Contact us

Service alert

As parcel volumes continue to be higher than usual through the Covid-19 pandemic, please be advised of potential transit delays from our carrier partners. Safety remains a top priority for our carrier partners, staff, and customers as operations continue through Covid-19. Thank you for your patience.

    Tracking your shipment

    Visit our Tracking page to check on the status of your delivery. For other delivery tracking questions, click TRACK MY SHIPMENT below to send us an email. Be sure to include the following information:

    • Your name (first and last)
    • Your order number
    • Your shipment tracking number
    • Your email address
    • Reason for your inquiry

    Please note: Requests for a change to the delivery address must be directed to the retailer you purchased your order from.

    General enquiries

    For general questions or Logistics enquiries, please complete the simple form below and an NLS team member will be in touch shortly. 

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    Careers at NLS

    If you’re looking for a dynamic working environment where you are empowered to bring forward new ideas, then NLS wants you. NLS focuses on people who embrace P.I.E.C.E, the values that drive our culture, by recognizing that we are all pieces of the same puzzle with an important role to play individually and as a team.

    We offer our team members recognition and rewards, as well as the opportunity to tackle new challenges that result in personal growth and long-term career development. And we’re always looking for inspiring individuals to join our team.