sea-diversions-become-a-norm-79f33b7c) ## [](https://www.supplychaindive.com/news/fedex-express-alerts-delivery-delays-severe-weather-tennessee-michigan/715697/)**[Toyota Launches Renewable Energy System at Long Beach Port](https://www.supplychaindive.com/news/toyota-tri-gen-polb-operations-renewable-electricity-hydrogen/716949/)** Toyota Motor North America and FuelCell Energy launched Tri-gen, a renewable energy system at the Port of Long Beach. Producing renewable electricity, hydrogen, and water from biogas, Tri-gen powers Toyota’s largest North American vehicle-processing facility, which handles 200,000 Toyota and Lexus vehicles annually. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/toyota-tri-gen-polb-operations-renewable-electricity-hydrogen/716949/) Are your logistics requirements being effectively addressed? Let’s explore your [eCommerce fulfillment strategies](/services/e-commerce/) if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canadians Seek Value, Drone Delivery Costs, and Tech in Supply Chains](https://nls.ca/drone-delivery-costs-and-values-in-supply-chains/) **Published:** August 7, 2024 **Author:** NLS Logistics Team **Content:** PwC Canada’s 2024 survey reveals 44% of Canadians see inflation as the top threat, with 43% ready to switch to brands offering better value. Despite advances, drone delivery remains unprofitable for companies like Walmart, Amazon, and DoorDash. Alithya Group Inc.’s 2024 report shows manufacturers rapidly adopting automation, AI, and analytics to improve supply chains. The Port of Baltimore is fully operational after clearing the bridge collapse wreckage. New Balance is expanding its trade-in program with Archive to nearly 100 stores, supporting its sustainability goals. ## [**Canadians Prioritize Value and Trust Amid Inflation: PwC Report**](https://retail-insider.com/retail-insider/2024/06/consumers-in-canada-prioritize-value-and-trust-amid-inflation-concerns-pwc-report/) PwC Canada’s 2024 Voice of the Consumer survey finds 44% of Canadians see inflation as the top threat, with 43% willing to switch to brands offering better value. Despite high living costs, many are prepared to pay more for sustainable products. Trust and transparency are vital, particularly in data handling. PwC Canada’s National Consumer Markets Leader underscores the need for retailers to deliver clear value to maintain consumer loyalty. [Source: ](https://www.insidelogistics.ca/disruption/unctad-releases-report-on-shipping-disruptions-187508/)[Retail Insider](https://retail-insider.com/retail-insider/2024/06/consumers-in-canada-prioritize-value-and-trust-amid-inflation-concerns-pwc-report/) ## [**Drone Delivery’s Next Challenge Is How to Clear Cost Hurdles**](https://www.wsj.com/articles/drone-deliverys-next-challenge-is-how-to-clear-cost-hurdles-a8150efe) While drone delivery tech advances, profitability remains a challenge, companies like Walmart, Amazon, and DoorDash are testing services in select U.S. regions to cut delivery times and emissions. Despite overcoming technical and regulatory issues, high costs hinder wider rollout. Significant investments aim to achieve fuel savings, faster deliveries, and reach underserved areas. The sector’s economic viability is still uncertain. Source: [The Wall Street Journal](https://www.wsj.com/articles/drone-deliverys-next-challenge-is-how-to-clear-cost-hurdles-a8150efe) ## [**Manufacturers Adopting Tech to Meet Supply Chain Goals**](https://www.insidelogistics.ca/technology/manufacturers-adopting-new-technology-to-meet-supply-chain-goals-says-report-188458/) Alithya Group Inc.’s 2024 Manufacturing Trends report reveals manufacturers are rapidly adopting technologies like process automation, AI, and predictive analytics to enhance supply chain, quality control, and cybersecurity. Over 60% plan to invest in automation, while efforts also focus on supply chain resilience, cybersecurity measures, and using AI for operational efficiency and predictive maintenance. Source: [Inside Logistics](https://www.insidelogistics.ca/technology/manufacturers-adopting-new-technology-to-meet-supply-chain-goals-says-report-188458/) ## [**Port of Baltimore Reopens After Bridge Collapse**](https://www.supplychaindive.com/news/port-of-baltimore-fort-mchenry-channel-reopening-future/718633/) With the Francis Scott Key Bridge collapse wreckage cleared, the Port of Baltimore is now fully operational. Although vessel counts may not return to previous levels until 2025, port leaders are optimistic about regaining customers. Despite diversions to other ports, shippers and carriers have shown strong intentions to return, reinforcing the port’s critical role in Maryland’s economy. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/port-of-baltimore-fort-mchenry-channel-reopening-future/718633/) ## [**New Balance Expands Trade-In Program with Archive**](https://www.forbes.com/sites/sharonedelson/2024/06/14/new-balance-scales-trade-in-program-with-help-from-archive/) New Balance, partnering with Archive, is scaling its trade-in program to nearly 100 stores. Customers can trade in used items for vouchers towards new purchases. This initiative supports New Balance’s sustainability goals, aiming for a 50% reduction in emissions by 2030, and promotes a circular model by recycling end-of-life products. Source:[ ](https://www.wsj.com/articles/nikolas-rollout-of-hydrogen-trucks-is-hitting-supply-chain-hurdles-322823c2)[Forbes](https://www.forbes.com/sites/sharonedelson/2024/06/14/new-balance-scales-trade-in-program-with-help-from-archive/) Are your logistics requirements being effectively addressed? Let’s explore your [eCommerce fulfillment strategies](/services/e-commerce/) if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Reclaiming Middle-Class Shoppers, Millennials’ Luxury Spending, & Ray-Ban’s $1.5B Move](https://nls.ca/luxury-brands-reclaiming-middle-class-shoppers/) **Published:** August 7, 2024 **Author:** NLS Logistics Team **Content:** Rising prices have led middle-class customers to shy away from luxury brands, impacting profits. Meanwhile, affluent Millennials are driving luxury item purchases, with 63% buying and 51% planning to spend more. Essilor Luxottica’s $1.5 billion acquisition of Supreme highlights a shift towards luxury apparel. In Canada, retail sales dipped by 0.8% in May, though Colliers reports increased foot traffic in stores due to population growth and essential shopping. > ## [**How Luxury Brands Can Reclaim Middle-Class Shoppers**](https://www.wsj.com/business/retail/luxury-brands-prices-middle-class-09485d7f?st=n05vlw6kzprwy21&reflink=article_copyURL_share) Rising prices have pushed middle-class customers away from luxury brands like Burberry and Yves Saint Laurent, leading to declining profits. With these consumers making up over half of global luxury sales, brands are now cutting prices to regain their business. Economic pressures in markets like China and the U.S. have reduced spending, urging the industry to re-engage with this crucial segment to avoid losing them to more affordable options. [Source: ](https://www.insidelogistics.ca/disruption/unctad-releases-report-on-shipping-disruptions-187508/)[The Wall Street Journal](https://www.wsj.com/business/retail/luxury-brands-prices-middle-class-09485d7f?st=n05vlw6kzprwy21&reflink=article_copyURL_share) ## [Millennials’ Status-Driven Luxury Spending](https://www.forbes.com/sites/pamdanziger/2024/07/18/status-drives-millennials-to-spend-more-on-luxury-goods-is-conspicuous-consumption-coming-back/) Boston Consulting Group’s survey shows affluent Millennials prefer luxury goods over experiences, with 63% buying luxury items and 51% planning to spend more. Driven by a desire for status and prestige, 54% want to display their wealth, influenced by social media. This trend contrasts with older generations, who are cutting back on luxury spending, revealing changing motivations in the market. Source: [Forbes](https://www.forbes.com/sites/pamdanziger/2024/07/18/status-drives-millennials-to-spend-more-on-luxury-goods-is-conspicuous-consumption-coming-back/) ## [**EssilorLuxottica maker Ray-Ban Buys Supreme for $1.5 Billion**](https://www.reuters.com/markets/deals/essilorluxottica-buy-supreme-heidelberg-engineering-2024-07-17/) EssilorLuxottica, known for Ray-Ban, will acquire Supreme from VF Corporation for $1.5 billion, marking its first apparel purchase. The deal aims to diversify its portfolio and engage with a younger audience, including Generation Z. It also includes an 80% stake in Heidelberg Engineering, boosting its medical technology presence. The acquisition, closing by the end of 2024, will leverage Supreme’s brand while VF Corp shifts focus to its turnaround strategy. Source: [Reuters](https://www.reuters.com/markets/deals/essilorluxottica-buy-supreme-heidelberg-engineering-2024-07-17/) ## [**Canadian Retail Sales Fall in May**](https://retail-insider.com/retail-insider/2024/07/canadian-retail-sales-dip-in-may-statistics-canada/) Retail sales in Canada fell 0.8% to $66.1 billion in May, with declines in most sectors, especially food and beverage. Core retail sales dropped 1.4%, and e-commerce sales fell 3.6%. A preliminary June estimate shows a 0.3% decrease. TD Economics predicts a Bank of Canada rate cut due to slowed spending. Meanwhile, Salesforce data shows increased discounting and growth for non-Amazon retailers during Prime Day, despite ongoing high inflation and interest rates. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/07/canadian-retail-sales-dip-in-may-statistics-canada/) ## [**Canadian Retail Foot Traffic Up Amid Population Growth**](https://retail-insider.com/retail-insider/2024/07/canadian-retail-foot-traffic-rises-driven-by-population-growth-and-essential-shopping-colliers-report/) Colliers reports rising foot traffic in Canadian retail stores, driven by population growth and essential shopping. Groceries and fast food see increased visits, while home improvement stores benefit from high traffic. Fitness chains experience declines. Colliers predicts potential slowdowns due to stricter temporary resident rules and a weakening job market. Source:[ ](https://www.wsj.com/articles/nikolas-rollout-of-hydrogen-trucks-is-hitting-supply-chain-hurdles-322823c2)[Retail Insider](https://retail-insider.com/retail-insider/2024/07/canadian-retail-foot-traffic-rises-driven-by-population-growth-and-essential-shopping-colliers-report/) Are your [omnichannel logistics](https://nls.ca/) requirements being effectively addressed? Let’s explore your [eCommerce fulfillment strategies](/services/e-commerce/) if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Back-to-School: In-Store Trends, Supply Chain Risks, & Customer Retention](https://nls.ca/back-to-school-trends-supply-chain-risks-customer-retention/) **Published:** August 15, 2024 **Author:** NLS Logistics Team **Content:** A Retail Council of Canada survey shows 72.7% of consumers will spend over $50 on back-to-school shopping in 2024, with 85% maintaining or increasing their budget. Retailers face supply chain issues from wildfires and delays, risking shortages. Shoppers are prioritizing value, benefiting discount stores, while full-price retailers struggle. Amazon Prime Day saw over 80% shopper loyalty, and Drewry’s World Container Index dropped 3% to $5,551 USD per 40-ft container. ## **[In-Store Shopping Favoured for Back-to-School 2024: RCC Report](https://retail-insider.com/retail-insider/2024/08/back-to-school-2024-in-store-shopping-remains-the-preferred-choice-for-consumers-retail-council-of-canada-report/)** A Retail Council of Canada (RCC) survey shows 72.7% of consumers plan to spend over $50 on back-to-school shopping in 2024, with 85% maintaining or increasing spending. Nearly 75% prefer in-store shopping, reversing the pandemic trend. More shoppers are preparing early, with 37.1% making purchases 2-4 weeks before school starts. The retail sector employs over 2.3 million Canadians and generates more than $91 billion annually. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/08/back-to-school-2024-in-store-shopping-remains-the-preferred-choice-for-consumers-retail-council-of-canada-report/) ## **[Canadian Retail Supply Chains at Risk](https://retail-insider.com/bulletin/2024/07/canadian-retail-supply-chains-face-multiple-threats/)** Canadian retailers are facing supply chain disruptions due to wildfires and delays at the Port of Vancouver, potentially risking inventory shortages for the back-to-school season. Wildfires are impacting rail operations, while delays at ports contribute to the uncertainty. To mitigate these risks, retailers are increasing inventory levels and exploring alternative shipping methods. Experts emphasize the importance of leveraging technology and strong leadership to navigate these challenges and ensure supply chain resilience. Source: [Retail Insider](https://retail-insider.com/bulletin/2024/07/canadian-retail-supply-chains-face-multiple-threats/) ## **[Winning Over Customers During Inflation: Beyond Just Price](https://www.retaildive.com/news/win-over-customers-inflation-price-quality-value/722813/)** Consumers are prioritizing value and quality over price. Retailers emphasizing high quality, such as dollar stores and off-price retailers, are thriving, while those selling full-price items struggle. Brands like Abercrombie & Fitch and Warby Parker are succeeding by focusing on quality and value. Delivering perceived value is crucial for attracting and retaining customers. Source:[ Retail Dive](https://www.retaildive.com/news/win-over-customers-inflation-price-quality-value/722813/) ## **[Amazon Prime Day Tops Summer Sales for Loyalty and Growth](https://www.retaildive.com/news/amazon-prime-day-shopper-loyalty-summer-sales-events/723821/)** Amazon Prime Day led in customer loyalty this summer, with over 80% of shoppers buying only from Amazon, according to Earnest Analytics. Amazon reached a record $14.2 billion in online spending during the event. Meanwhile, TikTok Shop’s Deals For You Days saw a notable 81% increase in online sales compared to January, gaining a significant share of U.S. e-commerce. Source: [Retail Dive](https://www.retaildive.com/news/amazon-prime-day-shopper-loyalty-summer-sales-events/723821/) ## **[Ocean Container Rates Decline for Third Week](https://www.insidelogistics.ca/containers/ocean-container-rates-continue-to-decline-188929/)** Drewry’s World Container Index has dropped 3% to $5,551 USD per 40-ft container as rates continue to decline. The current rate is 47% below the pandemic peak but remains significantly higher than pre-pandemic levels. Some experts think shipping disruptions may stabilize rates in the near future. Source: [Inside Logistics](https://www.insidelogistics.ca/containers/ocean-container-rates-continue-to-decline-188929/) Is your business prepared for the BFCM 2025 season? Let’s explore your eCommerce fulfillment strategies if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Adapting to Consumer Expectations in an Omnichannel World](https://nls.ca/consumer-expectations-in-omnichannel/) **Published:** August 20, 2024 **Author:** NLS Logistics Team **Content:** Consumers have higher expectations than ever before. They want seamless shopping experiences across various platforms, such as online, in-store, and mobile apps. This shift in consumer behavior is driving the need for omnichannel logistics. It’s now essential to provide consistent and efficient service across all touchpoints. ### Changing Consumer Expectations and Omnichannel Logistics The modern consumer expects a seamless transition between online and offline shopping experiences. Customers want consistent service and efficiency, whether they’re ordering a product online for home delivery or reserving an item for in-store pickup. This expectation stems from the convenience and immediacy that e-commerce giants offer, which set new standards for delivery speed, accuracy, and overall service quality. To remain competitive, [retailers must adapt swiftly to these heightened expectations, making omnichannel logistics an essential component of their strategy](https://nls.ca/omnichannel-logistics/). Omnichannel logistics involves integrating various sales channels into a cohesive system that ensures a consistent and unified customer experience. This approach meets consumer demands for convenience and flexibility and enhances customer loyalty and drives sales. As [the complexity of managing multiple channels increases, retailers are increasingly turning to 3PL providers](https://nls.ca/direct-to-consumer-logistics/) to help navigate these challenges effectively. ### The Role of 3PL Providers in Omnichannel Adaptation Third-party logistics providers are essential allies for retailers aiming to meet the demands of omnichannel logistics. By outsourcing logistics operations to 3PLs, retailers can tap into specialized expertise and resources that optimize the management of inventory, fulfillment, and delivery. 3PLs offer scalable solutions that accommodate fluctuations in demand, ensuring that retailers can consistently meet customer expectations, even during peak seasons. ### Optimizing Omnichannel Logistics with Data Analytics Data analytics has become a cornerstone in the optimization of omnichannel logistics. By analyzing data from various sales channels, retailers can gain deep insights into consumer behaviour, preferences, and demand patterns. These insights are crucial for accurately forecasting demand, managing inventory, and optimizing delivery routes. Predictive analytics allows retailers to anticipate demand spikes and adjust inventory levels accordingly, reducing the risk of stockouts or overstocking. This proactive approach not only minimizes costs but also ensures that products are available when and where customers need them. Additionally, route optimization software enhances the efficiency of delivery processes by minimizing travel time and costs, which ultimately leads to higher customer satisfaction. The power of data analytics extends beyond operational efficiency. It enables retailers to personalize customer experiences, tailoring offerings to individual preferences and thereby increasing engagement and loyalty. In a market where personalized service can be a significant differentiator, data-driven insights are invaluable. ### Emerging Trends and Innovations in Omnichannel Logistics As the retail sector continues to evolve, several [emerging trends and innovations will shape the future of omnichannel logistics](https://nls.ca/services/transportation/): 1. **Real-Time Inventory Management:** Technologies like RFID and IoT devices are revolutionizing inventory management by enabling real-time tracking across all channels. This ensures that stock levels are accurate, reducing inefficiencies and enhancing the overall customer experience. 2. **Personalized Customer Experiences:** By leveraging data analytics, retailers can create personalized shopping experiences that cater to individual consumer preferences. This approach not only enhances customer satisfaction but also fosters long-term loyalty. 3. **Flexible Fulfillment Options:** Consumers increasingly expect a range of fulfillment options, such as home delivery, in-store pickup, and same-day shipping. Retailers that offer these choices can cater to diverse customer needs, thereby improving convenience and satisfaction. 4. **Sustainable Practices:** As consumers become more environmentally conscious, retailers are adopting sustainable logistics practices. These include using eco-friendly packaging, optimizing delivery routes to reduce carbon emissions, and offering carbon-neutral delivery options. Sustainability is becoming a key factor in consumer purchasing decisions, and retailers that prioritize it are likely to see increased customer loyalty. 5. **Advanced Automation and Robotics:** The integration of automation and robotics in warehouses and distribution centres is another trend gaining traction. These technologies improve the efficiency and accuracy of order fulfillment, enabling retailers to meet the demands of omnichannel logistics more effectively. The omnichannel world presents both challenges and opportunities for retailers. Adapting to changing consumer expectations is not just about meeting demands; it’s about exceeding them. Retailers can improve how they move and store products and give great service to customers by using 3PL providers, analyzing data, and keeping up with new trends. As the retail landscape continues to evolve, those who remain agile, innovative, and customer-focused will thrive in this dynamic environment. If you’re facing challenges in your logistics operations or simply want to stay ahead of the curve, our team is here to help. [Book a consultation with us today](https://nls.ca/quote/) to discuss how we can support your business in meeting and exceeding customer expectations through expert logistics solutions. Let’s work together to ensure your business thrives in the omnichannel world. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Fulfillment, Omnichannel --- ### [The Role of Technology in Modern Retail Shipping](https://nls.ca/the-role-of-technology-in-modern-retail-shipping/) **Published:** August 21, 2024 **Author:** NLS Logistics Team **Content:** How do you keep up with the demands of a world where customers expect their purchases delivered faster than ever? For retailers, the solution lies in leveraging the latest technologies that are transforming modern retail shipping operations. With advancements in automated fulfillment systems, real-time tracking, and AI-driven logistics, shipping has become a strategic part of the customer experience. In this blog, we’ll explore the cutting-edge technologies that are transforming retail shipping, offer insights into managing international logistics for global expansion, and discuss how strategic shipping solutions can enhance customer satisfaction and foster repeat business. ### Modern Technologies Transforming Shipping Operations The retail shipping landscape is undergoing a profound transformation, driven by several cutting-edge technologies: 1. **Automated Fulfillment Systems**: Automation is revolutionizing how retailers manage their warehouses. Automated fulfillment systems streamline the entire process—from picking and packing to shipping—by reducing human error and significantly increasing efficiency. These systems allow retailers to process large volumes of orders with remarkable speed and accuracy, which is essential in meeting today’s consumer demand for faster delivery times. Whether it’s through robotic picking systems or conveyor-based sorting solutions, automation is the backbone of modern fulfillment operations, enabling retailers to keep pace with ever-increasing customer expectations. 2. **Real-Time Tracking**: The days of customers anxiously waiting for their orders without any idea of when they will arrive are long gone. [Real-time tracking technology has become a standard expectation, providing transparency and visibility into every step of the shipping process](https://nls.ca/services/transportation/). This technology benefits both retailers and customers by offering up-to-the-minute updates on shipment status, estimated delivery times, and any potential delays. For retailers, real-time tracking reduces the volume of customer service inquiries and builds trust, while for customers, it offers peace of mind and a greater sense of control over their purchases. 3. **AI-Driven Logistics**: [Artificial intelligence (AI) is playing an increasingly crucial role in optimizing logistics operations](https://existek.com/blog/ai-in-logistics/). By analyzing vast amounts of data, AI can improve inventory management, forecast demand with greater accuracy, and optimize delivery routes to reduce costs and improve service quality. For example, AI-driven algorithms can predict which products are likely to be in high demand in specific regions, enabling retailers to position inventory more strategically. This not only speeds up delivery times but also minimizes the risk of stockouts and overstocking, leading to more efficient and cost-effective operations. ### Managing International Shipping for Global Expansion Expanding into international markets presents a wealth of opportunities for retailers, but it also comes with a unique set of challenges, particularly in shipping. Here are some key strategies for effectively managing international shipping: 1. **Understand Customs Regulations** Navigating the complex web of customs regulations is crucial for any retailer looking to expand globally. It’s essential to familiarize yourself with the specific customs duties, taxes, and documentation requirements of the countries you plan to ship to. Failure to comply with these regulations can result in delays, additional costs, or even the seizure of goods. Retailers should invest in software solutions that automate customs documentation and ensure compliance with local laws, helping to smooth the path for international shipments. 2. **Partner with Reliable Carriers** The choice of carrier can make or break your international shipping strategy. This blog will discuss how changing expectations are affecting logistics strategies. [It will also explore the important role of third-party logistics (3PL) providers](https://nls.ca/omnichannel-logistics/) and the impact of data analytics. Additionally, it will cover the trends that will shape the future of retail logistics. This is especially important when dealing with regions that have complex logistical challenges, where local knowledge and expertise can be the difference between a smooth delivery and a logistical nightmare. 3. **Optimize Packaging** Packaging plays a critical role in international shipping, not just in protecting products during transit but also in controlling costs. Using the right packaging materials and techniques can reduce the risk of damage, minimize shipping costs, and even enhance your brand’s image. Additionally, with the growing emphasis on sustainability, opting for eco-friendly packaging solutions can resonate with environmentally conscious consumers and help reduce your carbon footprint. 4. **Leverage Technology** Technology is an indispensable tool in managing international shipping complexities. From software that automates customs documentation to systems that provide real-time tracking across borders, leveraging the right technologies can streamline your international shipping processes. By integrating these technologies into your supply chain, you can improve efficiency, reduce the risk of errors, and provide a better experience for your international customers. ### Enhancing Customer Experience with Strategic Shipping Solutions Shipping isn’t just about getting products from point A to point B—it’s a critical component of the overall customer experience. Strategic shipping solutions can significantly enhance customer satisfaction, foster loyalty, and drive repeat business. Here’s how: 1. **Transparent Communication** Keeping customers informed about their orders is key to building trust and reducing anxiety. [Providing real-time tracking, timely notifications, and clear communication about any delays or issues ensures that customers feel in control and valued](https://nls.ca/services/transportation/). Transparency in shipping processes can turn a routine delivery into a positive customer experience, reinforcing brand loyalty and encouraging repeat purchases. 2. **Flexible Delivery Options** One size doesn’t fit all when it comes to delivery. Offering a range of delivery options, such as standard, expedited, and same-day shipping, caters to different customer needs and preferences. For example, some customers may prioritize cost over speed, while others might be willing to pay a premium for faster delivery. By providing flexible options, retailers can differentiate themselves in a crowded market and appeal to a broader audience. 3. **Cost-Effective Shipping** [While fast delivery is important, it’s equally crucial to manage shipping costs effectively](https://nls.ca/services/transportation/). Retailers must find the right balance between delivery speed and cost to meet customer expectations without eroding profit margins. Clear communication about shipping costs at checkout is essential to avoid surprises and build customer trust. Offering free shipping thresholds can also encourage larger orders, helping to offset shipping costs while enhancing customer satisfaction. ### Conclusion Technology is not just an enabler in modern retail shipping—it’s a game-changer. Automated fulfillment systems, real-time tracking, and AI-driven logistics are transforming how retailers manage their shipping operations, making them more efficient, cost-effective, and customer-centric. By strategically managing international shipping and leveraging technology to enhance the customer experience, retailers can expand their global reach and build lasting customer relationships. As technology evolves, those who embrace these advancements and integrate them into their operations will position themselves for success in the competitive retail landscape. If you’re looking to optimize your shipping operations or expand your global reach, our experts are here to guide you. **[Schedule a consultation with us today](https://nls.ca/quote/)** to discover how our technology-driven solutions can help you navigate the complexities of modern retail shipping and deliver exceptional customer experiences. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Fulfillment, Logistics Strategy, Shipping --- ### [Inflation impacts back-to-school, online fraud rises, and Deloitte forecasts modest holiday growth](https://nls.ca/inflation-online-fraud-holiday-growth/) **Published:** September 13, 2024 **Author:** NLS Logistics Team **Content:** Recently in Logistics: Inflation rates have affected 73% of back-to-school shoppers, PacSun is dealing with an increase in fraudulent returns, Deloitte predicts holiday sales will only grow from 2.3% to 3.3%, Retailers are turning to AI and social media, with 57% of U.S. retailers boosting their ad spend and new eCommerce trends are pointing to more intuitive AI-driven shopping, and an enhanced return processes. Learn more by reading our latest logistics update ## **Inflation’s impact on back-to-school shopping in Canada in 2024** As back-to-school shopping ends, 73% of consumers have felt the impact of inflation. Parents are reusing items and buying second-hand to save, while electronics purchases have dropped. Store visits to Walmart and Dollarama stay high for value and convenience. Only 3% of shoppers prioritize sustainability, focusing more on affordability and quick, cost-effective shopping. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/08/sticker-shock-how-inflation-is-impacting-back-to-school-shopping-in-2024/?utm_source=Retail+Insider+Newsletter&utm_campaign=0a90a64f84-EMAIL_CAMPAIGN_2024_08_30_03_09&utm_medium=email&utm_term=0_-0a90a64f84-%5BLIST_EMAIL_ID%5D) ## **Online Returns Fraud Costs Retailers Billions Through Telegram** PacSun saw a rise in fraudulent returns this year, with one case involving $24,000 worth of bogus items. Fraudsters manipulate return labels and share tips on Telegram, tricking retailers into issuing refunds for empty packages. In 2023, over $100 billion in merchandise was fraudulently returned. Retailers are now tightening return policies and taking legal action to fight back. Source: [The Wall Street Journal](https://www.wsj.com/articles/online-returns-fraud-finds-a-home-on-telegram-costing-retailers-billions-42efbed7?mod=logistics-report_lead_story) ## **Deloitte Forecasts Moderate Holiday Sales Growth** Deloitte predicts holiday sales growth of 2.3% to 3.3% from November to January, slower than last year’s 4.3% but still positive. Total sales could reach $1.59 trillion, with ecommerce driving growth, expected to rise 7% to 9%. Inflation, while easing, still impacts consumer spending, with savings down and credit card debt rising. Retailers focusing on value and convenience will benefit from consumer loyalty this season. Source: [Forbes](https://www.forbes.com/sites/joanverdon/2024/09/12/moderate-holiday-sales-growth-of-23-to-33-forecast-by-deloitte/) ## **Retailers Focus on AI, Social Media, and Discounts for Holidays** A new report from Fiverr shows retailers are boosting AI and social media strategies for the holidays, with 57% of U.S. retailers investing in social media ads. Key concerns include inflation and staffing shortages, but retailers are also offering deeper discounts. Gen-Z is a key target, with 54% using TikTok shop, and 68% of businesses using AI to streamline operations. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/08/retailers-intensify-focus-on-ai-social-media-and-deep-discounts-for-holidays-fiverr-report/) ## **Top E-Commerce Trends Changing How We Shop in 2024** In 2024, e-commerce will evolve with intuitive shopping experiences powered by generative AI, the growing influence of the TikTok economy, and revamped return processes. Consumers now expect personalized online shopping, hassle-free returns, and viral marketing from social media platforms like TikTok. These trends highlight the need for brands to stay ahead with new technologies, cater to digital consumers, and improve customer loyalty. Source: [Forbes](https://www.forbes.com/sites/michelleevans1/2024/01/25/top-e-commerce-trends-changing-how-we-shop-in-2024/?sh=f50880647710&utm_source=dtcdaily.beehiiv.com&utm_medium=newsletter&utm_campaign=friday-q-as) Are your logistics requirements being effectively addressed? Let’s explore your eCommerce fulfillment strategies if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Innovative Logistics Solutions for E-commerce Retailers](https://nls.ca/innovative-logistics-solutions-for-e-commerce/) **Published:** August 21, 2024 **Author:** NLS Logistics Team **Content:** [The e-commerce landscape is a high-speed race where swift, reliable delivery is the ultimate finish line](https://www.sciencedirect.com/topics/social-sciences/e-commerce). To outpace competitors and deliver exceptional customer experiences, retailers must revolutionize their logistics operations. This article explores the cutting-edge logistics innovations that are transforming supply chains, conquering seasonal challenges, and enabling seamless omnichannel fulfillment. We’ll uncover how these advancements, often powered by third-party logistics (3PL) experts, are propelling e-commerce businesses to new heights of success. ### The Role of Third-Party Logistics (3PL) Companies Third-party logistics (3PL) companies have emerged as crucial partners for e-commerce retailers. By outsourcing logistics functions, retailers can focus on core competencies while leveraging the expertise of 3PL providers to optimize their supply chain. 3PL companies offer a wide range of services, including warehousing, transportation, inventory management, and order fulfillment. Their [advanced technology and infrastructure make it easier to handle the challenges of e-commerce logistics](https://nls.ca/services/e-commerce/). This includes managing a wide range of products, processing large numbers of orders, and ensuring timely deliveries. ### Overcoming Seasonal Demand Spikes Seasonal fluctuations in demand can pose significant challenges for e-commerce retailers. 3PL companies play a vital role in helping retailers navigate these peaks by providing flexible and scalable solutions. - **Demand Forecasting and Capacity Planning:** 3PL providers can analyze historical sales data to predict demand patterns and optimize inventory levels accordingly. - **Flexible Warehousing and Fulfillment:** 3PL companies offer [flexible warehousing options and can quickly scale their operations to handle more orders during busy seasons.](https://nls.ca/services/distribution-and-replenishment/) - **Transportation Management:** Effective transportation planning is essential for timely deliveries during peak periods. 3PL providers can optimize shipping routes, leverage multiple carriers, and implement real-time tracking to ensure on-time delivery. ### The Power of Omnichannel Logistics Omnichannel Logistics, which offers customers a seamless shopping experience across multiple channels, is becoming increasingly important. 3PL companies can support retailers in their omnichannel journey by providing the following services: - **Inventory Management:** Centralized inventory management across different sales channels ensures product availability and efficient fulfillment. - **Order Fulfillment:** 3PL providers can handle orders from various channels, including online, in-store, and mobile, providing a consistent customer experience. - **Returns Management:** Efficiently processing returns from different channels is crucial for customer satisfaction. 3PL companies can streamline the returns process and optimize reverse logistics. ### Emerging innovative logistics solutions To stay ahead of the competition, e-commerce retailers and 3PL companies must embrace emerging technologies and trends: - **Automation:** Robotics and automation can improve warehouse efficiency, reduce labor costs, and increase order accuracy. - **Artificial Intelligence (AI):** AI-powered systems can optimize inventory management, route planning, and demand forecasting. - **Last-mile Delivery Innovations:** Options like drone delivery, locker systems, and crowdsourced delivery can enhance customer convenience and speed up deliveries. - **Sustainability**: As consumers grow more concerned with environmental impact, 3PL companies help retailers reduce their carbon footprint by implementing sustainable packaging and transportation practices. By leveraging innovative logistics solutions and partnering with experienced 3PL providers, e-commerce retailers can overcome challenges, improve operational efficiency, and deliver exceptional customer experiences. NLS offers comprehensive logistics solutions, from warehousing and transportation to order fulfillment and returns management. [Learn how we can help you](https://nls.ca/quote/) optimize operations, enhance customer satisfaction, and achieve sustainable growth. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics Strategy --- ### [The Future of Last-Mile Delivery: Trends to Watch](https://nls.ca/the-future-of-last-mile-delivery/) **Published:** August 21, 2024 **Author:** NLS Logistics Team **Content:** The final leg of the supply chain, [last-mile delivery, has emerged as a critical battleground for retailers seeking to gain a competitive edge.](https://www.researchgate.net/publication/378430660_Last_mile_delivery_service_as_a_crucial_factor_for_business_success_Companies'_and_consumers'_perspectives_and_challenges) Consumer expectations for swift, convenient, and transparent delivery services have skyrocketed, placing immense pressure on businesses to innovate and optimize their logistics operations. As e-commerce continues its relentless growth, the efficiency and effectiveness of last-mile delivery have become paramount to customer satisfaction and overall business success. This article explores the latest trends and smart ideas for getting your products to customers. We’ll look at ways to save money without bad service, and how to make customers happy with their deliveries. Additionally, we will uncover the pivotal role of data analytics in optimizing last-mile delivery processes. ## Emerging Trends and Innovations in Last-Mile Delivery The final part of delivering your order is changing fast. Technology, what people want, and the challenges of city life are all making a big difference in how things get to you. #### Technological Advancements Technological advancements are revolutionizing the logistics industry, with the last mile experiencing a profound transformation. From autonomous vehicles and drones promising to redefine delivery methods to artificial intelligence optimizing routes and demand forecasting, the landscape is shifting rapidly. The Internet of Things (IoT) is also playing a crucial role by providing real-time visibility and enabling seamless communication throughout the supply chain. - **Autonomous Vehicles and Drones:** Self-driving vehicles and drones hold the potential to revolutionize last-mile delivery by improving efficiency, reducing costs, and expanding delivery options. - **Artificial Intelligence and Machine Learning:** AI and ML algorithms are being employed to optimize delivery routes, predict demand, and enhance package sorting and handling. - **Internet of Things (IoT):** IoT devices enable real-time tracking of packages, improve visibility, and facilitate seamless communication between stakeholders. #### Operational Strategies To enhance efficiency and customer satisfaction, businesses are adopting innovative operational strategies. - **Micro-fulfillment Centers:** These smaller[ fulfillment centers located closer to customers enable faster order processing and shorter delivery times.](https://nls.ca/services/distribution-and-replenishment/) - **Locker and Pickup Points:**Let customers pick up their packages at special spots. This gives them more choice and means fewer packages get lost. - **Crowdsourcing and Gig Economy:** Leveraging crowdsourced delivery models can provide flexibility and cost-efficiency, especially in urban areas. #### Sustainability and Customer Experience Balancing environmental responsibility with customer satisfaction is essential for long-term success. - **Electric Vehicles and Alternative Fuels:** The adoption of eco-friendly vehicles reduces carbon emissions and improves air quality. - **Sustainable Packaging:** Using environmentally friendly packaging materials minimizes waste and aligns with consumer preferences. - **Hyper-personalization:** Tailoring delivery experiences to individual customers based on their preferences and behavior enhances satisfaction. ### Other Notable Trends - **Delivery as a Service (DaaS):** Specialized last-mile delivery providers offer their services to retailers and businesses, providing flexibility and scalability. - **Urban Logistics and Delivery Challenges:** Addressing the unique challenges of delivering in densely populated areas requires innovative solutions and collaboration. ## Cost Optimization Strategies for Last-Mile Delivery The last mile of the delivery journey often accounts for the lion’s share of logistics expenses. [A key strategy to mitigate these costs lies in meticulously planning and executing delivery routes.](https://nls.ca/services/transportation/) ### Advanced Route Planning Employing sophisticated software and algorithms to create efficient delivery paths is paramount. Factors such as distance between delivery points, traffic congestion patterns, and even weather conditions are considered to optimize routes. This minimizes the distance traveled, reducing fuel consumption and driver labor costs. ### Real-time Adjustments Dynamic road conditions necessitate real-time route adjustments. Traffic jams, accidents, or unexpected road closures can disrupt even the best-laid plans. Systems that allow for on-the-fly route modifications are essential to avoid delays, reduce fuel consumption, and enhance overall delivery efficiency. ### Load Optimization Maximizing vehicle utilization is crucial. By carefully consolidating packages and ensuring vehicles are fully loaded, businesses can reduce the number of delivery trips. This not only minimizes fuel consumption but also decreases labor costs associated with additional deliveries. Through meticulous route planning, real-time adaptability, and load optimization, businesses can significantly reduce last-mile delivery costs while maintaining service levels. ## Enhancing Customer Experience Through Efficient Last-Mile Delivery The last mile often accounts for the highest delivery costs. To cut expenses without sacrificing service, several key areas demand attention. **Route Optimization** is essential. Advanced software can create efficient delivery paths, considering factors like distance, traffic, and order volume. Real-time adjustments based on changing conditions further reduce costs. **Fleet Management** is crucial. Proper vehicle maintenance, telematics for performance tracking, and exploring electric vehicles for shorter routes can significantly impact fuel consumption and overall costs. **Labuor Optimization** involves aligning staffing with demand, implementing performance-based incentives, and leveraging technology to automate tasks. **Inventory Management** focuses on accurate demand forecasting to avoid excess stock or stockouts. Consolidating smaller items and efficient returns handling also contribute to cost reduction. **Customer Engagement** strategies like delivery time windows, pickup options, and clear communication can minimize failed deliveries and reduce costs. **Technology** plays a vital role. Delivery management software, real-time tracking, and data analytics provide insights to optimize operations and identify cost-saving opportunities. By implementing a combination of these strategies, businesses can achieve significant cost reductions in last-mile delivery without compromising service quality. ## Leveraging Data Analytics for Last-Mile Delivery Success Data analytics plays a pivotal role in optimizing last-mile delivery operations. By analyzing historical delivery data, retailers can identify the most efficient routes, predict demand patterns, and measure key performance indicators (KPIs). This data-driven approach enables informed decision-making, leading to improved route planning, inventory management, and resource allocation. For instance, retailers can use data to identify peak delivery times and adjust staffing levels accordingly. Additionally, data can be used to personalize delivery experiences based on customer preferences and behaviour ### Building a Successful Last-Mile Delivery Operation The future of getting your stuff to you is changing fast. To succeed, businesses need to be smart about new ideas, find ways to save money, make customers happy, and use data to improve things. Discover how our cutting-edge solutions and expert insights can optimize your delivery operations, cut costs, and enhance customer satisfaction. [Contact us today to learn how we can help you achieve seamless, efficient last-mile delivery](https://nls.ca/quote/) that exceeds expectations. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Last Mile --- ### [Retail spaces become entertainment hubs, rental rates surge, and basketball concept at NYC flagship](https://nls.ca/retail-spaces-rental-rates-surge-nyc-flagship/) **Published:** August 30, 2024 **Author:** NLS Logistics Team **Content:** Shopping centres are transforming vacant spaces into entertainment hubs as UK department stores close. Retail rents in Canada are climbing, with expansion in the luxury, grocery, and health sectors. Foot Locker’s NYC flagship reopens with a basketball-themed “Home Court” concept. Urban Outfitters’ Nuuly turns a profit, thanks to warehouse automation. The global cold storage market is set to grow 17.9% by 2030. ## **Empty Retail Spaces Transform into Entertainment Hubs** Shopping centres are turning vacant retail spaces into entertainment hubs. With 85% of UK department stores closed, landlords fill gaps with leisure and immersive experiences like trampoline parks and luxury clubs. Concepts like Netflix’s retail locations and Cosm’s domed screens redefine the retail experience, emphasizing the need for innovation to meet changing consumer demands. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/08/exciting-new-concepts-are-driving-playful-and-immersive-retail-experiences-avison-young/) ## **Canada’s Retail Rental Rates Surge Amid High Demand** Retail rental rates across Canada are climbing due to high demand and limited supply. CBRE’s H1 2024 Retail Rent Survey shows that retailers, especially in the luxury, grocery, and health sectors, are expanding despite rising rents. Toronto and Ottawa are seeing the largest increases, with power centres facing the highest rent hikes. High construction costs and low vacancy rates are likely to keep rents elevated. Source: [Retail Insider](https://retail-insider.com/bulletin/2024/08/retail-rental-rates-rise-across-canada-amid-high-demand-and-race-for-space-cbre/) ## **Foot Locker, Nike, and Jordan Launch Basketball Concept at NYC Flagship** Foot Locker has reopened its NYC flagship on 34th Street, featuring the “Home Court” basketball concept with Nike and Jordan. Part of Foot Locker’s global refresh, the store offers 3D scanning for shoe fit, a vertical jump challenge, and a street-inspired design. Foot Locker plans to revamp two-thirds of its stores by 2026, focusing on immersive, basketball-centred experiences. Source: [Retail Dive](https://www.retaildive.com/news/foot-locker-nike-jordan-home-court-basketball-revamped-store-concept-new-york-city/724836/) ## **Urban Outfitters’ Nuuly Turns Profitable with Automated Apparel Rentals** Urban Outfitters’ rental brand Nuuly has turned a profit for the second time in five years, aided by automation at its Pennsylvania warehouse. Automation streamlines the process, reducing logistics costs. Nuuly’s success highlights the growing appeal of the apparel-rental market, especially among millennials and Gen Z. Close ties to Urban Outfitters and efficient logistics have positioned Nuuly well. Source: [The Wall Street Journal](https://www.wsj.com/articles/heres-how-one-retailer-is-finding-profits-in-borrowed-clothing-ed95c337?mod=logistics-report_lead_pos3) ## **Cold Storage Market Soars with Growth in Food, E-commerce, and Pharma** The global cold storage market is projected to grow by 17.9% from 2024 to 2030, reaching US$427.8 billion. Growth is driven by the expanding food and beverage industry, e-commerce, and the rising demand for temperature-sensitive pharmaceuticals. Technological advancements are helping overcome challenges like high operational costs and environmental concerns. North America leads, with Asia-Pacific emerging as a key growth region. Source:[ Inside Logistics](https://www.insidelogistics.ca/storage/food-and-beverage-e-commerce-pharmaceuticals-drive-cold-storage-market-growth-189033/) Are your logistics requirements being effectively addressed? Let’s explore your eCommerce fulfillment strategies if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canadian apparel e-commerce grows, Lolë acquires Louis Garneau, and Dollarama gains shoppers](https://nls.ca/canadian-apparel-e-commerce-grows/) **Published:** September 26, 2024 **Author:** NLS Logistics Team **Content:** Recently in Logistics: A new report shows, Canada’s apparel e-commerce market fell 2.2% to C$6.9 billion last year. Lolë has acquired Louis Garneau Sports to expand its sportswear line. Dollarama’s revenue rose 7.4% to $1.56 billion, Zara will launch its secondhand marketplace, Zara Pre-Owned, in the U.S. by October and Trendex forecasts a 4.2% increase in Canadian luxury apparel sales in 2024. Learn more by reading our latest logistics update ## **Canadian Apparel E-commerce Poised for Growth** In 2023, Canada’s apparel e-commerce market dropped 2.2% to C$6.9 billion, making up 19.4% of total sales. Trendex forecasts a 0.9% growth in 2024 and 6.1% by 2027. Factors include inflation, competition from Shein and Temu, and a shift to in-store shopping, especially in luxury apparel, which saw a 5%-8% online drop. Shein became Canada’s top online apparel retailer, followed by Walmart and The Gap. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/09/canadian-apparel-e-commerce-sales-set-to-rise-trendex/) ## **Lolë Acquires Louis Garneau Sports to Expand Offerings** Lolë has acquired cycling apparel brand Louis Garneau Sports to strengthen its sportswear portfolio. This acquisition allows Lolë to expand its product range and focus on innovation. Louis Garneau’s expertise in cycling gear will support Lolë’s growth in the global market. This marks Lolë’s third acquisition since 2023. Financial terms were not disclosed. Source: [Retail Insight Network](https://www.retail-insight-network.com/news/lole-louis-garneau-sports/) ## **Dollarama Gains as Economic Pressures Drive New Shoppers** Dollarama’s revenue grew 7.4% to $1.56 billion, boosted by budget-conscious shoppers and increased visits, including from wealthier customers. Profits rose 13% to $285.9 million, and shares jumped 8.18%. CEO Neil Rossy highlighted their wide product range and expects stronger holiday sales in Q4. Source: [CEO World](https://ceoworld.biz/2024/09/12/dollarama-sees-surge-in-sales-as-economic-pressures-draw-new-customers/#google_vignette) ## **Zara to Launch U.S. Secondhand Service** Zara will introduce its secondhand marketplace, Zara Pre-Owned, in the U.S. by October, allowing customers to sell, donate, or repair used clothing. This initiative, launched in 2022, aligns with the brand’s sustainability goals. The growing popularity of secondhand shopping, especially among budget-conscious millennials, has been driven by platforms like eBay and Poshmark. Source: [PYMNTS](https://www.pymnts.com/news/retail/2024/zara-plans-to-bring-pre-owned-clothing-service-to-us/) ## **Canadian Luxury Apparel Market Growth Slows in 2024** Trendex predicts Canadian luxury apparel sales will rise by 4.2% in 2024, despite economic pressures. Sales surged by 10.9% in 2023, driven by factors like foreign tourism and expanded luxury zones. However, a slowdown in consumer spending has prompted a downward revision of initial forecasts. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/09/canadian-luxury-apparel-sales-set-to-increase-trendex/) Are your logistics requirements being effectively addressed? Let’s explore your eCommerce fulfillment strategies if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [NLS opens fulfillment centre, Canadian business optimism grows, freight market braces for Hurricane Milton](https://nls.ca/nls-announced-fulfillment-centre/) **Published:** October 11, 2024 **Author:** NLS Logistics Team **Content:** Recently in Logistics: Our team announced our new fulfillment centre in Caledon, Ontario. American Express Canada reports 81% of small business owners are optimistic for 2024. Hurricane Milton causes freight disruptions, the third in two weeks. Drewry’s World Container Index dropped 5% to $3,489 per 40-ft container, down 66% from its 2021 peak. TikTok Shop and Storfund launched “Daily Advance,” offering sellers instant cash flow upon shipment. Learn more by reading our latest logistics update. ## **NLS breaks ground on omnichannel fulfillment centre** National Logistics Services (NLS) has started building a state-of-the-art fulfillment centre in Caledon, Ontario. This 624,000-square-foot facility will feature AI-driven automation and robotics, aiming to handle over 50 million units annually. NLS President Mark Dienesch highlighted the company’s focus on innovation and future readiness during the groundbreaking event. Learn more and read the full press release: [News Wire](https://www.newswire.ca/news-releases/nls-breaks-ground-on-cutting-edge-omnichannel-fulfillment-centre-featuring-advanced-automation-in-caledon-ontario-819463434.html#:~:text=CALEDON%2C%20ON%2C%20Oct.,the%20Choice%20Caledon%20Business%20Park) Source: [Inside Logistics](https://www.insidelogistics.ca/infrastructure/nls-breaks-ground-on-omnichannel-fulfillment-centre/) ## **Optimism Grows Among Canadian Small Businesses: Amex Survey** American Express (Amex) Canada reports 81% of small business owners are optimistic about hitting 2024 goals, citing cash flow, new products, and capital. With 77% expecting Q4 sales growth and 57% of consumers supporting small businesses, many aim to expand online in 2025. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/10/renewed-sense-of-optimism-for-canadian-small-business-owners-amex-survey/) ## **Freight Market Faces Pressure as Hurricane Milton Looms** Hurricane Milton’s approach to Tampa marks the third freight disruption in two weeks, following the ILA strike and Hurricane Helene. These events have led to Rising tender rejection rates, signalling tighter capacity. With Milton’s landfall imminent, further supply chain disruptions are likely. Source: [Freight Waves](https://www.freightwaves.com/news/hurricane-milton-may-be-too-much-for-the-freight-market-to-handle) ## **Container Shipping Rates Fall 5%, Down 66% from Peak** Drewry’s World Container Index dropped 5% to $3,489 per 40-ft container, a 66% decrease from its 2021 peak. Despite the decline, rates are still 146% higher than pre-pandemic levels. Notable rate drops occurred on routes from Shanghai to Genoa, Rotterdam, Los Angeles, and New York, while rates on some routes remained stable. Source: [Inside Logistics](https://www.insidelogistics.ca/freight-rates/ocean-container-rates-drop-five-per-cent-66-per-cent-since-peak/) ## **TikTok Shop Launches Instant Cash Flow with Storfund** TikTok Shop teams up with Storfund to introduce “Daily Advance,” providing sellers with instant cash flow once products ship. This first-of-its-kind solution in the U.S. eCommerce market addresses payout delays that can impact sellers’ ability to restock and scale. TikTok’s partnership with Storfund supports its expanding eCommerce footprint, now serving over 500,000 U.S. merchants. Source: [PYMNTS](https://www.pymnts.com/news/ecommerce/2024/tiktok-shop-turns-to-storfund-to-improve-seller-cash-flow/) Are your logistics requirements being effectively addressed? Let’s explore your eCommerce fulfillment strategies if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Department stores struggle, holiday sales challenged, and fast delivery boosts Halloween demand](https://nls.ca/department-stores-struggle/) **Published:** October 25, 2024 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Department stores are facing risk of closures as competition from TJX and Burlington rises. Retailers like Macy’s and Skechers are preparing for fewer shopping days and impacts from the upcoming election. Crowdsourced delivery is aiding Halloween demand with same-day service. Canadians are expected to spend 8% more this holiday and early planning is keeping Walmart and Target’s holiday inventories stable. ## **Department Stores Face Tough 2024 as Off-Price Rivals Grow** U.S. department stores are currently under strain, closing locations and restructuring amid strong competition from off-price retailers like TJX and Burlington. Macy’s plans to shutter 150 stores, Nordstrom is expanding its Rack outlets, and J.C. Penney is investing $1 billion in an overhaul. Despite a boost from mall traffic, department stores struggle to capture younger consumers, who increasingly prefer discount options. Source: [Retail Dive](https://www.retaildive.com/news/department-store-turnaround-store-closure-plans-macys-kohls-nordstrom/728549/?utm_source=Sailthru&utm_medium=email&utm_campaign=Newsletter%20Weekly%20Roundup:%20Retail%20Dive:%20Daily%20Dive%2010-12-2024&utm_term=Retail%20Dive%20Weekender) ## **Holiday Sales Face Challenges from U.S. Election and Shorter Shopping Season** Retailers like Macy’s, Skechers, and Lululemon prepare for fewer shopping days and election-related spending caution. Early promotions, new products, and tightened inventories aim to attract value-focused shoppers. U.S. spending may rise slightly, but with more budget-conscious shoppers favoring discount stores. Lululemon expects lower holiday revenue due to the shortened season. Source: [The Wall Street Journal](https://www.wsj.com/articles/retailers-grasp-for-holiday-magic-amid-raucous-u-s-elections-and-shorter-season-76feb57d?mod=logistics-report_feat1_retail_pos3) ## **Fast Delivery Models Help Meet Halloween Demand** With a crowdsourced delivery model, retailers handle Halloween surges by offering same-day service to last-minute shoppers. Spirit Halloween and others use Roadie’s on-demand solution to scale up quickly, manage bulky orders, and offer branded tracking, ensuring customer satisfaction and higher sales during holiday crunches. Source: [Retail Dive](https://www.retaildive.com/spons/how-to-make-delivery-so-fast-it-will-scare-your-customers/729308/) ## **Canadian Holiday Spending to Rise Despite Cautious Approach: RCC Survey** Canadians plan to spend 8% more this holiday, averaging $972, with 71% prioritizing budgeting and deals amid inflation, per the RCC X Leger survey. Black Friday remains key, and spending trends balance in-store (62%) with online (38%) shopping. Ontarians top the spending, while Quebec residents focus on home celebrations. RCC will unpack more insights in its Oct. 23 webinar. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/10/canadians-to-spend-more-this-holiday-but-spending-mindfully-rcc/?utm_source=Retail+Insider+Newsletter&utm_campaign=efeefdf8b5-EMAIL_CAMPAIGN_2024_10_21_01_34&utm_medium=email&utm_term=0_-efeefdf8b5-%5BLIST_EMAIL_ID%5D) ## **NRF CEO: U.S. Retailers Prepared for Holidays with Stable Inventory** NRF CEO Matthew Shay confirms retailers like Walmart and Target have maintained stable holiday inventories through early planning, sidestepping potential supply disruptions. Retailers took measures against possible tariffs, shipping early to ensure smooth holiday operations. Inventory-to-sales ratios have now returned to normal levels. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/retail-inventories-national-retail-federation-ceo/730363/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202024-10-22%20Supply%20Chain%20Dive%20%5Bissue:67048%5D&utm_term=Supply%20Chain%20Dive) Are your logistics requirements being effectively addressed? Let’s explore your eCommerce fulfillment strategies if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Uniqlo expands in Canada, Canadians prep for Black Friday, some stores thrive despite Amazon’s Presence](https://nls.ca/uniqlo-expands-in-canada/) **Published:** November 7, 2024 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Uniqlo is advancing its presence in Canada with five new stores this fall, expanding into Ontario, BC, and Quebec. This season, Black Friday stands as the premier shopping event, with 81% of young Canadians expected to take part. Independent retailers remain resilient by offering experiential shopping that online platforms can’t easily match. Retail leaders like Amazon and Walmart are driving efficiency and sustainability in supply chains through AI innovations. Amid economic pressures, Canadian consumers are increasingly value-driven, seeking to balance savings with meaningful, high-quality experiences. ## **Uniqlo Expands with 5 New Stores in Canada** Uniqlo opens five new stores across Canada this fall, adding locations in Ontario, British Columbia, and Quebec. The expansion focuses on high-traffic areas, offering Canadians quality, versatile basics. Uniqlo aims for 200 North American stores by 2027, with Canada playing a key role in its growth strategy. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/10/canadians-to-spend-more-this-holiday-but-spending-mindfully-rcc/?utm_source=Retail+Insider+Newsletter&utm_campaign=efeefdf8b5-EMAIL_CAMPAIGN_2024_10_21_01_34&utm_medium=email&utm_term=0_-efeefdf8b5-%5BLIST_EMAIL_ID%5D) ## **Canadians Gear Up for a Big Black Friday Season** 81% of young Canadians plan to shop this Black Friday, making it the top holiday shopping day. Rakuten’s survey shows an average holiday spend of $637, up from $570 last year. Despite inflation and global concerns, many are returning to Black Friday and Cyber Monday deals for gifts and essentials. Retailers can expect a sales boost as Canadians embrace these shopping events. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/11/canadians-gear-up-for-black-friday-rakuten/?utm_source=Retail+Insider+Newsletter&utm_campaign=31887c30e9-EMAIL_CAMPAIGN_2024_11_05_03_46&utm_medium=email&utm_term=0_-31887c30e9-%5BLIST_EMAIL_ID%5D) ## **How Some Stores Thrive Despite Amazon’s Presence** Many independent stores survive despite Amazon by offering experiences and products that online shopping can’t easily replicate. Items requiring in-person inspection, like bikes and furniture, attract shoppers who value a hands-on approach. Bookstores and specialty shops thrive through curated inventory, events, and personalized customer service, fostering loyalty. Additionally, resale in physical stores is a unique draw, making each visit different and adding a “wow” factor that Amazon can’t offer. Source: [Retail Dive](https://www.retaildive.com/news/retail-resilient-against-amazon/730513/) ## **How AI and Automation Are Transforming Retail Supply Chains** AI is a key focus for retail supply chains, with retailers like Amazon and Walmart using it for efficiency and sustainability. However, many brands struggle to fully leverage AI due to a lack of centralized data. As AI advances, it will enable autonomous decision-making, making supply chains more agile and predictive. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/10/how-ai-and-automation-are-leading-retail-supply-chains-into-the-future/?utm_source=Retail+Insider+Newsletter&utm_campaign=0d6d0119e7-EMAIL_CAMPAIGN_2024_10_24_01_46&utm_medium=email&utm_term=0_-0d6d0119e7-%5BLIST_EMAIL_ID%5D) ## **The Value-Driven Canadian Consumer** Canadian consumers are prioritizing value due to economic pressures, balancing savings with quality experiences. Younger shoppers seek top dining and retail, while older consumers focus on reliability and service. Middle-aged Canadians manage rising costs by seeking value. Retailers can build loyalty by offering exclusive deals on social media. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/10/understanding-the-tapestry-of-todays-canadian-retail-consumer-trends/?utm_source=Retail+Insider+Newsletter&utm_campaign=e2d2ad0fde-EMAIL_CAMPAIGN_2024_10_27_09_20&utm_medium=email&utm_term=0_-e2d2ad0fde-%5BLIST_EMAIL_ID%5D) Are your logistics requirements being effectively addressed? Let’s explore your eCommerce fulfillment strategies if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canadians spend more this holiday, AI faces retail challenges, and retail sales rise](https://nls.ca/canadians-spend-more-this-holiday/) **Published:** November 21, 2024 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Holiday budgets in Canada are up 32% to $971, marking the largest increase since 2019, with shopping centres remaining a preferred destination. Generative AI is quietly transforming retail experiences, though most consumers remain unaware of its presence. Retail sales saw a 0.4% boost in October, with strength in autos, electronics, and dining, showcasing resilience amid rising costs. Walmart’s U.S. sales jumped 5.3% last quarter, driven by high demand for groceries, toys, and home goods. Amazon plans to freeze fulfillment fees for third-party sellers in 2025, streamlining operations and reducing costs. ## **Holiday Budgets Soar: Canadians Spend More in 2024** Holiday budgets in Canada have surged 32% to $971, the largest rise since 2019, with shopping centres remaining the top destination. Canadians are spending more on experiences like dining and travel, while social media’s influence on shopping is declining, particularly among Gen Z. Gift cards are still a top choice, and younger shoppers are focusing on savings amid increased spending. Source: [Retail Insider](https://retail-insider.com/bulletin/2024/11/holiday-budgets-surge-as-canadians-prepare-for-2024-shopping-season-jll-report/) ## **Generative AI in Retail: Trust and Personalization Challenges** Most consumers are unaware they’ve encountered generative AI in retail, despite its growing role in enhancing shopping experiences. With 75% of shoppers expecting disclosure when AI is used, transparency and personalization are crucial for trust. Retailers should focus on practical applications, like deal-finding and personalized recommendations, rather than using AI for novelty. Source: [Retail Dive](https://www.retaildive.com/news/retail-customer-trust-generative-ai--bain-e-commerce/733140/) ## **Retail Sales Rise in October Amid Strong Consumer Spending** Retail sales rose 0.4% in October, led by strong spending at auto dealers, electronics stores, and restaurants, showing consumer resilience despite high prices. Analysts predict a steady holiday shopping season, supported by easing inflation and rising consumer confidence, though high food costs remain a concern. Source: [AP News](https://apnews.com/article/retailers-spending-consumers-inflation-stores-shoppers-economy-d9373d589c5af93504920c5894753444) ## **Walmart Reports Strong Start to Holiday Season** Walmart’s U.S. sales grew 5.3% last quarter, driven by strong demand for groceries, toys, and home goods, exceeding expectations. The retailer raised its annual forecasts as e-commerce sales rose 27%. While holiday spending remains steady, nonfood sales are slower. Walmart continues to gain market share across income groups, closely watching potential import cost changes. Source: [The Wall Street Journal](https://www.wsj.com/business/retail/walmart-wmt-q3-earnings-report-2025-6bde10d3?mod=logistics-report_feat1_retail_pos2) ## **Amazon Freezes Fulfillment Fees for 2025** Amazon will freeze fulfillment fees for third-party sellers in 2025 to simplify operations and cut costs. It credits its regional fulfillment model for this stability and will lower fees for certain bulky items in January. Sellers welcome the move but remain cautious about past fee hikes, focusing on profitability and logistics. Amazon aims to balance seller affordability with maintaining service quality. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/amazon-fba-2025-fulfillment-fee-changes/733418/) Are your logistics requirements being effectively addressed? Let’s explore your eCommerce fulfillment strategies if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Diversify carriers for holidays, retail spending soars, and Abercrombie names new CFO](https://nls.ca/diversify-carriers-for-holidays/) **Published:** December 6, 2024 **Author:** NLS Logistics Team **Content:** Recently in Logistics; As the holiday season approaches, businesses face logistical challenges such as capacity shortages and delays. Retail spending is set to hit its highest since 2019, with a 32% rise per consumer, says JLL. Abercrombie & Fitch reported a 14% Q3 sales increase, reaching $1.2 billion. Traeger and Yeti are adjusting supply chains to counter potential tariff impacts. Nearly 30% of U.S. shoppers plan to gift beauty products, with prestige beauty sales up 7% to $22.8 billion. ## **Holiday Logistics: Why Diversifying Carriers Matters** As the holiday season approaches, businesses face logistical challenges like capacity shortages and delays due to high demand. Carrier diversification, using multiple shipping carriers, helps mitigate these risks by ensuring flexibility, cost efficiency, and reliable service. By leveraging regional expertise and scaling capacity, businesses can meet customer expectations for timely deliveries, including same-day options, and enhance satisfaction during peak times. Source: [Ecom](https://ecomexp.com/carrier-diversification-101-your-key-to-smooth-holiday-logistics/) ## **Holiday Retail Spending Hits New Highs** Holiday retail spending is set to hit its highest levels since 2019, with a 32% increase per consumer, according to JLL. Shopping centres are thriving as Canadians return to in-person shopping, drawn by immersive experiences and robust deal-seeking behaviour. With nearly all surveyed planning mall visits, the season is a critical time for retailers, who face high stakes but show strong growth and optimism heading into 2025. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/11/retail-spending-surges-and-shopping-centres-thrive-video/?no_cache=1) ## **Abercrombie Posts 14% Sales Surge, Names New CFO** Abercrombie & Fitch Co. reported a 14% rise in Q3 net sales to $1.2 billion, driven by strong performance across its brands. The company plans to expand and remodel stores while maintaining its momentum despite weather challenges. Robert Ball, a long-time executive, was promoted to CFO to support ongoing transformation efforts. With robust growth and improved margins, the company raised its full-year sales outlook to 14-15%. Source: [Retail Dive](https://www.retaildive.com/news/abercrombie-fitch-earnings-sales-rise-robert-ball-cfo/734137/) ## **Yeti, E.l.f. Prep for Tariffs** Companies like Traeger and Yeti are adjusting their supply chains in response to potential tariff hikes under Trump’s administration. Traeger plans to expand production in Vietnam and may pass costs to customers, while Yeti focuses on internal supply chain efficiencies amid uncertainties. Businesses are exploring diverse strategies, from shifting manufacturing to price increases, to mitigate tariff impacts. Source: [Retail Dive](https://www.retaildive.com/news/trump-china-tariffs-sourcing-changes/733092/) ## **Beauty Gifts Gain Popularity This Holiday** Nearly 30% of U.S. shoppers plan to buy beauty products as holiday gifts, with prestige beauty sales up 7% year-over-year, reaching $22.8 billion. Gen Alpha’s influence and higher-income households are driving growth, especially in fragrance and makeup categories. Retailers like Ulta, Sephora, and Amazon are expanding offerings and promotions to capture the season’s demand. Source: [Retail Dive](https://www.retaildive.com/news/shoppers-beauty-holiday-gift-prestige-market/733443/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/rfreedhoff/30min) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Shoppers to return $890B, Gen Z revives malls, and Lululemon sees 9% growth](https://nls.ca/shoppers-to-return-890-billion-dollars/) **Published:** December 19, 2024 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Shoppers are expected to return $890 billion in merchandise in 2024, accounting for 16.9% of retail sales, according to the NRF. Gen Z prioritizes in-person shopping for instant gratification and social connections, despite being digital natives. Lululemon posted a 9% revenue increase in Q3, reaching $2.4 billion, with North American growth offsetting a slight comps decline. Gamification is reshaping e-commerce by driving engagement and loyalty through interactive experiences. eBay is strengthening its position in the secondhand fashion market, focusing on circularity and pre-owned luxury goods. ## NRF: Shoppers to Return $890B in 2024 Shoppers are projected to return $890 billion worth of merchandise in 2024, making up 16.9% of retail sales, says the NRF. Free returns sway 76% of consumers, while 67% avoid retailers with poor policies. Challenges like fraud and rising costs push retailers to streamline returns. Innovations like Amazon’s refund-without-return program aim to cut costs and improve efficiency. Source: [Retail Dive](https://www.retaildive.com/news/retail-returns-growth-2024/735355/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202024-12-12%20Retail%20Dive%20Newsletter%20%5Bissue:68699%5D&utm_term=Retail%20Dive) ## Why Gen Z Is Bringing Back Mall Culture Gen Z, despite being digital natives, values in-person shopping for instant gratification, socializing, and sharable experiences. Malls are adapting with features like selfie mirrors and interactive art to attract younger shoppers. Brands like Abercrombie are revamping store designs to meet their online-offline shopping expectations, emphasizing Gen Z’s desire for real-world connections. Source: [CNBC](https://www.cnbc.com/2024/12/12/gen-z-shopping-at-malls-rather-than-online.html?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202024-12-12%20Retail%20Dive%20Newsletter%20%5Bissue:68699%5D&utm_term=Retail%20Dive) ## Lululemon Reports 9% Q3 Revenue Growth Amid Turnaround Efforts Lululemon reported a 9% revenue growth in Q3, reaching $2.4 billion, with North American revenue up 2% despite a 2% dip in comps. The brand’s turnaround efforts, including fresh product offerings and operational restructuring, boosted net income by 41.5% and operating income by over 45%. Analysts commend Lululemon’s quick course correction and strong holiday season start, while the company remains minimally impacted by potential tariffs. Source: [Retail Dive](https://www.retaildive.com/news/lululemon-sales-growth-north-america-turnaround/734853/) ## How Gamification Boosts Engagement in E-Commerce Gamification is transforming e-commerce by incorporating interactive, game-like elements to boost engagement, loyalty, and conversions. Techniques like gamified onboarding, quizzes, loyalty programs, and progress trackers help brands capture attention, foster deeper connections, and reduce cart abandonment. Key trends, including mobile usage, evolving customer expectations, and data-driven marketing, are accelerating gamification adoption, turning shopping into a more engaging and personalized experience. Source: [Forbes](https://www.forbes.com/councils/forbesbusinesscouncil/2024/12/09/how-gamified-user-experiences-shape-the-customer-journey/) ## eBay Expands Secondhand Fashion Focus eBay is expanding its presence in the secondhand fashion market by emphasizing circularity and pre-owned luxury items. It has introduced initiatives like the Circular Fashion Fund, eliminated seller fees in certain countries, and partnered with high-profile events and influencers to highlight its offerings. With 39% of its global clothing sales being pre-owned, eBay aims to enhance trust and shopping experiences while promoting sustainable fashion. Source: [Modern Retail](https://www.modernretail.co/technology/behind-ebays-investments-in-fashion-resale-circularity/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/rfreedhoff/30min) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Freight recovery in 2025, real-time tracking evolves logistics, and P2P fashion rentals growth](https://nls.ca/freight-recovery-in-2025/) **Published:** January 2, 2025 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Fitch Ratings forecasts a gradual recovery for North American freight and logistics in 2025, following a challenging period. Advanced tracking technologies like cellular, Bluetooth, and RFID are enhancing real-time package visibility. Peer-to-peer fashion rental apps such as Pickle and Tulerie are gaining traction for their sustainable and affordable appeal. Canadian holiday budgets have surged 32% this year, with spending on experiences up 64%. A federal report calls for strengthening Canada’s supply chains through infrastructure investment, trade corridor expansion, and short sea shipping. ## **Gradual Freight Recovery Predicted for 2025** Fitch Ratings projects a gradual recovery for North American freight and logistics in 2025, following challenges from mid-2022 to mid-2024. Stabilizing conditions, modest industrial growth, and better trucking capacity are expected to boost margins. Risks include inflation, tariff disruptions, and weak truckload rates, but nearshoring trends may enhance domestic freight flows. Fitch emphasizes the importance of strategic positioning and adaptability for industry players to navigate market complexities. Source: [Inside Logistics](https://www.insidelogistics.ca/forecasting/fitch-ratings-has-neutral-outlook-for-freight-and-logistics-sector-for-2025/) ## **Real-Time Package Tracking Transforms Logistics** Advanced tracking devices using cellular, Bluetooth, and RFID technologies are revolutionizing package visibility, offering precise real-time data. UPS, FedEx, and others are leveraging this innovation to improve efficiency and protect high-value shipments. While costs remain a barrier, emerging solutions like Wiliot’s low-cost tags are expanding applications and reducing adoption hurdles. Source: [The Wall Street Journal](https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.wsj.com%2Farticles%2Fnew-technology-is-taking-package-tracking-past-scanning-3c9a3cf1%3Fmod%3Dlogistics-report_lead_pos1&data=05%7C02%7Cjoe%40themikeagency.com%7Cac27b391456f4178d52a08dd29be7db1%7Ca343687311f64c1692a4411171530dee%7C1%7C0%7C638712620310927104%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=vL9YAALMiGbZcjg2sRg3bXRP0ztg5cTrK%2BVB%2BdFK%2BnE%3D&reserved=0) ## **Peer-to-Peer Fashion Rentals Set for Growth by 2025** Apps like Pickle and Tulerie are popularizing peer-to-peer fashion rentals, offering sustainable and cost-effective alternatives. These platforms enable users to rent items directly from personal closets, benefiting both lenders and borrowers. With AI-driven features and expanding markets, this model is poised for mainstream success, mirroring the success of peer-to-peer services like Airbnb and Turo. Source: [Modern Retail](https://www.modernretail.co/technology/peer-to-peer-fashion-rental-apps-are-angling-to-go-mainstream-in-2025/) ## **Canadian Holiday Spending Rises with Evolving Trends** Holiday budgets in Canada are up 32% this year, the largest rise since 2019, with spending on experiences growing 64%. Shoppers are embracing multi-channel buying, favouring malls and online platforms. Gift cards and clothing top wish lists, while Gen Z leads in savings habits. Amazon, Walmart, and Canadian Tire dominate as top shopping destinations. Source: [Retail Insider](https://retail-insider.com/retail-insider/2024/12/bigger-holiday-budgets-defy-deal-hunting-jll/) ## **Federal Report Proposes Steps to Modernize Canada’s Supply Chains** A new federal report recommends boosting Canada’s supply chains with infrastructure investment, expanded trade corridors, and short sea shipping. Key priorities include reducing port congestion, advancing digitization, and aligning international rules. These steps aim to enhance trade competitiveness, lower emissions, and tackle supply chain challenges collaboratively. Source:[ Inside Logistics](https://www.insidelogistics.ca/import-export-trade/federal-committee-offers-recommends-to-improve-canadian-supply-chains/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/rfreedhoff/30min) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Future of retail, 2025 shopper trends, and consumer insights for 2027](https://nls.ca/future-of-retail/) **Published:** January 16, 2025 **Author:** NLS Logistics Team **Content:** Recently in Logistics; A.I., drones, and augmented reality are transforming retail. A 2025 survey shows marketplaces now lead product discovery, surpassing search engines. Retail trends are predicted to focus on human connections and mindful digital communication by 2027. The luxury sector faces slower growth due to macroeconomic factors and evolving preferences. The CFIB warns that U.S. tariffs on Canadian products would raise costs for small businesses. ## **Retail’s Future: Tech, Sustainability, and Experience Trends** A JLL report highlights how A.I., drones, and augmented reality are transforming retail by enhancing shopping experiences and automating tasks. The shift towards sustainability and mixed-use environments integrates retail with communities. As digital and physical shopping converge, retailers must adapt to emerging technologies and consumer preferences. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/01/prepare-yourself-for-the-future-of-retail-jll-report/?no_cache=1) ## **2025 Shopper Preferences: Marketplace Trends and Insights** A 2025 survey of 4,500 shoppers reveals that marketplaces now lead product discovery, surpassing search engines. Customer reviews significantly impact purchase decisions, but trust remains low. Shoppers spend time researching products, and brands must adopt multichannel strategies for better product visibility and customer experience. Source: [ChannelEngine](https://www.channelengine.com/hubfs/25_01-Marketplace_Shopping_Behavior_Report_2025.pdf) ## **Consumer Trends Shaping Retail by 2027** Futurist Cassandra Napoli identifies key trends for retail by 2027, focusing on authentic human connections and mindful digital communication. Consumers are drawn to simpler tech like “dumb phones,” and retailers must emphasize kindness, improved customer support, and transparency, particularly with A.I. Play and gamification are also emerging strategies for enhancing well-being. Source: [NRF](https://nrf.com/blog/big-trends-impacting-consumers-by-2027?utm_medium=Paid%20Social&utm_source=LinkedIn%20&utm_campaign=Blog&utm_content=NRF2025) ## **Luxury Sector’s Strategy for 2025 and Beyond** The luxury industry faces challenges in 2025, with slower growth driven by macroeconomic factors and evolving customer preferences. Overexpansion has weakened brand values. To thrive, companies must focus on product excellence, redefine customer engagement, and invest in talent development while diversifying portfolios and leveraging technology for future growth. Source: [Business Of Fashion](https://www.businessoffashion.com/reports/state-of-luxury-fashion-industry/?utm_source=linkedin&utm_medium=post&utm_campaign=luxury) ## **CFIB Warns U.S. Tariffs Will Raise Costs for Canadian Small Businesses** The Canadian Federation of Independent Business (CFIB) warns that a 25% U.S. tariff on Canadian products would force two-thirds of small businesses to raise prices and 69% to face higher costs. With over 80% impacted, the CFIB urges government action to reduce red tape, ease taxes, and eliminate trade barriers. Businesses also worry about supply chain disruptions and the need for alternative markets. The CFIB calls for bold government support. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/01/u-s-tariffs-would-force-price-hikes-drive-up-cost-of-doing-business-cfib/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/rfreedhoff/30min) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canada imposes 25% tariffs, A.I. reshapes LTL logistics, and retailers tackle returns](https://nls.ca/canada-imposes-tariffs/) **Published:** January 31, 2025 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Canada has responded to the Tariffs imposed by the United States with Tariffs of their own. A.I. is optimizing LTL logistics with predictive analytics. Retail returns are set to hit $890B in 2024, driven by e-commerce. Canada’s retail sector remains strong, with high demand in grocery, fitness, and luxury. Spending on generative A.I. apps like ChatGPT and Google Gemini soared to $1.1 billion in 2024. ## Canada Retaliates with 25% Tariffs on U.S. Goods Canada is imposing 25% tariffs on $155 billion worth of U.S. imports in response to U.S. tariffs on Canadian goods. The first phase, starting Feb. 4, targets $30 billion in products like orange juice, beer, and appliances, while the second phase will cover items such as vehicles, steel, and dairy. Canadian officials called the U.S. tariffs unjustified and warned of potential further measures if they continue. Both nations have left the door open for further trade escalations. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/Canada-retaliates-US-tariffs/738972/) ## **A.I and Predictive Analytics Reshaping LTL Logistics** A.I. and predictive analytics are transforming LTL logistics by optimizing operations and improving delivery accuracy. Experts stress the need for data context, collaboration, and predictive modeling to drive efficiency. As A.I. adoption grows, it will refine logistics strategies and automate key processes, making data-driven decision-making essential for industry leaders. Source: [Supply Chain 247](https://www.supplychain247.com/article/how-ai-and-predictive-analytics-are-revolutionizing-ltl-logistics-and-transportation/smc3/?utm_source=Newsletter&utm_medium=Email&utm_campaign=news&oly_enc_id=3803D9405778F7X) ## **Retailers Tackle Rising Return Challenges** Retailers are facing increasing return rates, with total returns projected to reach $890 billion in 2024, driven largely by e-commerce shopping habits. Fraudulent behaviors like bracketing and wardrobing are growing concerns, prompting retailers to tighten policies while balancing customer satisfaction. Apparel remains the most frequently returned category, especially after promotional periods. To manage costs and prevent abuse, businesses are refining their return strategies while maintaining convenience for trusted shoppers. Source: [Retail Dive](https://www.retaildive.com/news/retail-online-returns-reverse-logistics-challenges/737389/) ## **Canadian Retail to Stay Strong in 2025 Despite Uncertainty** Canada’s retail sector remained resilient in 2024, with low vacancies and high tenant demand, especially in grocery, fitness, and luxury apparel. While sentiment is positive for 2025, factors like immigration trends, tariffs, and interest rate fluctuations could create hurdles. Despite limited new development, rental growth continues in key markets, with grocery and athleisure brands expanding. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/01/canadian-retail-markets-to-persevere-in-2025-despite-challenges-cbre/?no_cache=1) ## **Generative A.I. App Spending Surges to $1.1B in 2024** Consumer spending on generative A.I. apps like ChatGPT and Google Gemini surged 200% year-over-year in 2024, reaching $1.1 billion. This rapid growth positions the category to potentially enter the top 10 by consumer spending within a year. The wider availability of these A.I. platforms contributed to a significant rise in revenue, while overall consumer time spent on mobile devices increased 5.8%. As consumers become more accustomed to in-app purchases, the mobile app market continues to evolve, with new categories gaining traction. Source: [Retail Dive](https://www.retaildive.com/news/sensor-tower-state-of-mobile-report-generative-ai/738341/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/rfreedhoff/30min) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canada faces tariff uncertainty, U.S. restores duty-free imports, and Canadians cut costs](https://nls.ca/canada-faces-tariff-uncertainty/) **Published:** February 14, 2025 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Canada faces pressure to strengthen supply chains as U.S. tariffs remain on hold. The U.S. reinstates duty-free imports under $800 from China. Despite stable inflation, 73% of Canadians see no price relief. Only 5% of small businesses benefited from the GST/HST holiday. The global high-tech logistics market, now valued at $50.2B, is set to nearly double by 2030 with Canada as one of its key players. ## **Canada Urged to Strengthen Supply Chains Amid Tariff Uncertainty** With Trump’s proposed tariffs on hold for 30 days, Canada faces mounting pressure to reinforce supply chain resilience. A 25% tariff on non-energy goods could severely impact the economy, especially the auto sector. Experts recommend reducing trade dependence on the U.S. and improving supply chain governance through new trade agreements and policy reforms. Swift action is needed to prevent potential disruptions in the future. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/02/canada-must-strengthen-supply-chains-amid-trumps-tariff-threat/) ## **U.S. Temporarily Restores Duty-Free Imports from China** The U.S. has reinstated the de minimis exemption, allowing duty-free imports under $800 from China. Initially removed under Trump’s tariff policy, the exemption remains in place until a more efficient collection system is established. This provides short-term relief for e-commerce businesses that struggled with operational challenges. However, uncertainty remains as policy changes are expected once a new system is implemented. Source: [Retail Dive](https://www.retaildive.com/news/china-de-minimis-exemption-returns-trump-tariffs/739666/) ## **Canadians Cut Costs as Financial Strain Continues** Despite inflation stabilizing, 73% of Canadians say they haven’t noticed price drops, leading to shifts in shopping habits. More consumers are opting for lower-cost brands, discounts, and loyalty rewards, redefining what value means. Retailers must focus on quality, strategic pricing, and AI-driven personalization to meet evolving consumer expectations. As economic uncertainty lingers, brands that effectively communicate affordability and value will gain an edge in 2025. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/02/canadian-shoppers-under-a-pressure-cooker-circana-report/) ## **GST/HST Holiday Had Little Impact on Small Business Sales** Only 5% of small businesses saw increased sales during the GST/HST holiday, while most faced significant administrative challenges. Many struggled with reprogramming point-of-sale systems, unclear tax rules, and additional workloads. The CFIB is urging the CRA to waive penalties for errors and provide a $1,000 credit to offset compliance costs. The tax break was widely criticized for its complexity and was even nominated for CFIB’s Paperweight Award for excessive red tape. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/02/just-5-of-small-businesses-saw-a-sales-boost-from-the-gst-hst-holiday-cfib/) ## **Canada a Key Player in High-Tech Logistics Boom** The high-tech logistics market, valued at US$50.2 billion in 2024, is set to nearly double by 2030, driven by e-commerce growth and AI, IoT, and blockchain advancements. These technologies improve tracking, predictive maintenance, and inventory management while reducing costs and emissions. Industries like health care, automotive, and retail are investing heavily, with Canada and other governments supporting expansion. The U.S., China, Japan, Germany, and Asia-Pacific are key markets fueling this growth. Source: [Inside Logistics](https://www.insidelogistics.ca/technology/canada-among-key-markets-in-booming-high-tech-logistics-sector/) Are your logistics requirements being effectively addressed? As we head into 2026 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls/nls-intro) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls/nls-intro) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Fashion tariffs uncertain, Canadian Tire sells Helly Hansen, and CPI rises 1.9% in January](https://nls.ca/fashion-tariffs-uncertain/) **Published:** February 26, 2025 **Author:** NLS Logistics Team **Content:** The fashion and retail landscape is seeing significant shifts, with M&A activity and economic pressures reshaping the industry. Canadian Tire’s sale of Helly Hansen to Kontoor Brands for $1.3 billion reflects a strategic shift, while Caleres’ acquisition of Stuart Weitzman ($105M) and Steve Madden’s landmark $500M deal for Kurt Geiger signal continued consolidation in the footwear space. Meanwhile, import tariffs could disproportionately impact fashion wholesalers, adding cost pressures to an already complex global supply chain. On the macroeconomic front, Canada’s CPI saw a modest rise in January, driven by energy costs, underscoring ongoing inflationary challenges. As consolidation and cost pressures intensify, brands and retailers must rethink supply chain resilience, leverage multi-channel distribution, and optimize fulfillment strategies to stay competitive in an evolving market. ## **Fashion Wholesale Faces Tariff Uncertainty** The U.S. fashion industry may see rising costs as proposed tariffs on Chinese textiles and fabrics threaten supply chains. Brands are exploring alternative sourcing, such as dual-region suppliers or reshoring to the U.S., but these shifts come with challenges like supply chain instability and higher labor costs. Retailers must adapt quickly to maintain profitability while navigating these changes. Source: [Retail Brew](https://www.retailbrew.com/stories/2025/02/14/import-tariffs-might-hit-one-industry-disproportionately-fashion-wholesale?mbcid=38618372.173067&mblid=838e1eed2029&mid=953092e8a8962cd2406f71eb3f0e86f1&utm_campaign=rtb&utm_medium=newsletter&utm_source=morning_brew) ## **Canadian Tire Sells Helly Hansen to Kontoor Brands for $1.3B** Canadian Tire is selling Helly Hansen to U.S.-based Kontoor Brands for nearly $1.3 billion, refocusing on its core Canadian retail business. Initially acquired for global expansion, Helly Hansen failed to deliver expected benefits, making the sale a strategic decision. Kontoor sees the brand as a strong asset to expand its outdoor apparel segment while addressing supply chain challenges. Despite the sale, Canadian Tire will continue selling Helly Hansen products under a supply agreement. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/business/company-news/2025/02/19/canadian-tire-signs-deal-to-sell-helly-hansen-to-kontoor-brands-for-13-billion/) ## **Canadian CPI Rises 1.9% in January, Driven by Energy Costs** Canada’s Consumer Price Index (CPI) climbed 1.9% year over year in January, up from 1.8% in December, driven by an 8.6% jump in gasoline prices. Manitoba saw the steepest increase after reinstating its gas tax. Meanwhile, food prices declined for the first time since 2017, aided by GST/HST exemptions that also lowered restaurant and alcohol costs. The auto sector saw mixed trends, with new car prices rising while used vehicle prices continued to fall. Source: [Retail Insider](https://retail-insider.com/bulletin/2025/02/canadian-consumer-price-index-sees-modest-rise-in-january-driven-by-energy-costs-statistics-canada/) ## **Caleres to Acquire Stuart Weitzman for $105M as Tapestry Refocuses** Caleres is acquiring Stuart Weitzman from Tapestry for $105 million, strengthening its foothold in women’s luxury footwear. The sale allows Tapestry to focus on core brands, including Coach and Kate Spade, as part of its long-term growth strategy. Caleres plans to expand Stuart Weitzman’s global reach and direct-to-consumer business. The deal is set to close in summer 2025, pending regulatory approvals. Source: [Footwear News](https://footwearnews.com/business/mergers-acquisitions/caleres-acquires-stuart-weitzman-1234770354/) ## **Steve Madden to Acquire Kurt Geiger in $500M+ Deal** Steve Madden is acquiring British footwear brand Kurt Geiger for over $500 million CAD, enhancing its global expansion strategy. Kurt Geiger, known for its British-inspired designs and premium positioning, sees the deal as a growth opportunity under Madden’s leadership. The acquisition, funded through a mix of cash and debt financing, is expected to close in Q2 2025, pending regulatory approvals. Both companies view the deal as a strategic move to strengthen their brand portfolios. Source: [Retail Insider](https://retail-insider.com/bulletin/2025/02/steve-madden-acquires-kurt-geiger-in-landmark-289m-deal/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/rfreedhoff/30min) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/rfreedhoff/30min) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [RCC urges support, U.S. pauses some tariffs, and retailers face rising costs](https://nls.ca/us-pauses-tariffs-until-april/) **Published:** March 14, 2025 **Author:** NLS Logistics Team **Content:** The retail sector is bracing for upcoming U.S. tariffs on Canadian goods, with the RCC actively working to mitigate supply chain disruptions. Meanwhile, the White House has extended a tariff pause under USMCA until April, offering temporary relief. As cost pressures mount, retailers are adjusting strategies. Hudson’s Bay undergoes restructuring amid financial challenges, while Canadian Tire unveils a four-year growth plan to drive long-term expansion. ## **RCC Pushes for Retailer Support as U.S. Tariffs Take Effect** With U.S. tariffs on Canadian goods pushed back to April, the Retail Council of Canada (RCC) is pushing to minimize supply chain disruptions and pricing challenges. President Diane J. Brisebois highlights concerns over the de minimis exemption and interprovincial trade barriers. The RCC is working with government officials to secure exemptions and support retailers in adapting to shifting market conditions. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/03/rcc-leads-canadian-retailers-through-u-s-tariff-challenges/?utm_source=Retail+Insider+Newsletter&utm_campaign=3796703659-EMAIL_CAMPAIGN_2025_03_06_03_32&utm_medium=email&utm_term=0_-3796703659-113920482) ## **U.S. Extends Tariff Pause on Canadian and Mexican Imports** The White House has extended a tariff pause under the USMCA until April 2, recognizing North America’s integrated supply chains. This decision builds on previous exemptions for car imports. President Trump cited trade relations and cooperation on migration and fentanyl as key factors. A universal reciprocal tariff policy is expected once the pause ends. Source: [Retail Dive](https://www.retaildive.com/news/trump-tariffs-pause-canada-mexico-usmca/741880/) ## **Retailers Weigh Strategies as Tariffs Drive Up Costs** With tariffs driving up costs, retailers are exploring strategies to stay competitive. Best Buy expects price hikes as vendors pass on costs, while off-price chains like TJX Companies leverage flexible sourcing to manage expenses. Ross Stores anticipates an increase in closeout inventory as disruptions create new buying opportunities. Source: [Retail Brew](https://www.retailbrew.com/stories/2025/03/11/alternatives-to-price-increases-are-top-priority-as-tariff-hit-retailers) ## **Hudson’s Bay Faces Uncertain Future Amid Restructuring** After filing for creditor protection, Hudson’s Bay is undergoing major restructuring, likely leading to store closures and operational shifts. Analysts point to outdated store formats and vendor challenges as key factors in its decline. While some hope for a buyer to revive the brand, doubts remain about its long-term viability. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/business/company-news/2025/03/11/whats-next-for-hudsons-bay-heres-what-experts-think/) ## **Canadian Tire Unveils $2B ‘True North’ Plan for Growth** Canadian Tire has unveiled its four-year True North strategy, focusing on retail expansion, a stronger loyalty program, and streamlined operations. The plan includes $2 billion in investments, restructuring efforts, and the closure of 17 standalone Atmosphere stores, with 14 relocating to SportChek. Cost-cutting measures aim to save $100 million annually by 2026. The company will provide updates during its Q1 earnings report on May 8. Source: [Inside Logistics](https://www.insidelogistics.ca/retail-operations/canadian-tire-unveils-four-year-growth-plan-true-north/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canadian Retail Growth, Warehouse Drones, and Warehouse Automation Growth](https://nls.ca/2024-us-port-volumes-beauty-trends-and-retail-forecast/) **Published:** March 20, 2025 **Author:** NLS Logistics Team **Content:** Container volumes at 12 major US ports are key economic indicators. In 2024, beauty manufacturing will prioritize profitability, quality, transparency, and sustainability. The NRF forecasts a 2.5%-3.5% rise in retail sales to $5.23-$5.28 trillion. A KPMG survey reveals 81% of Canadian retailers see generative AI as essential. Bruce Nordstrom, who led Nordstrom for four decades, passed away at 90. ## **[**Tracking US Port Volumes: Maritime Cargo Trends**](https://www.supplychaindive.com/news/largest-us-ports-by-volume-month-coast-cargo-trends/693493/)** The volume of containers handled at 12 major US ports is a key economic indicator. In 2022, these ports managed 40% of international freight, highlighting their significance. During the pandemic, volumes surged from 46 million TEUs (2018-2020) to over 53 million TEUs (2021-2022), causing congestion and delays. By 2023, volumes stabilized at 46.67 million TEUs, just above the 2019 record. Monitoring these trends helps supply chain managers understand demand. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/03/rcc-leads-canadian-retailers-through-u-s-tariff-challenges/?utm_source=Retail+Insider+Newsletter&utm_campaign=3796703659-EMAIL_CAMPAIGN_2025_03_06_03_32&utm_medium=email&utm_term=0_-3796703659-113920482) ## [**Key Trends in Beauty Manufacturing for 2024**](https://www.beautyindependent.com/biggest-trends-expected-drive-beauty-manufacturing-2024/) In 2024, beauty manufacturing will focus on profitability, product quality, transparency, and sustainability. Brands will prioritize minimal ingredients, scientific validation, and eco-friendly products like refillable and vegan options. Gen Z will influence natural hair care trends, and small-batch production will support indie brands. Key areas include AI integration, regulatory compliance, and rapid market response. Source: [Beauty Independent](https://www.beautyindependent.com/biggest-trends-expected-drive-beauty-manufacturing-2024/) ## [](https://www.scmr.com/article/2024_retail_sales_forecast_calls_for_growth_says_national_retail_federation/3pl)**[**NRF Predicts Retail Sales Growth for 2024**](https://www.scmr.com/article/2024_retail_sales_forecast_calls_for_growth_says_national_retail_federation/3pl)** The National Retail Federation (NRF) forecasts a 2.5%-3.5% rise in 2024 retail sales to $5.23-$5.28 trillion, exceeding 2023’s $5.1 trillion. Online and non-store sales are expected to grow 7%-9% to $1.47-$1.50 trillion. Key indicators include 2.3% GDP growth, 2.2% inflation, and 4% unemployment. NRF CEO Matthew Shay noted retail supports 55 million jobs. Strong job growth and wage gains are expected to drive steady consumer spending in 2024. Source: [SCMR](https://www.scmr.com/article/2024_retail_sales_forecast_calls_for_growth_says_national_retail_federation/3pl) ## [**Canadian Retailers Boost Customer Experience with AI, KPMG Finds**](https://www.newswire.ca/news-releases/canadian-retailers-enhancing-customer-experience-through-generative-ai-finds-kpmg-in-canada-survey-806305425.html) A KPMG survey reveals that 81% of Canadian retailers view generative AI as essential for competitiveness, using it for fraud detection, inventory management, and personalized shopping. Currently, 38% have implemented AI, with 39% planning to do so within six months. Retailers expect AI to boost revenue and market share despite challenges like data quality and consumer acceptance. Source: [News Wire](https://www.newswire.ca/news-releases/canadian-retailers-enhancing-customer-experience-through-generative-ai-finds-kpmg-in-canada-survey-806305425.html) ## [**Top Shoe Execs Reflect on the Legacy of Bruce Nordstrom**](https://footwearnews.com/business/business-news/shoe-industry-memories-bruce-nordstrom-1203641122/) Bruce Nordstrom, who led Nordstrom for four decades, passed away at 90. Starting at the family shoe store at 9, he became president at 30, took the company public in 1971, and launched Nordstrom Rack in 1973. He retired in 1995, returned as chairman in 2000, and retired for good in 2006. Industry leaders, including Manolo Blahnik and Steve Madden, remember him as a retail visionary and a profound influence on the shoe industry. Source:[ ](https://www.wsj.com/articles/nikolas-rollout-of-hydrogen-trucks-is-hitting-supply-chain-hurdles-322823c2)[Footwear News](https://footwearnews.com/business/business-news/shoe-industry-memories-bruce-nordstrom-1203641122/) Are your logistics requirements being effectively addressed? Let’s explore your [eCommerce fulfillment strategies](https://nls.ca/services/e-commerce/) if you have a moment for a brief call. [Our team of seasoned logistics professionals](/quote/) is prepared to evaluate your needs and formulate a customized plan to propel your business forward. [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Retailers adapt to tariffs, Hudson’s Bay plans sales, and post-pandemic trends shift](https://nls.ca/retailers-adapt-to-tariffs/) **Published:** March 28, 2025 **Author:** NLS Logistics Team **Content:** Retailers are adjusting to rising tariff costs, refining strategies based on supply chains and business models. Hudson’s Bay is selling store leases and brand assets as it faces liquidation. Five years after lockdowns, retail has reopened, but shifting consumer habits continue to reshape spending patterns. Fashion brands must now justify pricing and communicate value as shoppers become more selective. Meanwhile, global digital payments are set to surpass $33.5 trillion by 2030, fueled by mobile wallets, buy now, pay later, and account-to-account payments. In a changing landscape, businesses must balance evolving consumer expectations with financial resilience and operational efficiency. ## **[Retailers Turn to Alternatives as Tariffs Drive Up Costs](https://www.retailbrew.com/stories/2025/03/11/alternatives-to-price-increases-are-top-priority-as-tariff-hit-retailers)** Retailers are adjusting to rising tariff costs based on their business models and supply chains. Best Buy expects price hikes as vendors pass on costs, while off-price retailers like TJX and Ross benefit from flexible sourcing and more closeout deals. Smaller retailers with fewer supplier options may struggle the most, as price increases remain a tough strategy in today’s economy. Source: [Retail Brew](https://www.retailbrew.com/stories/2025/03/11/alternatives-to-price-increases-are-top-priority-as-tariff-hit-retailers) ## **[Hudson’s Bay Looks to Sell Leases and Iconic Stripes](https://www.bnnbloomberg.ca/business/company-news/2025/03/25/hudsons-bay-likely-to-find-lots-of-buyers-for-assets-like-leases-stripes-experts/)** Hudson’s Bay is selling store leases and brand assets as it faces liquidation. Experts predict strong demand for its prime retail spaces and signature stripes, with developers eyeing leases and Canadian brands leveraging the stripes for national appeal. Other assets, including Hudson North, Gluckstein, and Zellers, may attract buyers, though Zellers’ revival remains uncertain against Walmart. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/business/company-news/2025/03/25/hudsons-bay-likely-to-find-lots-of-buyers-for-assets-like-leases-stripes-experts/) ## **[Post-Pandemic Retail: Is ‘Normal’ Really Back?](https://www.retaildive.com/news/five-years-pandemic-consumer-behavior-retail-normal/740999/)** Five years after lockdowns, retail has returned to normal, but consumer habits have changed. Stores are operating, inflation has eased, but economic uncertainty and evolving shopping behaviours are still challenge retailers. Consumers expect better in-store experiences and value, regaining lost purchasing power. Retailers must adapt to these shifts to stay competitive. Source: [Retail Dive](https://www.retaildive.com/news/five-years-pandemic-consumer-behavior-retail-normal/740999/) ## **[How Fashion Brands Can Prove Their Value](https://www.businessoffashion.com/case-studies/marketing-pr/case-study-the-complete-guide-to-communicating-value-to-shoppers/)** As shoppers become more selective, fashion brands must justify their prices and communicate value. This challenge spans luxury to mass retail, with competition intensifying and fashion spending declining. Winning brands stand out through quality, marketing, and strong shopping experiences rather than discounts. This case study highlights how top brands build loyalty and showcase value. Source: [Business Of Fashion](https://www.businessoffashion.com/case-studies/marketing-pr/case-study-the-complete-guide-to-communicating-value-to-shoppers/) ## **[Digital Payments to Top $33.5 Trillion by 2030](https://www.retaildive.com/news/digital-payments-exceed-33-trillion-2030-report/743510/)** Global digital payments are set to surpass $33.5 trillion by 2030, fueled by mobile wallets, buy now, pay later, and account-to-account payments. While U.S. consumers still favour cards, mobile wallet adoption is rising as businesses expand digital payment options. Cash use keeps declining, and security concerns shape digital wallet adoption. Visa leads the card market, but Capital One’s bid for Discover could shake up the industry. Source: [Retail Dive](https://www.retaildive.com/news/digital-payments-exceed-33-trillion-2030-report/743510/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canada imposes 25% tariffs on U.S. autos, exports slow, and fashion brands face challenges](https://nls.ca/canada-imposes-tariffs-on-us-autos/) **Published:** April 11, 2025 **Author:** NLS Logistics Team **Content:** Canada plans 25% tariffs on U.S. vehicles, calling recent American trade actions unjustified. Analysts warn U.S. tariffs could slow global growth and strain Canadian exporters. Domestic apparel brands face rising costs due to steep duties on Asian-made garments. As of May 2, the U.S. will revoke the de minimis exemption for most Chinese and Hong Kong goods. Meanwhile, Hudson’s Bay saw a 33% sales drop and a 50% e-commerce decline in 2024, preceding its bankruptcy filing. ## **[Canada Retaliates with 25% Tariffs on U.S. Auto Imports](https://www.insidelogistics.ca/import-export-trade/import-export-trade-tariffs/canada-to-impose-counter-tariffs-on-u-s-auto-imports/)** Canada will impose 25% tariffs on U.S. vehicles in response to new American trade measures, which Prime Minister Mark Carney called “unjustified.” The tariffs apply to non-CUSMA-compliant vehicles and foreign content in compliant models. Revenue will support Canadian auto workers. Source: [Inside Logistics](https://www.insidelogistics.ca/import-export-trade/import-export-trade-tariffs/canada-to-impose-counter-tariffs-on-u-s-auto-imports/) ## **[U.S. Tariffs Slow Global Growth, Threaten Canadian Exports](https://retail-insider.com/retail-insider/2025/04/conference-board-of-canada-u-s-trade-war-tariffs-set-to-weaken-global-growth-and-challenge-canadian-exporters/)** The Conference Board of Canada warns U.S. tariffs will slow global growth and pressure Canadian exporters. While Canada avoided the harshest penalties, weaker demand and ongoing trade tensions will still hurt key sectors. U.S. tariffs are expected to drive inflation and stall growth. Canada plans matching tariffs and urges trade diversification to manage the rising risks. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/04/conference-board-of-canada-u-s-trade-war-tariffs-set-to-weaken-global-growth-and-challenge-canadian-exporters/) ## **[Canadian Fashion Brands Struggle with U.S. Tariff Fallout](https://www.cbc.ca/news/canada/calgary/tariffs-canada-clothing-china-vietnam-1.7504380)** Canadian apparel brands face setbacks from steep U.S. tariffs on Asian-made garments. Though not directly targeted, many produce overseas and rely on U.S. sales, putting profits at risk. Retailers like Aritzia and Lululemon have seen stock dips, while smaller brands reconsider U.S. expansion. With supply chain shifts proving tough, many are eyeing Canada, Europe, and Australia. Source: [CBC](https://www.cbc.ca/news/canada/calgary/tariffs-canada-clothing-china-vietnam-1.7504380) ## **[U.S. Ends Duty-Free Imports from China on May 2](https://www.retaildive.com/news/de-minimis-china-trump-elimination-tariffs/744576/)** Starting May 2, the U.S. will remove the de minimis exemption for most goods from China and Hong Kong, applying full duties or flat fees. The rule, which allowed packages under $800 duty-free, helped brands like Shein and Temu ship cheaply to U.S. buyers. The policy targets deceptive shipping and contraband, but complicates logistics for low-cost Asian imports. Source: [Retail Dive](https://www.retaildive.com/news/de-minimis-china-trump-elimination-tariffs/744576/) ## **[Memo Reveals Hudson’s Bay Sales Collapse Before Bankruptcy](https://retail-insider.com/retail-insider/2025/04/hudsons-bay-sales-collapsed-prior-to-bankruptcy-leaked-memo/)** A leaked memo shows Hudson’s Bay saw a 33% drop in total sales and a 50% plunge in e-commerce in 2024—just before its March 2025 bankruptcy. The decline stemmed from store neglect, broken logistics, poor service, leadership churn, and slashed marketing. Failed Zellers pop-ups and weak private labels worsened losses. Experts say a turnaround would need major investment and new leadership. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/04/hudsons-bay-sales-collapsed-prior-to-bankruptcy-leaked-memo/) Are your logistics requirements being effectively addressed? As we head into 2026 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Shifts in Retail Supply, Tariff Strategies, and Pricing Changes at Hermès](https://nls.ca/shifts-in-retail-supply/) **Published:** April 25, 2025 **Author:** NLS Logistics Team **Content:** Retailers are shifting from short-term responses to long-term strategies amid rising tariffs and trade tensions. Hermès will increase U.S. prices starting May 1 to offset new EU import duties. A Coresight webinar highlights how retailers can adapt to shifting consumer sentiment. Experts see potential in repositioning Hudson’s Bay as a curated Canadian house of brands. Meanwhile, unpredictable tariffs on China continue to strain global supply chains and increase costs. ## [How Retailers Are Adapting Supply Chains to Tariffs](https://retail-insider.com/retail-insider/2025/04/the-supply-chain-strategies-retail-is-using-to-respond-to-tariffs/) Retailers are moving from reactive tactics to long-term strategies in response to rising tariffs and trade tensions. Key actions include supplier diversification, scenario planning, and tariff engineering to reduce costs. Digital tools and regulatory strategies like reclassification are also helping boost resilience and safeguard margins. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/04/the-supply-chain-strategies-retail-is-using-to-respond-to-tariffs/) ## [Retail Strategies to Tackle Tariff Challenges](https://coresight.com/research/adapting-to-tariff-pressures-strategies-for-retail-success/) A recent Coresight Research webinar, explored how retailers can stay competitive amid rising tariffs and shifting consumer sentiment. Key strategies include data-driven pricing, brand storytelling, product innovation, and experiential retail. Speakers emphasized the importance of agility, customer focus, and digital tools to protect margins and boost loyalty. Source: [Coresight](https://coresight.com/research/adapting-to-tariff-pressures-strategies-for-retail-success/) ## [Hermès to Raise U.S. Prices Amid EU Tariffs](https://www.supplychaindive.com/news/hermes-raises-prices-tariffs-q1-earnings/745764/) Hermès will raise U.S. prices starting May 1 to offset a new 10% tariff on EU imports. The brand confirmed that the increase will span all product categories but not extend to other markets. While final tariff terms are still pending, Hermès expects U.S. customer loyalty to hold steady. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/hermes-raises-prices-tariffs-q1-earnings/745764/) ## [Can Hudson’s Bay Rebuild as a Canadian House of Brands?](https://retail-insider.com/retail-insider/2025/04/the-future-of-hudsons-bay-as-a-canadian-house-of-brands/) As Hudson’s Bay restructures, retail experts see potential in positioning it as a curated Canadian house of brands. Immersive zones, local designers, and tech-integrated retail spaces could revive its identity. Rebuilding trust with vendors and securing support are critical to making this bold, cultural pivot succeed. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/04/the-future-of-hudsons-bay-as-a-canadian-house-of-brands/) ## [The Global Fallout of U.S.–China Tariff Volatility](https://therobinreport.com/the-flaw-in-china-tariffs/) Erratic tariffs on China are creating ripple effects far beyond U.S. borders, straining global supply chains and pushing up costs. Manufacturers remain tied to China for production, making rapid shifts both costly and impractical. Rather than isolating China, the tariffs risk stalling trade and intensifying global uncertainty. Source: [The Robin Report](https://therobinreport.com/the-flaw-in-china-tariffs/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Last-Mile Solutions, DHL Resumes Operations, Earnings from Global Giants](https://nls.ca/last-mile-solutions/) **Published:** May 9, 2025 **Author:** NLS Logistics Team **Content:** Retailers report a growing gap between last-mile delivery expectations and service performance, especially for on-demand. DHL has resumed B2C U.S. shipments over $800 under updated customs rules. Early Q1 2025 earnings show mixed results for major global brands amid tariff pressures. Container shipping rates continue to dip, down 2% this week. As Hudson’s Bay liquidates, Urbana Corp. has placed a bid to retain its Canadian legacy. ## [Fixing the Performance Gap in Last-Mile Delivery](https://www.supplychaindive.com/spons/overcoming-a-critical-performance-gap-in-last-mile-delivery/746081/) A new survey shows a major gap between what retailers expect from last-mile delivery providers and what they’re actually getting—especially with on-demand services. On-time delivery and damage rates are falling short, hurting customer satisfaction. Delayed pickups, missed time windows, and weak tech integration are key issues. Experts recommend choosing partners with vetted drivers, strong infrastructure, and a track record of performance. Source: [Supply Chain Dive](https://www.supplychaindive.com/spons/overcoming-a-critical-performance-gap-in-last-mile-delivery/746081/) ## [DHL Resumes U.S. B2C Shipments Over $800](https://www.supplychaindive.com/news/dhl-lifts-united-states-b2c-shipment-suspension/746515/) DHL has resumed business-to-consumer shipments to the U.S. for packages over $800 after restoring informal customs processing for goods under $2,500. The earlier suspension in April followed new customs clearance rules that caused delays. With the threshold reset to $2,500, DHL can now process high-value shipments more efficiently. Some delays may still occur as the backlog is cleared. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/dhl-lifts-united-states-b2c-shipment-suspension/746515/) ## [Q1 2025 Earnings Week 1: Mixed Results & Tariff Pressures](https://coresight.com/research/earnings-insights-1q25-mixed-results-from-lvmh-nestle-pg-and-others-amid-heightened-tariff-concerns-infographic/) The first week of Q1 2025 earnings brought mixed results for global giants like LVMH, Nestlé, and P&G amid growing tariff concerns. This infographic breaks down revenue and EPS updates from Coresight 100 companies reporting as of April 27, 2025. Hermès and L’Oréal performed well, while others struggled with shifting trade policies. Source: [Coresight](https://coresight.com/research/earnings-insights-1q25-mixed-results-from-lvmh-nestle-pg-and-others-amid-heightened-tariff-concerns-infographic/) ## [Container Rates Fall Again Amid Tariff Uncertainty](https://www.insidelogistics.ca/freight-rates/container-rates-down-for-second-straight-week/?utm_medium=email&utm_source=turnkey&utm_campaign=InsideLogistics&utm_content=20250430123103) Container shipping rates fell for the second week, with Drewry’s World Container Index down 2% to US$2,157 per 40-ft container. While still 52% above 2019’s average, rates are now 79% below their 2021 peak. Major routes like Shanghai–New York and Los Angeles saw the largest drops. Drewry expects further declines as tariff uncertainty continues. Source: [Inside Logistics](https://www.insidelogistics.ca/freight-rates/container-rates-down-for-second-straight-week/?utm_medium=email&utm_source=turnkey&utm_campaign=InsideLogistics&utm_content=20250430123103) ## [Thomas Caldwell Bids to Keep Hudson’s Bay Charter in Canadian Hands](https://retail-insider.com/retail-insider/2025/05/interview-thomas-caldwell-on-hudsons-bay-ip-bid/?utm_source=Retail+Insider+Newsletter&utm_campaign=96c38ca765-EMAIL_CAMPAIGN_2025_05_02_03_08&utm_medium=email&utm_term=0_-96c38ca765-113920482) As Hudson’s Bay liquidates, Thomas Caldwell of Urbana Corp. has bid for its intellectual property and Royal Charter to keep the brand Canadian. Driven by patriotism and business potential, he plans to donate the charter to a public institution and explore new brand uses beyond retail. Other bidders include Chinese billionaire Weihong Liu and possibly Canadian Tire. For Caldwell, it’s about preserving a national legacy over profit. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/05/interview-thomas-caldwell-on-hudsons-bay-ip-bid/?utm_source=Retail+Insider+Newsletter&utm_campaign=96c38ca765-EMAIL_CAMPAIGN_2025_05_02_03_08&utm_medium=email&utm_term=0_-96c38ca765-113920482) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canadian Tire Deal, 3PL Shifts, Local Shopping Trends](https://nls.ca/canadian-tire-aquires-hudsons-bay-compliance-tariffs-logistics-update/) **Published:** May 23, 2025 **Author:** NLS Logistics Team **Content:** Canadian Tire acquires Hudson’s Bay brand rights for $30M, reviving names like GlucksteinHome and HBC Stripes. Retailers are adopting 3PLs and tech solutions to manage costs and compliance. With inflation and U.S. tariffs rising, Canadians are shifting toward local products. Consumer inflation expectations hit 7.3%, driven by trade uncertainty. Shipping rates from China to the U.S. surge as importers rush before a tariff pause ends. ## [Canadian Tire Revives HBC Brands With $30M Deal](https://retail-insider.com/retail-insider/2025/05/what-canadian-tire-might-do-with-hudsons-bay-brands/) Canadian Tire’s $30-million purchase of Hudson’s Bay’s brand rights breathes new life into iconic names like HBC Stripes, GlucksteinHome, and possibly Zellers. Experts expect these brands to show up in private-label goods, premium home décor, or niche eCommerce. While the move strengthens brand equity, it comes amid retail disruption following Hudson’s Bay’s collapse. With the right strategy, Canadian Tire could reshape Canada’s retail landscape. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/05/what-canadian-tire-might-do-with-hudsons-bay-brands/) ## [Retailers Turn to 3PLs and Tech to Ease Logistics Costs](https://www.insidelogistics.ca/retail-operations/brands-turning-to-3pls-tech-to-navigate-rising-logistics-costs-says-report/) Retail and DTC brands are leaning on third-party logistics and advanced tech to tackle rising costs and complex regulations. Key areas of focus include optimizing last-mile delivery, diversifying carriers, and using data analytics to improve performance. More than half are also rethinking returns processes to cut expenses and boost loyalty. Shifting tariff policies and Section 321 changes are prompting brands to adapt quickly. Source: [Inside Logistics](https://www.insidelogistics.ca/retail-operations/brands-turning-to-3pls-tech-to-navigate-rising-logistics-costs-says-report/) ## [Tariffs and Inflation Drive Canadians to Shop Local](https://retail-insider.com/retail-insider/2025/05/canadians-shift-spending-amid-price-hikes-and-tariffs/) Faced with inflation and U.S. tariffs, many Canadians are cutting back on U.S. goods and supporting local businesses instead. A majority back Ottawa’s tariff response, with 67% supporting dollar-for-dollar measures. The Leger survey also shows rising concerns over personal finances, job security, and the economy, with nearly half believing Canada is in a recession. These shifts reflect growing economic nationalism and a move toward self-reliance. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/05/canadians-shift-spending-amid-price-hikes-and-tariffs/) ## [Inflation Expectations Climb to 7.3% on Tariff Anxiety](https://www.retaildive.com/news/inflation-expectations-12-months-surge-73-percent-fueled-by-tariff-worry-Trump-unemployment/748418/) Consumers expect inflation to hit 7.3% in the next year, the highest in decades, largely due to concerns over U.S. trade policies. Consumer sentiment has dropped nearly 30% since January despite moderate price increases. Even with temporary tariff relief on Chinese goods, U.S. households still face steep duties, adding an estimated $2,800 per year. Retailers like Walmart warn of further price hikes as companies struggle with rising costs. Source: [Retail Dive](https://www.retaildive.com/news/inflation-expectations-12-months-surge-73-percent-fueled-by-tariff-worry-Trump-unemployment/748418/) ## [U.S.-China Truce Fuels Surge in Shipping Rates](https://www.wsj.com/articles/shipping-rates-rise-as-u-s-china-trade-truce-drives-import-surge-cb9a67bf) Shipping rates from China to the U.S. are spiking as importers rush to beat the end of a 90-day tariff pause. Container costs to the West Coast now top $3,000, with carriers planning further hikes. The rush is pulling forward the traditional July–October peak season, driven by back-to-school and holiday demand. While the truce offers temporary relief, concerns about Red Sea shipping risks and limited capacity could push rates even higher in the coming months. Source: [The Wall Street Journal](https://www.wsj.com/articles/shipping-rates-rise-as-u-s-china-trade-truce-drives-import-surge-cb9a67bf) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canadian Tire-HBC Deal, AI in Retail, U.S. Logistics Uncertainty](https://nls.ca/canadian-tire-hudsons-bay-ai-retail-logistics/) **Published:** June 6, 2025 **Author:** NLS Logistics Team **Content:** Ontario’s Superior Court approves Canadian Tire’s $30M purchase of Hudson’s Bay’s IP. Generative AI may ease retail labour strains by cutting inefficiencies, says Cognizant. New U.S. tariffs threaten logistics stability despite a steady 2024. E-commerce spending is rising among 18–35-year-olds, led by convenience and digital habits. DHL joins Shopify Shipping in the U.S. and Germany, offering merchants discounted rates. ## Court Approves Canadian Tire’s Hudson’s Bay IP Deal Canadian Tire’s $30M purchase of Hudson’s Bay’s intellectual property has been approved by Ontario’s Superior Court. The deal follows Hudson’s Bay’s final store closures on June 1, ending over 300 years of retail history. Despite 17 global bids, no buyer committed to reviving the brand, signaling a full retail exit including its joint venture with RioCan. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/06/court-approves-canadian-tire-acquisition-of-hudsons-bay-ip/) ## AI Helps Retail Tackle Labour Gaps and Boost Efficiency Retail’s labour challenges may ease with generative AI, says Cognizant’s Scott TumSuden, who sees it cutting inefficiencies and automating low-value tasks. AI is also enhancing employee training and support without replacing jobs. The technology is expected to create a more agile workforce focused on delivering better service. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/05/ai-revolutionizing-retail-cognizants-scott-tumsuden-on-tackling-labour-challenges-with-technology/) ## Trade War Reignites Instability in U.S. Logistics The U.S. logistics sector faces renewed disruption from a global trade war and new tariffs, despite a stable 2024. Logistics costs held steady last year, but companies now face rising expenses and volatile demand. Businesses are shifting to faster, more flexible planning to manage growing uncertainty. Source: [The Wall Street Journal](https://www.wsj.com/articles/trade-war-roils-logistics-sector-after-2024s-relative-calm-a21ec101?mod=logistics-report_lead_pos2) ## Young Shoppers Drive E-Commerce, Want Better Delivery Consumers aged 18 to 35 are leading e-commerce growth, with 43% increasing online spending, says Descartes Systems Group. Yet 79% report delivery issues—much higher than other age groups. Retailers risk losing this key demographic unless they improve delivery experiences. Source: [Inside Logistics](https://www.insidelogistics.ca/e-commerce/youth-driving-e-commerce-growth-but-demand-better-delivery-descartes-study/) ## DHL-Shopify Integration Eases Shipping for Sellers DHL is now pre-integrated with Shopify Shipping in the U.S. and Germany, offering merchants discounted rates and simplified logistics. The partnership removes the need for separate onboarding and handles complex shipping requirements. By 2026, the service will expand globally, including DDP options that eliminate surprise fees for buyers. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/dhl-shopify-shipping-integration-rates/749425/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Container rates steady, tariffs shift Canadian strategies, retailers cut free shipping](https://nls.ca/container-rates-steady-and-tariffs-shift-in-canada/) **Published:** June 20, 2025 **Author:** NLS Logistics Team **Content:** Container rates stabilize at US$3,543 after a sharp 59% rise, signalling market recalibration. Canadian exporters and importers are swiftly adjusting to new U.S. tariffs, reshaping sourcing and pricing strategies. Retailers are scaling back free shipping to offset tariff costs, despite its role in reducing cart abandonment. Amazon eyes $7.1B in long-term savings through AI delivery robots. Parents are kicking off back-to-school shopping earlier, with 20% starting as early as June. ## [Retailers Scale Back Free Shipping Amid Tariff Costs](https://retailwire.com/discussion/eliminating-free-shipping-tariff-offset/) To manage higher costs from tariffs, many retailers are reducing or limiting free shipping, even though it remains critical in preventing cart abandonment. Brands like Lovevery and Modern Picnic have raised order thresholds or reserved free shipping for loyalty members to ease transportation expenses. Surveys show consumers expect free delivery, but few will tolerate more than a 10% price increase, making shipping strategy a key lever in pricing decisions. Source: [Retail Wire](https://retailwire.com/discussion/eliminating-free-shipping-tariff-offset/) ## [U.S. Tariffs Reshape Canadian Business Strategy](https://retail-insider.com/retail-insider/2025/06/canada-u-s-tariff-clash-reshapes-business-statistics-canada/) New U.S. tariffs are pushing Canadian businesses to adapt quickly, with nearly one-third of exporters expecting significant impact and over half of importers adjusting sourcing and pricing. Companies are responding through diversification, domestic sourcing, and operational changes to offset cost pressures. Despite uncertainty, about 70% remain optimistic about navigating the evolving trade environment. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/06/canada-u-s-tariff-clash-reshapes-business-statistics-canada/) ## [Container Rates Steady After Recent Surge](https://www.insidelogistics.ca/freight-rates/after-month-long-increases-container-rates-stabilize/) Container rates have held steady after a 59% surge over the past month, with Drewry’s World Container Index at US$3,543 per 40-ft container. The increase followed a U.S. tariff pause that revived Transpacific traffic and lifted spot rates, especially from Shanghai to New York and Los Angeles. Analysts expect rates to decline again in the second half of the year as legal uncertainties and capacity shifts impact supply-demand dynamics. Source: [Inside Logistics](https://www.insidelogistics.ca/freight-rates/after-month-long-increases-container-rates-stabilize/) ## [Amazon Targets $7B Savings Through Delivery Robots](https://www.supplychaindive.com/news/amazon-delivery-robots-savings-bofa-ai/750457/) Amazon could save over $7.1 billion annually by 2032 by expanding AI-powered delivery robots, analysts say. The company is testing humanoid robots for use in delivery vans, aiming to automate more of the last-mile process. While Amazon already deploys 750,000 robots in its fulfillment centres, expanding their role will depend on regulation and consumer adoption. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/amazon-delivery-robots-savings-bofa-ai/750457/) ## [Parents Shop Earlier for Back-to-School as Prices Rise](https://www.retaildive.com/news/shoppers-to-begin-back-to-school-shopping-june/750144/) More parents are starting back-to-school shopping earlier, with up to 20% beginning in June, according to a TeacherLists survey. Nearly two-thirds of families report financial stress this season, driven by inflation and tariff-linked price increases. With major retailers expected to raise prices, early shopping is becoming a cost-saving strategy for budget-conscious families. Source: [Retail Dive](https://www.retaildive.com/news/shoppers-to-begin-back-to-school-shopping-june/750144/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics, Uncategorized --- ### [SportChek revamps stores, wholesale evolves, Canada pushes trade reform](https://nls.ca/sportchek-stores-canada-trade-reform/) **Published:** July 4, 2025 **Author:** NLS Logistics Team **Content:** SportChek debuts its tech-forward “Destination Sport” concept, enhancing in-store engagement and service. Wholesale emerges as a strategic growth channel, challenging direct-to-consumer assumptions. CFIB notes historic momentum in dismantling interprovincial trade barriers. Shippers accelerated May imports to beat tariffs, temporarily boosting freight volumes. Drewry’s World Container Index falls 9% to US$2,983, marking a second week of decline. ## [SportChek’s New Format Enhances Retail Experience](https://retail-insider.com/retail-insider/2025/06/sportcheks-new-destination-sport-format-redefining-the-retail-experience-photos-video/?no_cache=1) SportChek’s “Destination Sport” stores offer a modern, tech-enabled shopping experience with redesigned layouts, smart fitting rooms, and upgraded service shops. Early locations in Moncton and Etobicoke report strong sales and customer satisfaction, with more openings planned. It’s a core part of Canadian Tire’s True North strategy to modernize and expand retail spaces. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/06/sportcheks-new-destination-sport-format-redefining-the-retail-experience-photos-video/?no_cache=1) ## [Wholesale Reimagined as a Strategic Growth Engine](https://therobinreport.com/wholesale-isnt-dead-its-revitalizing-growth/) Wholesale is evolving into a smarter growth strategy, debunking the idea that direct-to-consumer always delivers better margins. Experts Shelley and Liza Amlani spotlight how brands are partnering with retailers, including warehouse clubs, to drive profit. The future lies in collaborative wholesale, not abandoning it. Source: [The Robin Report](https://therobinreport.com/wholesale-isnt-dead-its-revitalizing-growth/) ## [Canada Advances on Internal Trade Reform](https://retail-insider.com/retail-insider/2025/06/canadas-internal-trade-barriers-finally-coming-down-cfib-video/) CFIB reports more progress in the last six months on removing interprovincial trade barriers than in the past eight years. Nova Scotia and Ontario lead with top grades for adopting mutual recognition laws to reduce red tape. CFIB urges consistent national standards and regulatory follow-through to help small businesses benefit. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/06/canadas-internal-trade-barriers-finally-coming-down-cfib-video/) ## [Early Peak Season Strains Trucking Market](https://www.supplychaindive.com/news/may-truckload-reefer-dry-van-spot-rate-rose-modestly-amid-tariffs/751633/) Shippers rushed cargo imports in May ahead of tariffs, briefly lifting reefer and dry van volumes. With peak season arriving early, demand may stay flat for the rest of the year, keeping pricing power in shippers’ hands. Ongoing oversupply and market uncertainty could push more carriers and brokers out of business. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/may-truckload-reefer-dry-van-spot-rate-rose-modestly-amid-tariffs/751633/) ## [Container Rates Dip as Demand Softens](https://www.insidelogistics.ca/freight-rates/container-rates-continue-to-decline/) Drewry’s World Container Index dropped 9% to US$2,983 for June 23–27, continuing a second week of decline. The dip follows a short-lived surge tied to tariff delays, with U.S.-bound demand now weakening. Analysts expect more volatility as trade policies and shipping capacity shifts evolve. Source: [Inside Logistics](https://www.insidelogistics.ca/freight-rates/container-rates-continue-to-decline/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Tariff talks drag on, inflation rises, and Toronto sees liquidation surge](https://nls.ca/tariff-talks-inflation-and-liquidation-surge/) **Published:** July 18, 2025 **Author:** NLS Logistics Team **Content:** The U.S. will impose steep tariffs on imports from Canada, the EU, Mexico, and Brazil by August 1. Canada’s CPI rose 1.9% in June, driven by rising clothing and durable goods costs. Liquidator A.D. Hennick & Associates sees growth as retailers offload surplus stock. Over half of retailers are boosting generative AI investments to enhance efficiency. Canada’s trade gap narrowed to $5.9B in May on rising exports and lower imports. ## [Tariff Talks Stretch Into August as Global Tensions Climb](https://www.supplychaindive.com/news/trump-august-tariffs-eu-mexico-canada-brazil-response/752960/) The U.S. plans to impose steep tariffs on imports from Canada, the EU, Mexico, and Brazil by August 1. Canada and the EU are delaying retaliation in hopes of a deal, while Mexico is optimistic about reaching an agreement. Brazil has responded strongly, pledging to match the U.S.’s 50% tariff rate. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/trump-august-tariffs-eu-mexico-canada-brazil-response/752960/) ## [June Inflation Rises, Casting Doubt on Rate Cuts](https://retail-insider.com/retail-insider/2025/07/consumers-prices-on-the-rise-statistics-canada/) Canada’s CPI rose 1.9% in June as gas prices fell more slowly and durable goods and clothing costs climbed. Food inflation eased slightly, but core prices stayed firm, dampening expectations of a rate cut. Analysts say solid job data and trade uncertainty could keep the Bank of Canada on hold. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/07/consumers-prices-on-the-rise-statistics-canada/) ## [Inventory Glut Drives Liquidation Surge in Toronto](https://retail-insider.com/retail-insider/2025/07/toronto-based-liquidator-sees-spike-in-inventory-deals-amid-shifting-retail-landscape/) Toronto liquidator A.D. Hennick & Associates is booming as retailers offload excess stock driven by pandemic-era overordering and poor inventory planning. Founder Alex Hennick points to brands’ reliance on single buyers like HBC as a key issue. With unsold goods flooding the market, liquidation firms are thriving. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/07/toronto-based-liquidator-sees-spike-in-inventory-deals-amid-shifting-retail-landscape/) ## [Retailers Boost Gen AI Spend for Speed and Service](https://www.retaildive.com/news/retail-generative-ai-investments/752705/) More than half of retailers are increasing investments in generative AI to improve customer experience and streamline operations. Companies like Walmart and H&M use AI for shopping assistants, recruiting, and backend efficiency. While adoption grows, some consumers remain wary of data use and automation. Source: [Retail Dive](https://www.retaildive.com/news/retail-generative-ai-investments/752705/) ## [Canada’s Trade Deficit Narrows in May](https://www.insidelogistics.ca/export-trade/canadas-trade-deficit-narrows-in-may-as-exports-rebound-slightly/) Canada’s trade gap fell to $5.9 billion in May as exports rose 1.1% and imports dropped 1.6%. Strong gains in metals and consumer goods helped offset a decline in energy exports, and trade with non-U.S. markets hit a record high. Still, tariff tensions with the U.S. cast a shadow on future trade prospects. Source: [Inside Logistics](https://www.insidelogistics.ca/export-trade/canadas-trade-deficit-narrows-in-may-as-exports-rebound-slightly/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canadians shift spending, FDA tightens import rules, ground shipping costs hit record](https://nls.ca/canadians-spending-fda-import-rules-shipping-record/) **Published:** August 1, 2025 **Author:** NLS Logistics Team **Content:** Over 85% of Canadians are shifting spending habits, favouring local products to offset tariff pressures. The FDA now requires all imports under $800 to pass customs review, tightening low-value exemptions. Ground delivery rates jumped 32% above 2018 levels as major carriers adjust pricing. Luxury brands face challenges from overdependence on low-spending aspirationals. With DTC sales up 10–25% this year, retailers are rethinking peak season strategies to stay competitive. ## [**Canadians Reprioritize Spending Amid Tariffs**](https://retail-insider.com/retail-insider/2025/07/canadians-readjusting-their-spending-in-response-to-rising-tariffs/?utm_source=Retail+Insider+Newsletter&utm_campaign=dab34a7045-EMAIL_CAMPAIGN_2025_07_24_03_08&utm_medium=email&utm_term=0_-dab34a7045-113920482) Over 85% of Canadians are adjusting their spending, with many choosing Canadian-made goods to avoid tariff-related price increases. The growing “Buy Canada” movement is reshaping how people shop, subscribe, and travel. With cross-border trips declining and domestic travel rising, these shifts reflect both cost-awareness and national pride. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/07/canadians-readjusting-their-spending-in-response-to-rising-tariffs/?utm_source=Retail+Insider+Newsletter&utm_campaign=dab34a7045-EMAIL_CAMPAIGN_2025_07_24_03_08&utm_medium=email&utm_term=0_-dab34a7045-113920482) ## [**FDA Tightens Oversight on All Low-Value Imports**](https://www.supplychaindive.com/news/de-minimis-fda-rule-changes-customs/753055/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202025-07-23%20Supply%20Chain%20Dive:%20Logistics%20%5Bissue:75185%5D&utm_term=Supply%20Chain%20Dive:%20Logistics) All FDA-regulated imports under $800 must now undergo review at customs, ending previous exemptions for low-value goods. Entry Type 86 filings must include full FDA data to ensure safety and compliance. This shift, powered by new tech, aims to better monitor imports and reduce risk from unregulated products. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/de-minimis-fda-rule-changes-customs/753055/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202025-07-23%20Supply%20Chain%20Dive:%20Logistics%20%5Bissue:75185%5D&utm_term=Supply%20Chain%20Dive:%20Logistics) ## [**Ground Shipping Costs Hit Record High**](https://www.supplychaindive.com/news/fedex-ups-rates-q2-2025-index/753231/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202025-07-23%20Supply%20Chain%20Dive:%20Logistics%20%5Bissue:75185%5D&utm_term=Supply%20Chain%20Dive:%20Logistics) Ground delivery rates surged 32% above 2018 levels in Q2 2025 as FedEx and UPS raised surcharges and scaled back discounts. Shippers responded by shifting low-value packages to slower, economy services, increasing billed weights and overall costs. With new fees and fewer deals, businesses are seeking cost-effective alternatives to manage logistics. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/fedex-ups-rates-q2-2025-index/753231/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202025-07-23%20Supply%20Chain%20Dive:%20Logistics%20%5Bissue:75185%5D&utm_term=Supply%20Chain%20Dive:%20Logistics) ## [**Luxury Brands Lose Ground by Chasing Aspirationals**](https://therobinreport.com/aspirationals-compromise-luxury-brands/) As the luxury market faces a downturn, overreliance on low-spending aspirationals is proving costly for brands. Top-tier clients feel alienated by mass marketing, reduced product quality, and impersonal retail experiences. To stay competitive, brands must return to craftsmanship, personalization, and deeper emotional connections with high-value customers. Source: [The Robin Report](https://therobinreport.com/aspirationals-compromise-luxury-brands/) ## [**4 Ways to Strengthen DTC Ahead of Holiday Demand**](https://www.retaildive.com/spons/4-ways-for-retailers-to-meet-holiday-demand-as-dtc-sales-pick-up/753167/) With DTC sales rising 10–25% this year, retailers must adapt to stay competitive during peak season. Key strategies include adopting real-time inventory tracking, offering flexible delivery, using sustainable packaging, and optimizing orders with AI. Retailers who scale operations now will be better equipped for sustained growth. Source: [Retail Dive](https://www.retaildive.com/spons/4-ways-for-retailers-to-meet-holiday-demand-as-dtc-sales-pick-up/753167/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canadian holiday shopping trends, U.S. tariffs expand, and AI in logistics set to grow](https://nls.ca/shopping-trends-tariffs-rise-ai-in-logistics/) **Published:** August 15, 2025 **Author:** NLS Logistics Team **Content:** Canadian shoppers are seeking value and personalized AI-driven deals amid tighter holiday budgets. The U.S. has raised tariffs up to 35% on some Canadian goods outside CUSMA. The generative AI logistics market is projected to soar to $13.62 billion by 2032, fuelled by predictive tools. Hudson’s Bay has rebranded to Rupert Legacy after a $30 million brand sale to Canadian Tire. Leading retail and beauty brands are leveraging ESG data to boost growth and strengthen supply chains. ## [**Canadian Holiday 2025 Shopping: Value, Loyalty, and AI Drive Decisions**](https://retail-insider.com/retail-insider/2025/07/canadian-holiday-2025-retail-outlook-deals-ai-and-value-driven-shoppers/) Canadian shoppers face tighter budgets this holiday season, prioritizing value and personalized deals through AI. Cyber Week remains the top buying period, with promotions, free delivery, and loyalty perks influencing purchases. Retailers are refining content, offers, and fulfillment to stand out in a shorter, high-pressure window. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/07/canadian-holiday-2025-retail-outlook-deals-ai-and-value-driven-shoppers/) ## [**U.S. Imposes Sweeping Tariffs on 60+ Countries, Including Canada**](https://www.cbc.ca/news/world/global-tariffs-white-house-1.7603010) The U.S. has imposed tariffs of 10% or more on goods from over 60 countries, reaching 35% on select Canadian products outside CUSMA. President Trump says the move will boost U.S. growth despite economic risks and global criticism. The policy pressures major partners like the EU, Japan, and South Korea to invest more in the U.S. economy. Source: [CBC.ca](https://www.cbc.ca/news/world/global-tariffs-white-house-1.7603010) ## [**Generative AI in Logistics to Reach $13.6B by 2032**](https://www.insidelogistics.ca/artificial-intelligence-ai/global-generative-ai-in-logistics-market-to-grow-led-by-shipping-and-ports/) The generative AI logistics market is set to grow from $816 million in 2023 to $13.62 billion by 2032, driven by predictive tools like demand forecasting and route optimization. Shipping and ports will expand fastest, while road transport currently leads in market share. North America dominates today, but Asia-Pacific will grow quickest with e-commerce and smart city investments. Source: [Inside Logistics](https://www.insidelogistics.ca/artificial-intelligence-ai/global-generative-ai-in-logistics-market-to-grow-led-by-shipping-and-ports/) ## [**Hudson’s Bay Rebrands as ‘Rupert Legacy’ After Canadian Tire Deal**](https://retail-insider.com/retail-insider/2025/08/hudsons-bay-renamed-rupert-legacy-after-canadian-tire-brand-sale/) Hudson’s Bay has rebranded as Rupert Legacy after selling its name, trademarks, and private labels to Canadian Tire for $30 million. Canadian Tire now controls the iconic branding and plans to preserve or revive it later in 2025. The shift ends Hudson’s Bay’s store presence but preserves its cultural and historical identity in Canadian retail. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/08/hudsons-bay-renamed-rupert-legacy-after-canadian-tire-brand-sale/) ## [**ESG Data Becomes a Growth Lever for Retail and Beauty Brands**](https://retail-insider.com/retail-insider/2025/08/why-leading-retail-and-beauty-brands-are-using-esg-data-to-drive-growth-not-just-compliance/) Top retail and beauty brands are using ESG data to cut emissions, improve supply chains, and drive growth, not just meet compliance rules. Platforms like Sweep help companies such as L’Oréal, Lacoste, and Caudalie centralize data, find efficiencies, and build credibility with stakeholders. With tighter regulations and AI tools emerging, ESG insights are becoming a competitive advantage. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/08/why-leading-retail-and-beauty-brands-are-using-esg-data-to-drive-growth-not-just-compliance/) Are your logistics requirements being effectively addressed? As we head towards the holiday season, let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canada restores U.S. free trade, retailers grow with data, Trump eyes furniture tariffs](https://nls.ca/canada-us-trade-retailers-grow-trump-tariffs/) **Published:** August 29, 2025 **Author:** NLS Logistics Team **Content:** Canada will lift tariffs on most U.S. goods under CUSMA starting September 1. An EY Canada–Shopify report highlights stronger growth from existing customers. President Trump has launched a new probe into furniture imports, with potential tariffs expected within 50 days. Interac data shows Canadians shifting spending to local businesses, with SMBs gaining 15 million more debit transactions. Retail sales rose 1.5% to $70.2 billion in June, led by food and beverage retailers. ## [**Canada Restores Free Trade on U.S. Goods Under CUSMA**](https://www.insidelogistics.ca/export-trade/export-trade-tariffs/canada-to-lift-tariffs-on-u-s-goods-covered-under-cusma/) Canada will lift tariffs on most U.S. goods under CUSMA starting September 1, restoring broad free trade. Tariffs on steel, aluminum, and autos remain as talks with Washington continue. Prime Minister Mark Carney also announced a new industrial strategy focused on protecting jobs, boosting competitiveness, and strengthening economic resilience. Source: [Inside Logistics](https://www.insidelogistics.ca/export-trade/export-trade-tariffs/canada-to-lift-tariffs-on-u-s-goods-covered-under-cusma/) ## [**Retailers Boost Loyalty by Turning Data Into Growth**](https://retail-insider.com/retail-insider/2025/08/retailers-must-prioritize-knowing-their-customers-to-stay-competitive-ey-canada/) An EY Canada–Shopify report shows growth comes from knowing existing customers, who spend more and buy again. Retailers face challenges with fragmented data across online and in-store channels, but platforms like Shopify help unify insights to deliver personalized offers and loyalty beyond discounts. By activating both digital and in-store data, sectors like apparel are leading in consistent, personalized shopping experiences that drive revenue and competitiveness. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/08/retailers-must-prioritize-knowing-their-customers-to-stay-competitive-ey-canada/) ## [**Trump Eyes Furniture Tariffs Within 50 Days**](https://www.retaildive.com/news/trump-furniture-tariffs-investigation/758515/) President Donald Trump launched a new probe into furniture imports, signaling tariffs could come within 50 days, though rates remain undecided. The move follows expanded steel and aluminum duties on appliances, raising questions about targeting furniture. Experts warn tariffs could disrupt $28 billion in imports, impacting retailers, wholesalers, and container shipping. Source: [Retail Dive](https://www.retaildive.com/news/trump-furniture-tariffs-investigation/758515/) ## [**Canadians Shift Spending to Local Businesses Amid Tariffs**](https://retail-insider.com/retail-insider/2025/08/interac-summer-spending-snapshot-reveals-how-global-pressures-are-reshaping-canadians-purchase-habits/) Interac data shows Canadians are redirecting spending from big-box and international retailers to local businesses, with SMBs recording 15 million more debit transactions between April and July 2025. Small restaurants, bakeries, and farmers’ markets are thriving as consumers prioritize local goods, small indulgences, and essentials like health, wellness, and personal care. Many Canadians also prefer Canadian-made products and use Interac Debit to keep money circulating locally. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/08/interac-summer-spending-snapshot-reveals-how-global-pressures-are-reshaping-canadians-purchase-habits/) ## [**Canadian Retail Sales Reach $70B in June Amid Trade Tensions**](https://retail-insider.com/retail-insider/2025/08/retail-sales-surpass-70-billion-in-june-statistics-canada/) Retail sales rose 1.5% to $70.2 billion in June, with gains across all nine subsectors, led by food and beverage retailers. Core sales climbed 1.9%, while gasoline and motor vehicle sales edged higher after earlier declines, though e-commerce slipped 1.7%. Economists warn the strong June results may fade as trade tensions, slower job growth, and cautious spending cool momentum in the second half of the year. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/08/retail-sales-surpass-70-billion-in-june-statistics-canada/) Are your logistics requirements being effectively addressed? As we head into 2025 let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Supply Chain gaps, GenAI powers autonomy, stricter returns impact shoppers](https://nls.ca/supply-chain-genai-stricter-returns/) **Published:** September 12, 2025 **Author:** NLS Logistics Team **Content:** An EY survey reveals supply chain leaders see their role as central to customer experience, while many C-suites view it as a cost center. Generative AI is enabling autonomous supply chains with advanced forecasting and real-time solutions. A Blue Yonder survey shows stricter return policies are driving shoppers to cut spending or switch retailers. Wells Fargo reports tariffs and uncertainty are reshaping strategies, though U.S. consumers remain resilient. KPMG warns Canada’s transportation sector faces higher costs and delays as U.S. tariffs take effect. ## [**Closing the Supply Chain–C-Suite Disconnect**](https://www.scmr.com/article/fixing-the-misalignment-between-supply-chain-leaders-and-the-c-suite) An EY survey shows a gap: most supply chain leaders see their function as vital to customer experience, while the C-suite views it mainly as a cost center. Bridging this requires alignment on technology, cost strategies, and resilience in shifting trade conditions. By leveraging AI, streamlining operations, and evolving manufacturing, supply chains can be positioned as engines of growth rather than expenses. Source: [SCMR](https://www.scmr.com/article/fixing-the-misalignment-between-supply-chain-leaders-and-the-c-suite) ## [**GenAI Accelerates the Shift to Autonomous Supply Chains**](https://www.ey.com/en_gl/insights/consulting/how-will-genai-prompt-a-step-change-toward-autonomous-supply-chains) Generative AI (GenAI) is driving autonomous supply chains with real-time solutions, advanced forecasting, and seamless operations beyond traditional AI. Yet, while 73% of executives plan to deploy it, only 7% have fully implemented GenAI, often due to poor alignment with strategy and data readiness. Companies that integrate GenAI effectively are more likely to achieve resilience, efficiency, and low-human-touch operations in today’s disruption-heavy climate. Source: [EY](https://www.ey.com/en_gl/insights/consulting/how-will-genai-prompt-a-step-change-toward-autonomous-supply-chains) ## [**Stricter Return Rules Push Shoppers Away**](https://www.supplychain247.com/article/stricter-returns-policies-push-consumers-away-survey-finds) A Blue Yonder survey of 6,000 consumers found that stricter return policies, like higher fees, shorter windows, and more rejections, are pushing shoppers to cut spending or switch retailers. Globally, 84% said they would abandon a favourite retailer if rules became too strict, with concerns strongest in Europe and the Middle East. Sustainability also matters, as most consumers won’t return items if they know they’ll end up in landfills. Source: [Supply Chain 247](https://www.supplychain247.com/article/stricter-returns-policies-push-consumers-away-survey-finds) ## [**Supply Chains Balance Tariffs, Caution, and Consumer Strength**](https://www.scmr.com/article/tariffs-caution-and-consumer-resilience-inside-wells-fargos-2025-supply-chain-report) Wells Fargo’s 2025 Supply Chain Report shows tariffs and uncertainty are reshaping strategies, but U.S. consumers remain resilient, keeping retail sales steady. Retailers are cautious, using selective inventory buys, blended pricing, and targeted promotions to offset tariff pressures in vulnerable sectors like furniture, apparel, and autos. Transportation strategies are also shifting, though low freight rates are helping businesses manage costs heading into 2026. Source: [SCMR](https://www.scmr.com/article/tariffs-caution-and-consumer-resilience-inside-wells-fargos-2025-supply-chain-report) ## [**How U.S. Tariffs Threaten Canada’s Transportation Industry**](https://kpmg.com/ca/en/home/insights/2025/06/impacts-of-us-tariffs-on-canada.html) KPMG’s survey shows U.S. tariffs are set to hit Canada’s transportation sector hard, with 77% of leaders anticipating higher costs, logistics delays, and customer losses. Companies are responding by reviewing operations, building supply chain resilience, diversifying markets, and tapping government support. Proactive steps like AI-driven logistics, contract renegotiation, and exploring interprovincial trade can help businesses stay competitive amid growing risks. Source: [KPMG](https://kpmg.com/ca/en/home/insights/2025/06/impacts-of-us-tariffs-on-canada.html) Are your logistics requirements being effectively addressed? As we head towards the Black Friday, let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Simons thrives as rivals struggle, retailers face inventory pileups, and sales fall 0.8%](https://nls.ca/simons-rivals-retailers-pileups-and-sales-fall/) **Published:** September 26, 2025 **Author:** NLS Logistics Team **Content:** Simons is expanding in Toronto as competitors like Nordstrom and Hudson’s Bay retreat. Retailers face mounting storage costs from excess stock amid slower demand and high rates. July retail sales slipped 0.8% to $69.6B, with grocery and clothing leading declines while autos gained. Separate data shows July sales up 5.7%, driven by promotions, value-seeking shoppers, and reduced cross-border spending. A Descartes survey finds 81% of logistics leaders now see transportation management as a key competitive advantage. ## [**Why Simons Is Thriving While Rivals Struggle**](https://www.bnnbloomberg.ca/business/economics/2025/09/19/simons-has-been-expanding-in-canada-what-does-it-mean-for-the-retailer/) Simons is expanding in Toronto as rivals like Nordstrom and Hudson’s Bay falter. CEO Bernard Leblanc credits its cautious growth, in-house design team, and unique house brands that make up 70% of merchandise. By adapting to global fashion trends and focusing on long-term strategy, Simons has built resilience in a tough market. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/business/economics/2025/09/19/simons-has-been-expanding-in-canada-what-does-it-mean-for-the-retailer/) ## [**Canadian Retailers Face Inventory Pileups Amid Weak Spending**](https://retail-insider.com/retail-insider/2025/09/canadian-grapple-with-excess-inventory-amid-economic-pressures-as-tariffs-ease/) Retailers are stuck with excess stock as inflation, high interest rates, and slower demand stall sales, driving up storage costs. Seasonal items like patio furniture and home décor are hardest hit, forcing steep discounts, liquidations, or exports. While tariff relief offers short-term help, experts stress smarter forecasting and more agile supply chains to stay competitive. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/09/canadian-grapple-with-excess-inventory-amid-economic-pressures-as-tariffs-ease/) ## [**Canadian Retail Sales Fall 0.8% in July**](https://www.bnnbloomberg.ca/business/2025/09/19/statistics-canada-reports-retail-sales-down-08-per-cent-in-july-at-696-billion/) Retail sales slipped 0.8% to $69.6 billion in July, with eight of nine subsectors down—grocery and clothing leading the decline while autos edged higher. Core sales fell 1.2% as high rates, weaker jobs, and slower wage growth weighed on consumers. August may see a 1% rebound, but economists warn demand could contract further in Q3. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/business/2025/09/19/statistics-canada-reports-retail-sales-down-08-per-cent-in-july-at-696-billion/) ## [**Canadian Retail Sales Up 5.7% as Shoppers Get Strategic**](https://retail-insider.com/retail-insider/2025/09/canadian-retail-sales-surge-5-7-as-consumers-time-spending-and-stay-local/) Retail sales rose 5.7%, fueled by deal-driven shoppers, retailer promotions, and more local spending as cross-border travel declined. Prime Day’s record sales pulled demand forward, boosting ecommerce and discretionary buys like apparel and beauty. Despite cost pressures, Canadians are timing purchases and favouring domestic stores, keeping retail momentum strong. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/09/canadian-retail-sales-surge-5-7-as-consumers-time-spending-and-stay-local/) ## [**Transportation Management Seen as Key Growth Driver**](https://www.insidelogistics.ca/transportation/survey-shows-transportation-management-seen-as-key-competitive-edge/) A Descartes survey shows 81% of logistics leaders now view transportation management as a competitive edge, the highest on record. Yet only 17% are fully automated, with leaders far ahead of laggards in digital maturity. With rising AI adoption and planned TMS investment, transportation is shifting from a cost centre to a growth enabler. Source: [Inside Logistics](https://www.insidelogistics.ca/transportation/survey-shows-transportation-management-seen-as-key-competitive-edge/) Are your logistics requirements being effectively addressed? As we head towards the Black Friday, let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Tariff talks progress, truck tariffs delayed, and Canadian retail spending surges](https://nls.ca/tariff-talks-truck-tariffs-and-canadian-retail-spending/) **Published:** October 10, 2025 **Author:** NLS Logistics Team **Content:** Prime Minister Mark Carney returned from Washington without a formal U.S. tariff deal but noted progress on steel, aluminum, and energy talks. President Trump delayed 25% tariffs on trucks to November 1. JLL reports a surge in Canadian discretionary spending led by jewelry, furniture, and luxury goods. Info-Tech’s Tech Trends 2026 highlights AI, geopolitical risks, and innovation as key forces shaping leadership. A UserTesting survey shows one in three consumers will use AI for holiday shopping to find deals and gift ideas. ## **[Carney Leaves Washington Without Tariff Deal but Gains Ground with Trump](https://www.bnnbloomberg.ca/business/politics/2025/10/08/carney-returning-to-ottawa-without-a-deal-to-end-the-us-tariffs/)** Prime Minister Mark Carney returned from Washington without a formal agreement to lift U.S. tariffs on Canadian goods but reported progress on steel, aluminum, and energy talks. Despite no deal, Carney earned praise from President Trump and support from Alberta Premier Danielle Smith for his diplomatic approach. Analysts say the meeting strengthened Canada-U.S. relations and could set the stage for future tariff relief ahead of the CUSMA review. Source: [BNN Bloomberg](https://www.bnnbloomberg.ca/business/politics/2025/10/08/carney-returning-to-ottawa-without-a-deal-to-end-the-us-tariffs/) ## **[Trump Delays 25% Truck Tariffs to November 1](https://www.supplychaindive.com/news/trum-heavy-truck-tariffs-nov-1-implementation/802189/)** President Donald Trump announced that the 25% tariffs on medium, and heavy-duty trucks will now take effect November 1 instead of early October. The delay follows ongoing Section 232 investigations into truck imports, with Mexico and Canada supplying over 90% of U.S. trucks. Industry experts warn the tariffs could disrupt supply chains and drive up costs, as domestic production can’t meet demand. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/trum-heavy-truck-tariffs-nov-1-implementation/802189/) ## **[Canadian Retail Spending Surges Despite Economic Challenges: JLL](https://retail-insider.com/retail-insider/2025/10/canadian-retail-sales-surge-despite-economic-uncertainty-jll/)** JLL’s latest report shows a strong rise in Canadian discretionary spending in early 2025, led by jewelry, furniture, and luxury goods despite economic uncertainty. The “Buy Canadian” movement and growth in dining and entertainment are fueling demand, even as retail space hits historic lows in major cities. While landlords hold leverage amid tight supply, JLL warns that slowing economic conditions may cool momentum heading into 2026. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/10/canadian-retail-sales-surge-despite-economic-uncertainty-jll/) ## **[AI and Resilience Lead Info-Tech’s Tech Trends 2026 Report](https://www.insidelogistics.ca/trends/tech-trends-2026-report-highlights-ai-resilience-and-transformation/ "AI and Resilience Lead Info-Tech’s Tech Trends 2026 Report")** Info-Tech Research Group’s Tech Trends 2026 highlights how AI, geopolitical instability, and rapid innovation are reshaping technology leadership. The report outlines eight key trends under global resilience, intelligent automation, and exponential IT growth, emphasizing AI-driven security and adaptive sensing. As uncertainty rises, leaders are urged to move beyond managing disruption toward foresight, resilience, and lasting transformation. Source: [Inside Logistics](https://www.insidelogistics.ca/trends/tech-trends-2026-report-highlights-ai-resilience-and-transformation/) ## **[AI Adoption Grows in Holiday Shopping Despite Skepticism](https://www.retaildive.com/news/consumers-ai-shopping-tools-holidays-retail/801800/)** A UserTesting survey finds that one-third of consumers plan to use AI tools for holiday shopping, mainly for finding deals, comparing prices, and gift ideas. Younger shoppers, especially Gen Z and millennials, are driving adoption, though privacy and trust concerns persist. Despite mixed data on usage rates, most consumers believe AI will soon reshape shopping, with retailers also leveraging it for seasonal planning. Source: [Retail Dive](https://www.retaildive.com/news/consumers-ai-shopping-tools-holidays-retail/801800/) Are your logistics requirements being effectively addressed? As we head towards the Black Friday, let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Calgary retail stays resilient, ocean freight rates drop, and shoppers seek value](https://nls.ca/calgary-retail-ocean-freight-rates-shoppers-seek-value/) **Published:** October 24, 2025 **Author:** NLS Logistics Team **Content:** Avison Young reports Calgary’s retail market remains stable, driven by population growth and steady demand. Global ocean freight rates hit their lowest since 2023 amid weak imports and oversupply. An ICSC survey shows 71% of consumers will shop more selectively this holiday season. AI is advancing logistics through real-time visibility and data-driven decisions. At ASCM’s CHAINge Conference, leaders emphasized that true supply chain resilience requires executive focus and collaboration. ## [**Calgary Retail Market Stays Resilient Amid Evolving Demand: Avison Young**](https://retail-insider.com/retail-insider/2025/10/calgary-retail-market-remains-stable-amid-evolving-demand-avison-young-reports/?utm_source=Retail+Insider+Newsletter&utm_campaign=abc78f9258-EMAIL_CAMPAIGN_2025_10_17_04_24&utm_medium=email&utm_term=0_-abc78f9258-113920482) Avison Young’s latest report shows Calgary’s retail market remains steady, supported by population growth, strong labour conditions, and demand for grocery-anchored and service-based retailers. Limited new development and shifting consumer habits are tightening supply and boosting demand for experiential and convenience-focused retail. With rising rents, stricter lease rules, and new mixed-use projects, Calgary is solidifying its position as a premium retail market. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/10/calgary-retail-market-remains-stable-amid-evolving-demand-avison-young-reports/?utm_source=Retail+Insider+Newsletter&utm_campaign=abc78f9258-EMAIL_CAMPAIGN_2025_10_17_04_24&utm_medium=email&utm_term=0_-abc78f9258-113920482) ## [**Ocean Freight Rates Hit Lowest Levels Since 2023**](https://www.supplychaindive.com/news/ocean-rates-china-port-fees-freightos/802875/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202025-10-16%20Supply%20Chain%20Dive%20%5Bissue:77893%5D&utm_term=Supply%20Chain%20Dive) Global ocean freight rates have fallen to their lowest levels since late 2023, pressured by weak U.S. imports, excess supply, and trade-related frontloading. The decline coincides with new U.S. port fees on China-linked vessels and cautious optimism over a Red Sea ceasefire that may reopen key routes. Despite tensions, carriers are managing costs and rerouting fleets to minimize disruptions, keeping Transpacific rates relatively stable. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/ocean-rates-china-port-fees-freightos/802875/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202025-10-16%20Supply%20Chain%20Dive%20%5Bissue:77893%5D&utm_term=Supply%20Chain%20Dive) ## [**Holiday Shoppers Prioritize Value and Deals Amid Rising Prices**](https://www.retaildive.com/news/shoppers-holiday-deals-value-price-increases/802479/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202025-10-14%20Retail%20Dive%20Holiday%20Edition%20%5Bissue:77705%5D&utm_term=Retail%20Dive:%20Holiday%20Edition%20Recipients) An ICSC survey shows 71% of consumers plan to be more selective this holiday season, avoiding retailers that raise prices and spending more time hunting for deals. Despite inflation and tariff concerns, over 90% still plan to shop in stores, with younger shoppers driving visits to discount retailers. Analysts say retailers must focus on engaging in-store experiences and competitive pricing as shoppers tighten budgets but remain active. Source: [Retail Dive](https://www.retaildive.com/news/shoppers-holiday-deals-value-price-increases/802479/?utm_source=Sailthru&utm_medium=email&utm_campaign=Issue:%202025-10-14%20Retail%20Dive%20Holiday%20Edition%20%5Bissue:77705%5D&utm_term=Retail%20Dive:%20Holiday%20Edition%20Recipients) ## [**AI Reshapes Logistics: From Hype to Real-World ROI**](https://www.supplychain247.com/article/5-ways-ai-is-shaping-the-future-of-logisitcs-and-supply-chain-innovations) AI is transforming logistics through smarter customer service, real-time visibility, and data-driven decision-making, but only for companies with disciplined data and clear ROI goals. Without strong data foundations, experts warn AI investments risk wasted spend and limited value. Over the next decade, AI will dominate workflow automation and customer service, redefining roles while empowering human oversight and strategic innovation. Source: [Supply Chain 247](https://www.supplychain247.com/article/5-ways-ai-is-shaping-the-future-of-logisitcs-and-supply-chain-innovations) ## [**Supply Chains Take the Spotlight in Boardrooms Amid Tariff Uncertainty**](https://www.scmr.com/article/boardrooms-tariffs-and-trust-supply-chains-at-a-crossroads) At ASCM’s CHAINge Conference, leaders from government, retail, and shipping stressed that true supply chain resilience requires C-suite attention and public-private collaboration. Former U.S. Commerce Secretary Gina Raimondo urged companies to view supply chains as strategic assets, not back-office functions. With tariff uncertainty, infrastructure gaps, and shifting trade flows, executives from IKEA and COSCO emphasized scenario planning and innovation as keys to long-term stability. Source: [SCMR](https://www.scmr.com/article/boardrooms-tariffs-and-trust-supply-chains-at-a-crossroads) Are your logistics requirements being effectively addressed? As we head towards the Black Friday, let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [U.S. to raise tariffs on Canada, CUSMA concerns rise, and budget falls short for small businesses](https://nls.ca/us-tariffs-on-canada-cusma-concerns-budget-for-small-businesses/) **Published:** November 7, 2025 **Author:** NLS Logistics Team **Content:** President Trump announced an extra 10% tariff on Canadian goods after a dispute over an Ontario ad. KPMG says 88% of Canadian executives view losing CUSMA protections as their top risk, expecting U.S. tariffs even under a new deal. The CFIB says the 2025 budget brings little small-business relief as deficits rise. Holiday décor prices are up due to tariffs and logistics costs, with retailers urging early shopping. LoyalT 2025 shows Canadians are joining more loyalty programs but using fewer, demanding greater value and personalization. ## [**U.S. Plans Extra 10% Tariffs on Canada After Reagan Ad Dispute**](https://www.insidelogistics.ca/export-trade/export-trade-tariffs/u-s-to-impose-additional-10-per-cent-tariffs-following-reagan-ad/) President Donald Trump announced an additional 10% tariff on Canadian goods after accusing Ontario of airing a “misleading” ad using Ronald Reagan’s remarks on tariffs. Calling the ad a hostile act that misrepresented Reagan, Trump said he is halting further trade talks with Canada. Ontario has since pulled the ad, but the timing for the new tariffs remains unclear. Source: [Inside Logistics](https://www.insidelogistics.ca/export-trade/export-trade-tariffs/u-s-to-impose-additional-10-per-cent-tariffs-following-reagan-ad/) ## [**Losing CUSMA Seen as Top Threat to Canadian Businesses: KPMG**](https://www.insidelogistics.ca/import-export-trade/most-canadian-business-leaders-fear-losing-cusma-protections-kpmg-survey-finds/) KPMG’s survey shows 88% of Canadian executives view losing CUSMA protections as the biggest risk to their business, with most expecting to face U.S. tariffs even under a new deal. Trade uncertainty is already slowing growth, with three-quarters pausing investments and many unable to explore new markets. While most would accept a Canada–U.S. deal if needed, experts warn replacing CUSMA could reshape North American trade and competitiveness. Source: [Inside Logistics](https://www.insidelogistics.ca/import-export-trade/most-canadian-business-leaders-fear-losing-cusma-protections-kpmg-survey-finds/) ## [**CFIB: Budget Falls Short for Struggling Small Businesses**](https://retail-insider.com/retail-insider/2025/11/struggling-small-businesses-wont-find-much-help-in-the-federal-budget-cfib/) The CFIB says the 2025 budget provides little relief for small businesses, with no tax cuts and few new measures as deficits continue to climb. While accelerated write-offs, a higher Capital Gains Exemption, and carbon rebate updates help, most programs exclude smaller firms. With rising costs, tariff uncertainty, and reduced immigration adding pressure, business groups warn the budget overlooks urgent needs. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/11/struggling-small-businesses-wont-find-much-help-in-the-federal-budget-cfib/) ## [**Holiday Retailers Face Tariff-Driven Costs and Early-Buying Push**](https://www.supplychain247.com/article/holiday-retailers-brace-for-tariff-pressures-and-early-demand/supply_chain) Holiday décor prices are climbing as tariffs and logistics costs rise, leading retailers to raise prices and urge early shopping due to lower production and tighter supply. Many are shifting sourcing from China to Southeast Asia and Mexico, though costs remain far higher. Despite pressure, demand is expected to stay solid around key promotions, though shoppers may be more selective. Source: [Supply Chain 247](https://www.supplychain247.com/article/holiday-retailers-brace-for-tariff-pressures-and-early-demand/supply_chain) ## [**What Canadian Shoppers Want from Loyalty Programs in 2025**](https://retail-insider.com/retail-insider/2025/10/loyalty-trends-what-canadian-shoppers-want/) LoyalT 2025 shows Canadians are joining more loyalty programs but using fewer, and now demand stronger value, personalization, and everyday relevance. Gen Z is the most active, preferring mobile, premium, and engagement-based rewards beyond purchases. Programs with clear value, personalization, and gamified features are winning customer loyalty. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/10/loyalty-trends-what-canadian-shoppers-want/) Are your logistics requirements being effectively addressed? As we head towards the Black Friday, let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [3PLs race to keep up, U.S. rule change delays holidays, and Canadian apparel retail surges](https://nls.ca/3pls-to-keep-up-us-delays-holidays-canadian-surges/) **Published:** November 21, 2025 **Author:** NLS Logistics Team **Content:** The 3PL sector is under pressure as shippers demand faster, more flexible, and resilient solutions. Ending the U.S. de minimis rule is straining holiday logistics, with more packages facing duties and delays. Canadian apparel retail is up 9.3% in early 2025, led by specialty store growth. Container imports are declining as early frontloading leaves ports with reduced volumes. eBay’s 2025 Recommerce Report confirms second-hand shopping is now mainstream, with 9 in 10 consumers planning to sustain or increase spending. ## [**3PLs Must Adapt Fast as Shipper Expectations Outpace Industry Change**](https://tompkinsventures.com/3pl-markets-demand-speed-but-too-many-are-standing-still/) The 3PL market is evolving rapidly as shippers demand greater speed, flexibility, and resilience, but many providers are lagging behind. Short-term cost control and slow adoption of automation, AI, and adaptive labour models are widening the gap between leaders and laggards. To stay competitive, 3PLs must reposition themselves as strategic partners, focused on agility, scalability, and customer-centric performance in an era of constant disruption. Source: [Tompkins Ventures](https://tompkinsventures.com/3pl-markets-demand-speed-but-too-many-are-standing-still/) ## [**End of U.S. De Minimis Rule Causes Holiday Delays and Higher Costs**](https://money.com/de-minimis-tariff-rule-holiday-mayhem/) Ending the U.S. de minimis rule is creating major holiday shipping bottlenecks, with millions more packages now facing duties, inspections, and delays. Small sellers are hit hardest and are passing higher import fees to shoppers, leading to surprise duty bills, fewer options, and stricter return policies. Experts advise buying early, checking shipping terms, and expecting higher costs as cross-border e-commerce adjusts. Source: [Money](https://money.com/de-minimis-tariff-rule-holiday-mayhem/) ## [**Canadian Apparel Retail Surges in 2025 Despite Gloomy Forecasts**](https://retail-insider.com/retail-insider/2025/11/canadian-apparel-retail-defies-2025-gloom-forecasts/?utm_source=Retail+Insider+Newsletter&utm_campaign=a30137844c-EMAIL_CAMPAIGN_2025_11_12_03_11&utm_medium=email&utm_term=0_-a30137844c-113920482) Canadian apparel retail has rebounded strongly, with sales up 9.3% in early 2025 and specialty stores leading double-digit growth. A weaker dollar, BNPL use, stable pricing, stronger tourism, and younger consumers are all keeping spending local and demand high. Trendex expects high single-digit growth through year-end, making 2025 one of the sector’s strongest post-pandemic years. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/11/canadian-apparel-retail-defies-2025-gloom-forecasts/?utm_source=Retail+Insider+Newsletter&utm_campaign=a30137844c-EMAIL_CAMPAIGN_2025_11_12_03_11&utm_medium=email&utm_term=0_-a30137844c-113920482) ## [**U.S. Retailers Expect Deeper Container Import Declines Into 2026**](https://www.freightwaves.com/news/retailers-expect-container-import-decline-to-accelerate-in-26?oly_enc_id=3236C9763401F3X) Container imports continue to fall after retailers frontloaded goods early due to tariff risks, leaving ports with sharp volume drops heading into late 2025. The NRF projects double-digit declines through year-end and an even steeper slowdown in early 2026 as ongoing tariff uncertainty complicates planning. Holiday sales should still grow modestly, but long-term import forecasts point to a softer shipping outlook. Source: [Freight Waves](https://www.freightwaves.com/news/retailers-expect-container-import-decline-to-accelerate-in-26?oly_enc_id=3236C9763401F3X) ## [**Recommerce Grows as Canadians Increase Second-Hand Spending in 2025**](https://retail-insider.com/retail-insider/2025/11/ebay-releases-2025-recommerce-report/?no_cache=1) eBay’s 2025 Recommerce Report shows second-hand shopping is firmly mainstream, with nearly 9 in 10 consumers planning to maintain or increase spending. While saving money remains the top driver, sustainability, self-expression, and a growing sense of community, especially among Gen Z and Millennials—are fueling momentum. The trend is also shaping holiday behaviour, with 78% of consumers more likely to give second-hand gifts this year. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/11/ebay-releases-2025-recommerce-report/?no_cache=1) Are your logistics requirements being effectively addressed? As we head towards the Black Friday, let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Black Friday sales rose, Walmart e-commerce surges, and Canadian luxury rebounds](https://nls.ca/black-friday-sales-walmart-ecommerce-canadian-luxury/) **Published:** December 5, 2025 **Author:** NLS Logistics Team **Content:** Canadian Black Friday sales rose 6% to $865M, driven by strong demand and AI-powered search. Walmart’s Q3 revenue grew 5.8%, with e-commerce up 27%. Canada’s luxury apparel market is outperforming, with 2025 growth projected up to 5.6%. Delivery volumes are climbing, but many couriers still rely on slow manual processes. AI adoption is accelerating in Canada, adding 160,000 new business users and boosting productivity. ## [**Canada Black Friday Sales Rise on Strong Holiday Demand**](https://retail-insider.com/retail-insider/2025/11/canada-black-friday-sales-rise-on-strong-holiday-demand/?utm_source=Retail+Insider+Newsletter&utm_campaign=ff0bd82e08-EMAIL_CAMPAIGN_2025_12_01_03_25&utm_medium=email&utm_term=0_-ff0bd82e08-113920482) Canadian Black Friday sales rose 6 percent to an estimated $865 million, supported by strong demand, deeper discounts, and growing use of AI-led search tools. Buy Now, Pay Later nearly doubled, and mobile wallet payments increased as shoppers sought flexible payment options. AI influenced about $173 million in purchases, and retailers are watching how economic pressure shapes behaviour through Cyber Monday and December. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/11/canada-black-friday-sales-rise-on-strong-holiday-demand/?utm_source=Retail+Insider+Newsletter&utm_campaign=ff0bd82e08-EMAIL_CAMPAIGN_2025_12_01_03_25&utm_medium=email&utm_term=0_-ff0bd82e08-113920482) ## [**Walmart E-Commerce Jumps 27 Percent as Same-Day Delivery Use Rises**](https://www.freightwaves.com/news/walmart-e-commerce-sales-rise-27-as-shoppers-opt-for-same-day-delivery) Walmart’s Q3 revenue grew 5.8 percent, driven by a 27 percent increase in global e-commerce and strong growth in same-day delivery. Automation and AI-supported logistics are improving productivity and lowering delivery costs as Walmart prepares to introduce minute-by-minute delivery estimates. Digital sales across the U.S., international markets, and Sam’s Club highlight the company’s continued shift toward a tech-focused omnichannel model. Source: [Freight Waves](https://www.freightwaves.com/news/walmart-e-commerce-sales-rise-27-as-shoppers-opt-for-same-day-delivery) ## [**Canadian Luxury Apparel Rebounds Strongly in 2025**](https://retail-insider.com/retail-insider/2025/11/canadian-luxury-apparel-market-rebounds-in-2025/?utm_source=Retail+Insider+Newsletter&utm_campaign=ff0bd82e08-EMAIL_CAMPAIGN_2025_12_01_03_25&utm_medium=email&utm_term=0_-ff0bd82e08-113920482) Canada’s luxury apparel market is outperforming expectations in 2025, with projected growth of 3.9 to 5.6 percent after overall apparel spending rose 9.7 percent through August. The rebound is fueled by strong specialty store and accessory sales, rising tourism, and steadier luxury imports from Europe. With major urban markets recovering and global brands reporting momentum, Trendex expects one of the sector’s strongest post-pandemic years. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/11/canadian-luxury-apparel-market-rebounds-in-2025/?utm_source=Retail+Insider+Newsletter&utm_campaign=ff0bd82e08-EMAIL_CAMPAIGN_2025_12_01_03_25&utm_medium=email&utm_term=0_-ff0bd82e08-113920482) ## [**How Tech Is Reshaping the Last Mile Delivery Race**](https://www.supplychain247.com/article/technology-shaping-last-mile-delivery-podcast/supply_chain) Delivery volumes continue to rise, yet many courier operations still rely on manual processes that cannot meet today’s speed expectations. Automation and smarter dispatch tools improve visibility, optimize routes, and reduce daily workarounds for drivers and dispatchers. The biggest gains come when technology supports people, helping teams scale as last-mile pressure increases. Source: [Supply Chain 247](https://www.supplychain247.com/article/technology-shaping-last-mile-delivery-podcast/supply_chain) ## [**AWS Calls for Coordinated Strategy to Unlock Canada’s AI Advantage**](https://www.insidelogistics.ca/artificial-intelligence-ai/aws-urges-coordinated-action-to-unlock-canadas-ai-potential/) An AWS-backed report shows rapid AI adoption in Canada, with 160,000 new business users added this year and most reporting higher revenue and productivity. Despite strong progress, AWS says Canada needs better alignment across skills, commercialization, regulation, and public-sector adoption to stay competitive. With major investments in cloud infrastructure and training, AWS argues coordinated action will strengthen the country’s AI position. Source: [Inside Logistics](https://www.insidelogistics.ca/artificial-intelligence-ai/aws-urges-coordinated-action-to-unlock-canadas-ai-potential/) Are your logistics requirements being effectively addressed? As we head towards the Holiday Season, let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Tariffs and AI shape 2026 supply chains, Amazon expands in Canada, and apparel sales outperform](https://nls.ca/tariffs-ai-2026-supply-chains-amazon-in-canada-apparel-sales-outperform/) **Published:** December 19, 2025 **Author:** NLS Logistics Team **Content:** KPMG warns supply chain disruption will continue into 2026, shifting focus from resilience to total value. Amazon’s Canada Impact Report highlights $65B invested since 2010, supporting 46,000 jobs and nearly 70 logistics sites. U.S. apparel sales rebounded in 2025 despite tariffs. Canadian retailers are moving from AI pilots to practical gains across operations. Looking to 2026, supply chain leaders are prioritizing cost control, labour constraints, and trade risk. ## [**Tariffs, AI and Centralization to Shape Supply Chains in 2026**](https://www.insidelogistics.ca/trends/tariffs-ai-and-centralization-key-trends-for-supply-chains-in-2026-says-kpmg-report/) KPMG’s latest report says supply chains will face continued disruption in 2026, with more focus on creating “total value” rather than resilience alone. It highlights deeper centralization through Global Business Services models and broader AI use, moving from pilots to embedded decision-making. Tariffs and trade uncertainty are accelerating supplier diversification, footprint changes, and AI-driven scenario planning to manage cost and risk. Source: [Inside Logistics](https://www.insidelogistics.ca/trends/tariffs-ai-and-centralization-key-trends-for-supply-chains-in-2026-says-kpmg-report/) ## [**Amazon Report Highlights $65B Investment and Expanding Footprint in Canada**](https://retail-insider.com/retail-insider/2025/12/amazon-2025-impact-report-details-65bill-invested-in-canada/) Amazon’s 2025 Canada Impact Report shows more than $65 billion invested since 2010, supporting over 46,000 jobs, nearly 70 logistics sites, and an estimated $55 billion GDP impact. Recent investments focus on expanding fulfillment and delivery networks, raising frontline wages, and growing training programs. The report also highlights support for small businesses, AWS expansion, sustainability efforts, and Canadian content production. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/12/amazon-2025-impact-report-details-65bill-invested-in-canada/) ## [**Apparel Sales Beat Expectations Despite Tariffs and Consumer Caution**](https://www.retaildive.com/news/apparel-sales-rebound-despite-tariffs-consumer-anxiety/807642/) U.S. apparel sales rebounded in 2025, rising year over year in every month but one through October, despite tariffs and consumer caution. Retailers including Gap, Abercrombie, American Eagle, and Urban Outfitters posted stronger-than-expected Q3 results, supported by marketing and social engagement. Analysts say solid Black Friday performance and Q3 earnings challenge concerns about a weakening apparel consumer. Source: [Retail Dive](https://www.retaildive.com/news/apparel-sales-rebound-despite-tariffs-consumer-anxiety/807642/) ## [**Canadian Retailers Take a Measured Approach to AI Adoption**](https://retail-insider.com/retail-insider/2025/12/ai-adoption-in-canadian-retail-gains-traction/) Canadian retailers are shifting from AI testing to practical use, prioritizing internal gains in merchandising, content, order management, and fulfillment. Most are running modular pilots to improve productivity, inventory visibility, delivery accuracy, and search relevance while limiting risk. As competition from global platforms grows, AI is being used to strengthen networks, support marketplace models, and enhance in-store experiences. Source: [Retail Insider](https://retail-insider.com/retail-insider/2025/12/ai-adoption-in-canadian-retail-gains-traction/) ## [**Six Practical Moves to Ready Supply Chains for 2026**](https://www.supplychain247.com/article/six-supply-chain-steps-to-prepare-for-2026) As planning for 2026 begins, supply chain leaders are focusing on practical steps to manage rising costs, tight labour, and trade uncertainty. Priorities include better use of automation and warehouse space, closer tracking of tariff risks, and stronger cost controls. With warehouse capacity and power availability tightening, early planning and targeted technology investments remain critical. Source: [Supply Chain 247](https://www.supplychain247.com/article/six-supply-chain-steps-to-prepare-for-2026) Are your logistics requirements being effectively addressed? As we head towards the Holiday Season, let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Key supply chain shifts, 2026 outlook, and rising container rates](https://nls.ca/supply-chain-shifts-2026-outlook-rising-container-rates/) **Published:** January 2, 2026 **Author:** NLS Logistics Team **Content:** Tariffs reshaped global supply chains in 2025, increasing costs and complexity across sourcing and trade. KPMG warns disruption will continue into 2026, urging leaders to focus on “Total Value,” not resilience alone. Container rates rose 12% for a third straight week, driven by Transpacific and Asia–Europe lanes. Supply chain leaders now recognize disruption as permanent, making adaptability a core operating principle. ## [**5 Supply Chain Shifts That Shaped 2025**](https://www.inboundlogistics.com/articles/5-supply-chain-developments-that-defined-2025/) In 2025, tariffs reshaped global supply chains, driving higher costs, added complexity, and renewed scrutiny of sourcing and cross-border partnerships. Companies responded by prioritizing resilience through network redesign, nearshoring, and deeper use of AI, which moved from pilots into core operations for planning, automation, and risk management. Rising customer expectations further pushed supply chains to improve speed, visibility, and reliability, making customer experience a central operational priority. Source: [Inbound Logistics](https://www.inboundlogistics.com/articles/5-supply-chain-developments-that-defined-2025/) ## [**KPMG: Tariffs, AI, and Centralization to Reshape Supply Chains in 2026**](https://www.insidelogistics.ca/trends/tariffs-ai-and-centralization-key-trends-for-supply-chains-in-2026-says-kpmg-report/) KPMG warns supply chain disruption will persist in 2026, pushing leaders to shift from resilience alone toward creating “Total Value” across performance, experience, and operations. The report highlights deeper centralization of supply chains into Global Business Services, alongside AI moving from pilots to embedded, connected intelligence powering planning, procurement, and risk management. With tariffs and protectionism ongoing, KPMG advises prioritizing agility through diversified sourcing, network adjustments, and AI-driven scenario modelling to manage cost and trade risk. Source: [Inside Logistics](https://www.insidelogistics.ca/trends/tariffs-ai-and-centralization-key-trends-for-supply-chains-in-2026-says-kpmg-report/) ## [**Container Rates Rise 12% as Year-End Demand Strengthens**](https://www.insidelogistics.ca/freight-rates/container-rates-jump-12-per-cent/) Global container rates rose 12% to US$2,182 per 40-ft container, marking a third straight weekly increase driven by higher Transpacific and Asia–Europe rates. Spot prices from Shanghai to New York and Los Angeles jumped nearly 20%, supported by capacity tightening and announced blank sailings. Drewry expects rates to edge higher as strong December demand and early bookings ahead of Lunar New Year become the new year-end norm. Source: [Inside Logistics](https://www.insidelogistics.ca/freight-rates/container-rates-jump-12-per-cent/) ## [**5 Supply Chain Lessons That Shaped 2025**](https://www.inboundlogistics.com/articles/5-supply-chain-lessons-learned-in-2025/) In 2025, supply chain leaders learned that disruption is no longer temporary, making adaptability a core requirement rather than a contingency. Executives emphasized stronger fraud prevention, continued investment in people and infrastructure, and the growing importance of data quality, visibility, and real-time insight to manage volatility. Looking to 2026, flexibility, proactive risk management, and data-driven decision-making are set to define the next phase of supply chain strategy. Source: [Inbound Logistics](https://www.inboundlogistics.com/articles/5-supply-chain-lessons-learned-in-2025/) Are your logistics needs being addressed in 2026? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canada’s retail outlook shifts in 2026 as tariffs pause and strategies reset](https://nls.ca/canadas-retail-outlook-in-2026/) **Published:** January 16, 2026 **Author:** NLS Logistics Team **Content:** Canada’s retail market is increasingly polarized, with higher-income shoppers still spending while others pull back under cost pressures. The White House delayed tariff hikes on certain home furnishings for one year, keeping the 25% duty in place amid ongoing trade talks. Canadian retailers are balancing selective expansion with consolidation as consumer behaviour shifts. The global multimodal transport market is projected to grow sharply through 2032 as trade routes become more complex. Meanwhile, Canada’s unemployment rate rose to 6.8% in December despite little change in overall employment. ## [**Canada’s K-Shaped Economy Redefines Retail Outlook for 2026**](https://retail-insider.com/retail-insider/2026/01/canadas-k-shaped-economy-will-reshape-retail-in-2026/) Canada’s retail market is increasingly polarized, with higher-income consumers still spending while middle- and lower-income households pull back under inflation, housing costs, and job uncertainty. Convenience, fast delivery, and early AI-driven tools are reshaping shopping behaviour, while physical stores perform best when they offer experiences or immediate value. Luxury retail and prime locations are emerging as winners, while retailers slow to adapt to face mounting pressure. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/01/canadas-k-shaped-economy-will-reshape-retail-in-2026/) ## [**U.S. Delays Furniture Tariff Hikes for One Year**](https://www.supplychaindive.com/news/trump-furniture-cabinets-tariffs-delay/808681/) The White House has postponed planned tariff increases on upholstered furniture, kitchen cabinets, and vanities for one year, keeping the 25% duty in place amid ongoing trade talks. The delayed hikes would have raised tariffs as high as 50% on some products and were paused to allow further negotiations with partners including the U.K., Japan, and the EU. While the delay offers near-term relief, retailers continue adjusting pricing and sourcing as tariff uncertainty lingers. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/trump-furniture-cabinets-tariffs-delay/808681/) ## [**Early 2026 Signals a Strategic Reset for Canadian Retail**](https://retail-insider.com/retail-insider/2026/01/from-the-desk-retails-strategic-moves-and-shifting-consumer-landscapes-in-early-2026/) Canadian retailers enter 2026 with a mix of selective expansion and consolidation as brands refine store networks and respond to shifting consumer behaviour. Luxury and premium players are focusing on experiential, city-centre formats, while AI adoption, Gen Z spending patterns, and labour dynamics reshape operations. Together, these moves reflect a sector adjusting to uneven demand, tighter margins, and more targeted growth strategies. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/01/from-the-desk-retails-strategic-moves-and-shifting-consumer-landscapes-in-early-2026/) ## [**Multimodal Transport Market Set for Steady Growth Through 2032**](https://www.insidelogistics.ca/forecasting/global-multimodal-transport-market-poised-for-steady-growth-through-2032/) The global multimodal transport market is projected to grow from US$98.6 billion in 2025 to US$159.3 billion by 2032, driven by rising shipment volumes and more complex trade routes. Shippers are increasingly combining road, rail, sea, and air to manage capacity swings, support just-in-time production, and improve visibility, with retail the fastest-growing end-use sector. Infrastructure investment, sustainability initiatives, and logistics providers expanding integrated networks are supporting long-term growth. Source: [Inside Logistics](https://www.insidelogistics.ca/forecasting/global-multimodal-transport-market-poised-for-steady-growth-through-2032/) ## [**Canada Unemployment Rises to 6.8% in December**](https://retail-insider.com/retail-insider/2026/01/canadas-unemployment-rate-on-the-rise-statistics-canada/) Statistics Canada reported little change in employment in December, but the unemployment rate rose to 6.8% as more Canadians entered the job market. Job gains were concentrated among workers aged 55 and older and in health care and personal services, while youth employment and accommodation and food services declined. Wages continued to rise year over year, though regional and sector performance remained uneven. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/01/canadas-unemployment-rate-on-the-rise-statistics-canada/) Are your logistics needs being addressed in 2026? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Canada–China ties reset, tariff risks grow, and consumer sentiment stays positive](https://nls.ca/canada-china-ties-tariff-risks-consumer-stays-positive/) **Published:** January 30, 2026 **Author:** NLS Logistics Team **Content:** Mark Carney and Xi Jinping announced a renewed Canada–China strategic partnership focused on trade, energy, and climate cooperation. Birkenstock warned tariffs will pressure margins in fiscal 2026 after earlier mitigation efforts. A Stifel survey shows Canadian spending intentions softened in January, particularly among younger, lower-income, and female shoppers. Retail expansion slowed in 2025, with net store openings up just 0.7% amid tariff and economic pressures. At NRF’s 2026 Big Show, retailers said AI is rapidly embedding across operations despite readiness gaps. ## [**Canada, China Announce New Strategic Partnership After Beijing Talks**](https://www.insidelogistics.ca/export-trade/canada-china-announce-new-strategic-partnership-after-carney-visit-to-beijing/) Mark Carney and Xi Jinping announced a new Canada–China strategic partnership following talks in Beijing, signalling a reset in relations centred on trade, energy, and climate cooperation. The deal includes clean-energy collaboration, reduced barriers for Canadian agriculture, and limited Chinese EV imports tied to joint-venture investment in Canada’s auto supply chain. Supporters welcomed the progress, while critics warned of risks to Canadian jobs and U.S. trade relations. Source: [Inside Logistics](https://www.insidelogistics.ca/export-trade/canada-china-announce-new-strategic-partnership-after-carney-visit-to-beijing/) ## [**Birkenstock Warns Tariff Impact Will Grow in 2026**](https://www.retaildive.com/news/birkenstock-2026-margin-hit-tariffs-bite/809872/) Birkenstock said tariffs will weigh more heavily on margins in fiscal 2026 after front-loading shipments and price increases softened the impact in 2025. The company expects a roughly 100-basis-point hit to margins and EBITDA, saying it will not fully pass costs to consumers. Instead, it plans selective pricing, supply-chain efficiencies, and faster Asia-Pacific growth to reduce U.S. tariff exposure. Source: [Retail Dive](https://www.retaildive.com/news/birkenstock-2026-margin-hit-tariffs-bite/809872/) ## [**Canadian Spending Intentions Cool but Remain Positive: Stifel**](https://retail-insider.com/retail-insider/2026/01/canadians-spending-intentions-cool-off-in-january-but-remain-positive-stifel/) A Stifel survey shows Canadian spending intentions eased in January, with weaker sentiment among women, younger shoppers, and lower-income consumers amid trade tensions, inflation, and rising unemployment. Still, 54% expect to increase discretionary spending over the next year, pointing to cautious but resilient confidence. Pet care, furniture, toys, and powersports remain strong, while dollar stores and air travel show rising price sensitivity. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/01/canadians-spending-intentions-cool-off-in-january-but-remain-positive-stifel/) ## [**Retail Store Openings Flat in 2025, Growth Seen in 2026**](https://www.retaildive.com/news/retail-store-openings-slowed-2025-growth-accelerates-2026/810233/) A Telsey Advisory Group report shows net retail store openings rose just 0.7% in 2025, as tariffs and economic uncertainty slowed expansion. Growth is expected to rebound in 2026, with store counts projected to rise 1.4%, led by off-price, beauty, discount, and select apparel banners, while luxury and department stores continue to close. Retail bankruptcies are freeing prime locations for stronger operators. Source: [Retail Dive](https://www.retaildive.com/news/retail-store-openings-slowed-2025-growth-accelerates-2026/810233/) ## [**Retail Leaders Balance Speed and Risk as AI Takes Centre Stage**](https://www.retaildive.com/news/retail-executives-artificial-intelligence-nrf/809654/) At the National Retail Federation’s 2026 Big Show, retail leaders said AI is becoming embedded across merchandising, discovery, and operations, with many pushing faster adoption despite readiness gaps. Partnerships such as Walmart’s work with Google’s Gemini reflect growing reliance on external platforms, alongside concerns over data control and customer ownership. Leaders broadly agree AI should enhance human judgment and operational decision-making, not replace it. Source: [Retail Dive](https://www.retaildive.com/news/retail-executives-artificial-intelligence-nrf/809654/) Are your logistics needs being addressed in 2026? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [RFID speeds audits, apparel sales rebound, and Valentine’s spending nears $29B](https://nls.ca/rfid-audits-apparel-sales-valentines-spending/) **Published:** February 13, 2026 **Author:** NLS Logistics Team **Content:** Recently in Logistics; Fabletics revamped store operations with RFID and a unified platform, cutting full-store audits to under 18 minutes with 95%+ accuracy. Canada’s apparel market rebounded 8.5% in 2025, led by value-driven demand and 16.7% resale growth. Valentine’s Day spending is expected to surpass $29B, with consumers budgeting about $200 on average. Warehouse leaders report automation alone doesn’t ensure performance, especially when systems lack integration. Picking remains one of the toughest roles, directly impacting labour costs and fulfillment speed. ## [**Fabletics Completes Full Inventory Audits in 18 Minutes with RFID**](https://www.warehouseautomation.ca/news/how-fabletics-can-full-store-inventory-in-18-minutes) Fabletics redesigned store operations using RFID and a unified retail platform to deliver real-time, item-level visibility, enabling one associate to complete a full-store audit in under 18 minutes with 95%+ accuracy. The system strengthens ship-from-store and BOPIS reliability while connecting fitting rooms, replenishment, and allocation into one synchronized network. As store expansion accelerates, inventory precision becomes the foundation for scalable omnichannel growth and consistent customer experience. Source: [Warehouse Automation](https://www.warehouseautomation.ca/news/how-fabletics-can-full-store-inventory-in-18-minutes) ## [**Canadian Apparel Sales Rebound 8.5% as Value and Resale Drive Growth**](https://retail-insider.com/retail-insider/2026/02/canadian-apparel-market-rebounded-strongly-in-2025/) Canada’s apparel market rebounded 8.5% in 2025 after a prior-year decline, driven by price sensitivity, promotions, and demand for value, while resale grew 16.7%. Omnichannel leaders such as Aritzia and Groupe Dynamite outperformed peers, widening the gap over weaker chains. Despite easing prices and sourcing diversification beyond China, margins remained pressured, reinforcing that scale, digital execution, and operational discipline now define long-term competitiveness. Source: [Retail Insider](https://retail-insider.com/retail-insider/2026/02/canadian-apparel-market-rebounded-strongly-in-2025/) ## [**Valentine’s Spending to Reach $29B as Brands Adjust Pricing**](https://www.retaildive.com/news/the-weekly-closeout-valentines-day-spending-merit-raise-prices-dicks-winter-olympics/810916/) Valentine’s Day spending is projected to exceed $29 billion, with consumers budgeting about $200 on average. Beauty brand Merit raised prices on select items and increased its free shipping threshold due to higher logistics costs, joining Nike and E.l.f. Beauty in pricing adjustments. At the same time, Dick’s Sporting Goods partnered with Team USA athletes ahead of the Winter Olympics, tying brand promotion to charitable donations linked to medal wins. Source: [Retail Dive](https://www.retaildive.com/news/the-weekly-closeout-valentines-day-spending-merit-raise-prices-dicks-winter-olympics/810916/) ## [**Automation Isn’t the Problem, Integration Is**](https://www.warehouseautomation.ca/news/automation-isnt-the-bottleneck-integration-ownership-is) A survey of more than 120 North American warehouse leaders shows automation alone does not guarantee strong performance, as many facilities remain manual or only partially integrated, and even automated sites struggle when orchestration is fragmented or vendor-controlled. The report argues that sustainable gains require owning an independent orchestration layer that coordinates systems, adapts to change, and separates operational logic from hardware investment to protect flexibility and ROI. Source: [Warehouse Automation](https://www.warehouseautomation.ca/news/automation-isnt-the-bottleneck-integration-ownership-is) ## [**Three Practical Ways to Improve Warehouse Picking**](https://www.dcvelocity.com/material-handling/three-steps-to-better-picking) Picking remains one of the most difficult warehouse roles due to physical strain, turnover, and its direct impact on cost and fulfillment speed. Experts recommend improving layout design and selective automation to reduce strain, adopting voice and AI tools to increase productivity, and equipping workers with modern devices while clearly communicating training and advancement paths to improve retention and workforce stability. Source: [DC Velocity](https://www.dcvelocity.com/material-handling/three-steps-to-better-picking) Are your logistics needs being addressed in 2026? Let’s explore your eCommerce fulfillment strategies. [You can book a brief call with our team](https://calendly.com/ian-sinclair-nls) of seasoned logistics professionals to evaluate your needs and formulate a customized plan to propel your business forward. For quick and easy scheduling, here’s a link to [my full calendar.](https://calendly.com/ian-sinclair-nls) [Check out our other bi-weekly updates here.](/news/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Logistics Update: Electric Truck Costs, Ontario Funding Boost, Mullen Acquires ContainerWorld](https://nls.ca/truck-costs-ontario-boost-and-mullen-acquisition/) **Published:** May 10, 2024 **Author:** NLS Logistics Team **Content:** Ryder System highlights high costs and infrastructure challenges hindering electric truck adoption. Ontario boosts its critical minerals sector with a $15 million investment. Mullen Group acquires ContainerWorld Forwarding Services. FedEx Express anticipates U.S. delivery delays from severe weather in Memphis and Portage. Amazon enhances its logistics capabilities, providing 10 Boeing 767-300 freighters to ATSG under a five-year agreement. ## [**High Costs Deter Adoption of Electric Trucks**](https://www.wsj.com/articles/companies-are-balking-at-the-high-costs-of-running-electric-trucks-fed0ce6e) Ryder System has found that the high operational costs and significant infrastructure requirements for battery-electric trucks, particularly in heavy-duty applications, are deterring customers from transitioning from diesel. Despite the potential for long-term savings on maintenance and fuel, the initial financial and logistical barriers are limiting the adoption of electric trucks in the current economic environment. [Source: ](https://www.insidelogistics.ca/disruption/unctad-releases-report-on-shipping-disruptions-187508/)[The Wall Street Journal](https://www.wsj.com/articles/companies-are-balking-at-the-high-costs-of-running-electric-trucks-fed0ce6e) ## [**Ontario Boosts Funding for Critical Minerals Supply Chain**](https://www.insidelogistics.ca/manufacturing/ontarios-critical-minerals-supply-chain-get-funding-boost-188140/) The Ontario government is boosting its critical minerals sector with an additional $15 million over three years to expand the Critical Minerals Innovation Fund (CMIF). This investment aims to enhance public-private and Indigenous partnerships, stimulate economic growth, and support Ontario’s strategic integration of northern mineral resources with southern manufacturing capabilities. Applications for the CMIF are open from May 22 to July 17, 2024. Source: [Inside Logistics](https://www.insidelogistics.ca/manufacturing/ontarios-critical-minerals-supply-chain-get-funding-boost-188140/)[](https://www.supplychaindive.com/news/air-cargo-rates-e-commerce-volumes-february-clive-data-services/710620/) ## [**Mullen Group Acquires B.C.-Based ContainerWorld**](https://www.insidelogistics.ca/mergers-acquisitions/mullen-group-acquires-b-c-logistics-company-188127/) Mullen Group Ltd. has finalized its acquisition of ContainerWorld Forwarding Services Inc. and its subsidiaries as of May 1. ContainerWorld, a Richmond, B.C.-based logistics firm founded in 1993, offers supply chain solutions for the alcoholic beverage and hospitality industries. Now an independent subsidiary within Mullen Group, ContainerWorld expands Mullen’s extensive logistics services and enhances its market reach in Canada. Source: [Inside Logistics](https://www.insidelogistics.ca/mergers-acquisitions/mullen-group-acquires-b-c-logistics-company-188127/) ## [**FedEx Express Warns of US Delivery Delays from Severe Weather** ](https://www.supplychaindive.com/news/fedex-express-alerts-delivery-delays-severe-weather-tennessee-michigan/715697/) FedEx Express has alerted potential U.S. delivery delays due to severe weather affecting its Memphis hub and tornado damage in Portage, Michigan. Contingency plans are in place to manage disruptions, but shipments delayed by weather will not be eligible for refunds under FedEx’s money-back guarantee policy. Source: [Supply Chain Dive](https://www.supplychaindive.com/news/fedex-express-alerts-delivery-delays-severe-weather-tennessee-michigan/715697/) ## [**Amazon Boosts Air Fleet, Adds 10 Boeing 767s with ATSG**](https://www.freightwaves.com/news/amazon-to-rent-10-boeing-767-300-freighters-in-fleet-upgrade) Amazon has provided 10 Boeing 767-300 freighters to Air Transport Services Group (ATSG) to operate under an expanded five-year agreement. This deal, starting this summer, not only extends their existing contract by three years but also allows Amazon additional rights to acquire ATSG shares. Now, ATSG will operate 50 freighters for Amazon, supporting its growing U.S. parcel delivery role. This strategic move enhances Amazon’s logistics despite softer e-commerce demand, with ATSG compensated for operational services including crew, maintenance, and insurance. Source:[ ](https://www.wsj.com/articles/nikolas-rollout-of-hydrogen-trucks-is-hitting-supply-chain-hurdles-322823c2)[Freight Waves](https://www.freightwaves.com/news/amazon-to-rent-10-boeing-767-300-freighters-in-fleet-upgrade) Are your logistics requirements being effectively addressed? Let’s explore your [eCommerce fulfillment strategies](/services/e-commerce/) if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Business Development, Logistics --- ### [Amazon Introduces Supply Chain Solutions, The US Avoids Rail Strike and Merchants Face Pricey Challenges](https://nls.ca/amazon-supply-chain-solutions-us-avoids-rail-strike-merchant-challenges/) **Published:** December 9, 2022 **Author:** NLS Logistics Team **Content:** > Amazon web services believe they have figured out how to solve major roadblocks in the logistics industry. After pressure from President Biden, the Senate has passed new legislation to avoid a rail strike. The US trade deficit has made a big leap while on the other side of the world, COVID-19 outbreaks are halting production lines. A new survey found that most merchants are suffering from lost, stolen, or damaged shipments. ## **[Amazon Supply Chain Solutions – Will it really work?](https://www.businesswire.com/news/home/20221129005850/en/AWS-Announces-AWS-Supply-Chain)** Earlier this year, it was announced that Google was moving to join the supply chain and logistics industry, and now Amazon is following suit. This week, Amazon Web Services announced AWS Supply Chain, “a new application that helps businesses increase supply chain visibility to make faster, more informed decisions that mitigate risks, lower costs, and improve customer experiences.” Industry professionals are skeptical about this move and are saying [“Solving this problem goes beyond technology; it requires companies to view data as a corporate asset and assign value to it”](https://talkinglogistics.com/2022/12/02/above-the-fold-supply-chain-logistics-news-december-2-2022/) Source: [Business Wire](https://www.businesswire.com/news/home/20221129005850/en/AWS-Announces-AWS-Supply-Chain) ## [**US Avoids Rail Strike…Again**](https://www.cnn.com/2022/12/01/politics/senate-rail-vote/index.html) The USA’s possible rail strike was avoided again after the Senate passed legislation. After pressure from President Biden to find a solution before the economy suffered the final vote in the Senate was 80 to 15. Biden addressed the ruling saying “Now, within this agreement, we’re gonna avoid the rail strike, keep the rails running, keep things moving, and we’re gonna go back and we’re gonna get paid leave – not just for rail workers, but for all workers.” Source: [CNN](https://www.cnn.com/2022/12/01/politics/senate-rail-vote/index.html) ## [**US Exports Sag – Tougher Times Ahead**](https://www.marketwatch.com/story/u-s-trade-deficit-in-goods-jumps-almost-8-to-99-billions-as-exports-sag-11669816794) The U.S. trade deficit in goods jumped almost 8% last week to $99 billion. While the trade gap in goods is still sharply lower compared to a record $125.6 billion deficit in March, experts are still weary of these numbers since the trade deficit has had an unusually large effect on the GDP this year. Source: [MarketWatch](https://www.marketwatch.com/story/u-s-trade-deficit-in-goods-jumps-almost-8-to-99-billions-as-exports-sag-11669816794) ## [**COVID-19 Halts Production**](https://www.wsj.com/articles/volkswagen-honda-halt-production-at-china-plants-due-to-covid-19-curbs-11669814731) Large COVID-19 outbreaks are still happening across China. As the population tries to get these outbreaks under control, certain production factories are being affected. Among these factories are Volkswagen and Honda. According to a spokeswoman, Volkswagen has suspended production at its Chengdu plant as well as two of five production lines at its plant in the northeastern city of Changchun since early last week. These halts in production have been a reported result of car-parts shortages and local health-protection measures. Source: [The Wall Street Journal](https://www.wsj.com/articles/volkswagen-honda-halt-production-at-china-plants-due-to-covid-19-curbs-11669814731) ## [**Shipping Challenges Cost Merchants Over $50,000**](https://www.inboundlogistics.com/articles/land-of-the-lost-and-other-peak-season-challenges/) UPS Capital recently ran a report on lost, stolen, or damaged shipments and how they are affecting merchants. 92% of merchants said that the loss from these shipments has been costly, while 50% of merchants reported losses of over $50,000 in the last year. Over 30%of merchants are also afraid of the growing fraud with credit cards and return shipments. Source: [Inbound Logistics](https://www.inboundlogistics.com/articles/land-of-the-lost-and-other-peak-season-challenges/) Are you worried about the growing concerns of the logistics industry but know Amazon Web Services can’t meet your needs? [Our team of logistics experts is ready to assess your needs](/contact-us/) and develop a tailored plan that keeps your business moving forward. ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [Air Cargo Rates Drop, FedEx Introduces New Service, US Legislation Targets Supply Chain Issues](https://nls.ca/air-cargo-rates-fedex-return-services-supply-chain-issues/) **Published:** December 23, 2022 **Author:** NLS Logistics Team **Content:** > Air cargo rates have dropped for the ninth consecutive month. FedEx is prepared to launch a new initiative in 2023 to help save money on return shipping. Blockchain challenges are forcing companies to shut down initiatives. The USA is attempting legislation to require federal agencies to address supply chain issues, while Canada is becoming more and more aware of shipping delays since the pandemic. ## **[Businesses Cancel Flights in Favor of a Cruise](https://www.supplychaindive.com/news/transpacific-air-freight-rates-drop-november-Q3/638601/)** November saw another month of decrease in air cargo rates. As demand slows and shippers move to the improved ocean landscape, spot rates on the general TransPacific lane have dropped 32% YoY. While these numbers are higher than pre-pandemic levels, hopes for a late peak season were crushed. Source:[ Supply Chain Drive](https://www.supplychaindive.com/news/transpacific-air-freight-rates-drop-november-Q3/638601/) ## **[FedEx Launches New Returns Service](https://www.supplychaindive.com/news/fedex-launches-consolidated-returns/638525/)** FedEx has announced that it will launch a new consolidated returns service in 2023. The service will leverage less-than-truckload services to help shippers save costs by allowing customers to return items without a box or shipping label at approximately 2,000 FedEx Office locations. The product will then be consolidated with other returns and sent back to the shipper through a less-than-truckload option. As shipping prices continue to increase, this solution could make a big difference and help save money. Source:[ Supply Chain Drive](https://www.supplychaindive.com/news/fedex-launches-consolidated-returns/638525/) ## **[IBM Faces Blockchain Challenges](https://www.wsj.com/articles/blockchain-fails-to-gain-traction-in-the-enterprise-11671057528)** A.P. Moller-Maersk A/S and International Business Machines Corp have announced their plan to discontinue their initiative to track and follow shipments via Blockchain. The companies identified the complexity of the technology and the time commitment as reasons for the project shutting down. Other companies like Walmart continue to work on similar projects but at a slow pace. Source:[ Wall Street Journal](https://www.wsj.com/articles/blockchain-fails-to-gain-traction-in-the-enterprise-11671057528) ## **[US Targets Bills At Supply Chains](https://thehill.com/homenews/house/3773335-bipartisan-lawmakers-unveiling-bill-targeting-supply-chain-shortfalls/)** Legislation is being introduced to require federal agencies to address supply chain issues in the US. According to The Wall Street Journal, the legislation would require cabinet-level agencies to identify weaknesses in supply chains that could impact national security and domestic manufacturing. Source:[ The Hill](https://thehill.com/homenews/house/3773335-bipartisan-lawmakers-unveiling-bill-targeting-supply-chain-shortfalls/) ## [**Pandemic Brings Shipping Awareness to Canada**](https://www.insidelogistics.ca/transportation/ocean/canadians-more-aware-of-shipping-since-pandemic-183973/) The supply chain delays are becoming more and more apparent to Canadians each day. A recent survey by the Angus Reid Institute, in partnership with Clear Seas Centre for Responsible Marine Shipping (Clear Seas), found that 34% of Canadians are aware that most products they use daily are transported by sea. This represents a 55% increase from 2020. As more shortages and delays occur, Canadians are left wondering how long it will take for the supply chain and economy to mend. Source:[ Inside Logistics](https://www.insidelogistics.ca/transportation/ocean/canadians-more-aware-of-shipping-since-pandemic-183973/) Are you worried about supply chain delays? Are you afraid you may not be able to meet shipping deadlines? If you are free for a quick call, let’s discuss your eCommerce fulfillment plans for 2026. My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. For quick and easy scheduling, here’s a link to [my full calendar](https://calendly.com/ian-sinclair-nls/nls-intro) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [A stable week paves the way for lower rates](https://nls.ca/stable-week-lower-rates/) **Published:** August 26, 2022 **Author:** NLS Logistics Team **Content:** A worrisome trend to start August turned a little brighter this week as truckload volumes experienced a slight bounce. August has traditionally brought stronger volume levels than July as back-to-school season is in full swing and the doldrums of summer wrap up. This year has been quite a different story, however. Barring a significant move higher in volume levels over the final five days of the month, the Outbound Tender Volume Index (OTVI) will end the month lower than where it began. This hasn’t happened in the month of August since the onset of the data set in 2018. In the last bear market (2019), OTVI from Aug. 1 to 31 increased by 2.2%, in line with the volume increase in 2018 (+2.2%) and just slightly below the 2021 increase (+3.1%). Currently, OTVI is 0.7% lower than where it began the month. Erasing that 0.7% decline is certainly feasible, especially since the Labor Day holiday looms on Sept. 5. Over the past week, OTVI has increased by 0.25% week over week (w/w) as volume levels started to move higher throughout the back half of the week. Despite the slight increase in volume levels over the past week, the softness this August is showing up as OTVI is 23.2% lower year over year (y/y), the negative reading so far this year. It is important to note that OTVI itself includes both accepted and rejected tenders, thus when the rejection rate is extremely high (or low) can skew the actual volume levels. That’s where CLAV, or Contract Load Accepted Volumes, comes into play. CLAV is an index that measures accepted load volumes moving under contracted agreements. In short, it is similar to OTVI but without the rejected tenders. Over the past week, CLAV has increased by 0.34%. Accepted contracted volume levels are still down 0.3% from the beginning of the month, meaning it’s likely CLAV exits August slightly higher than where it began as shippers attempt to move freight at the end of the month. Even with the slight increase this week, CLAV is still 7% lower than this time last year. Retailers are combating elevated inventory levels and with the more discretionary-focused retailers, the trends look even more worrisome. Target, which has canceled billions in new orders, made little progress in clearing inventory. In Q2, inventory levels increased by 2% quarter over quarter and are up 36% y/y, an indication that the inventory trouble isn’t going to be alleviated immediately. The number of markets that experienced volumes increase this week is essentially equal to the number that experienced volume levels decline w/w. Of the 135 freight markets, 67 experienced tender volumes increase over the past week. The largest increases came from markets that are relatively small freight markets in nature: Billings, Montana (+58.73%); Austin, Texas (+42.33%); and Elmira, New York (+39.82%). As for the largest freight markets in the country, the past week wasn’t all that bad. In Ontario, California, tender volumes increased by 5.02%, while in Atlanta volume levels were 6.37% higher w/w. **By mode:** The reefer market has continued its upward swing into this week as the Reefer Outbound Tender Volume Index (ROTVI) increased by 3.23% w/w. Compared to this time last year, reefer volumes are 25.52% lower. The dry van market has started to turn on as well as the Van Outbound Tender Volume Index (VOTVI) increased w/w after last week’s disappointment. VOTVI increased by 0.58%, outpacing the overall index, but like in the reefer market, volumes are 23.83% lower than they were this time a year ago. **Capacity conditions remain loose as rejection rates tick slightly lower** ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ### [Holiday Logistics Retail Forecast, Hurricane Ian & the Global 3PL Market Report](https://nls.ca/holiday-forecast-2022-roundup/) **Published:** October 18, 2022 **Author:** NLS Logistics Team **Content:** > Hurricane Ian has delayed southeastern supply chains by 4-8 weeks, while the holiday season is facing inventory imbalances and inflation. The Global 3PL Market is expected to reach 1924.31 Billion USD by 2028. TikTok seems to be planning a risky move to in-house logistics and China is increasing efforts to establish a modern logistics system by 2035. ## [**Hurricane Ian Wreacks Havoc On Supply Chains**](https://www.bloomberg.com/news/newsletters/2022-10-06/supply-chain-latest-climate-change-slows-repair-of-global-supply-chains) After Hurricane Ian’s damage, the southeast estimates it will take 4-8 weeks for the logistics industry to recover. As of October 2nd, the seven-day delivery average had dropped 32% week over week and 31% month over month. In the ensuing aftermath and damage assessment, [national supply chains largely avoided the most feared impacts of Hurricane Ian](https://www.supplychaindive.com/news/hurricane-ian-supply-chain-cost-supplier-manufacturing-fertilizer/634265/), with disruptions expected to be far less than the extent of previous disasters according to Supply Chain Dive. Source: [Bloomberg](https://www.bloomberg.com/news/newsletters/2022-10-06/supply-chain-latest-climate-change-slows-repair-of-global-supply-chains) ## [**Holiday Retail Forecast 2022: Should You Be Worried?**](https://www.businesswire.com/news/home/20221013005838/en/Global-Third-Party-Logistics-Market-Report-2022-Increased-Trade-Activities-Around-the-World-Driving-Growth---ResearchAndMarkets.com) Holiday shopping is expected to start early this year. The industry is unsurprisingly facing inventory imbalances and inflation. Logistic professionals should be worrying about fuel costs and driver shortages. 60% of logistics professionals are worrying about inventory shortages during the holiday season and 80% worry about missing delivery windows. It’s recommended to rent additional warehouse space and trucks to help keep up with demand. ## [**2022 Global 3PL Market Report**](https://www.businesswire.com/news/home/20221013005838/en/Global-Third-Party-Logistics-Market-Report-2022-Increased-Trade-Activities-Around-the-World-Driving-Growth---ResearchAndMarkets.com) The Global Third Party Logistics Market was valued at 1045.93 Billion USD last year. By 2028 it is expected to reach a value of 1924.31 Billion USD at a CAGR of 9.10% during 2022-2028. The report noted that the key driver in industry growth is increased trade activities. Source: [Business Wire](https://www.businesswire.com/news/home/20221013005838/en/Global-Third-Party-Logistics-Market-Report-2022-Increased-Trade-Activities-Around-the-World-Driving-Growth---ResearchAndMarkets.com) ## [**TikTok Considers In-House Logistics: Good or Bad Idea?**](https://www.logisticsmgmt.com/article/tiktok_may_be_on_the_path_to_in_house_logistics_notes_axios_report) A recent report by Axios noted TikTok’s plans to “build U.S.-based fulfillment centers.” TikTok would not use its own transportation units and would instead work with vendors to handle shipping, parcel consolidation, and transportation. The decision to remain in-house may prove to be messy, especially after the trouble Nike ran into last year. The athletic-gear giant cut its revenue projections and faced inventory woes when 80% of its Vietnam factories closed. Resulting in a loss of 10 weeks of production. Source: [Logistics Management](https://www.logisticsmgmt.com/article/tiktok_may_be_on_the_path_to_in_house_logistics_notes_axios_report) ## [**China Calls For Logistics Boost – Bodes Well For Industry** ](https://www.hellenicshippingnews.com/china-experts-call-for-boost-in-logistics-sector/) China is increasing its efforts to build a modern logistics system. China’s logistics market has begun to recover showing an increased performance of 4% last month. By 2035, China plans to have improved the distribution of commodities and resource elements with smoother trade and logistics facilities. Source: [Hellenic Shipping News](https://www.hellenicshippingnews.com/china-experts-call-for-boost-in-logistics-sector/) ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [Shipping Demand Dwindles Causing Problems For Air Cargo, Truckers, Retailers, & Shipping Operators](https://nls.ca/shipping-demand-dwindles/) **Published:** November 15, 2022 **Author:** NLS Logistics Team **Content:** > Air cargo volumes are decreasing and shipping prices are increasing. The demand for freight shipping and truckers is surprisingly dwindling before Christmas. Retailers are trying to reduce high fulfilment costs and increase profits. Maersk makes a shift in business towards logistics, while clogged depots could cause significant problems in 2023. ## [**Air Cargo Volumes Plummet – What Will It Cost You?**](https://www.supplychaindive.com/news/air-volumes-slip-in-october-clive-xeneta/635960/) A report last week from[ Clive Data Services](https://www.xeneta.com/news/air-freight-rate-alert-week-44-2022) indicates that air freight demand has fallen. This is the eighth consecutive month of decline in freight demand. Volumes declined 8% YoY in October. [DHL](https://www.supplychaindive.com/news/dhl-express-us-shipping-rates-increase-2023-gri/635824/) has responded by raising their shipping express rates. The average 7.9% increase comes after their Express’ Time Definite International volume fell 6% YoY in the first half of 2022. ## [**Freight Demand Drops Before Christmas**](https://www.wsj.com/articles/truckers-expect-softer-holiday-shipping-on-waning-retailer-demand-11667041205) For freight operators, this is usually the busiest time of year. But with the current state of the market shipping demands are dwindling more and more each day. Most end-of-year projections are now looking to be much lower than previously reported for several companies, [including Amazon](https://www.wsj.com/articles/amazon-amzn-q3-earnings-report-2022-11666832188?mod=article_inline). ## [**How To Combat High Fulfillment Costs**](https://www.wsj.com/articles/retailers-turning-to-specific-day-delivery-over-speediest-shipping-11668022827) With shipping prices rising, retailers are noticing a loss in profit. Many retailers are strategically shifting to offering delivery on specific dates instead of as soon as possible. With consumers buying less, retailers are focusing on restraining high costs. This includes fulfillment and last-mile delivery. ## [**Can Logistics Revenue Surpass Shipping?**](https://www.wsj.com/articles/maersk-expects-logistics-revenues-to-exceed-shipping-in-coming-years-11667411202) If this week’s roundup is any sign, then it’s no secret that shipping demands are in trouble. A.P. Moller-Maersk A/S thinks it’s only going to get worse. With consumers pulling back on spending, the shipping container giant believes that revenue from logistics has the potential to surpass shipping. After an earnings call last week, it looks like the company is getting ready to shift its focus away from the ocean market. Maersk plans to focus more on logistics as a whole in the coming years. ## [**2023 Container Market Shakeup**](https://www.insidelogistics.ca/capacity/clogged-depots-to-be-a-feature-of-2023-container-market-183543/) The shipping demand decline could also prove troublesome for the container market. Insufficient depot space is a highlighted concern for 2023. A ripple effect in container logistics is expected to be felt in the coming months. The main cause is products coming in from overseas but not moving to retailers. Caused by consumers pulling back on spending amidst inflation. Container owners should expect a possible rise in fees and repositioning containers to Asia. The logistics market is rapidly changing, and it’s essential to stay ahead of the curve. Are you concerned about how these changes will affect your business? Are you free for a quick call to chat about your eCommerce fulfillment plans for 2023? My team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [Canada Proposes Railway Investments While America Prepares For Possible Rail Strike](https://nls.ca/railway-investments-railway-strike/) **Published:** November 30, 2022 **Author:** NLS Logistics Team **Content:** > The Minister of Transportation for Canada has proposed legislation to modernize Canada’s railways, Amazon has manufactured a new delivery drone, with the possibility of a rail strike the A.C.C estimates a possible $160 billion impact, DHLink is teaming up with SHOPLINE to leverage their resources and improve cross-border logistics, and DoorDash has added Sephora to their app’s catalogue. ## [](https://www.supplychaindive.com/news/air-volumes-slip-in-october-clive-xeneta/635960/)**[Canada Proposes Investing In Railways](https://www.freightwaves.com/news/canadas-transport-minister-seeks-to-beef-up-port-investments-railway-safety)** The Minister of Transportation for Canada, Omar Alghabra, proposed legislation last week aimed at amending current legislation and modernizing Canada’s marine and rail transportation systems. Railway amendments look to improve the transparency and efficiency of safety oversight by modernizing key processes. A complete list of proposed amendments can be [found here](https://www.canada.ca/en/transport-canada/news/2022/11/proposed-legislative-changes-to-support-building-stronger-supply-chains.html). ## [**How A Rail Strike Could Impact Your Business**](https://logisticsviewpoints.com/2022/11/18/this-week-in-logistics-news-november-12-18-2/) After a last-minute deal adverted a rail strike in September the American Chemistry Council has projected what an actual rail strike would do to the economy. The trade group estimates that a one-week strike would impact $2.8 billion in chemicals cargo. A one-month strike would impact up to $160 billion. These impacts would lead to chemical plants shutting down, lowering GDP and more inflation. ## [**Amazon Unveils New Drone**](https://logisticsviewpoints.com/2022/11/18/this-week-in-logistics-news-november-12-18-2/) After recently cutting back on their drone program, Amazon unveiled the MK30 this week. A delivery drone that can survive harsher weather conditions and can deliver in the rain. The drone will enter production in 2024 and service the areas of Lockeford, California, and College Station, Texas. ## [**DHLink Plans To Increase Efficiency Of Cross-Border Logistics**](https://finance.yahoo.com/news/dhlink-shopline-logistics-announce-cooperation-112800030.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAIy2MXSXUlaWnqsHeTq5H64WUDfaBZiNLdta3dZYR1Nu0VEnDT-KDa2j318ogWJr0P2Ju3oY5G--wbxLjNJZeN88Md0ki72LHNvrUWbIdWasgQwoyRu0tbfp8DHwoUHB0R2avGu3ML2jyeDi-q4qNCGT1xsR_HuqJlmaE5K6c4Vq) Last week DHLink announced a partnership with SHOPLINE Logistics to bring resources together and increase reliable fast delivery. The two companies will leverage the advantages of direct mail channels, warehousing, and freight transportation on both sides, with the goal to simplify the logistics process, eliminating connection problems, and enhancing transport efficiency. ## [**From Food Delivery To Retail-Therapy**](https://www.modernretail.co/technology/doordash-adds-sephora-in-push-to-diversify-quick-delivery-offerings/) Doordash has announced that Sephora will soon be available on their app for customers to shop and receive quick delivery. Sephora is the latest store to join Doordash’s diverse catalogue initiative. Doordash has offered stores outside of restaurants for a few years but it wasn’t until December 2021 that the feature gained popularity. Are you worried about the threats of losing warehouse space and revenue due to inflation? It’s time to rethink your logistics strategy and do what’s best for your business. Our team of logistics experts is ready to assess your needs and develop a tailored plan that keeps your business moving forward. ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** 3PL, Logistics --- ### [2023 Mall Productivity Rankings, Last Mile Delivery and e-Commerce Challenges](https://nls.ca/2023-mall-productivity-rankings-and-e-commerce-challenges/) **Published:** April 26, 2024 **Author:** NLS Logistics Team **Content:** Toronto’s Yorkdale Shopping Centre topped Canadian mall productivity with significant sales. Aggressive discounting by FedEx and UPS is shaking up carrier diversification. A 2024 survey shows that 98% of Shopify merchants in the U.S. and Canada struggle with fluctuating inventory demands. Canada’s Transport Minister emphasized supply chain resilience and a cleaner economy at the 2024 G7 meeting, and apparel brands are transitioning to direct-to-consumer sales. ## [**Yorkdale Shopping Centre Tops Canadian Malls in ICSC Productivity Rankings**](https://retail-insider.com/retail-insider/2024/04/yorkdale-shopping-centre-in-toronto-blows-other-canadian-malls-out-of-the-water-in-icsc-productivity-rankings/?utm_source=Retail+Insider+Newsletter&utm_campaign=61a6b7c8d1-EMAIL_CAMPAIGN_2024_04_17_02_50&utm_medium=email&utm_term=0_-61a6b7c8d1-%5BLIST_EMAIL_ID%5D) In 2023, Yorkdale Shopping Centre in Toronto led Canada’s mall productivity, generating $2,402 per square foot and over $2 billion in sales, thanks to its strategic location and a strong mix of luxury and flagship stores. CF Toronto Eaton Centre followed with $1,457 per square foot. Other notable performers included Scarborough Town Centre and Square One in Mississauga, both benefiting from new tenants and diverse retail offerings. [Source: ](https://www.insidelogistics.ca/disruption/unctad-releases-report-on-shipping-disruptions-187508/)[Retail-Insider](https://retail-insider.com/retail-insider/2024/04/yorkdale-shopping-centre-in-toronto-blows-other-canadian-malls-out-of-the-water-in-icsc-productivity-rankings/?utm_source=Retail+Insider+Newsletter&utm_campaign=61a6b7c8d1-EMAIL_CAMPAIGN_2024_04_17_02_50&utm_medium=email&utm_term=0_-61a6b7c8d1-%5BLIST_EMAIL_ID%5D) ## [**Fewer Providers, Last Mile Success Formulas, and the Sustainability of Faster Deliveries**](https://www.supplychaindive.com/trendline/last-mile-delivery/352/?preview_no_gate=trendline_352) In the rapidly evolving logistics sector, aggressive discounting by FedEx and UPS challenges carrier diversification, though competitors are adapting. With 73% of customers likely to switch over a single issue, experts suggest that the industry must offer quick, personalized, and sustainable services. Despite adaptations to pandemic disruptions and changing consumer preferences, cost-cutting could slow progress. Source: [Supply Chain Dive](https://www.supplychaindive.com/trendline/last-mile-delivery/352/?preview_no_gate=trendline_352)[](https://www.supplychaindive.com/news/air-cargo-rates-e-commerce-volumes-february-clive-data-services/710620/) ## [**Survey: Inventory Issues Plague Small Businesses**](https://www.insidelogistics.ca/e-commerce/small-businesses-struggle-with-inventory-survey-finds-187881/) A 2024 survey of U.S. and Canadian Shopify merchants revealed that 98% struggle with inventory management due to fluctuating consumer demands. Amid economic challenges, 80% have raised prices and 53% sought cheaper materials, potentially affecting quality. However, 73% are using technology to improve efficiency, and 77% anticipate e-commerce growth. Many are investing in SaaS and AI to enhance operations. Source: [Inside Logistics](https://www.insidelogistics.ca/e-commerce/small-businesses-struggle-with-inventory-survey-finds-187881/) ## [**Minister Rodriguez Promotes Canada’s Supply Chain Goals**](https://www.newswire.ca/news-releases/minister-rodriguez-advances-canada-s-supply-chain-agenda-at-the-g7-transport-ministers-meeting-in-italy-857044662.html) At the G7 Transport Ministers’ Meeting in Milan, Italy, from April 11-13, 2024, Canada’s Minister of Transport, Pablo Rodriguez, emphasized enhancing supply chain resilience and advancing a cleaner economy. He initiated a G7 Working Group on Transport Supply Chains to foster collaboration and sustainability. Discussions also focused on strengthening cooperative efforts in sustainable supply chains and greening transportation sectors. Additionally, Rodriguez announced a $300,000 investment to support Ukraine’s greener transportation rebuild, aligning with Canada’s upcoming G7 presidency in 2025. The meeting ended with a joint declaration on transportation safety and sustainability. Source: [News Wire](https://www.newswire.ca/news-releases/minister-rodriguez-advances-canada-s-supply-chain-agenda-at-the-g7-transport-ministers-meeting-in-italy-857044662.html) ## [**Challenges of Direct-to-Consumer Logistics**](https://www.wsj.com/articles/the-tricky-logistics-behind-direct-to-consumer-sales-strategies-3d7ebc95?reflink=mobilewebshare_permalink) Apparel brands like Levi Strauss and Canada Goose are transitioning to direct-to-consumer sales, necessitating a shift from wholesale to complex retail logistics. This includes managing home delivery and their stores to increase profits and customer engagement. However, this strategy involves challenges in logistics and inventory management, as evidenced by Nike’s reversal from a DTC-heavy approach due to inventory issues and the need to reduce costs. Source:[ ](https://www.wsj.com/articles/nikolas-rollout-of-hydrogen-trucks-is-hitting-supply-chain-hurdles-322823c2)[The Wall Street Journal](https://www.wsj.com/articles/the-tricky-logistics-behind-direct-to-consumer-sales-strategies-3d7ebc95?reflink=mobilewebshare_permalink) Are your logistics requirements being effectively addressed? Let’s explore your [eCommerce fulfillment strategies](/services/e-commerce/) if you have a moment for a brief call. Our team of seasoned logistics professionals is prepared to evaluate your needs and formulate a customized plan to propel your business forward. ![author avatar](https://nls.ca/wp-content/uploads/2024/08/NLS_logo-01.svg) NLS Logistics Team Communications As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the Canadian market [See Full Bio](https://nls.ca/nls-logistics-team-bio) [ ](https://nls.ca/nls-logistics-team-bio) **Categories:** Logistics --- ## Pages ### [Homepage](https://nls.ca/) **Published:** August 13, 2021 **Author:** NLS Logistics Team **Content:** # Premium Logistics for Lifestyle Brands National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands. We specialize in delivering unique, consistent omnichannel brand experiences that help consumers express—and be—who they are. [ DISCOVER NLS SERVICES ](/services/) ### WE'RE PROUD OF WHAT WE DO ## A Great Place to Work NLS is thrilled to announce its recent certification as a Great Place to Work, a prestigious recognition that underscores the commitment to fostering an exceptional workplace culture. As NLS continues to thrive and grow, this globally recognized certification is not just a badge; it’s a celebration of our fantastic team. [ LEARN MORE ](/discover-who-we-are/) [ ![GPTW](https://nls.ca/wp-content/uploads/2026/03/NLScertification_badge_september_2025.svg "NLScertification_badge_september_2025 - National Logistics Services - National Logistics Services") ](https://www.greatplacetowork.com/) [ ![GPTW 2026](https://nls.ca/wp-content/uploads/2026/03/Untitled-design-2.png "GPTW - National Logistics Services - National Logistics Services") ](https://www.greatplacetowork.ca/en/best-workplaces-in-transportation-logistics-2024) ## WHO WE ARE ## We help consumers express who they are As Canada’s leading retail logistics solutions provider, NLS is committed to bringing a world of lifestyle brands to consumers in Canada (and beyond), helping them express—and be—who they are. [ EXPLORE NLS ](/discover-who-we-are/) ## We know Canada As a leading 3PL, we have the strategic infrastructure, relationships, and insights to help Canadian and international brands reach and serve the Canadian market. ## We know retail We understand the complexities of modern retail—where speed, accuracy, and seamless customer experiences are non-negotiable. ## We know brands We partner with the world’s top lifestyle brands to deliver unique experiences to consumers in Canada—and beyond—and drive evolution that scales as the brands grow. ## WHAT WE DO ## 50 Years of Logistics Experience for your Business [![fulfillment - logistics for lifestyle brands](https://nls.ca/wp-content/uploads/2024/04/NLS_Icons_designs_Omnichannel-Logistiics.svg "logistics for lifestyle brands - National Logistics Services - National Logistics Services")](/fulfillment-solutions/)### [Fulfillment Solutions](/fulfillment-solutions/) Our Fulfillment Solutions allow you to create customized solutions for your business whether it’s e-commerce or brick-and-mortar delivery. [![Direct to Consumer](https://nls.ca/wp-content/uploads/2024/04/NLS_Icons_designs_Direct-to-Consumer.svg "NLS_Icons_designs_Direct to Consumer - National Logistics Services - National Logistics Services")](/transportation/)### [Transportation](/transportation/) NLS offers a wide range of transportation services for inbound, outbound, and reverse logistics. As an industry leader in Section 321, we deliver expertise you can trust. [ LOGISTICS SERVICES ](/services/) ## From the Logistics experts ## 3PL Logistics Insights, Updates and Trends [ SEE ALL NEWS ](/news/) [US tariff threats put Canada trade talks at risk, exporters face pressure, and supply chains diversify](https://nls.ca/tariff-threats-canadian-exporters-and-supply-chain-diversification/) [](https://nls.ca/tariff-threats-canadian-exporters-and-supply-chain-diversification/) [Apparel brands grow as shoppers become more selective](https://nls.ca/apparel-brand-growth-selective-shoppers/) [](https://nls.ca/apparel-brand-growth-selective-shoppers/) [Back-to-school value trends, apparel market shifts, and Caledon expansion](https://nls.ca/back-to-school-value-apparel-market-and-caledon-expansion/) [](https://nls.ca/back-to-school-value-apparel-market-and-caledon-expansion/) No posts found [ TALK TO AN EXPERT ](/quote/) ## Get Your Latest Lifestyle & Logistics News Straight to your Inbox. Please enable JavaScript in your browser to complete this form. Name \* Email \* Submit![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Fulfillment Solutions for Lifestyle Brands](https://nls.ca/fulfillment-solutions/) **Published:** July 11, 2023 **Author:** nls2024dev **Excerpt:** National Logistics Services or NLS delivers customized fulfillment solutions for e-commerce and retail brands at every stage of growth. With decades of experience, advanced technology, and a client-first approach, we help businesses control costs, scale with confidence, and deliver a strong end-consumer experience across North America. **Content:** ![National Logistics Services](https://nls.ca/wp-content/uploads/2023/03/NLS_tagline_lockup_rgb_1104w-1.png "Third Party Logistics for the Canadian Market - National Logistics Services - National Logistics Services") # Fulfillment Solutions Our Fulfillment Solutions allow you to create customized solutions for your business whether it’s e-commerce or brick-and-mortar delivery regardless of the stage of your growth or the scale and pace of that growth. We are able to control costs, grow with you and provide customized solutions with agility during the busiest times of year. ## Your Lifestyle Logistics Partner For over three decades, NLS Logistics has been a trusted partner for brands in retail apparel, footwear, housewares, specialty goods, and beyond, enhancing their supply chain capabilities. At NLS, we empower businesses to maximize their supply chain efficiency through customized, scalable, and advanced technology-driven solutions. Leveraging our expertise in localization and [Section 321 southbound fulfillment](https://nls.ca/section-321/), we offer strategic solutions for a North American supply chain that is not only more efficient but also cost-effective, ensuring timely delivery without sacrificing the quality of the end-consumer experience. Our dedication to a client-first philosophy means we prioritize building strong, trusting relationships and adding value to our clients in every interaction. We align with your values and vision, ensuring your brand is represented at the highest standards. ![](https://nls.ca/wp-content/uploads/2023/07/Our-Expertise-1.png "Our Expertise 1 - National Logistics Services - National Logistics Services")### Inventory Management ![NLS Transportation Icon](https://nls.ca/wp-content/uploads/2023/07/nls-distribution.png "nls-distribution - National Logistics Services - National Logistics Services")### Order Fulfillment ![delivering to key retail destinations](https://nls.ca/wp-content/uploads/2024/02/nls-doc-martens-distribution.png "delivering to key retail destinations - National Logistics Services - National Logistics Services")### Returns Management ![Flexible Solutions](https://nls.ca/wp-content/uploads/2023/07/Flexible-Solutions-1.png "Flexible Solutions 1 - National Logistics Services - National Logistics Services")### Cross-Border eCommerce Fulfillment ![scheduling icon](https://nls.ca/wp-content/uploads/2023/07/Scheduling-3.png "Scheduling 3 - National Logistics Services - National Logistics Services")### Value-Added Services: Kitting and Packaging ![Quality Control](https://nls.ca/wp-content/uploads/2023/07/Quality-Control-2.png "Quality Control 2 - National Logistics Services - National Logistics Services")### Seasonal Scalability ## Enabling Exceptional Customer Experiences Our Fulfillment Solutions provide your brand with cohesive and unified customer experiences. Be it Brick and Mortar Retail or E-Commerce fulfilment, our bespoke solutions will set you apart from competitors. Our team have the experience, know-how and knowledge to make your brand aspirations a reality for your customers throughout every step of the fulfillment journey. ![omnichannel logistics](https://nls.ca/wp-content/uploads/2024/01/AdobeStock_599781496-scaled.jpeg "AdobeStock_599781496 - National Logistics Services - National Logistics Services") ## Unlock the Power of an Omnichannel Partnership - [Increased Efficiency ](#uc_uc_bullet_tabs_elementor_25370483_item1) - [Cost Savings ](#uc_uc_bullet_tabs_elementor_25370483_item2) - [Customer Satisfaction ](#uc_uc_bullet_tabs_elementor_25370483_item3) - [Technology ](#uc_uc_bullet_tabs_elementor_25370483_item4) ## Increased Efficiency - **Streamlined Operations:** By centralizing your inventory management, you can gain a comprehensive view of stock levels across all channels, leading to more efficient order fulfillment and reduced stockouts - **Faster Order Processing:** With efficient order management systems and fulfillment processes, NLS can handle order volume and complexities more effectively. By leveraging our capabilities, you can significantly improve order processing speed. - **Enhanced Inventory Management:** With real-time inventory data, you can ensure that products are available when and where they are needed. By optimizing inventory management, you can enhance customer satisfaction, increase sales, and improve overall supply chain efficiency. ## Cost Savings - **Economies of Scale:** With our extensive network of carriers and warehouses, NLS can negotiate favourable rates and consolidate shipments, lowering transportation costs and saving you money. - **Infrastructure Investment:** By leveraging our existing infrastructure and resources, you can avoid the capital expenditure associated with building or expanding your own warehouses and acquiring the necessary equipment, saving you both time and money. - **Operational Efficiency:** Our experience in handling logistics operations across multiple channels enables us to streamline processes, reduce order processing time, and improve accuracy, resulting in cost savings through reduced labour, fewer errors, and improved customer satisfaction. ## Customer Satisfaction - **Seamless Experience:** NLS can minimize order processing time, accurately pick and pack items, and facilitate timely shipment. While providing your customers with accurate tracking information. - **Faster Shipping:** NLS's knowledge of shipping routes, carrier capabilities, and optimized logistics processes enables us to choose the most efficient shipping methods, enhancing customer satisfaction and increasing the likelihood of repeat purchases. - **Effective Returns Management:** Our expertise in reverse logistics allows for efficient handling of returned items, including inspection, refurbishment, restocking, or disposal. NLS also facilitates prompt refunds or exchanges, ensuring a positive experience for customers. ## Technology - **Leveraging AI and Machine Learning:** The infusion of artificial intelligence and machine learning has empowered us to meticulously fine-tune the intricacies of the supply chain. These advanced technologies enable us to discern patterns, predict demand fluctuations, and dynamically adjust logistics strategies. - **Automating Complex Tasks:** At NLS, we harness this potential to automate complex tasks that were once considered insurmountable. - **Improving Data Analytics and Visualization:** By providing customers with a comprehensive view of their operations, we empower them to extract meaningful insights. This vital information facilitates real-time decision-making. - **Seamless Operations through Cloud-Based Solutions:** NLS uses cutting-edge cloud platforms such as Microsoft Azure and Snowflake. These platforms serve as repositories for seamless application deployment and management, while also elevating industry standards for security and compliance. ![fashion nls](https://nls.ca/wp-content/uploads/2024/04/t-kaiser-lOGtudBMs4k-unsplash.jpg "t-kaiser-lOGtudBMs4k-unsplash - National Logistics Services - National Logistics Services") ## Delivering Scalability Forming a strategic alliance with our seasoned team at NLS unlocks a multitude of advantages tailored to elevate your Fulfillment Solutions experience. We excel in delivering scalability and operational flexibility, providing your brand with the adaptive prowess needed to seamlessly navigate fluctuating demands and efficiently fulfill orders across diverse channels. By streamlining processes and sparing you from significant investments in infrastructure and personnel, we empower your business with financial efficiencies that directly contribute to your bottom line. Backed by specialized expertise, extensive industry experience, and robust resources, our team is dedicated to optimizing your logistics operations. When [selecting a 3PL partner, aligning with NLS becomes a strategic imperative](https://nls.ca/). We not only align seamlessly with your business goals but also resonate with your brand’s vision and values, ensuring a partnership that goes beyond mere logistics. Our team’s technological prowess is another distinguishing factor, with integrated systems providing real-time visibility and analytics that are crucial for efficient operations. We help scale and prepare your business for future growth, while our extensive network and geographical coverage guarantees optimal distribution and fulfillment across all channels. ## 50+ Years ## of International Omnichannel Logistics and Fulfillment E-Commerce NLS provides comprehensive solutions tailored specifically for online retail operations. From order management and fulfillment to customer support and returns processing, we streamline and optimize the online shopping experience. NLS integrates with various eCommerce channels, ensuring seamless order processing and inventory synchronization across all online platforms. Crossdock NLS can expedite the flow of goods through the supply chain, reducing handling and storage costs, and improving order fulfillment speed. By strategically sorting and consolidating products at the cross-docking facility, we can optimize transportation routes, reduce delivery times, and enhance overall supply chain efficiency. Distribution NLS can ensure that the right products are available at the right locations and in the right quantities to meet customer demand across all channels. We can optimize the distribution process, reduce costs, and enhance operational efficiency, thus improving customer satisfaction. ## A Full Suite of Omnichannel Capabilities Retail Wholesale E-Commerce Returns Management Transportation Management Inbound Management Outbound Transportation Reverse Logistics Tier 1 Integrations Client Reporting Business Intelligence ## Talk To An Expert and Get Started Today To explore how NLS can empower your business with the exact delivery times and costs as a fulfillment provider, while saving you up to 20% on duty and tariff costs, request a consultation with our experts today and unlock the full potential of your cross-border operations. Please enable JavaScript in your browser to complete this form. Name \* Position \* Industry \* Email \* Company \* Phone \* Message \* Talk to an Expert![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Direct To Consumer Logistics](https://nls.ca/direct-to-consumer-logistics/) **Published:** July 4, 2023 **Author:** nls2024dev **Content:** ![National Logistics Services](https://nls.ca/wp-content/uploads/2023/03/NLS_tagline_lockup_rgb_1104w-1.png "Third Party Logistics for the Canadian Market - National Logistics Services - National Logistics Services") # Direct to Consumer Logistics We are dedicated to revolutionizing your customer engagement experience with our cutting-edge Direct-to-Consumer logistics solutions. We provide an unobstructed route from your brand to your customer’s doorsteps, circumventing the complexities of traditional retail channels. Our methodology enables us to customize every facet of the customer journey, aligning it precisely with your brand’s distinctive values and priorities. [ Basics and Key Elements ](#basics) [ Optimizing DTC ](#DTC) [ Order Fulfilment ](#fulfilment) [ Integration ](#integrate) ## Streamline Your Direct-To-Consumer Supply Chain Our objective is to craft a memorable consumer experience extending beyond delivery. Leveraging our specialized proficiency, we collaborate with you to shape each customer interaction—from the point of order placement to the moment of package receipt. Whether through custom packaging, personalized notes, or exclusive promotions, our close partnership ensures that every touchpoint resonates authentically with your brand identity and captivates your intended audience. We [streamline the supply chain to eliminate unnecessary complexities and inefficiencies](https://nls.ca/). By shipping directly from your fulfillment centers, we minimize handling and transit times, ensuring that your products reach your customers with unprecedented speed and freshness. This refined approach not only elevates the overall customer experience but also reduces costs and improves inventory management for your business. We understand that customer loyalty is the cornerstone of a successful business. That’s why we prioritize building strong relationships between you and your customers through our DTC logistics solutions. Our commitment to seamless order fulfillment, transparent communication, and dependable delivery facilitates the trust and loyalty that extends far beyond the initial purchase. With NLS by your side, you can confidently navigate the world of DTC logistics and focus on building a loyal customer base that will champion your brand for years to come. ![Quality Control](https://nls.ca/wp-content/uploads/2023/07/Quality-Control-2.png "Quality Control 2 - National Logistics Services - National Logistics Services")### Inventory Management ![Our Expertise](https://nls.ca/wp-content/uploads/2023/07/Our-Expertise-2.png "Our Expertise - National Logistics Services - National Logistics Services")### White Glove Packaging ![Speed and Efficiency](https://nls.ca/wp-content/uploads/2023/07/Product-Distribution-2.png "Speed and Efficiency - National Logistics Services - National Logistics Services")### Channel Integration ![Flexible Solutions](https://nls.ca/wp-content/uploads/2023/07/Flexible-Solutions-1.png "Flexible Solutions 1 - National Logistics Services - National Logistics Services")### Cross Border Fulfillment ![Transportation](https://nls.ca/wp-content/uploads/2024/02/nls-distribution.png "Transportation - National Logistics Services - National Logistics Services")### Efficient Transportation ![Speed and Efficiency](https://nls.ca/wp-content/uploads/2023/07/Product-Distribution-2.png "Speed and Efficiency - National Logistics Services - National Logistics Services")### Efficient Last Mile Shipping & Returns Processing ## Strategies for Optimizing DTC Inventory Management Accurate demand forecasting stands as a cornerstone for efficient inventory management within your business. Our experienced logistics team understands the significance of leveraging historical sales data, market trends, and customer insights to predict future demand accurately. This approach integrates advanced forecasting techniques, allowing you to make informed decisions regarding inventory levels, production schedules, and order quantities. By analyzing these factors comprehensively, we empower you to make decisions about inventory levels, production schedules, and order quantities. ![NLS Team](https://nls.ca/wp-content/uploads/2021/09/our-services-hero-optimized.jpeg "our-services-hero-optimized - National Logistics Services - National Logistics Services") ## Direct-To-Consumer Order Fulfilment Order fulfilment encapsulates the entire process of receiving, processing, and delivering your customer’s orders, ensuring a seamless and efficient experience from purchase to delivery. You have the flexibility to customize your strategies to effectively meet customer demands. Whether opting for in-house fulfillment, collaborating with a third-party logistics provider, like NLS, or adopting a hybrid model, the overarching objective remains the same: to provide a smooth order fulfillment process, optimize inventory management, and deliver an elevated customer experience. - [ ](#uc_uc_bullet_tabs_elementor_240eaca2_item1) - [ ](#uc_uc_bullet_tabs_elementor_240eaca2_item2) - [ ](#uc_uc_bullet_tabs_elementor_240eaca2_item3) ## In-House Fulfilment Certain Direct-to-Consumer brands opt for internal order fulfillment, overseeing the entire process from their dedicated warehouses or fulfillment centers. This approach, providing absolute control, demands substantial investment in infrastructure, labour, and technology to execute efficiently. ## 3PL Fulfilment Partnering with NLS is the perfect choice for scaling your brand and increasing efficiency. Our specialized expertise, extensive resources, and network of distribution centers enable us to streamline order fulfillment processes and meet the dynamic demands of your operations effectively. ## Hybrid Fulfilment The hybrid fulfillment approach represents a strategic amalgamation of in-house capabilities and the support provided by NLS. This flexible model allows your brand to leverage its existing infrastructure while benefiting from our expertise and resources. With our hybrid fulfillment solution, you can optimize your operational efficiency and enhance customer satisfaction, positioning your brand for success. We recognize the critical importance of returns management and its impact on customer satisfaction and brand reputation. Our approach prioritizes efficiency and customer-centricity to ensure a seamless returns experience for both brands and consumers. By prioritizing effective returns management, your brand can elevate the overall customer experience and maintain brand loyalty. Our process reduces customer effort and frustration, fostering positive interactions and long-term relationships. Clear communication and robust technology integration further enhance efficiency, minimizing errors and maximizing customer satisfaction. With NLS as your dedicated fulfillment partner, you can trust us to manage returns effectively, uphold brand integrity, and drive success in a competitive landscape. ## Integrating eCommerce [Integrating eCommerce and brick-and-mortar channels has become increasingly important for businesses](https://nls.ca/omnichannel-logistics/) aiming to deliver a seamless and enhanced customer experience. This strategic integration allows you to bridge the gap between online and in-store shopping, offering your customers a cohesive and unified journey across multiple touchpoints. By combining the convenience of online shopping with the immediate gratification and personalized experience of physical stores, you can meet customer expectations, strengthen brand perception, and drive higher sales. - [ ](#uc_uc_bullet_tabs_elementor_474db497_item1) - [ ](#uc_uc_bullet_tabs_elementor_474db497_item2) - [ ](#uc_uc_bullet_tabs_elementor_474db497_item3) - [ ](#uc_uc_bullet_tabs_elementor_474db497_item4) ## Seamless Customer Experience A seamless customer experience is integral to fostering enhanced brand perception and building lasting customer loyalty. This approach not only contributes to increased sales and conversion rates but is also instrumental in meeting and exceeding your customer expectations. ## Implementing Click-and-Collect The click-and-collect model provides customers with unparalleled convenience and flexibility in their shopping experience. By opting for this approach, you can ensure faster fulfillment and avoid potential delivery issues. ## Leveraging In-Store Returns The option for in-store returns offers your customers the convenience and ease of returning products directly to the physical store. This facilitates immediate refunds or exchanges, while also providing an opportunity for in-store engagement and cross-selling. ## Enabling Ship-to-Store Options Ship-to-store options provide customers with flexibility in choosing their delivery location, eliminating the risk of missed deliveries. This approach allows your customers to enjoy the in-store pickup experience, resulting in immediate gratification upon receiving their purchases. ## Our Logistics Services Transportation With our expertise and resources, we provides efficient and reliable transportation solutions across multiple channels. [We leverage our network of carriers, optimized routing algorithms, and advanced tracking systems to expedite deliveries](https://nls.ca/services/transportation/), reduce transit times, and enhance visibility. E-Commerce Our [logistics solutions are tailored specifically for online retail operations](https://nls.ca/services/e-commerce/). From order management and fulfillment to customer support and returns processing, we streamline and optimize the online shopping experience. Our team will ensure integration with all eCommerce channels, ensuring seamless order processing and inventory synchronization across all online platforms. Crossdock Expedite the [flow of goods through the supply chain, reducing handling and storage costs, and improving order fulfillment speed](https://nls.ca/services/crossdock-pool-point/). By strategically sorting and consolidating products at the cross-docking facility, we can optimize transportation routes, reduce delivery times, and enhance overall supply chain efficiency. Distribution NLS can ensure that your [products are available at the right locations, in the right quantities to meet customer demand across all channels](https://nls.ca/services/distribution-and-replenishment/). We optimize the distribution process, reduce costs, and enhance operational efficiency, thus improving customer satisfaction. Reverse Logistics/Recalls We efficiently [handle returned merchandise, manages product recalls, and ensures the effective and environmentally responsible disposition of returned or recalled items](https://nls.ca/services/reverse-logistics-recalls/). By providing streamlined and customer-centric returns processes, NLS minimizes the complexities associated with returns, enhancing customer satisfaction and loyalty. ## Your Long Term Logistics Partner When choosing a [direct-to-consumer logistics provider, it’s essential to consider various factors to ensure optimal performance](https://nls.ca/direct-to-consumer-logistics/) and customer satisfaction. Directing attention is toward seeking industry expertise and experience tailored to the specific requirements of your business is the first step. Scalability and flexibility come next as you need a partner capable of seamlessly accommodating current order volumes while catering to future growth. When considering your options also think about integration with existing systems. These crucial criteria along with advanced technology and analytics capabilities can make or break efficient operations. Our well-established distribution network with [multiple fulfillment centers will enhance efficiency and reduce delivery times](https://nls.ca/facilities/). Service level agreements and performance guarantees will be designed to align with your requirements and expectations, with defined metrics for assessing performance. ## Talk To An Expert and Get Started Today Ready to optimize your logistics operations and unlock the full potential of your business? Contact NLS today to speak with one of our experts and get started on your journey towards seamless supply chain management. Whether you’re looking to streamline your transportation processes, enhance your e-commerce operations, or improve your distribution strategy, our team is here to help. Please enable JavaScript in your browser to complete this form. Name \* Position \* Industry \* Email \* Company \* Phone \* Message \* Talk to an Expert![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Talk to an Expert](https://nls.ca/quote/) **Published:** February 8, 2023 **Author:** nls2024dev **Content:** # Talk To An Expert and Get Started Today Please complete the information below and click **“Talk to an Expert”** to speak to an NLS logistics expert. You will receive an email or phone call from our team during normal business operations, Monday – Friday. Please enable JavaScript in your browser to complete this form. Name \*First Last Business Email \* Position \* Business Name \* Business Phone\* \* Tell Us More \* Talk to an Expert![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Contact Us](https://nls.ca/contact-us/) **Published:** July 28, 2022 **Author:** nls2024dev **Content:** # Contact ## Interested in 3PL Logistics Solutions? [ REQUEST A QUOTE ](/quote/) ## Careers at NLS If you’re looking for a dynamic working environment where you are empowered to bring forward new ideas, then NLS wants you. NLS focuses on people who embrace [P.I.E.C.E](/about-us/#values "NLS Values"), the values that drive our culture, by recognizing that we are all pieces of the same puzzle with an important role to play individually and as a team. We offer our team members recognition and rewards, as well as the opportunity to tackle new challenges that result in personal growth and long-term career development. And we’re always looking for inspiring individuals to join our team. [ SEE CURRENT OPENINGS ](https://nationallogisticsservices.applytojob.com/apply) ## General Inquiries Please complete the simple form below and an NLS specialist will be in touch. ***Note: Package tracking requests must be submitted to the [NLS Track & Trace Portal](https://portal.nls.ca/?_gl=1*1azut6z*_gcl_au*MTQ1MDI0NjkxMi4xNzQxOTg1MTY4*_ga*OTYwOTQwOTcxLjE3MzI2NzE5NTM.*_ga_JLSKGZJ3GE*MTc0MjQwMDI5NS4yOC4xLjE3NDI0MTAwODUuNjAuMC4w&_ga=2.185166251.380952357.1742400296-960940971.1732671953)*** Please enable JavaScript in your browser to complete this form. First Name \* Last Name \* Email \* Phone \* Message \* Contact Us![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Facilities](https://nls.ca/facilities/) **Published:** March 1, 2023 **Author:** nls2024dev **Content:** # Facilities ## Warehouse & Distribution Space for Your Logistics Needs The NLS network is strategically located and concentrated in the Greater Toronto Area (GTA) with direct access to critical infrastructure including arteries to the 400 series highways and mass transit lines, The comment we hear most often from visitors at our facilities is about the cleanliness and efficient layout of our operations. Total Annual Volumes 54 M Retail Unit Volume 22 M Wholesale Unit Volume 25 M Ecommerce Unit Volume 7 M Avg. SKUs on Hand 577 K Annual Transportation Shipments 786 K Approx. SQ FT Spanning 9 Facilities 2 M ## Headquarters ## 150 Courtneypark Drive, Mississauga, ON Canada L5W 1Y6 As an organization, we are extremely detailed regarding every aspect of preventative maintenance, Health & Safety, and cleanliness of the facilities. Our head-office in the Greater Toronto Area (GTA) is located at 150 Courtneypark Dr. West. We operate 9 facilities within the GTA and port coverage through our Western Canada facility located in Richmond, British Columbia. Our facilities are strategically located offering access to major transportation arteries and excellent transit connectivity. #### Large Storage Area 24 – 40-foot clear ceiling with active pick locations and bulk storage areas #### Fenced Facility Yards Fenced facility yards with several that are gated providing security access and control points #### Secure 24/7 Manned security office, 7-day 24-hour monitoring with state-of-the-art digital CCTV surveillance systems. #### Security Checks Security officers at each facility require staff to pass through security upon entering and exit with bag checks #### ESFR System Strictly enforced facility standards (ESFR Sprinkler and Smoke System, PCO, Health & Safety, Quality Control) ## Facilities in Canada Greater Toronto Area (GTA), ON - 105 Iron Street | Etobicoke, ON - 110A Iron Street | Etobicoke, ON - 110B Iron Street | Etobicoke, ON - 26 Monogram Place | Etobicoke, ON - 6185 McLaughlin Road | Mississauga, ON - 7045 Beckett Drive | Mississauga, ON - 350 Admiral Boulevard | Mississauga, ON - 475 Admiral Boulevard | Mississauga, ON - 200 Chrysler Drive | Brampton, ON - 150 Courtneypark Drive W. | Mississauga, ON - 2299 Hogan Drive | Mississauga, ON 1 #### Richmond, British Columbia [ ](https://nls.ca/wp-content/uploads/2023/03/NLS-Ads-1200x1200-02.png) [ ](https://nls.ca/wp-content/uploads/2023/03/NLS-Ads-1200x1200-06.png) [ ](https://nls.ca/wp-content/uploads/2023/03/NLS-Ads-1200x1200-03.png) [ ](https://nls.ca/wp-content/uploads/2023/03/NLS-Ads-1200x1200-01.png) ## Looking For a Strategic 3PL Partner? ## Talk to an NLS Logistics Expert. [ TALK TO AN EXPERT ](/quote/) --- ### [Peak Form Logistics](https://nls.ca/peakform-logistics/) **Published:** June 23, 2026 **Author:** NLS Logistics Team **Content:** [ ![PeakForm Logistics logo: 'PEAKFORM' in gray with a red dotted circle around the O and 'LOGISTICS' in red.](https://nls.ca/wp-content/uploads/2026/06/Peakform-Logo-4Colour.png "Peakform-Logo-4Colourpng - National Logistics Services - National Logistics Services") ](http://www.nls.ca) # North American Logistics Built for Lifestyle Brands [ Talk To An Expert ](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjY3NDYiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D) ## Powered By NLS Peakform Logistics delivers omnichannel fulfillment, distribution, and integrated transportation solutions that help apparel, footwear, beauty, and lifestyle brands grow across Canada and the United States. Backed by more than 50 years of retail logistics experience, Peakform combines industry-leading technology, operational excellence, and specialized logistics capabilities to help brands simplify supply chain complexity, accelerate growth, and deliver exceptional customer experiences across every channel. Years in Business 0 + Distribution & Fulfillment Space 0 M+ sq. ft. ## Canada & U.S. Integrated Distribution Network ## Lifestyle Brands Apparel, Footwear, Beauty, Accessories ## Retail Logistics Expertise Without Borders Peakform Logistics is the US logistics platform of National Logistics Services (NLS), a leading retail logistics provider for global lifestyle brands. For more than 50 years, NLS has partnered with leading apparel, footwear, and lifestyle brands to navigate the complexities of modern retail logistics. Peakform extends that expertise into the United States, giving brands a seamless platform for growth across North America. More than a logistics provider, Peakform acts as an extension of your team. We take the time to understand your brand, protect your customer experience, and build solutions that evolve alongside your business. Whether you are entering the US market for the first time or optimizing an existing operation, Peakform provides the infrastructure, technology, and support needed to scale with confidence. ![PeakForm Logistics logo: 'PEAKFORM' in gray with a red dotted circle around the O and 'LOGISTICS' in red.](https://nls.ca/wp-content/uploads/2026/06/Peakform-Logo-4Colour.png "Peakform-Logo-4Colourpng - National Logistics Services - National Logistics Services") [ Talk To An Expert ](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjY3NDYiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D) ## Why Brands Choose Peakform - Reach US consumers faster through strategically located fulfillment - Support wholesale, retail, and e-commerce growth from a single North American platform - Reduce complexity and cost across cross-border operations - Scale confidently with a partner that specializes in lifestyle brands - Access the expertise, technology, and service standards trusted by leading global brands ## Our People Make the Difference While technology, infrastructure, and processes are critical to operational success, it is the expertise, commitment, and passion of our team members that truly set us apart. We build strong partnerships with our clients by understanding their brands, anticipating their needs, and delivering solutions that go beyond traditional logistics services. Our people are empowered to make decisions, solve problems, and continuously improve the client experience, ensuring every shipment, order, and interaction reflects the quality and reputation of the brands we serve. When you partner with Peakform, you gain more than a logistics provider. You gain a team that is fully invested in your growth. ## Built for Lifestyle Brands Lifestyle brands face unique operational challenges—from seasonal demand fluctuations and product launches to complex retail compliance requirements and elevated customer expectations. Peakform is purpose-built to support brands operating in: - Fashion & Apparel - Footwear - Accessories - Beauty & Wellness - Lifestyle Products Our team understands the pace, precision, and flexibility required to support today’s leading lifestyle brands. They bring that understanding to every client relationship, every day. ![Clothing store display with racks of neutral jackets and a seated mannequin in a quilted gray jacket, plus folded shirts on shelves and a plant on top shelf.](https://nls.ca/wp-content/uploads/2026/06/image-ideas-for-NLS-cover-791x1024.png "image-ideas-for-NLS-coverpng - National Logistics Services - National Logistics Services") ### What We Do Peakform offers a comprehensive suite of logistics solutions designed to help lifestyle brands operate more efficiently, serve customers better, and grow across North America. ![](https://nls.ca/wp-content/uploads/2026/06/NLS_Icons_designs_Omnichannel-Logistiics.svg "NLS_Icons_designs_Omnichannel-Logistiicssvg - National Logistics Services - National Logistics Services") #### Omnichannel Fulfillment Deliver a seamless customer experience across wholesale, retail, and ecommerce channels. Peakform designs customized fulfillment programs that improve accuracy, increase speed, and scale alongside your business. ![Stack of white cardboard boxes stacked on a red circular background, representing packaging or shipping](https://nls.ca/wp-content/uploads/2026/06/distribution.png "distributionpng - National Logistics Services - National Logistics Services") #### Retail Distribution & Replenishment Keep store shelves stocked and retail partners satisfied. Peakform manages replenishment programs with the accuracy and consistency modern retailers demand, supporting both scheduled and event-driven distribution across your US network while staying in compliance. ![Overlapping white credit card icons on a red circular background.](https://nls.ca/wp-content/uploads/2026/06/ecommerce.png "ecommercepng - National Logistics Services - National Logistics Services") #### eCommerce Fulfillment Exceed customer expectations with fast, accurate order fulfillment and reliable delivery experiences that strengthen loyalty and support growth. ![Bidirectional arrows icon for swap on a red circular background.](https://nls.ca/wp-content/uploads/2026/06/reverse-logistics.png "reverse-logisticspng - National Logistics Services - National Logistics Services") #### Returns Management and Refurbishment Returns are a critical part of the customer experience. Peakform helps brands streamline returns processing, accelerate inventory recovery, and maximize product value through efficient inspection, refurbishment, repackaging, and resale-ready preparation. Our reverse logistics solutions improve customer satisfaction while reducing costs and minimizing inventory losses. ![Red circular background with a white star outline and a small plus badge, signaling 'Add to favorites'.](https://nls.ca/wp-content/uploads/2026/06/NLS_Icons_designs_Omnichannel-Logistiics-copy.png "NLS_Icons_designs_Omnichannel-Logistiics-copypng - National Logistics Services - National Logistics Services") #### Value-Added Services Every brand is different. Peakform offers a range of value-added services designed to enhance the customer experience, support retail compliance, and streamline operations. From kitting and assembly to ticketing, labeling, gift wrapping, promotional inserts, and custom packaging, we help bring your brand experience to life while improving speed and efficiency throughout the supply chain. ![Delivery truck icon inside a red circular background, representing shipping or delivery service](https://nls.ca/wp-content/uploads/2026/06/transportation.png "transportationpng - National Logistics Services - National Logistics Services") #### Transportation Management Keep product moving efficiently throughout your supply chain. Peakform combines transportation expertise, multi-carrier strategies with dynamic rate-shopping, and network visibility to improve service while controlling costs. [ Talk To An Expert ](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjY3NDYiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D) ### Technology That Powers Growth Modern logistics requires visibility, accuracy, and scalability. Peakform leverages the same industry-leading technology ecosystem trusted across NLS operations to provide real-time insights, operational efficiency, and exceptional service performance. ### Technology Capabilites: - **Advanced Warehouse Management:** Systems Improve inventory accuracy, productivity, and operational control. - **Real-Time Inventory:** Visibility Access critical inventory information whenever you need it. - **Reporting & Analytics:** Make informed decisions with meaningful operational data and performance metrics. - **Flexible Systems Integration:** Connect seamlessly with ecommerce platforms, ERP systems, retailers, and marketplace partners. - **Automation-Enabled Operations:** Increase efficiency and scalability through advanced automation technologies. ![Industrial packaging line with metal framework, conveyors, and a cardboard box moving along the belt.](https://nls.ca/wp-content/uploads/2026/06/unnamed-2-577x1024.jpg "unnamed-2jpg - National Logistics Services - National Logistics Services") ## A Message from Our President ![Smiling man in a blue suit and light blue shirt against a white background (professional headshot)](https://nls.ca/wp-content/uploads/2026/06/1699908034354.jpg "1699908034354jpg - National Logistics Services - National Logistics Services") Peakform brings everything our customers value about NLS into the United States: deep retail expertise, operational excellence, and a team genuinely committed to service that sets us apart. We put people first, and our Great Place to Work and Best Workplace in Canada certifications reflect that. That same culture is coming to the US in September 2026. Mark Dienesch, President of Peakform Logistics ##### Looking for a Logistics Partner Built for Lifestyle Brands? Whether you’re entering the US market, optimizing an existing logistics network, or looking for a single partner across Canada and the United States, Peakform has the expertise, infrastructure, and technology to support your next stage of growth. Tell us about your brand, your challenges, and your goals. One of our logistics experts will connect with you to explore how Peakform can help simplify your supply chain and accelerate growth. [ Talk To An Expert ](#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjY3NDYiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D) ![PeakForm Logistics logo: 'PEAKFORM' in gray with a red dotted circle around the O and 'LOGISTICS' in red.](https://nls.ca/wp-content/uploads/2026/06/Peakform-Logo-4Colour.png "Peakform-Logo-4Colourpng - National Logistics Services - National Logistics Services") **[Visit www.nls.ca](http://www.nls.ca)** Copyright © 2026 – National Logistics Services --- ### [About Us](https://nls.ca/discover-who-we-are/) **Published:** February 13, 2017 **Author:** nls2024dev **Content:** # About Us ## ABOUT NLS ### More than a retail logistics company National Logistics Services (NLS) is Canada’s leading [retail logistics provider](/contact-us/) for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS’s well-established Canadian retail relationships, transportation partnerships, and infrastructure provide our internationally recognized clients with a significant advantage for reaching and serving consumers in Canada and beyond through wholesale, brick-and-mortar, and e-commerce channels. [ VIEW ALL SERVICES ](/services/) Years of experience 0 + Lifestyle Brands 0 + Distribution centres nationwide 0 ## Bringing Canada to you With deep market insights to optimize [Canadian distribution](/distribution-and-replenishment/) and [fulfillment](/fulfillment-solutions/) in B2B, B2C, and [DTC](/direct-to-consumer-logistics/), NLS is the right strategic partner to help you bring your brand to Canadian consumers. What’s more, we have the North American regulatory knowledge to help you discover unique ways to reach US consumers as well. Our strategic relationships with transportation partners and key industry players enable us to develop more innovative retail logistics solutions to meet your business objectives. ![Bring Canada to you](https://nls.ca/wp-content/uploads/2021/09/bring-canada-to-you-optimized.jpeg "bring-canada-to-you-optimized - National Logistics Services - National Logistics Services") ![How we Work](https://nls.ca/wp-content/uploads/2021/09/how-we-work-optimized.jpeg "how-we-work-optimized - National Logistics Services - National Logistics Services") ## How we work Our [dedicated customer support](/contact-us/) and solutions representatives operate as an extension of your team. We work closely with you to develop the ideal logistics solution based on your supply chain capabilities, business needs and future objectives. That solution scales to meet your growth, seasonal demands, channel shifts, and promotional opportunities. ## Growing your brand At NLS, we take the time to learn your brand and deliver unique experiences to your customers. To shape these brand experiences, we offer contract packaging and custom order packing, including gift-wrapping, and marketing inserts. We also provide value-added services like kitting, subassembly, product personalization, and subscription box fulfillment for consistent brand experiences. ![Value-Added Services](https://nls.ca/wp-content/uploads/2021/09/growing-your-brand-optimized.jpeg "growing-your-brand-optimized - National Logistics Services - National Logistics Services") [ ![GPTW](https://nls.ca/wp-content/uploads/2026/03/NLScertification_badge_september_2025.svg "NLScertification_badge_september_2025 - National Logistics Services - National Logistics Services") ](https://www.greatplacetowork.com/) ### Delivering PIECE of mind: The NLS Values Performance We are expected to perform everyday for our customers, our company and ourselves. We are measured accordingly ensuring we are efficient, effective and profitable on an ongoing basis. Integrity We are open and honest with our customers, our suppliers and each other, resulting in long term mutually beneficial relationships. Employees We support and promote a culture that provides recognition and reward for adhering to our values. We are given the opportunity to attack new challenges resulting in personal growth and long term development. Customers We understand that we are a vital link in helping our customers achieve their corporate goals. This ultimately ensures our success and achieves life-long customers. Empowerment We are all expected and empowered to challenge our processes and practices, continually striving to strengthen our organization. --- ### [Transportation Services](https://nls.ca/services/transportation/) **Published:** June 19, 2023 **Author:** nls2024dev **Excerpt:** NLS provides end-to-end transportation and logistics services across inbound, outbound, and reverse flows. With nationwide carrier partnerships, omnichannel expertise, and industry-leading Section 321 capabilities, we help retail brands move goods efficiently, control costs, and stay responsive to customer demand across Canada and North America. **Content:** # Transportation & Logistics NLS offers a wide range of transportation services for inbound, outbound, and reverse logistics. As an industry leader in Section 321, we deliver expertise you can trust. ![omnichannel logistics](https://nls.ca/wp-content/uploads/2024/01/AdobeStock_599781496-768x430.jpeg "AdobeStock_599781496 - National Logistics Services - National Logistics Services") ## Inbound logistics Inbound logistics is all about ensuring your business has the right resources at the right time. At NLS, we specialize in managing the flow of goods, materials, and information into your operations. From sourcing and purchasing to transportation and storage, our comprehensive approach ensures your supply chain runs smoothly. With a robust network of national transportation partners, we offer seamless, reliable solutions that meet the unique demands of the retail industry, helping you stay efficient and responsive to market needs. ![nls parcel](https://nls.ca/wp-content/uploads/2024/04/AdobeStock_85150347-1024x683.jpeg "happy african young woman with parcel box at home - National Logistics Services - National Logistics Services") ## Outbound logistics Outbound logistics is key to getting your finished products into the hands of your customers efficiently and on time. At NLS, we handle every aspect of the process, from warehousing and packaging to order fulfillment and distribution. Our extensive nationwide network ensures that your products reach key retail destinations, including every major mall across Canada. With advanced logistics strategies and a flexible, asset-light operating model, we optimize delivery routes, reduce costs, and enhance customer satisfaction, making us Canada’s leader in retail logistics. ![Retail Delivery NLS](https://nls.ca/wp-content/uploads/2024/02/Retail-Delivery-NLS-1024x683.jpg "Retail Delivery NLS - National Logistics Services - National Logistics Services") ## Reverse logistics Reverse logistics is all about managing the flow of returned goods from customers back to your business, and NLS makes this process seamless. We handle everything from returns management to recycling and refurbishing, ensuring that returned products are processed with the same care and efficiency as outbound shipments. With our robust tracking systems, we ensure compliance with store, customer, and regulatory guidelines, minimizing waste and recovering value from returned products. [NLS’s reverse logistics services](/services/reverse-logistics-recalls/) not only enhance customer satisfaction but also support your sustainability efforts, making us a trusted partner in managing returns effectively. ## [Section 321 Fulfillment: Save Up to 20% in Duty & Tariff Costs](https://nls.ca/section-321/) ## Questions? ### Frequently Asked Questions Learn more about NLS’ Transportation Services and how our team of logistics experts can help elevate your brand. What is Full Truck Load? Full truckload, or FTL, is a shipping mode where a shipment is carried by 1 dedicated truck. What Is Less Than Truckload? Less-than-truckload, or less-than-load (LTL), is a shipping mode for freight with small loads or quantities. Less-than-truckload helps minize the cost of individual shipments. What Is Full Container Load? Full Container Load, or FCL, is when shipment or cargo requires the full space of a shipping container. What Is Less Than Container Load? Less Than Container Load, or LCL, is when container loads are filled with products from multiple different orders. This is a more economic shipping solution for smaller retailers. What Other Services Does NLS Offer? NLS offers a wide range of logistics services including: - Distribution and Replenishment - Crossdock & Pool Point - E-Commerce - Reverse Logistics/Recalls - Drayage How Do I Get Started? Starting the process is easy. [Talk to an expert](https://nls.ca/quote/) by filling out our contact form and a member of our team will get in touch to further explore your logistics needs and find the best solution for you and your business. ## Talk To An Expert and Get Started Today To explore how NLS can empower your business with the exact delivery times and costs as a fulfillment provider, while saving you up to 20% on duty and tariff costs, request a consultation with our experts today and unlock the full potential of your cross-border operations. Please enable JavaScript in your browser to complete this form. Name \* Position \* Industry \* Email \* Company \* Phone \* Message \* Talk to an Expert![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Ian Sinclair](https://nls.ca/ian-sinclair/) **Published:** October 20, 2022 **Author:** nls2024dev **Content:** ![Ian Sinclair](https://nls.ca/wp-content/uploads/2022/11/NLS-02.png "Ian Sinclair - National Logistics Services - National Logistics Services") ## Vice President, Sales & Marketing # Ian Sinclair Ian Sinclair is the Vice President of Sales & Marketing at National Logistics Services (NLS). Ian has played a pivotal role in the company’s growth and strategic direction in the logistics sector. He is a results-driven business development professional with extensive experience in global supply chain and logistics management. Ian’s expertise spans a wide range of logistics and supply chain disciplines, including e-commerce, transportation management, returns management, multi-channel solutions, distribution, transload and crossdock, business intelligence, retail and wholesale fulfillment, service level execution, and high-velocity store replenishment. [ Linkedin ](https://www.linkedin.com/in/iansinclair/) --- ### [Thank you](https://nls.ca/thank-you/) **Published:** March 19, 2025 **Author:** Amanda **Content:** # Thank you! Your request has been received and an NLS Team Member has been notified. We will be in touch shortly. [ Go to the homepage ](/) --- ### [app privacy policy](https://nls.ca/app-privacy-policy/) **Published:** March 20, 2025 **Author:** Amanda **Content:** # MyNLS Mobile App Privacy Policy This Privacy Policy explains how NLS collects, uses, and discloses information through the MyNLS Mobile App (“App”). 1. **Information We Do Not Collect** This App **does not collect any personal data** from you. This includes, but is not limited to: - **Personal Identifiers:** Such as your name, email address, phone number, social security number, or any other information that can uniquely identify you. - **Location Data:** This App does not track your location in any way. - **Usage Data:** This App does not collect information about how you use the App, such as the features you access or the time spent within the App. - **Device Information:** This App does not collect information about your device, such as your device type, operating system, or device identifiers. 2. **Data Presented to the User** The App may present **read-only data** to you. This data is typically: - **Internal Company Information:** Such as company policies, employee directories, or other internal documents. - **Aggregated and Anonymized Data:** Data that has been processed to remove any personal identifiers and is presented in a way that does not reveal any information about individual users. 3. **Data Security** NLS takes reasonable steps to protect the security of the data presented within the App. However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure. --- ### [Sustainability](https://nls.ca/sustainability/) **Published:** July 23, 2025 **Author:** NLS Logistics Team **Content:** # Sustainability at NLS ## A Shared Responsibility. A Smarter Future. At NLS, sustainability is our commitment, not just an initiative. Together with our partners, we’re building logistics solutions that are efficient, ethical, and future-ready. [ Read Our 2025 ESG Commitments ](https://nls.ca/wp-content/uploads/2025/07/ESGs-2025-Commitments.pdf) ![kid nls](https://nls.ca/wp-content/uploads/2025/07/NLS_imgs-02.png "NLS_imgs-02png - National Logistics Services - National Logistics Services") ## Our Vision for Sustainable Logistics We are dedicated to advancing sustainable logistics solutions in partnership with our clients. Our ESG efforts reflect a shared goal: to promote economic, environmental, and social development for current and future generations. As Canada’s leading lifestyle logistics provider, we understand the responsibility we carry. Logistics can be a force for good, and that belief drives our approach to everything from how we manage warehouses to how we support our people. Our ESG Committee ensures this vision is carried forward with transparency, collaboration, and measurable results. ![map](https://nls.ca/wp-content/uploads/2025/07/Untitled-design-7.png "Untitled-design-7png - National Logistics Services - National Logistics Services") ![3pl logistics](https://nls.ca/wp-content/uploads/2025/07/OPTION-2B-PERSPECTIVE-1-2.png "OPTION-2B-PERSPECTIVE-1-2png - National Logistics Services - National Logistics Services") ## Environmental Stewardship ## Building Greener Operations for a Healthier Planet We are reducing our footprint through practical, scalable changes across our operations. Our approach focuses on improving how we manage resources, energy, and waste, all while helping clients meet their sustainability goals through smart logistics solutions. Reduce, Reuse, Recycle From facility-wide recycling programs to expanding renewable energy use, we take active steps to reduce waste and divert materials from landfills. Sustainable Warehousing Our warehousing options, traditional, automated, and hybrid, help clients optimize efficiency while reducing energy consumption. Client Collaboration We support our partners' own green initiatives by sharing best practices and developing shared sustainability goals. Facility Innovations Future NLS facilities will support renewable energy, feature MHE battery chargers that consume 30% less electricity, and expand EV parking and community gardens. Charitable Impact Through client partnerships and programs like Soles4Souls, we aim to double our donation impact and reduce waste-to-landfill. Employee Environmental Awareness Campaign NLS will launch the first Employee Environmental Awareness Campaign to foster a workplace-wide culture of environmental responsibility. ## Social Responsibility ## Empowering People, Supporting Communities Our strength comes from our people. We believe that a thriving workforce and connected communities are essential to our long-term success. That’s why we invest in meaningful programs that support personal growth, foster inclusivity, and give back to those around us. Learning & Development Through the NLS Learning Institute, we offer year-round training tailored to employee roles and growth paths. In 2025, we aim for a 60% internal promotion rate. DE&I Leadership Our employee-led council and DE&I Champions promote inclusivity, while all managers complete annual Inclusive Leadership Training in partnership with CCDI. Women’s ERG Our goal is 50% women in leadership roles. We support this through mentorship programs, networking events, and wellness workshops. Supporting Newcomers NLS offers immigration resources and pathways to permanent residency for new Canadians. Next-Gen Growth The upcoming STEM/Supply Chain Scholarship Program will support employees' children in high-demand fields. Community Engagement With a target of 1,000 volunteer hours in 2025, our team will continue giving back through partnerships with Big Brothers Big Sisters, MS Canada, and Soles4Souls. ![canadian 3pl ecommerce](https://nls.ca/wp-content/uploads/2025/07/NLS_imgs-01.png "NLS_imgs-01png - National Logistics Services - National Logistics Services") ![canadian 3pl ecommerce](https://nls.ca/wp-content/uploads/2025/07/NLS-Canada-1.jpg "NLS-Canada-1jpg - National Logistics Services - National Logistics Services") ## Governance and Accountability ## Integrity That Builds Trust Strong governance is the foundation for sustainable growth. At NLS, we operate with integrity, uphold ethical standards, and protect data and people through comprehensive systems and oversight. Our governance practices are continuously reviewed to stay aligned with evolving laws and expectations. Health & Safety Our three-tier approach focuses on physical, mental, and workplace wellness. We have a vision of zero injuries with a goal of reducing our injury rates by 10% in 2025. Policy Oversight All employees complete annual Code of Conduct training and acknowledge new policies to maintain ethical standards. Cybersecurity & Data Governance With evolving regulations, our infrastructure is continuously updated to safeguard client and partner data. Continuous Evaluation The ESG Committee sets annual materiality targets aligned with the UN Sustainable Development Goals. Our Executive Team reviews progress quarterly and annually. ## Supporting Our Clients' Sustainability Goals Our clients trust us to help meet their own ESG objectives. Whether through supply chain automation, emissions reductions, or custom ESG reporting, we partner closely to ensure our solutions support your values. We understand that every client has unique sustainability goals. That’s why our teams work closely with yours to develop custom logistics strategies that drive measurable impact while aligning with your corporate values and ESG standards. ## United 4 a Greater Purpose At Soles4Souls Canada, we’re inspired by the incredible progress our community continues to make in driving social, economic, and environmental change across the globe. ![3pl logistics](https://nls.ca/wp-content/uploads/2025/07/Soleslogo.jpg "Soleslogojpg - National Logistics Services - National Logistics Services") ## In 2024, NLS: 836 Donated pairs of shoes, providing comfort, dignity, and opportunity to people in need around the world. 1820 Donated pieces of apparel, socks, accessories, and undergarments, further supporting individuals and families in accessing a better life. 1054 Kilos diverted from entering landfills, reducing waste and extending the life of product. ## Let’s Lead the Future - Together We believe that sustainable logistics is about more than compliance. It’s about progress. Through innovation, education, and a people-first mindset, we’re helping shape a better supply chain, and a better world. Now more than ever, sustainability requires bold action and cross-industry collaboration. Let’s build a future where purpose and performance move hand in hand. [ Talk to an Expert ](/quote/) --- ### [Leadership](https://nls.ca/leadership/) **Published:** March 8, 2023 **Author:** nls2024dev **Content:** # Meet Our Executive Leadership Team [ ![Mark Dienesch](https://nls.ca/wp-content/uploads/2024/02/1699908034354.jpg "Mark Dienesch - National Logistics Services - National Logistics Services") ](https://nls.ca/mark-dienesch/) ## President ## Mark Dienesch From start-ups to multinational blue-chip companies, Mark continues to leave an enduring mark on businesses he has touched by combining his unique vision and breadth of experience with an extraordinary track record of delivering results. His people-first philosophy has empowered Mark’s teams to solve problems quickly and deliver returns right away. He thrives on change in challenging situations. [ READ MORE ABOUT MARK ](/mark-dienesch/) ![GPTW](https://nls.ca/wp-content/uploads/2026/03/NLScertification_badge_september_2025.svg "NLScertification_badge_september_2025 - National Logistics Services - National Logistics Services") ## National Logistics Services Leadership National Logistics Services (NLS) evolved from initial roots in 1967 and was originally part of the Dylex Group. In 2018, NLS was acquired by Fulcrum Capital Partners (“Fulcrum”), a private equity firm with an established presence in the Canadian middle market. ![NLS](https://nls.ca/wp-content/uploads/2021/08/cropped-NLS-icon.png) Ian Sinclair EVP, Commercial Solutions [](https://www.linkedin.com/in/iansinclair/) ![NLS](https://nls.ca/wp-content/uploads/2021/08/cropped-NLS-icon.png) Kirk Short EVP Supply Chain [](https://www.linkedin.com/in/kirkshort/) ![NLS](https://nls.ca/wp-content/uploads/2021/08/cropped-NLS-icon.png) Lindsey Billing EVP Technology [](https://www.linkedin.com/in/lindseybilling/) ![NLS](https://nls.ca/wp-content/uploads/2021/08/cropped-NLS-icon.png) Michelle Olbrich VP, Client Solutions [](https://www.linkedin.com/in/michelle-olbrich-37ab3b43/) ![NLS](https://nls.ca/wp-content/uploads/2021/08/cropped-NLS-icon.png) Nick Gaganiaras VP, Supply Chain Solutions & Engineering [](https://www.linkedin.com/in/michelle-olbrich-37ab3b43/) [](https://www.linkedin.com/in/nickgaganiaras/) ![NLS](https://nls.ca/wp-content/uploads/2021/08/cropped-NLS-icon.png) Val Ramroop VP, Operations [](https://www.linkedin.com/in/val-ramroop-72873b40/) ![NLS](https://nls.ca/wp-content/uploads/2021/08/cropped-NLS-icon.png) Nicholas Lee Director, Finance [](https://www.linkedin.com/in/nicholas-lee-cpa-cga-cpa-usa-fcca-uk-94518211/) ## NLS Logistics ## Quality That Matters The NLS Executive Team has over 188 years of industry experience leading work class organizations through growth and development. NLS is Canada’s leading retail logistics provider for global lifestyle brands, including Apparel, Footwear, Accessories, and Sporting Goods. With more than 50 years of retail expertise, NLS specializes in delivering unique, consistent omnichannel brand experiences that enhance the lives of consumers and allow them to express—and be—who they are. NLS’s well-established Canadian retail relationships, transportation partnerships, and infrastructure, consisting of 9 strategically located DCs with tier 1 systems, provide its internationally recognized clients with a significant advantage for reaching and serving consumers in Canada and beyond through wholesale, brick-and-mortar, and e-commerce channels. We leverage our expertise and systems to design and implement custom supply chain solutions providing the most disciplined yet flexible solutions for each client. --- ### [Diversity, Equity, and Inclusion at NLS](https://nls.ca/diversity-equity-inclusion/) **Published:** October 18, 2023 **Author:** nls2024dev **Content:** # NLS Culture [ CULTURE ](#culture) [ DEI ](#DEI) [ ESG ](#ESG) [ CAREERS ](#careers) ## Our Future is about Growth and Opportunity. Our people are the driving force behind our culture, and we embrace our P.I.E.C.E values every day. At NLS, you can contribute new ideas and are empowered to do so. Joining Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, sports, and recreation can provide opportunities you may have never considered. With our continued expansion into new markets and supply chain capabilities, our future is one of growth and opportunity. ## WE'RE PROUD OF WHAT WE DO ## A Great Place to Work Great Place To Work® Certification acknowledges organizations that excel in fostering exceptional employee experience and cultivating an impressive workplace culture. The certification process involves two key steps: conducting surveys among employees and completing a brief questionnaire addressing the organization’s work culture. The survey results solely rely on the feedback provided by employees, offering potential job seekers insights into the company’s commendable culture. Attaining certification not only grants employers a recruiting edge but also affords them a globally recognized and research-backed confirmation of providing an outstanding employee experience. [ ![GPTW](https://nls.ca/wp-content/uploads/2026/03/NLScertification_badge_september_2025.svg "NLScertification_badge_september_2025 - National Logistics Services - National Logistics Services") ](https://www.greatplacetowork.com/) [ ![GPTW 2026](https://nls.ca/wp-content/uploads/2026/03/Untitled-design-2.png "GPTW - National Logistics Services - National Logistics Services") ](https://www.greatplacetowork.ca/en/best-workplaces-in-transportation-logistics-2024) ## Best Workplace in Canada for Transportation and Logistics - NLS is proud that our organization has been named on Best Workplaces in Transportation and Logistics list for both 2024 and 2025 - NLS received this honour after a thorough and independent analysis conducted by Great Place to Work®. - The list is based on direct feedback from employees of the hundreds of organizations that were surveyed by Great Place to Work®. To be eligible for this list, organizations must be Great Place to Work- Certified™ and have exceptionally high scores from employees on the Trust Index survey. ## A place where you can make a difference. At NLS, you can contribute new ideas and are empowered to do so. Employee feedback and communication are at the heart of NLS. Recognizing our employees’ insights is crucial to enhancing, fortifying and building our employee programs so that we create a truly rewarding and enriching employee experience. At NLS, we are committed to creating an environment where our employees feel heard, valued, and empowered. We are proud to be a company that not only listens but takes concrete actions based on the feedback we receive. Together, we are shaping a workplace that thrives on innovation, collaboration, and a shared sense of purpose. [ ![GPTW](https://nls.ca/wp-content/uploads/2026/03/NLScertification_badge_september_2025.svg "NLScertification_badge_september_2025 - National Logistics Services - National Logistics Services") ](https://www.greatplacetowork.com/) ![diversity](https://nls.ca/wp-content/uploads/2025/01/Untitled-design-33-1024x701.jpg "Untitled design (33) - National Logistics Services - National Logistics Services") ![NLS - helping the community](https://nls.ca/wp-content/uploads/2024/11/pexels-photo-6995106-1024x683.webp "NLS - helping the community - National Logistics Services - National Logistics Services") ## Giving back to the community. At NLS, we have a large focus on giving back to the community. NLS has established partnerships with multiple charitable organizations, supporting many important causes within the Greater Toronto Area. By participating in these initiatives focused on giving back to the community, our employees have the ability to support those in need and make a positive difference. ## Your Experience is our Focus At NLS we value each other, and take the time to celebrate one another and have some fun! We believe in employee growth through our customized approach and development programs— we’re always looking for inspiring leaders to join our team. Our teammates have the opportunity to help shape our future, people, and programs. We understand the importance of workplace safety and we celebrate the importance that diversity, equity and inclusion play in the employee experience. ![Your Experience is our Focus](https://nls.ca/wp-content/uploads/2025/01/NLS-photo-for-DEI-page--1024x685.jpg "Your Experience is our Focus - National Logistics Services - National Logistics Services") ## Delivering PIECE of Mind: Our Values Performance We are expected to perform everyday for our customers, our company and ourselves. We are measured accordingly ensuring we are efficient, effective and profitable on an ongoing basis. Integrity We are open and honest with our customers, our suppliers and each other, resulting in long term mutually beneficial relationships. Employees We support and promote a culture that provides recognition and reward for adhering to our values. We are given the opportunity to attack new challenges resulting in personal growth and long term development. Customers We understand that we are a vital link in helping our customers achieve their corporate goals. This ultimately ensures our success and achieves life-long customers. Empowerment We are all expected and empowered to challenge our processes and practices, continually striving to strengthen our organization. [ ](https://nls.ca/wp-content/uploads/2024/11/Womens-ERG.png) [ ](https://nls.ca/wp-content/uploads/2024/11/Pride-Be-Kind.jpg) [ ](https://nls.ca/wp-content/uploads/2024/11/NLS-team.jpg) [ ](https://nls.ca/wp-content/uploads/2024/11/NLS-PIECE.png) [ ](https://nls.ca/wp-content/uploads/2024/11/multi-colors.png) [ ](https://nls.ca/wp-content/uploads/2024/11/Happy-Diwali.jpg) [ ](https://nls.ca/wp-content/uploads/2024/11/Every-Child-Matters.jpg) [ ](https://nls.ca/wp-content/uploads/2024/11/Every-Child-Matters-2.jpg) ## A Diverse Workforce is an Unstoppable Workforce - The NLS DE&I Council is on a mission to continue progressing our diversity initiatives by advocating and celebrating our uniqueness, belonging, and inclusion platforms. - The Council builds programs that provides all employees with the opportunity to learn, participate in DE&I activities such as: - Education Resources(Major celebrations and World Events) - Annual Diversity Leadership Training - NLS Women’s Employee Resource Group - Meaningful Conversation Series with Leaders - Commemorate and employee activities of annual events. - NLS is an Employer Partner of Canadian Centre for Diversity and Inclusion (CCDI) trusted diversity, inclusion, human rights and equity resource for over 700 organizations and the most recognized national charity for DE&I in Canada. - These activities are done while working towards inclusion, social justice, and fairness. [ JOIN THE NLS TEAM ](/careers/) [ ![DEI](https://nls.ca/wp-content/uploads/2024/11/DEI.jpg "DEI - National Logistics Services - National Logistics Services") ](https://nls.ca/wp-content/uploads/2024/11/DEI.jpg) ## What Diversity, Equity, & Inclusion Means at NLS 1 #### Diversity It signifies the acknowledgment of individual uniqueness, embracing distinctions spanning race, gender, age, background, and more. Diversity is not merely the celebration of our disparities; it’s a testament to our collective strength. 2 #### Equity Equity revolves around the assurance of equal opportunities, the removal of systemic impediments, and the establishment of impartial treatment for all, regardless of their origins or circumstances. It’s about ensuring a level playing field for every member. 3 #### Inclusion Inclusion entails the deliberate and active embrace of diversity. It involves the creation of an environment where every individual feels valued, respected, and heard. It signifies the guarantee that every voice has a place at the table. ![DEI](https://nls.ca/wp-content/uploads/2023/10/DEI-1024x816.jpeg "DEI - National Logistics Services - National Logistics Services") [ ![GPTW](https://nls.ca/wp-content/uploads/2026/03/NLScertification_badge_september_2025.svg "NLScertification_badge_september_2025 - National Logistics Services - National Logistics Services") ](https://www.greatplacetowork.com/) ## Great Place To Work Certification™: A Milestone in Our Journey NLS has attained the Great Place To Work Certification™, a momentous milestone in our dedication to cultivating an inclusive and exceptional workplace. This certification extends beyond mere recognition; it embodies our unwavering commitment to fostering an environment where every employee experiences value and empowerment. The Great Place To Work Certification™ aligns with our DE&I mission. It serves as a testament to our dedication to constructing a workplace that champions diversity, equity, and inclusion. This certification embodies our commitment to providing equal opportunities and celebrating the unique contributions of each individual. ![NLS team](https://nls.ca/wp-content/uploads/2024/11/newphoto.png "newphoto - National Logistics Services - National Logistics Services") ## Always Evolving our Commitment to Diversity, Equity & Inclusion At [NLS](/discover-who-we-are/), we acknowledge that cultivating diversity, equity, and inclusion (DE&I) is an enduring commitment. In 2024, we are poised to take our DE&I initiatives to new horizons, extending their influence across every facet of our organization. Our dedication to DE&I extends beyond any singular department or dimension of our business; it is seamlessly woven into the very fabric of our corporate identity. From the domains of recruitment and onboarding to professional growth and leadership, DE&I remains a prominent focal point for NLS. Stay tuned for updates on our DE&I initiatives, and become a part of the transformative journey that NLS is embarking on. Together, we can shape a workplace that isn’t merely diverse and inclusive but genuinely extraordinary. ## Our ESG Journey Cross Functional Team Embark on ESG Journey Conduct Materiality Assessment Select SDGs important to the company and stakeholders Formulate strategy based on selected SDGs Establish ESG Committee and 2025’s ESG Commitments Implement and monitor progress ## Social Responsibility At NLS, we believe we should be stewards of the environment. That’s why we began to retrofit our facilities with strict recycling programs back in 2000. Since then, we’ve saved 12,000 trees per year through the Metro Waste Paper Recovery Program. Additionally, NLS has completed a full facility lighting retrofit to reduce our energy consumption. The result: we’ve decreased our lighting energy by more than 70%. We continue to look for ways to be more environmentally responsible. ![social responsibility](https://nls.ca/wp-content/uploads/2021/09/tree-icon-small.png "social responsibility - National Logistics Services - National Logistics Services") ## Our Sustainability Journey National Logistics Services (NLS) is committed to advancing sustainable logistics solutions, with the overarching objective of promoting the well-being of individuals by fostering positive global economic, environmental, and social development initiatives for both current and future generations. As Canada’s leading lifestyle logistics provider, we understand the pivotal role our industry plays in incorporating environmentally responsible practices and standards. An important step in our sustainability journey, was establishing our Environmental, Social and Governance (ESG) Committee. The ultimate goal of the ESG Committee is to annually revisit the results of our materiality assessment to ensure our targets and actions are aligned with NLS meeting the UN Global Compact and UN Sustainable Development Goals. Historically, we have been focused on the community and environment – a core value ingrained in our identity. As we provide unique experiences to your customers, we are focusing on environmental, social and corporate governance topics. Environment Due to our need to care and protect the planet, we are embracing renewable energy, supporting our partners and customers with going green, implementing automated packaging solutions and expanding our recycling strategies. Social Recognizing the importance of our charitable efforts, we are extremely proud to continue and expand on our community programs. Whether it is our seasonal donations drive or our monthly volunteer opportunities, we are partnering with local and international charitable organizations to make a positive difference in our community and the world. We are committed to expanding the knowledge and developing the key skills of our employees. The NLS Learning Institute is the organization’s platform with tailored courses for employees. We provide a variety of courses through our partnerships with top educational institutions, the platform’s self-directed learning feature, and quarterly instructor-led training programs. NLS is thrilled to celebrate Diversity, Equity and Inclusion (DE&I) across the organization. The employee-initiated program is endorsed by an Executive Sponsor and allows each of NLS’ locations to be represented by a DE&I Champion. Governance NLS provides a safe and healthy working environment in compliance with applicable laws. Our leadership team believes that transparency and finding every opportunity to share and create our one-team approach regardless of role or location. Our employees are encouraged and empowered to challenge our processes and practices with the intent of continually striving to strengthen our organization. We are committed to acting ethically, with integrity, and in compliance with the law by annually reviewing and updating our policies and procedures. The ESG Committee is setting ambitious goals and are committed to being transparent about our sustainability performance. ## Join Us in Advancing Our Six Core Sustainability Goals for a Better Future ![Sustainability - Quality Education](https://nls.ca/wp-content/uploads/2025/01/NLS_sustainability-01.jpg "Sustainability - Quality Education - National Logistics Services - National Logistics Services") ![NLS - Sustainability - Gender Equality](https://nls.ca/wp-content/uploads/2025/01/NLS_sustainability-02.jpg "NLS -sustainability-gender equality - National Logistics Services - National Logistics Services") ![NLS Sustainability-Recent Work and Economic Growth](https://nls.ca/wp-content/uploads/2025/01/NLS_sustainability-04.jpg "NLS_sustainability-recent work and economic growth - National Logistics Services - National Logistics Services") ![NLS Sustainability -Reduced Inequalities](https://nls.ca/wp-content/uploads/2025/01/NLS_sustainability-03.jpg "NLS Sustainability -Reduced Inequalities - National Logistics Services - National Logistics Services") ![NLS Sustainability -Climate Action](https://nls.ca/wp-content/uploads/2025/01/NLS_sustainability-05.jpg "NLS Sustainability -Climate Action - National Logistics Services - National Logistics Services") ![NLS Sustainability-Peace, Justice and Strong Institutions](https://nls.ca/wp-content/uploads/2025/01/NLS_sustainability-06.jpg "NLS Sustainability-Peace, Justice and Strong Institutions - National Logistics Services - National Logistics Services") ## NLS Careers ## Why you should work with NLS Join us at NLS and be part of an industry-leading logistics company where your career can grow alongside our vision for the future. - **Growth Opportunities:** With our ongoing expansion into new markets and enhanced supply chain capabilities, we provide a platform for career advancement in a thriving logistics industry. - **Diverse Roles:** Explore opportunities across supply chain leadership, distribution center operations, transportation support, customer service, and more. - **Employee Development:** We prioritize employee growth through customized training programs and leadership development initiatives. - **Progressive and Innovative Culture:** At NLS, you’ll be encouraged to challenge processes and innovate to strengthen our organization. ## Current Careers Available [ ![GPTW](https://nls.ca/wp-content/uploads/2026/03/NLScertification_badge_september_2025.svg "NLScertification_badge_september_2025 - National Logistics Services - National Logistics Services") ](https://www.greatplacetowork.com/) [ ![GPTW 2026](https://nls.ca/wp-content/uploads/2026/03/Untitled-design-2.png "GPTW - National Logistics Services - National Logistics Services") ](https://www.greatplacetowork.ca/en/best-workplaces-in-transportation-logistics-2024) --- ### [Crossdock & Pool Point](https://nls.ca/services/crossdock-pool-point/) **Published:** June 19, 2023 **Author:** nls2024dev **Excerpt:** NLS Crossdock and Pool Point services help retailers move products into stores faster and more cost-effectively. Operating across Eastern and Western Canada, we provide a strategic distribution network that reduces handling time, optimizes transportation, and keeps inventory flowing efficiently. **Content:** # Crossdock/ Pool Point ## Accelerate Your Supply Chain NLS’ Crossdock and Pool Point services are designed to help businesses get their products into stores faster and more cost-effectively. With a focus on maximizing speed and efficiency, NLS operates in both Eastern and Western Canada, providing a complete and strategic infrastructure to support these services. ## Streamlined Operations For Efficient and Effective Logsitics ![NLS logistics truck](https://nls.ca/wp-content/uploads/2023/09/NLS_ICONS_distribution_200x200_333-1.png "NLS_ICONS_distribution_200x200_333 - National Logistics Services - National Logistics Services")### Flexible Solutions ![Cost-Effectiveness and Optimization](https://nls.ca/wp-content/uploads/2023/07/Costs-Efficiency-1.png "Cost-Effectiveness and Optimization - National Logistics Services - National Logistics Services")### Costs & Efficiency ![Our Expertise](https://nls.ca/wp-content/uploads/2023/07/Our-Expertise-2.png "Our Expertise - National Logistics Services - National Logistics Services")### Our Expertise ![Speed and Efficiency](https://nls.ca/wp-content/uploads/2023/07/Product-Distribution-2.png "Speed and Efficiency - National Logistics Services - National Logistics Services")### Product Distribution ![Flexible Solutions](https://nls.ca/wp-content/uploads/2023/07/Flexible-Solutions-2.png "Flexible Solutions 2 - National Logistics Services - National Logistics Services")### Quality Control ![scheduling](https://nls.ca/wp-content/uploads/2023/07/Scheduling-2.png "Scheduling 2 - National Logistics Services - National Logistics Services")### Scheduling ![NLS Canada Distribution North America Distribution](https://nls.ca/wp-content/uploads/2022/11/Image_102.png "NLS Canada Distribution North America Distribution - National Logistics Services - National Logistics Services") ## Outsourcing Options Businesses may have varying needs and capabilities when it comes to their distribution centers. As a result, we offer partial outsourcing options that complement existing customer distribution center capabilities. This flexibility allows businesses to leverage NLS’ expertise and resources to enhance their operations effectively. Join the ranks of businesses that have revolutionized their supply chain with NLS Crossdock and Pool Point services. Experience faster, more cost-effective distribution and gain a competitive logistics advantage in the market. ## A Full Suite of Omnichannel Capabilities Retail Wholesale E-Commerce Returns Management Transportation Management Inbound Management Outbound Transportation Reverse Logistics Tier 1 Integrations Client Reporting Business Intelligence ## Questions? ### Frequently Asked Questions Learn more about NLS’ Transportation Services and how our team of logistics experts can help elevate your brand. What Is Crossdocking? The utilization of a cross-docking strategy aims to reduce warehousing tasks and labor. This is done by promptly transferring cargo from one transportation mode to another directly at the docking facility. This approach generates cost savings and guarantees expedited order fulfillment. How Does Crossdock Work With NLS? To start, truckloads carrying various products arrive at the entrance docks of the warehouse. Upon arrival, the goods are promptly unloaded from the incoming trucks and sorted based on their destinations or final delivery points. Next, trucks that are specifically designated for the cross-docking operation are stationed at the facility, ready to receive the sorted goods. Once the goods are sorted and prepared for transport, they are loaded onto the waiting trucks. After the cross-docking process is completed, the newly loaded trucks embark on their respective journeys to deliver the goods directly to the customers. What Other Logistics Services Does NLS Offer? NLS offers a wide range of logistics services including: - Distribution and Replenishment - Transportation - E-Commerce - Reverse Logistics/Recalls - Drayage How Do I Get Started? Starting the process is easy. [Talk to an expert](https://nls.ca/quote/) by filling out our contact form and a member of our team will get in touch to further explore your logistics needs and find the best solution for you and your business. ## Talk To An Expert and Get Started Today To explore how NLS can empower your business with the exact delivery times and costs as a fulfillment provider, while saving you up to 20% on duty and tariff costs, request a consultation with our experts today and unlock the full potential of your cross-border operations. Please enable JavaScript in your browser to complete this form. Name \* Position \* Industry \* Email \* Company \* Phone \* Message \* Talk to an Expert![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [E-Commerce](https://nls.ca/services/e-commerce/) **Published:** June 20, 2023 **Author:** nls2024dev **Excerpt:** NLS delivers e-commerce fulfillment that goes beyond pick-pack-ship. From product personalization and complex kitting to inventory management, returns, and Section 321 compliance, we provide integrated solutions that streamline operations, reduce processing time, and support scalable online growth. **Content:** # E-Commerce Fullfilment Go beyond just pick-pack-ship. We offer product personalization, complex kitting, inventory management, logistics, and traditional pick-pack-ship services. Does your product need to be personalized before shipment? Cut down order processing time with bespoke services under one roof. ## Elevate Your E-Commerce Experience We’re driving the evolution of digital commerce with a keen eye on the future. With a focus on innovation and customer-centricity, we’re redefining the standards for e-commerce excellence. Our range of e-commerce services is meticulously crafted to tackle the diverse challenges of your business. From streamlining order management to optimizing fulfillment processes, we offer a robust framework that ensures every facet of your online business operates smoothly and effectively. By prioritizing the integration of cutting-edge technologies and industry best practices, we empower your business to enhance customer satisfaction, drive sustainable growth, and thrive in today’s competitive digital landscape. ## Service Capabilities We have curated a suite of services designed to exceed your customer’s expectations, ensuring a seamless shopping experience and safeguarding against lost sales. Our service capabilities include: 1 #### Order Management and Prioritization We ensure efficient processing and delivery by prioritizing orders based on the selected shipping service. 2 #### Inventory Management Our streamlined systems keep track of your stock levels, ensuring optimal inventory control. 3 #### Returns Processing From quality inspections to timely receipt confirmation, our returns processing services are designed to ensure customer satisfaction and efficient handling of returns. 4 #### De Minimis Section 321 We offer compliance solutions for e-commerce orders under $800.00 USD, facilitating seamless delivery to the US market. ![Service Capabilities - E-commerce](https://nls.ca/wp-content/uploads/2023/03/NLS-Ads-1200x1200-05.png "Service Capabilities - E-commerce - National Logistics Services - National Logistics Services") ![](https://nls.ca/wp-content/uploads/2023/07/Our-Expertise-1.png "Our Expertise 1 - National Logistics Services - National Logistics Services")### Customized Order Packing ![NLS Transportation Icon](https://nls.ca/wp-content/uploads/2023/07/nls-distribution.png "nls-distribution - National Logistics Services - National Logistics Services")### Efficient Last Mile Shipping and Returns Processing ![Speed and Efficiency](https://nls.ca/wp-content/uploads/2023/07/Product-Distribution-2.png "Speed and Efficiency - National Logistics Services - National Logistics Services")### Seamless Integration and Smart Post Delivery ![processing of parcel](https://nls.ca/wp-content/uploads/2017/02/iStock_000004624516_Large-ToteRF.png "iStock_000004624516_Large-ToteRF - National Logistics Services - National Logistics Services") ## De Minimis Section 321 We offer a solution called [De Minimis Section 321](https://nls.ca/section-321/) for e-commerce orders fulfilled from inventory held in Canada and shipped to US online customers. This innovative service unlocks the advantages of multi-channel/multi-country inventory management. Seamlessly addressing the demands of online sales, we offer a refined approach to cross-border transactions, ensuring efficient and compliant delivery to our US market. Our integration solutions facilitate intelligent selection and segregation of orders falling within the De Minimus $800.00 USD limit, ensuring compliance and streamlined processing. By leveraging NLS’ e-commerce services, you can adeptly adapt to evolving customer expectations, fostering a seamless and delightful online shopping experience that nurtures customer satisfaction and loyalty. ## A Full Suite of Omnichannel Capabilities Retail Wholesale E-Commerce Returns Management Transportation Management Inbound Management Outbound Transportation Reverse Logistics Tier 1 Integrations Client Reporting Business Intelligence ## Questions? ### Frequently Asked Questions Learn more about NLS’ Transportation Services and how our team of logistics experts can help elevate your brand. What is Section 321? [Section 321](https://nls.ca/section-321/) is a valuable exemption in the Canada-U.S.-Mexico Agreement that allows small shipments to enter the U.S. duty-free. For direct-to-consumer (DTC) eCommerce retailers, leveraging this exemption presents an excellent opportunity to reduce your cost per unit by waiving or refunding import duties on items shipped from Canada to U.S. recipients, all while ensuring a seamless customer experience. How Does NLS Monitor Inventory? Maintaining sufficient stock levels is crucial in e-commerce. NLS monitors inventory levels closely, enabling businesses to meet customer demand without risking lost sales. With our inventory management expertise, you can ensure a positive customer experience by avoiding stockouts and providing reliable availability of products. What Other Services Does NLS Offer? NLS offers a wide range of logistics services including: - Crossdock/Pool Point - Transportation - Distribution & Replenishment - Reverse Logistics/Recalls - Drayage How Do I Get Started? Starting the process is easy. [Talk to an expert](https://nls.ca/quote/) by filling out our contact form and a member of our team will get in touch to further explore your logistics needs and find the best solution for you and your business. ## Talk To An Expert and Get Started Today To explore how NLS can empower your business with the exact delivery times and costs as a fulfillment provider, while saving you up to 20% on duty and tariff costs, request a consultation with our experts today and unlock the full potential of your cross-border operations. Please enable JavaScript in your browser to complete this form. Name \* Position \* Industry \* Email \* Company \* Phone \* Message \* Talk to an Expert![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [NLS Logistics Team Bio](https://nls.ca/nls-logistics-team-bio/) **Published:** March 19, 2025 **Author:** Amanda **Content:** # NLS Logistics Team ![Shipping In Logistics](https://nls.ca/wp-content/uploads/2024/07/NLS-shipping.jpg "NLS shipping - National Logistics Services - National Logistics Services") National Logistics Services (NLS) is Canada’s leading [retail logistics provider](https://nls.ca/) for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS’s well-established Canadian retail relationships, transportation partnerships, and infrastructure provide our internationally recognized clients with a significant advantage for reaching and serving consumers in Canada and beyond through wholesale, brick-and-mortar, and e-commerce channels. As a leading Third Party Logistics (3PL) firm, we have the strategic infrastructure, technology relationships, and insights to help Canadian and international brands reach and serve the market. --- ### [Our Services](https://nls.ca/services/) **Published:** February 13, 2017 **Author:** nls2024dev **Content:** # Our Logistics Services [National Logistics Services (NLS)](/) is Canada’s leading retail logistics provider for global lifestyle brands. We specialize in delivering unique, consistent omnichannel brand experiences that help consumers express—and be—who they are. [![fulfillment - logistics for lifestyle brands](https://nls.ca/wp-content/uploads/2024/04/NLS_Icons_designs_Omnichannel-Logistiics.svg "logistics for lifestyle brands - National Logistics Services - National Logistics Services")](/fulfillment-solutions/)### [Fullfillment Solutions](/fulfillment-solutions/) Our Fulfillment Solutions allow you to create customized solutions for your business whether it’s e-commerce or brick-and-mortar delivery. [![Direct to Consumer](https://nls.ca/wp-content/uploads/2024/04/NLS_Icons_designs_Direct-to-Consumer.svg "NLS_Icons_designs_Direct to Consumer - National Logistics Services - National Logistics Services")](/transportation/)### [Transportation](/transportation/) NLS offers a wide range of transportation services for inbound, outbound, and reverse logistics. As an industry leader in Section 321, we deliver expertise you can trust. ## Talk to a Logistics Expert and Get Started Today To explore how NLS can empower your business with the exact delivery times and costs as a fulfillment provider, while saving you up to 20% on duty and tariff costs, request a consultation with our experts today and unlock the full potential of your cross-border operations. Please enable JavaScript in your browser to complete this form. Name \* Position \* Industry \* Email \* Company \* Phone \* Message \* Talk to an Expert![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Reverse Logistics/Recalls](https://nls.ca/services/reverse-logistics-recalls/) **Published:** June 20, 2023 **Author:** nls2024dev **Content:** # Reverse Logistics ## Efficient Reverse Logistics and Recalls NLS provides businesses with worry-free processing of slow-moving and seasonal returned merchandise. With a commitment to maintaining the same handling integrity, visibility, and care as outbound shipments, NLS ensures that returns are managed efficiently and effectively. One of the key advantages of NLS’ reverse logistics and recalls services is the ability to track store, customer, and Risk Management Agency compliance. NLS ensures that returns are properly documented and adhere to the necessary regulations and guidelines. This level of tracking and compliance management helps businesses maintain control and mitigate any potential risks associated with returns. ## Service Capabilities Our reverse logistics and recalls services are designed to provide businesses with worry-free and efficient handling of slow-moving and seasonal returned merchandise. Our service capabilities include: 1 #### Compliance and Tracking 2 #### End-To-End Visibility Control 3 #### Inspection and Preparation 4 #### Disposition Management 5 #### Handling Exceptions ![Value-Added Services](https://nls.ca/wp-content/uploads/2021/09/growing-your-brand-optimized.jpeg "growing-your-brand-optimized - National Logistics Services - National Logistics Services") ![delivering to key retail destinations](https://nls.ca/wp-content/uploads/2024/02/nls-doc-martens-distribution.png "delivering to key retail destinations - National Logistics Services - National Logistics Services")### End-to-End Visibility and Control ![scheduling icon](https://nls.ca/wp-content/uploads/2023/07/Scheduling-3.png "Scheduling 3 - National Logistics Services - National Logistics Services")### Meticulous Inspection and Preparation ![An Extensive Network](https://nls.ca/wp-content/uploads/2024/02/NLS-Icons-1.png "An Extensive Network - National Logistics Services - National Logistics Services")### Compliance and Tracking ![Reverse Logistics](https://nls.ca/wp-content/uploads/2024/01/AdobeStock_551167439_smaller.jpg "AdobeStock_551167439_smaller - National Logistics Services - National Logistics Services") ## Socially Responsible Logistics As part of our corporate social responsibility, NLS encourages clients to consider product donation of suitable unsellable returns to local organizations or charities within our community. We have successfully facilitated donations of gently used footwear, socks, and apparel to local women’s shelters, Big Brothers Big Sisters of Canada, and local shelters for the homeless. We strongly believe in doing our part for those in need and contributing to a sustainable future. With NLS’ comprehensive reverse logistics and recalls services, businesses can rest assured knowing that their returns are managed with the same level of integrity, visibility, and care as outbound shipments. Experience worry-free returns management and enhance your overall supply chain efficiency when you work with NLS. ## Questions? ### Frequently Asked Questions Learn more about NLS’ Transportation Services and how our team of logistics experts can help elevate your brand. What Is End-To-End Visibility? End-to-end visibility is when NLS provides visibility across the entire supply chain. This includes suppliers, manufacturers, transporters, and warehouses. This allows you to manage your supply chains with reduced risks and costs. How Does NLS Perform Quality Inspections and Disposition Management? NLS recognizes the critical importance of quality inspections, particularly for e-commerce returns. Our processes are designed to ensure our returns associates are protected with the right personal protective equipment (PPE) and are well-trained to identify various product conditions, including odors, stains, worn indicators, and fabric or footwear material conditions. We work closely with our clients to integrate the required disposition codes, enabling fluid systemic visibility, sortation, and reporting. In cases where a client lacks the capability, we manage dispositions solely within NLS WM, ensuring efficient handling and disposition. How Does NLS Handle Exceptions? NLS understands that not all returned goods arrive with proper labeling, packaging, or identification. We handle exceptions with the same level of care and attention as regular inbound exceptions, segregating them into a designated area for proper assessment and disposition. Through detailed Returns Exception Reports, we provide full visibility and timely resolution of any exceptions. What Other Services Does NLS Offer? NLS offers a wide range of logistics services including: - Crossdock/Pool Point - Transportation - E-Commerce - Reverse Logistics/Recalls - Drayage How Do I Get Started? Starting the process is easy. [Talk to an expert](https://nls.ca/quote/) by filling out our contact form and a member of our team will get in touch to further explore your logistics needs and find the best solution for you and your business. ## A Full Suite of Omnichannel Capabilities Retail Wholesale E-Commerce Returns Management Transportation Management Inbound Management Outbound Transportation Reverse Logistics Tier 1 Integrations Client Reporting Business Intelligence ## Talk To An Expert and Get Started Today To explore how NLS can empower your business with the exact delivery times and costs as a fulfillment provider, while saving you up to 20% on duty and tariff costs, request a consultation with our experts today and unlock the full potential of your cross-border operations. Please enable JavaScript in your browser to complete this form. Name \* Position \* Industry \* Email \* Company \* Phone \* Message \* Talk to an Expert![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Drayage](https://nls.ca/services/drayage/) **Published:** July 11, 2023 **Author:** nls2024dev **Content:** # Drayage ## Streamlining Your Supply Chain Drayage is a crucial part of transportation logistics, involving the movement of goods over short distances within ports, between ports and inland locations, or among different locations in a region. It connects different transportation modes and facilitates efficient cargo transfer. Drayage typically covers short distances, ranging from a few miles to around 100 miles, depending on specific requirements and location. Despite the short distances, efficient and reliable drayage services are vital for an effective supply chain. ## Drayage Operations Overview ![NLS Canada Distribution North America Distribution](https://nls.ca/wp-content/uploads/2022/11/Image_102.png "NLS Canada Distribution North America Distribution - National Logistics Services - National Logistics Services") Ports are complex hubs with intricate processes and regulations. NLS has in-depth knowledge of port operations, documentation requirements, and compliance. Our expertise ensures seamless coordination with port authorities, enabling smooth container pickup and delivery. Choosing drayage brings significant advantages to businesses, including speed, cost-effectiveness, access to experienced providers, reduced transportation time, and expertise in navigating port operations and regulations. By leveraging these unique values, you can enhance your supply chain efficiency, gain a competitive edge, and achieve greater success. ![Loading and Unloading](https://nls.ca/wp-content/uploads/2023/07/Product-Distribution-3.png "Loading and Unloading - National Logistics Services - National Logistics Services")### Loading & Unloading ![distribution](https://nls.ca/wp-content/uploads/2023/09/NLS_ICONS_distribution_200x200_333.png "distribution - National Logistics Services - National Logistics Services")### Transportation ![Speed and Efficiency](https://nls.ca/wp-content/uploads/2023/07/Product-Distribution-2.png "Speed and Efficiency - National Logistics Services - National Logistics Services")### Speed and Efficiency ![Quality Control](https://nls.ca/wp-content/uploads/2023/07/Quality-Control-2.png "Quality Control 2 - National Logistics Services - National Logistics Services")### Supply Chain Management ![Our Expertise](https://nls.ca/wp-content/uploads/2023/07/Our-Expertise-2.png "Our Expertise - National Logistics Services - National Logistics Services")### High Volume Shipments ![Cost-Effectiveness and Optimization](https://nls.ca/wp-content/uploads/2023/07/Costs-Efficiency-1.png "Cost-Effectiveness and Optimization - National Logistics Services - National Logistics Services")### Cost-Effectiveness and Optimization ## A Full Suite of Omnichannel Capabilities Retail Wholesale E-Commerce Returns Management Transportation Management Inbound Management Outbound Transportation Reverse Logistics Tier 1 Integrations Client Reporting Business Intelligence ## Questions? ### Frequently Asked Questions Learn more about NLS’ Transportation Services and how our team of logistics experts can help elevate your brand. Can Drayage Meet My Timely Needs? Retailers and distributors are often challenged by the need for timely movement of goods to meet customer demands. Drayage services enable you to efficiently transport containers from ports to distribution centers or directly to retail locations. Is Drayage Limited To Large Operations? Drayage services are not limited to international trade or large-scale operations. Any business that requires efficient transportation over short distances within a specific region can benefit from drayage. Drayage can provide cost-effective and reliable logistics solutions tailored to your unique needs. What Other Logistics Services Does NLS Offer? NLS offers a wide range of logistics services including: - Distribution and Replenishment - Transportation - E-Commerce - Reverse Logistics/Recalls - Drayage How Do I Get Started? Starting the process is easy. [Talk to an expert](https://nls.ca/quote/) by filling out our contact form and a member of our team will get in touch to further explore your logistics needs and find the best solution for you and your business. ## Talk To An Expert and Get Started Today To explore how NLS can empower your business with the exact delivery times and costs as a fulfillment provider, while saving you up to 20% on duty and tariff costs, request a consultation with our experts today and unlock the full potential of your cross-border operations. Please enable JavaScript in your browser to complete this form. Name \* Position \* Industry \* Email \* Company \* Phone \* Message \* Talk to an Expert![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Distribution & Replenishment](https://nls.ca/services/distribution-and-replenishment/) **Published:** June 19, 2023 **Author:** nls2024dev **Content:** # Distribution and Replenishment ## Streamline Your Distribution and Replenishment NLS is well-equipped to respond to changing demands in the market. We understand the importance of speed to market and strive to ensure that initial allocations reach their destinations promptly. NLS is committed to swiftly responding to sales demands through our comprehensive range of on-time services. One of the key strengths of NLS lies in creating a seamless retail experience for our clients. NLS efficiently handles product receipt, ensuring that vendors and purchase orders comply with the required standards, maintaining a smooth supply chain and minimizing disruptions. ## Fulfilment Capabilities NLS offers a comprehensive range of fulfillment capabilities to meet your needs. With NLS, you can expect a tailored approach that optimizes your distribution process. Our fulfilment capabilities include: 1 #### Product Receipt, Vendor & PO Compliance 2 #### Storage: Merchandise, High Value, Supplies, Fixtures 3 #### Inventory Control; Stock Taking (Min/Max Levels) 4 #### Inventory Replenishment 5 #### Order Allocation/Re-Allocation 6 #### Unit, Case, and Pallet Pick Processing 7 #### GOH (Goods on Hanger) 8 #### Store Ready/ Value-Added Service: Ticketing/Re-Ticketing/Hang-Tagging, Labeling, Security Tagging 9 #### Bulk Processing: Merchandise, supplies, wrap and pack 10 #### Preparation and Pack & Hold of Merchandise for New Stores (including “Floor Ready” preparation) 11 #### Shipping & End-Customer Routing 12 #### Visual, Store Supplies & Marketing Merchandise Management ![distribution and replenishment](https://nls.ca/wp-content/uploads/2024/01/AdobeStock_604109035.jpeg "AdobeStock_604109035 - National Logistics Services - National Logistics Services") ![delivering to key retail destinations](https://nls.ca/wp-content/uploads/2024/02/nls-doc-martens-distribution.png "delivering to key retail destinations - National Logistics Services - National Logistics Services")### Precision Order Allocation and Fulfillment ![scheduling icon](https://nls.ca/wp-content/uploads/2023/07/Scheduling-3.png "Scheduling 3 - National Logistics Services - National Logistics Services")### Specialized Services for Retailers ![An Extensive Network](https://nls.ca/wp-content/uploads/2024/02/NLS-Icons-1.png "An Extensive Network - National Logistics Services - National Logistics Services")### Store Supplies, Fixtures, and Marketing Material Management ![logistics warehouse](https://nls.ca/wp-content/uploads/2017/02/high-bay-408222.jpg "high-bay-408222 - National Logistics Services - National Logistics Services") ## Inventory Monitoring NLS carefully monitors stock levels, conducting regular stock-taking to ensure that inventory remains within the predetermined minimum and maximum thresholds. This proactive approach enables NLS to optimize stock levels, preventing both understocking and overstocking situations. Take your distribution and replenishment to the next level with NLS. Experience a seamless retail experience, optimized inventory management, precision order fulfillment, and specialized services tailored to your needs. Contact us today to elevate your operations and stay ahead in the competitive retail landscape. ## A Full Suite of Omnichannel Capabilities Retail Wholesale E-Commerce Returns Management Transportation Management Inbound Management Outbound Transportation Reverse Logistics Tier 1 Integrations Client Reporting Business Intelligence ## Questions? ### Frequently Asked Questions Learn more about NLS’ Transportation Services and how our team of logistics experts can help elevate your brand. What Are Min/Max Levels? When it comes to inventory control, the min/max method is used to keep current on-hand inventory within a specific range. A minimum stocking level is set. When stock falls below this value more product is automatically reordered. What Is Order Allocation? Order Allocation is the process of sorting physical products from inventory to orders being shipped. Each order being shipped is then fulfilled from the appropriate fulfilment site. What Other Services Does NLS Offer? NLS offers a wide range of logistics services including: - Crossdock/Pool Point - Transportation - E-Commerce - Reverse Logistics/Recalls - Drayage How Do I Get Started? Starting the process is easy. [Talk to an expert](https://nls.ca/quote/) by filling out our contact form and a member of our team will get in touch to further explore your logistics needs and find the best solution for you and your business. ## Talk To An Expert and Get Started Today To explore how NLS can empower your business with the exact delivery times and costs as a fulfillment provider, while saving you up to 20% on duty and tariff costs, request a consultation with our experts today and unlock the full potential of your cross-border operations. Please enable JavaScript in your browser to complete this form. Name \* Position \* Industry \* Email \* Company \* Phone \* Message \* Talk to an Expert![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Careers](https://nls.ca/growth-and-opportunity/) **Published:** November 4, 2021 **Author:** nls2024dev **Content:** # Careers --- ### [Technology](https://nls.ca/technology/) **Published:** February 13, 2017 **Author:** nls2024dev **Content:** # Technology ## Gain real-time accessibility, flexibility, and control Gain real-time accessibility, flexibility and control with systems that respond to your level of integration capabilities. Navigator, our proprietary system, enables efficient, effective exchange of data between the NLS warehouse management system (WMS) and our clients’ systems—from very basic through to the most sophisticated level of data communication and integration. ## Technology that supports your business goals NLS provides all the tools and resources to reach consumers in Canada and beyond, including: ## State of the Art, Tier I WMS - RF controlled - Secure network and data integrity - Meets Sarbanes Oxley audit requirements ## In-house Technical Development Team - For flexibility & quick response - Customized solutions - Client integration ## Proprietary “Navigator” System - For complete order management - All levels of communication exchange: email, FTP, XML, EDI - Multiple levels of reporting and inquiry ## Business intelligence NLS understands that it’s as much about providing useful information as it is about moving your product. Our information-rich BI software helps our clients: - Have visibility into their supply chain - Provide information in user friendly formats for all levels of staff to make informed decisions and analyses - Provide meaningful reports and information that help our clients form a true competitive advantage - Have freedom to use reports that are exported into user-friendly formats and complete further analysis independently as required. Each client is assigned an NLS support team who intimately understands your business, manages and measures the performance indicators important to you and your supply chain, and translates business intelligence into opportunities for continued improvement. --- ### [Great Place To Work](https://nls.ca/gptw/) **Published:** February 5, 2024 **Author:** nls2024dev **Content:** # Great Place to Work ### WE'RE PROUD OF WHAT WE DO ## Great Place to Work Great Place To Work® Certification acknowledges organizations that excel in fostering an exceptional employee experience and cultivating an impressive workplace culture. The certification process involves two key steps: conducting surveys among employees and completing a brief questionnaire addressing the organization’s work culture. The survey results solely rely on the feedback provided by employees, offering potential job seekers insights into the company’s commendable culture. Attaining certification not only grants employers a recruiting edge but also affords them a globally recognized and research-backed confirmation of providing an outstanding employee experience. [ ![GPTW badge](https://nls.ca/wp-content/uploads/2023/10/Certification-Badge_September-2023.png "GPTW badge - National Logistics Services - National Logistics Services") ](https://www.greatplacetowork.com/) [ ![best places to work](https://nls.ca/wp-content/uploads/2024/08/2024_Transportation-and-Logistics-1.png "best places to work - National Logistics Services - National Logistics Services") ](https://www.greatplacetowork.ca/en/best-workplaces-in-transportation-logistics-2024) ## 90% of employees say Great Place To Work® Certification is a key deciding factor when choosing a new organization to apply to. ## MAKING A DIFFERENCE ## In The Workplace At NLS, we understand that a diverse and inclusive workplace not only enhances the professional growth of our employees but also leads to a more vibrant and dynamic company culture. We recognize that it’s the collective strength of our diverse talents that propels us forward, fostering creativity and collaboration at every turn. Join us at NLS, where our unwavering commitment to DEI isn’t just a policy; it’s a testament to our belief that a workplace built on diversity and inclusion is a workplace destined for success. [ LEARN MORE ](/discover-who-we-are/) ![Great Place to Work](https://nls.ca/wp-content/uploads/2023/10/Great-Place-to-Work.png "Great Place to Work - National Logistics Services - National Logistics Services") ## Join the NLS Team Today [ VIEW OPEN JOBS ](/growth-and-opportunity/) [ ](#) Performance We are expected to perform everyday for our customers, our company and ourselves. We are measured accordingly ensuring we are efficient, effective and profitable on an ongoing basis. [ ](#) Integrity We are open and honest with our customers, our suppliers and each other, resulting in long term mutually beneficial relationships. [ ](#) Employees We support and promote a culture that provides recognition and reward for adhering to our values. We are given the opportunity to attack new challenges resulting in personal growth and long term development. [ ](#) Customers We understand that we are a vital link in helping our customers achieve their corporate goals. This ultimately ensures our success and achieves life-long customers. [ ](#) Empowerment We are all expected and empowered to challenge our processes and practices, continually striving to strengthen our organization. --- ### [Mark Dienesch](https://nls.ca/mark-dienesch/) **Published:** March 7, 2023 **Author:** nls2024dev **Content:** ## NLS President ![Mark Dienesch](https://nls.ca/wp-content/uploads/2024/02/1699908034354.jpg "Mark Dienesch - National Logistics Services - National Logistics Services") [ Linkedin ](https://www.linkedin.com/in/markdienesch/?originalSubdomain=ca) # Mark Dienesch From start-ups to multinational blue-chip companies, Mark continues to leave an enduring mark on businesses he has touched by combining his unique vision and breadth of experience with an extraordinary track record of delivering results. His people-first philosophy has empowered Mark’s teams to solve problems quickly and deliver returns right away. He thrives on change in challenging situations. Currently, as the President of National Logistics Services (NLS), Mark is accountable for delivering the commercial and operational success of the company by articulating a clear vision for growth and leading highly engaged team members focused on delivering exceptional customer experiences. Prior to joining NLS, as the Chief Commercial Officer at VersaCold Logistics Services, Mark provided commercial leadership across VersaCold’s integrated services offering, which combined warehousing, transportation, transportation management and 4PL, 3rd-party logistics and distributor services. Before VersaCold, Mark was the COO of iMD Health, Canada’s preeminent digital health technology provider, where he was responsible for thought leadership, strategic direction, business development and the overall management of iMD’s day-to-day operations. The success Mark has achieved throughout his career reinforces the true value his 20+ years of business development, strategic marketing and operational leadership provides to the businesses he works with. He is able to leverage what he has learned from several complex business experiences in order to reinvent companies and position them for accelerated long-term growth. Prior to iMD, Mark was Vice President, Sales at Calyx Transportation Group, a leading provider of logistics and supply chain services throughout North America. From a strategic marketing and branding perspective, Mark held senior leadership positions at LAUNCH! a division of CIM, an award winning sales and experiential marketing agency. Mark started his career journey in progressive sales and marketing roles at GE and News Corporation, where he was able to learn from many of North America’s brightest business leaders. --- ### [Section 321](https://nls.ca/section-321/) **Published:** May 31, 2023 **Author:** nls2024dev **Content:** # Section 321 Fulfillment: Save Up to 20% in Duty & Tariff Costs ## NLS and Section 321: ## Optimize Your Direct-to-Consumer eCommerce Business Section 321 is a valuable exemption in the Canada-U.S.-Mexico Agreement that allows small shipments to enter the U.S. duty-free. For direct-to-consumer (DTC) eCommerce retailers, leveraging this exemption presents an excellent opportunity to reduce your cost per unit by waiving or refunding import duties on items shipped from Canada to U.S. recipients, all while ensuring a seamless customer experience. [ TALK TO AN EXPERT ](/quote/) ## How Does Section 321 Work? **Section 321** begins when goods are shipped to one of NLS’s secure facilities in Canada. Our in-house duty and tariff experts handle the paperwork to ensure your merchandise is swiftly cleared through customs if necessary. Your goods are then added to our warehouse inventory. Then when a customer places an order, our dedicated team picks, packs, and ships the items. NLS prepares all necessary documents for U.S. Customs, and your items are shipped across the border and delivered using our extensive network of trusted U.S. carriers. Finally, any duties and tariffs paid in Canada are promptly refunded to you, further reducing your overall costs. ![NLS Robot](https://nls.ca/wp-content/uploads/2023/03/NLS-Ads-1200x1200-06.png "NLS Robot - National Logistics Services - National Logistics Services") ## US Section 321 ## NLS Experts Can Help With Section 321 ![Service Capabilities - E-commerce](https://nls.ca/wp-content/uploads/2023/03/NLS-Ads-1200x1200-05.png "Service Capabilities - E-commerce - National Logistics Services - National Logistics Services") If you’re familiar with the basics of Section 321 already but are uncertain about where to begin or how you can take advantage of the benefits for your Direct-to-Consumer brand. Our team of experts at NLS are here to help. We offer comprehensive knowledge on: 1 #### The Competitive Advantages of Using Section 321 2 #### The Section 321 Process Workflow 3 #### Getting Set Up for Section 321 Shipping 4 #### Important Rules and Regulations Pertaining to Section 321 Our team of supply chain consultants works closely with your brand to understand the benefits of duty drawback and duty elimination, guiding you through the Section 321 process. We provide strategic planning and consultation to help your business significantly reduce or even eliminate import duty tariff costs while ensuring compliance with non-resident trade regulations. [ TALK TO AN EXPERT ](/quote/) ## Key Benefits of Section 321 Shipping with NLS - A smooth and efficient delivery experience as if it were fulfilled domestically. - Extensive knowledge of the U.S. and Canadian supply chain industry. - Established relationships with top U.S. carriers. - Help with developing a streamlined cross-border strategy tailored to your specific needs. - Save up to 20% on Duties and Tariffs. - Significantly reduce your shipping costs, positively impacting your bottom line. - Seamless Coast-to-Coast responsiveness. - Cater to customers from coast to coast with our multiple facilities across Canada. ![NLS Direct to Consumer Logistics](https://nls.ca/wp-content/uploads/2021/09/transport-optimized.jpeg "NLS Direct to Consumer Logistics - National Logistics Services - National Logistics Services") ## Is Section 321 Shipping Right For You? You need an expert eCommerce team. Our team supports you with strategic planning and consultation to help your brand set up US eCommerce fulfilment directly from Canada. This will enable you to leverage Section 321, which can reduce or eliminate your import duty and tariff costs. Your company sources finished goods outside of North America. With Section 321, you’ll ship products from our Canadian facilities to your consumers in the U.S., but the delivery experience will be no different than if it was fulfilled domestically. Your orders meet the requirements. In order to ship under Section 321, individual orders must be valued at less than $800 USD and weigh less than 50 lbs (22 kg). You want to save money and expand your network. With NLS’s U.S. relationships, you’ll be able to work seamlessly with carriers while to reach 80% of US consumers in under 3 days while saving up to 20% on Duties and Tariffs. ## SECTION 321: ### Frequently Asked Questions Section 321 can seem complicated and hard to understand. But the entire process is actually completed in four quick and easy steps that save you money while delivering to your customers in an efficent timeframe. Domestic U.S. Delivery Labeling Orders are appropriately labelled for domestic U.S. delivery. All necessary documentation is then meticulously prepared for U.S. Customs, ensuring a hassle-free streamlined process. Parcel Scanning and Duty-Free Eligibility Next, parcels are scanned and consolidated for enhanced efficiency. From here your parcels are reviewed by customs. U.S. Customs reviews and releases all eligible parcels without any duty payable, allowing for easy clearance. Delivery and Customer Experience Your parcels will next arrive at a U.S. courier facility, ready for delivery. The delivery experience remains consistent with domestic fulfillment, ensuring customers receive their orders reliably and without delays, keeping that seamless customer experience. Duties Are Refunded With your parcels delivered, any duties paid in Canada are promptly refunded. You have now further maximized your cost savings while upholding your delivery standards. ## A Full Suite of Omnichannel Capabilities Retail Wholesale E-Commerce Returns Management Transportation Management Inbound Management Outbound Transportation Reverse Logistics Tier 1 Integrations Client Reporting Business Intelligence ## Talk To An Expert and Get Started Today To explore how NLS can empower your business with the exact delivery times and costs as a fulfillment provider, while saving you up to 20% on duty and tariff costs, request a consultation with our experts today and unlock the full potential of your cross-border operations. Please enable JavaScript in your browser to complete this form. Name \* Position \* Industry \* Email \* Company \* Phone \* Message \* Talk to an Expert![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Logistics for Lifestyle, Fashion, Health and Wellness Brands](https://nls.ca/logistics-lifestyle-brands/) **Published:** October 19, 2022 **Author:** nls2024dev **Content:** # Value Added Logistics For Your Lifestyle Brand ![Our Expertise](https://nls.ca/wp-content/uploads/2023/07/Our-Expertise-2.png "Our Expertise - National Logistics Services - National Logistics Services")### In Store or Online Every customer order is hand-picked with professionalism and care. Need a package or a pallet? We’ve got you covered. Every one of your orders will be picked and packed with care. ![Transportation](https://nls.ca/wp-content/uploads/2024/02/nls-distribution.png "Transportation - National Logistics Services - National Logistics Services")### Shaping Experiences Your customers deserve a consistent brand experience. Create memorable online and home delivery brand experiences with value-added services that will make your business stand out. ![Quality Control](https://nls.ca/wp-content/uploads/2023/07/Quality-Control-2.png "Quality Control 2 - National Logistics Services - National Logistics Services")### Delivered with Care Expertly handled deliveries. We’ll deliver right to your retail location back room, break down the orders, take care of dunnage and waste so your retail teams are able to focus on customers. ## Proudly Canadian since 1967 ## Committed to Social and Evironmental Responsibility ## Committed to Social and Evironmental Responsibility ## Your Customers Deserve Seamless Retail Experiences ## Interested in Learning How We Can Help Your Brand Scale? Please enable JavaScript in your browser to complete this form. Your Name \* Your Business Website \* Email \* Tell Us More About Your Project\* \* Book a Call![Loading](https://nls.ca/wp-content/plugins/wpforms/assets/images/submit-spin.svg) Years of Experience 0 FulFillment Centres 0 Million Square Feet of Facility Footage 0 --- ## Categories ### [Uncategorized](https://nls.ca/category/uncategorized/) **Description:** Explore general logistics insights, industry updates, and supply chain topics covering fulfillment, shipping, and logistics strategy. --- ### [Logistics](https://nls.ca/category/logistics/) **Description:** Explore logistics trends, supply chain insights, and operational strategies that help businesses move goods efficiently and adapt to change. --- ### [3PL](https://nls.ca/category/3pl/) **Description:** Explore 3PL services, logistics partnerships, and supply chain solutions that help businesses scale operations and improve fulfillment efficiency. --- ### [Logistics Strategy](https://nls.ca/category/logistics-strategy/) **Description:** Explore logistics strategy insights, supply chain planning, and operational approaches that help businesses improve efficiency and manage growth. --- ### [Business Development](https://nls.ca/category/business-development/) **Description:** Explore business development strategies, logistics partnerships, and market opportunities that help companies expand and strengthen supply chains. --- ### [Shipping](https://nls.ca/category/shipping/) **Description:** Explore shipping strategies, carrier trends, and logistics insights to help businesses improve delivery efficiency and manage transportation costs. --- ### [Last Mile](https://nls.ca/category/last-mile/) **Description:** Explore last mile delivery trends, logistics strategies, and solutions that help businesses improve delivery speed and customer satisfaction. --- ### [Omnichannel](https://nls.ca/category/omnichannel/) **Description:** Explore omnichannel strategies, retail trends, and logistics insights to help businesses create seamless shopping experiences across online and stores. --- ### [Fulfillment](https://nls.ca/category/fulfillment/) **Description:** Explore fulfillment strategies, order management tips, and logistics insights to improve delivery speed, reduce costs, and support supply chain growth. ---