E-Commerce
Elevate Your E-Commerce Experience
We’re driving the evolution of digital commerce with a keen eye on the future. With a focus on innovation and customer-centricity, we’re redefining the standards for e-commerce excellence.
Our range of e-commerce services is meticulously crafted to tackle the diverse challenges of your business. From streamlining order management to optimizing fulfillment processes, we offer a robust framework that ensures every facet of your online business operates smoothly and effectively. By prioritizing the integration of cutting-edge technologies and industry best practices, we empower your business to enhance customer satisfaction, drive sustainable growth, and thrive in today’s competitive digital landscape.
Service Capabilities
We have curated a suite of services designed to exceed your customer’s expectations, ensuring a seamless shopping experience and safeguarding against lost sales. Our service capabilities include:
- Order Management and Prioritization: We ensure efficient processing and delivery by prioritizing orders based on the selected shipping service.
- Inventory Management: Our streamlined systems keep track of your stock levels, ensuring optimal inventory control.
- Returns Processing: From quality inspections to timely receipt confirmation, our returns processing services are designed to ensure customer satisfaction and efficient handling of returns.
- De Minimis Section 321: We offer compliance solutions for e-commerce orders under $800.00 USD, facilitating seamless delivery to the US market.
Customized Order Packing
Our suite of services extends to include gift-wrapping and the insertion of marketing materials. This creates a unique and enjoyable unboxing experience for your customers and helps increase retention and repeat orders. Through these added elements, you can cultivate a favourable brand image and leave a lasting impression on your audience.
Efficient Last Mile Shipping and Returns Processing
We empower you to select the most efficient transportation options for your customers. We’ll also take care of returns processing, including a thorough quality inspection and prompt confirmation of receipt for customer credit. With our comprehensive support, you can focus on growing your business while we handle the logistics and ensure customer satisfaction.
Seamless Integration and Smart Post Delivery
We facilitate integration with your preferred customs broker, ensuring hassle-free paperwork submission, efficient transportation solutions, and smooth US induction processes. Upon reaching a US induction facility, we generate outbound labels to ensure a seamless “Smart Post” delivery experience. With our assistance, navigating international logistics becomes straightforward, guaranteeing efficient delivery to your customers.
We offer a solution called De Minimis Section 321 for e-commerce orders fulfilled from inventory held in Canada and shipped to US online customers. This innovative service unlocks the advantages of multi-channel/multi-country inventory management. Seamlessly addressing the demands of online sales, we offer a refined approach to cross-border transactions, ensuring efficient and compliant delivery to our US market.
Our integration solutions facilitate intelligent selection and segregation of orders falling within the De Minimus $800.00 USD limit, ensuring compliance and streamlined processing. By leveraging NLS’ e-commerce services, you can adeptly adapt to evolving customer expectations, fostering a seamless and delightful online shopping experience that nurtures customer satisfaction and loyalty.
A Full Suite of Omnichannel Capabilities
Retail
Wholesale
eCommerce
Returns Management
Transportation Management
Inbound Management
Outbound Transportation
Reverse Logistics
Tier 1 Integrations
Client Reporting
Business Intelligence
Questions?
Frequently Asked Questions
Learn more about NLS’ Transportation Services and how our team of logistics experts can help elevate your brand.
What is Section 321?
Section 321 is a valuable exemption in the Canada-U.S.-Mexico Agreement that allows small shipments to enter the U.S. duty-free. For direct-to-consumer (DTC) eCommerce retailers, leveraging this exemption presents an excellent opportunity to reduce your cost per unit by waiving or refunding import duties on items shipped from Canada to U.S. recipients, all while ensuring a seamless customer experience.
How Does NLS Monitor Inventory?
Maintaining sufficient stock levels is crucial in e-commerce. NLS monitors inventory levels closely, enabling businesses to meet customer demand without risking lost sales. With our inventory management expertise, you can ensure a positive customer experience by avoiding stockouts and providing reliable availability of products.
What Other Services Does NLS Offer?
NLS offers a wide range of logistics services including:
- Crossdock/Pool Point
- Transportation
- Distribution & Replenishment
- Reverse Logistics/Recalls
- Drayage
How Do I Get Started?
Starting the process is easy. Talk to an expert by filling out our contact form and a member of our team will get in touch to further explore your logistics needs and find the best solution for you and your business.
Talk To An Expert and Get Started Today
To explore how NLS can empower your business with the exact delivery times and costs as a fulfillment provider, while saving you up to 20% on duty and tariff costs, request a consultation with our experts today and unlock the full potential of your cross-border operations.
