Omnichannel
Logistics Solutions
Our Omnichannel Logistics Solutions allow you to create customized solutions for your business whether it’s e-commerce or brick-and-mortar delivery regardless of the stage of your growth or the scale and pace of that growth. We are able to control costs, grow with you and provide customized solutions with agility during the busiest times of year.
Your Lifestyle Logistics Partner
For over three decades, NLS Logistics has been a trusted partner for brands in retail apparel, footwear, housewares, specialty goods, and beyond, enhancing their supply chain capabilities.
At NLS, we empower businesses to maximize their supply chain efficiency through customized, scalable, and advanced technology-driven solutions. Leveraging our expertise in localization and Section 321 southbound fulfillment, we offer strategic solutions for a North American supply chain that is not only more efficient but also cost-effective, ensuring timely delivery without sacrificing the quality of the end-consumer experience.
Our dedication to a client-first philosophy means we prioritize building strong, trusting relationships and adding value to our clients in every interaction. We align with your values and vision, ensuring your brand is represented at the highest standards.
Inventory Management
Our advanced inventory management system empowers us to meticulously monitor inventory levels, minimize stockouts, and improve order fulfillment. Furthermore, we adopt a data-driven methodology for demand forecasting, harnessing the insights from historical data and market trends to precisely strategize and replenish our inventory.
Order Fulfillment
Our sophisticated order routing system assumes a key role, employing advanced algorithms to meticulously determine the optimal fulfillment location. Factors such as proximity, inventory availability, and shipping constraints are intricately analyzed to make informed decisions. This strategic approach enhances our ability to fulfill orders with utmost efficiency, ensuring timely delivery and customer satisfaction.
Returns Management
Our adept handling of returned items is geared towards optimizing asset recovery with unparalleled efficiency. We have instituted a seamless and user-friendly returns process that contributes to customer satisfaction and fosters enduring loyalty. Whether it’s managing product recalls or handling individual returns, we are committed to making the returns process both efficient and frictionless.
Cross-Border eCommerce Fulfillment
We understand the significant and pivotal role Section 321 plays in optimizing the customs process for low-value shipments. We leverage our expertise and advanced technology, to guarantee compliance and efficiency in the management of Section 321 shipments. This strategic approach enables us to expedite the clearance and delivery process, ensuring swift and seamless operations for our clients.
Value-Added Services: Kitting and Packaging
We provide a range of value-added services including kitting and packaging. Our services are designed to elevate the presentation and safeguard the integrity of products. Employing meticulous attention to detail, we customize each package to align with the unique needs of our clients and their end customers. We are dedicated to providing optimal packaging solutions that go beyond standard offerings.
Seasonal Scalability
Our team recognizes the importance of seasonal scalability by addressing fluctuating demand. Our flexible infrastructure and resources are engineered to scale operations during peak seasons. This ensures timely delivery and perpetual customer satisfaction throughout the year. This not only guarantees punctual delivery but also fosters loyalty and emphasizes our dedication to meeting dynamic demand with precision.
Enabling Exceptional Customer Experiences
Our Omnichannel Solutions provide your brand with cohesive and unified customer experiences. Be it Brick and Mortar Retail or E-Commerce fulfilment, our bespoke solutions will set you apart from competitors.
Our team have the experience, know-how and knowledge to make your brand aspirations a reality for your customers throughout every step of the fulfillment journey.
Unlock the Power of an Omnichannel Partnership
Increased Efficiency
- Streamlined Operations: By centralizing your inventory management, you can gain a comprehensive view of stock levels across all channels, leading to more efficient order fulfillment and reduced stockouts
- Faster Order Processing: With efficient order management systems and fulfillment processes, NLS can handle order volume and complexities more effectively. By leveraging our capabilities, you can significantly improve order processing speed.
- Enhanced Inventory Management: With real-time inventory data, you can ensure that products are available when and where they are needed. By optimizing inventory management, you can enhance customer satisfaction, increase sales, and improve overall supply chain efficiency.
Cost Savings
- Economies of Scale: With our extensive network of carriers and warehouses, NLS can negotiate favourable rates and consolidate shipments, lowering transportation costs and saving you money.
- Infrastructure Investment: By leveraging our existing infrastructure and resources, you can avoid the capital expenditure associated with building or expanding your own warehouses and acquiring the necessary equipment, saving you both time and money.
- Operational Efficiency: Our experience in handling logistics operations across multiple channels enables us to streamline processes, reduce order processing time, and improve accuracy, resulting in cost savings through reduced labour, fewer errors, and improved customer satisfaction.
Customer Satisfaction
- Seamless Experience: NLS can minimize order processing time, accurately pick and pack items, and facilitate timely shipment. While providing your customers with accurate tracking information.
- Faster Shipping: NLS's knowledge of shipping routes, carrier capabilities, and optimized logistics processes enables us to choose the most efficient shipping methods, enhancing customer satisfaction and increasing the likelihood of repeat purchases.
- Effective Returns Management: Our expertise in reverse logistics allows for efficient handling of returned items, including inspection, refurbishment, restocking, or disposal. NLS also facilitates prompt refunds or exchanges, ensuring a positive experience for customers.
Technology
- Leveraging AI and Machine Learning: The infusion of artificial intelligence and machine learning has empowered us to meticulously fine-tune the intricacies of the supply chain. These advanced technologies enable us to discern patterns, predict demand fluctuations, and dynamically adjust logistics strategies.
- Automating Complex Tasks: At NLS, we harness this potential to automate complex tasks that were once considered insurmountable.
- Improving Data Analytics and Visualization: By providing customers with a comprehensive view of their operations, we empower them to extract meaningful insights. This vital information facilitates real-time decision-making.
- Seamless Operations through Cloud-Based Solutions: NLS uses cutting-edge cloud platforms such as Microsoft Azure and Snowflake. These platforms serve as repositories for seamless application deployment and management, while also elevating industry standards for security and compliance.
Forming a strategic alliance with our seasoned team at NLS unlocks a multitude of advantages tailored to elevate your omnichannel logistics experience. We excel in delivering scalability and operational flexibility, providing your brand with the adaptive prowess needed to seamlessly navigate fluctuating demands and efficiently fulfill orders across diverse channels. By streamlining processes and sparing you from significant investments in infrastructure and personnel, we empower your business with financial efficiencies that directly contribute to your bottom line. Backed by specialized expertise, extensive industry experience, and robust resources, our team is dedicated to optimizing your logistics operations.
When selecting a 3PL partner, aligning with NLS becomes a strategic imperative. We not only align seamlessly with your business goals but also resonate with your brand’s vision and values, ensuring a partnership that goes beyond mere logistics. Our team’s technological prowess is another distinguishing factor, with integrated systems providing real-time visibility and analytics that are crucial for efficient operations. We help scale and prepare your business for future growth, while our extensive network and geographical coverage guarantees optimal distribution and fulfillment across all channels.
50+ Years of International Omnichannel Logistics and Fulfillment
Transportation
eCommerce
Crossdock
Distribution
Reverse Logistics/Recalls
Talk To An Expert and Get Started Today
To explore how NLS can empower your business with the exact delivery times and costs as a fulfillment provider, while saving you up to 20% on duty and tariff costs, request a consultation with our experts today and unlock the full potential of your cross-border operations.
